Best Businesses in Columbus, OH

Great business, very professional from the receptionist to the installers. We are so thankful we found these good people! Keep doing what you do!

Very satisfied.  Nick corrected a problem we have lived with for more than 15 years which other plumbers have been unable to identify let alone fix. I am pleased to give 5 stars.  The cost of the service call and work was very reasonable as well.
I'm very happy to know these guys and will recommend to friends and family.

My family and I purchased a home last summer. We knew going into it there was work to be done but what we didn't know was that the sewage lines from this home were about to collapse with several broken tiles. We called another local company who at first was very responsive but over time we kept getting excuse after excuse as to why our plumbing still wasn't fixed...finally we had had enough and called Joe's. Within a short amount of time they were doing the work the other guys talked about and getting our home back to running smoothly.

We are thankful for the honest, valuable, work they provided. Each of the people we dealt with were certain not to track dirt into our home and they couldn't have been better with our kids.

Joe's is a local, family business I am confident and happy to recommend to anyone and everyone.

This review is related to billing issues D & L plumbing refused to fix in a reasonable and fair manner.

After working on an initial clog in my drain, D & L plumbing contracted with Drain Master to finish the job they could not.  Drain Master came out and found that a small piece of PVC pipe D & L installed was completely filled with a solid, crystallized substance. Drain Master informed me someone must have poured something down the drain to cause the clog.  No one in my family poured anything down the drain or touched it after D & L left. Drain master replaced the PVC pipe D & L installed, and everything worked great. D & L refused to refund the $184 I never should have been charged, as I did not cause the issue Drain Master fixed.  D & L was also not upfront or transparent in communicating that they intended to charge me $184 for what was roughly 20 minutes of Drain Master's work.

D & L Plumbing billed me for three hours of their labor for this job. When I saw the bill, I knew this was not correct, and inquired as to whether I was billed for when they needed to go back to the headquarters for needed supplies. I was informed that I was not charged for the trip to and from the business location, but that the workers clocked four hours but worked three at my house. While I did not watch the exact start and finish times, I received a text that D & L was on their way to my house at 1:16 PM. My wife arrives home from work no later than 4:20 PM, and they were already gone when she arrived. I was told that an hour was taken out for travel time to get the equipment, but that is not possible. I should have been billed for two hours of labor and not three, but they did not refund this hour.

D & L also sent out two technicians when I only asked for one.  The second gentleman appeared to be learning, and I did not agree and was not asked if it was okay to pay for someone's training time.  The trainee was a very nice guy and will probably be a great plumber someday, but the bill was deceptive, as it did not itemize the second technician's charge.  This charge was removed when I complained about it, but I never should of had to do that.

I found trying to resolve the billing issues in a reasonable fashion very frustrating, as the person I was interacting with was not at my house and was essentially telling me I was wrong when he was not there.  I did not appreciate essentially being called a liar when I was here and saw what happened.  The main D & L technician was great, but I do not trust the management or their billing practices.

I called late morning and was told they had a time available that same afternoon. They scheduled a 2 hour window and within the first 15 minutes of that time frame an employee called and said someone would be out within a half hour. Tina showed up on time. She was very confident and reassuring about our issue and has it resolved quickly. Very reasonable prices. We will be using them again. I definitely recommend them.

When our basement flooded and our water heater broke -- on the same day -- I phoned Alibrando Plumbing, who I have worked with before. It was Christmas Eve, when other businesses weren't working, but Matt from Alibrando came out quickly. He went above and beyond to diagnose and fix both problems.

My experience with Alibrando is that they absolutely know what they are doing. You can trust them to do an excellent job, and also to give you a knowledgeable and honest assessment of what needs to be done -- no padding or inflating. I will definitely use them again.

I took a chance with this company even though there were no reviews for me to compare and I want to say that I am pleased with the work they completed.  I was later informed that today was their first day advertising on yelp, so hey I took a chance and it worked out perfectly. They replaced my 100amp breaker panel with a 200 amp service they were informative, polite, and respectful and $250 cheaper than everyone else!!! Great job guys and you definitely made not only a customer but a friend

I have been waiting ALL day. No show as of 4:00 pm. Their office never called me, just left me hanging. I had to call them twice. They were full of excuses. I was always next.

Now, they won't even answer the phone so that I can inform them that I was not going to wait any longer and that the plumber should not come by. If/when the plumber gets here, I will be gone--and he won't have known not to bother.

Things go wrong, but the company has to keep the customer informed so they don't waste ALL DAY waiting for the plumber.

I recommend you read ALL reviews. I am not the only one who reports them for no show/no call behavior.

Horrible and unacceptable customer service.

Had them come out fix my shower with new parts and still leaking waste of money and time they was going to recharge me to come out and really fix it   the 30 days was up but my shower still leaking DONT WASTE YOUR TIME

I was charged over $300 to have my drain snaked. That is an absurd amount for the short time that they were there. I suggest using someone cheaper. It's as though they know you need this service so they charge exorbitant prices

I guess all good things must come to an end. After a few good experiences we scheduled them again for the annual snaking of the drain.

The first appointment they cancelled a couple of hours before the appointment, they said they were stuck at another job - it happens.

Rescheduled for a few days later, they showed up and said they would not move the appliances to get to the sewage line [they always did this in the past]. Then they said only Mike could move appliances.

So we rescheduled for when Mike got back from vacation. Then just before Mike was supposed to show up, Mike called and said he wouldn't move appliances anymore either. Thanks for jerking us around for 2 weeks.

We called Handley to fix a leak in our pipes and he came out, said he fixed the issue, we paid him $80, and he left. Then we checked, and the pipes were still leaking. He came out three more times in attempts to fix the leak. Each time he left he said that he fixed the issue, but after laying down newspaper, we found out he had not. The leak kept changing location. Finally we got fed up with his inability to fix the leak and how disorganized he was, so we called Russell Strouse ((614) 496-6694) who was able to fix the leak in 30 minutes with no issues--he's great! I called Handley and asked for a refund, and he refused. I will never use his services again, and I recommend you don't either.

Showed up 6 hours late, said he fixed my toilet but an hour later it was worse than before. When I messaged him about it he made a racist comment about how we should be lucky we're allowed to have private bathrooms.

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