Best Businesses in Columbus, OH

Great business, very professional from the receptionist to the installers. We are so thankful we found these good people! Keep doing what you do!

Very satisfied.  Nick corrected a problem we have lived with for more than 15 years which other plumbers have been unable to identify let alone fix. I am pleased to give 5 stars.  The cost of the service call and work was very reasonable as well.
I'm very happy to know these guys and will recommend to friends and family.

My family and I purchased a home last summer. We knew going into it there was work to be done but what we didn't know was that the sewage lines from this home were about to collapse with several broken tiles. We called another local company who at first was very responsive but over time we kept getting excuse after excuse as to why our plumbing still wasn't fixed...finally we had had enough and called Joe's. Within a short amount of time they were doing the work the other guys talked about and getting our home back to running smoothly.

We are thankful for the honest, valuable, work they provided. Each of the people we dealt with were certain not to track dirt into our home and they couldn't have been better with our kids.

Joe's is a local, family business I am confident and happy to recommend to anyone and everyone.

This review is related to billing issues D & L plumbing refused to fix in a reasonable and fair manner.

After working on an initial clog in my drain, D & L plumbing contracted with Drain Master to finish the job they could not.  Drain Master came out and found that a small piece of PVC pipe D & L installed was completely filled with a solid, crystallized substance. Drain Master informed me someone must have poured something down the drain to cause the clog.  No one in my family poured anything down the drain or touched it after D & L left. Drain master replaced the PVC pipe D & L installed, and everything worked great. D & L refused to refund the $184 I never should have been charged, as I did not cause the issue Drain Master fixed.  D & L was also not upfront or transparent in communicating that they intended to charge me $184 for what was roughly 20 minutes of Drain Master's work.

D & L Plumbing billed me for three hours of their labor for this job. When I saw the bill, I knew this was not correct, and inquired as to whether I was billed for when they needed to go back to the headquarters for needed supplies. I was informed that I was not charged for the trip to and from the business location, but that the workers clocked four hours but worked three at my house. While I did not watch the exact start and finish times, I received a text that D & L was on their way to my house at 1:16 PM. My wife arrives home from work no later than 4:20 PM, and they were already gone when she arrived. I was told that an hour was taken out for travel time to get the equipment, but that is not possible. I should have been billed for two hours of labor and not three, but they did not refund this hour.

D & L also sent out two technicians when I only asked for one.  The second gentleman appeared to be learning, and I did not agree and was not asked if it was okay to pay for someone's training time.  The trainee was a very nice guy and will probably be a great plumber someday, but the bill was deceptive, as it did not itemize the second technician's charge.  This charge was removed when I complained about it, but I never should of had to do that.

I found trying to resolve the billing issues in a reasonable fashion very frustrating, as the person I was interacting with was not at my house and was essentially telling me I was wrong when he was not there.  I did not appreciate essentially being called a liar when I was here and saw what happened.  The main D & L technician was great, but I do not trust the management or their billing practices.

Friendly on the phone, got a fast appointment, and Eric and Dillon did a great job making sure we were happy with the work that had been done. I couldn't be happier with the work or the price. If you're looking for a company to use, look no further!

When our basement flooded and our water heater broke -- on the same day -- I phoned Alibrando Plumbing, who I have worked with before. It was Christmas Eve, when other businesses weren't working, but Matt from Alibrando came out quickly. He went above and beyond to diagnose and fix both problems.

My experience with Alibrando is that they absolutely know what they are doing. You can trust them to do an excellent job, and also to give you a knowledgeable and honest assessment of what needs to be done -- no padding or inflating. I will definitely use them again.

I took a chance with this company even though there were no reviews for me to compare and I want to say that I am pleased with the work they completed.  I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend

They have helped me time and time again, from little tasks like fixing a shut off valve to replacing my drains. They are a small company so it took them some time to get here but when they did my problems were fixed fast.

tl;dr CPR employee attacked someone in my home and later returned to my home in an act of intimidation.  Police were called and my basement is still wet.

I hired CPR to find and repair the source of flooding in my basement.  After they completed the work, cleaning a clogged basement floor drain, it appeared the problem had been fixed.  One week later, we had a basement flood worse than the first.  I called CPR, who guaranteed their work for 30 days, and asked for the men who completed the repair to come back out and look for the issue.  They were able to come out that same day.  Once here, the man verified that the floor drain was clean and assured me that the flood did not happen as a result of the previous clog.  I asked him what he believed the reason for the flood  to be multiple times.  Each time he said he did not know; there did not seem to be a problem.  Of course, there was a problem as we were standing in a wet basement.  Another plumber who was working in my house, sensing my frustration, tried to explain to the CPR employee that the problem we were seeing did not occur until after their first repair.  The CPR employee became enraged.  He stood up and began to yell and curse at this other plumber.  He cursed repeatedly, questioning the other plumber's credentials while becoming incredibly defensive of his own work.  The CPR employee started to advance on the other plumber and in the end, attempted to strike him.  I asked CPR to leave my home, but he would not stop arguing.  In the end, it took two men (the other plumber and a neighbor) to escort the CPR employee out of my home.  Three hours later, they returned with 2 additional men.  These four men (A CPR Drain Cleaning owner, the 2 employee who were originally here and another employee) returned to my home.  They crowded around me telling ME that they were pressing charges.  In addition to this being insane, it was intimidating.  I called the police to again escort CPR off my property.  When the police arrived they determined that there was no reason for an assault report to be taken and successfully diffused the situation.  In the end, the owner offered to look at their work (after assuring me that their company did not cause any additional damage).  Realizing I would not receive an unbiased examination, I sent them away.  No repairs ever occurred.

The worst, most unprofessional group of plumbers! Was told all this stuff I would need to fix the problem and told 2 to 3 people would be here the next morning, when only 1 showed up and didn't want to do the job. After several calls to see where they where finally did something. They wanted to charge over $1,000 and try to sell more products. Thankfully the problem has been resolved without their lack of help.

Worst ever. They walked off the job with my money and won't return any calls. Never call these cheats.

We called Handley to fix a leak in our pipes and he came out, said he fixed the issue, we paid him $80, and he left. Then we checked, and the pipes were still leaking. He came out three more times in attempts to fix the leak. Each time he left he said that he fixed the issue, but after laying down newspaper, we found out he had not. The leak kept changing location. Finally we got fed up with his inability to fix the leak and how disorganized he was, so we called Russell Strouse ((614) 496-6694) who was able to fix the leak in 30 minutes with no issues--he's great! I called Handley and asked for a refund, and he refused. I will never use his services again, and I recommend you don't either.

Showed up 6 hours late, said he fixed my toilet but an hour later it was worse than before. When I messaged him about it he made a racist comment about how we should be lucky we're allowed to have private bathrooms.

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