Best Businesses in Columbus, OH

Great business, very professional from the receptionist to the installers. We are so thankful we found these good people! Keep doing what you do!

They have done our backflow for years now and recently repaired a valve for us. Great company. Digital invoices. Always on time and helpful. Thank you!

Very professional, responsive and explained all options. Highly recommended. Family owned local business.

We live in a old home with lots of plumbing challenges. D&L has come out several times in the last few years and each time they work quickly, cleanly, and politely. No hesitation in referring them to others. Invoices come by email and I pay online in minutes.

I called this company because I needed a faucet replaced, they were quick in getting the quote, they also were late both the times they showed up to my house and they didn't bother to inform you that they were running late. Then when the faucet was replaced in the bathtub, I noticed that the caulking was already cracking so I called them, and they have been ignoring my calls and not showing up twice as they promised. They charged my a $195 for this and I am getting frustrated because I can't even get a hold of anyone.

Nice guy and did good work both times I hired him. I would hire him again.

He installed a new modern kitchen facuet and fixed extremely old pipes in my basement.

I called them several times to to tell them my faucet was vary loose n moved in n out n left to right. They kept telling me they would call me back and never did. I would NOT recommend them to anyone

Came out same day, arrived earlier than estimated, and helped us figure things out quickly as well as gave us advice for preventing future problems. Charged a very reasonable minimum for the call out.  Very helpful, thank you!!

I'll keep this short. This company came to my home, because that's who my landlord chose. I did not hire them (thankfully, or else this would make this situation even worse, knowing that *I* was actually *out* money).
And in all fairness, MAYBE this company is good and this is just a case of some bad apples. However, from the 2 office personnel that I spoke with, along with the 2 gentlemen that came into my home, I'm going to be VERY cautiously optimistic about this company at best.
Long story short, this company sent 2 men to do the job. One was very pleasant as in really didn't say much and/or contribute to his counterparts attitude/approach. However, the other one with a missing tooth was hostile, confrontational and just rude.
After they left, I realized that all but 1 of some controlled medication I had in my kitchen cabinet (conveniently right in the area they were working) had been stolen. That's right, folks. They sent junkies to my home, where my children are. Not only that, but one of them went to my basement, used my daughters restroom, peed all over the toilet, didn't flush and left the seat up. Really? When I called their office to report such, I was met with absolute rudeness and was told well then you'll just have to call the cops I guess. No attempt to say they would investigate their employees, no apologies, no inquiry as to what medication, which one I thought it might have been--- nothing. But the police sure asked those questions. And there may never be anything come from those thieves (I don't know that for certain, because I've never had junkies steal any medication from me before). However, at best, when their vehicles for this company come back into my town to do work, you betcha the police will watch them like a hawk.
Oh and get this- they created a leak (admittedly) and said someone else would come out to fix it another day. When I spoke with my landlord to let him know that I do NOT want anyone from that company back inside my home, my landlord said, Well they're refusing to come back anyway.
Yeah....I'll bet they are. Hard to actually face someone a second time knowing you've got junkies coming into people's homes and violating them right under their noses.
So, if you call them, and a guy with a missing tooth shows up with a skinny quiet guy-- hover over them like it's YOUR job. Because I would hate for this to happen to anyone else. Although, I can't imagine why anyone would hire them- but whatever.
I gave them 1 star, simply because I couldn't give them zero stars.

Called in a panic the Friday before a holiday weekend, after calling a few other places who couldn't get me in until Tuesday. Rooter offered to place me on their list as they too, were busy. They were very transparent about their volume of calls today, but assured me they would try.  They kept in contact with me all day, and had someone to my house by 3pm.  The technician was an honest guy, who knew his stuff and wasn't trying to sell us crap.  He was friendly and professional. I will definitely be using this company again for my plumbing needs.

** UPDATE **
Three trips to the hardware store and 4 hours later, I just paid $650 for a wax seal replacement. I also have a gaping hole in my ceiling. Technician was nice however, I just got screwed out of hundreds of dollars for a quick fix. Am yet to receive my electronic receipt.

I guess all good things must come to an end. After a few good experiences we scheduled them again for the annual snaking of the drain.

The first appointment they cancelled a couple of hours before the appointment, they said they were stuck at another job - it happens.

Rescheduled for a few days later, they showed up and said they would not move the appliances to get to the sewage line [they always did this in the past]. Then they said only Mike could move appliances.

So we rescheduled for when Mike got back from vacation. Then just before Mike was supposed to show up, Mike called and said he wouldn't move appliances anymore either. Thanks for jerking us around for 2 weeks.

We called Handley to fix a leak in our pipes and he came out, said he fixed the issue, we paid him $80, and he left. Then we checked, and the pipes were still leaking. He came out three more times in attempts to fix the leak. Each time he left he said that he fixed the issue, but after laying down newspaper, we found out he had not. The leak kept changing location. Finally we got fed up with his inability to fix the leak and how disorganized he was, so we called Russell Strouse ((614) 496-6694) who was able to fix the leak in 30 minutes with no issues--he's great! I called Handley and asked for a refund, and he refused. I will never use his services again, and I recommend you don't either.

Showed up 6 hours late, said he fixed my toilet but an hour later it was worse than before. When I messaged him about it he made a racist comment about how we should be lucky we're allowed to have private bathrooms.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php