Best Businesses in Columbus, OH

wonderful men.....they ran a gas line for my fireplace....superb work and very kind and polite..

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

Called on a Saturday with an overfull underground septic tank and a clog in the line it turns out. They were at my home within an hour of calling and even though he had locate and dig, had the whole ordeal complete in under 2 hours. Very courteous and professional and gave us tips for maintaining the tank as well. And quite a decent price! I had expected this would have to happen on a weekday so this was a huge relief! If we need septic service again I will definitely be calling. Thank you!

They were contracted to install a new water line to a home I purchased. After getting into home, noticed water was leaking from line entry into the basement. They came out about 4 times in the course of the summer and fall to try to patch. They eventually stopped answering phone calls. I reported to BBB and they said they would be out in January to try and fix again and never showed or responded. Over a year later and water is still leaking into my basement with every rainfall.

Overall all had a positive experience they came right away on time and fixed our issues.

Scheduled an appointment, was confirmed, then 2 weeks later they call and say they do not handle my service type during the time requested.

How is it that I could not be contacted earlier?
I had to take off work to make the appointment during that time.

I had an appointment from 4-6.  They sent someone out to take pictures around 4pm and he said the plumber was right behind him.  I called at 5 and they said the plumber was working on a big job but would be out and would call giving 30-40 min lead time when he was coming.  I called at 7:30 and they said the Plummer was running behind but I was next.  I got a text at 8:55 that said the technician was coming in 30-45 min.  I called at 9:55 and they told me 20 more min...he hit some traffic and was coming a long way but was on his way.  I called at 10:55 and they told me he didn't finish his job, needs to go back tomorrow.  They don't know why I got that other message and he had gone home for the day and someone should have called as  my appointment has been rescheduled for tomorrow as they were overbooked.  Worst service ever.