Best Businesses in Columbus, OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

Very responsive over the holiday when no one was working! Prompt and fixed the seal on my toilet! Would recommend him for a great job! Will use him again!!

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

We brought them to our home to scope pipe and the kid doing it ended up breaking it on accident no big deal and he admitted it to us. They quoted to work at 7000 dollars and of course we wouldn't be willing to hire the careless company who broke it and called roto rooter  for an additional quote and they quoted that to actually do the work right it would be 15,000.
So weeks go by and we get a bill for over 700 dollars we think of course it's a mistake because no company would come over destroy piping then charge you for it. We call them between 10-15 times to get it resolved and we never got a true response back and now the bill is in collections .

We will be taking them to court if necessary. I wish we had never crossed paths with such a vile company.

I lost hot water and called two other businesses who could not make a service call for over a week. Behr Plumbing responded in less than 24 hours. The service technician was very knowledgable and efficient, and I had hot water within an hour of his service call. He was very courteous and the price was reasonable. I would recommend Behr Plumbing and will definitely call them again if needed.

I had great communication with Suzanne at Dan the Gutterman she was responsive and relayed my notes to her crew about the work and special needs that needed to be taken care of due to other contractors working in the same area.  The only downside was that the debris from our gutters was just thrown into our yard instead of properly disposing of it.

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

Called them to get an estimate to run about 20' of gas line and install a few shut off valves. Basically $150 worth of materials. They showed up promptly, which was nice. However they were rude and pushy, which wasn't so nice. The kicker, a $2,200 estimate!!! Thanks, but no thanks. 2 stars for the quick arrival and that's being nice.

Every other plumber we called was less than half, or more, of these guys.

We hired a plumber to come fix our sink. They came out to check it and needed to get confirmation on the quote. They then typed in the wrong address and rather than call us, they just deleted the order. Upon getting a new appointment they showed up to fix a small drip and get our hot water working. The guy took an absurd amount of time and went back and forth to his truck multiple times, but that is expected. What wasn't expected was that each time he went to the truck, he walked so awkwardly slow he could've been walking backwards and then sat in the car taking breaks. When it came time for the bill he charged 150 in parts and over 950 in labor for 3 hours of work. This was a rip off and borderline theft. Choose anyone other than these people.

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.

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