Best Businesses in Columbus, OH

Very fast service. Went to do laundry the other day and found water all around the hot water heater. Called Mickley plumbing around 12:30 to see if they could replace it.
To make a long story short they were here and had it replaced so fast it was hard to believe. Cost was reasonable and I was able to go do my grocery shopping by 4:00.
I am so thankful that I called them, no run around no hidden cost I was charged exactly what I was quoted. Would highly recommend.

It is good that they where a mask. My sink works good now they fixed it my favorite guy is Brent

Very professional, responsive and explained all options. Highly recommended. Family owned local business.

This review is related to billing issues D & L plumbing refused to fix in a reasonable and fair manner.

After working on an initial clog in my drain, D & L plumbing contracted with Drain Master to finish the job they could not.  Drain Master came out and found that a small piece of PVC pipe D & L installed was completely filled with a solid, crystallized substance. Drain Master informed me someone must have poured something down the drain to cause the clog.  No one in my family poured anything down the drain or touched it after D & L left. Drain master replaced the PVC pipe D & L installed, and everything worked great. D & L refused to refund the $184 I never should have been charged, as I did not cause the issue Drain Master fixed.  D & L was also not upfront or transparent in communicating that they intended to charge me $184 for what was roughly 20 minutes of Drain Master's work.

D & L Plumbing billed me for three hours of their labor for this job. When I saw the bill, I knew this was not correct, and inquired as to whether I was billed for when they needed to go back to the headquarters for needed supplies. I was informed that I was not charged for the trip to and from the business location, but that the workers clocked four hours but worked three at my house. While I did not watch the exact start and finish times, I received a text that D & L was on their way to my house at 1:16 PM. My wife arrives home from work no later than 4:20 PM, and they were already gone when she arrived. I was told that an hour was taken out for travel time to get the equipment, but that is not possible. I should have been billed for two hours of labor and not three, but they did not refund this hour.

D & L also sent out two technicians when I only asked for one.  The second gentleman appeared to be learning, and I did not agree and was not asked if it was okay to pay for someone's training time.  The trainee was a very nice guy and will probably be a great plumber someday, but the bill was deceptive, as it did not itemize the second technician's charge.  This charge was removed when I complained about it, but I never should of had to do that.

I found trying to resolve the billing issues in a reasonable fashion very frustrating, as the person I was interacting with was not at my house and was essentially telling me I was wrong when he was not there.  I did not appreciate essentially being called a liar when I was here and saw what happened.  The main D & L technician was great, but I do not trust the management or their billing practices.

Receptionist is horrible to work with (unprofessional, unreliable, etc). I had countless issues with her trying to schedule drain work at my home for 3-4 days straight. Workers forgot appropriate equipment, never showed, showed late, etc all because she couldn't communicate with them correctly. The actual plumbers who came to fix my drain were absolutely wonderful though. I had a tough situation that was difficult to troubleshoot but they were dedicated and stayed until the problem was fixed.

He refused to work on plumbing due to sewage smell. The reason i called him was to fix the sewage so it doesn't smell. He was also 2 hours late for appointment.  Bad service all the way around.

I took a chance with this company even though there were no reviews for me to compare and I want to say that I am pleased with the work they completed.  I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend

Good Work, small family owned business, have used 3x now

They were great! Honest, fast, knowledgable, & affordable.  They charged me 1/3 of the price another company quoted me.  I will definitely use them again!

Called in a panic the Friday before a holiday weekend, after calling a few other places who couldn't get me in until Tuesday. Rooter offered to place me on their list as they too, were busy. They were very transparent about their volume of calls today, but assured me they would try.  They kept in contact with me all day, and had someone to my house by 3pm.  The technician was an honest guy, who knew his stuff and wasn't trying to sell us crap.  He was friendly and professional. I will definitely be using this company again for my plumbing needs.

** UPDATE **
Three trips to the hardware store and 4 hours later, I just paid $650 for a wax seal replacement. I also have a gaping hole in my ceiling. Technician was nice however, I just got screwed out of hundreds of dollars for a quick fix. Am yet to receive my electronic receipt.

Would call again. Professionals with fair pricing. They specialize in outside plumbing though. I had them remove a sewer yard trap that was clogging. They brought a camera out to check the pipes, as they should.

We called Handley to fix a leak in our pipes and he came out, said he fixed the issue, we paid him $80, and he left. Then we checked, and the pipes were still leaking. He came out three more times in attempts to fix the leak. Each time he left he said that he fixed the issue, but after laying down newspaper, we found out he had not. The leak kept changing location. Finally we got fed up with his inability to fix the leak and how disorganized he was, so we called Russell Strouse ((614) 496-6694) who was able to fix the leak in 30 minutes with no issues--he's great! I called Handley and asked for a refund, and he refused. I will never use his services again, and I recommend you don't either.

Showed up 6 hours late, said he fixed my toilet but an hour later it was worse than before. When I messaged him about it he made a racist comment about how we should be lucky we're allowed to have private bathrooms.

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