Best Plumbing Services in New York, NY

Highly Disappointing. I read great reviews online and decided to use this company to replace my old gas boiler.  Rich the owner is a typical salesman, very polite and enthusiastic.  He went through the sales pitch and he seemed ok. on December 2022, Rich came with 2 other employees around 8 A.M.  At around 2 pm, he and another technician left since he stated he had a nightmare job that was not finished the prior day that he needed to complete. He left one technician behind who didn't finish until 6:30 P.M. He had to call Rich a few times before discovering it was just a twist of a screw that needed to be done.

Other irritating issues:
As Rich left to go to the other job he asked for the check while the job was not yet completed.  He was not going to provide a receipt until I told him that I will not give him a check until I received it.  
He left the old boiler on my driveway for a week before I contacted him to inquire when he or someone else would remove it. He had an attitude and said that the guy he uses is very busy.  He finally sent one of his employees to pick it up.  
Update 1/24/23: Less than 2 months later, one of my dual heat zones stopped working.  The technician that came onsite stated that he tightened the wires leading to the zone valve and it started working again.  This is the same company that ran new wires throughout the heating system back in December. They charged me over $234 to tighten the wires that they installed. This visit should have been free of charge since it was their work originally that he tightened. He stated that if it doesn't work again that he will change the thermostat and valve.  I was informed by the technician that should the heat go out again, I will be charged for the service call to come back even though he didn't change anything and it's the same lingering problem that they didn't resolve.  This company is horrible and only cares about charging their clients excessively for the problems they created or left unresolved. I would NOT recommend this company since they don't value their clients or their workmanship.

Did not show up for the service call. Promising reviews and recommendations but disappointed because of all of the logistics it takes to be ready for a tradesperson to show up.

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced.  But, in January I had a job that really should have been very easy and he just didn't want to do it.  He comes to my apt, looks at the flushometer toilet and says your super should be able to do this.

The problem is, my super sucks.  I know this, which is why I am calling a pro.  The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super.  He puts a new shutoff valve on the toilet, for some reason, and replaces the piston.  I pay him $260.

Problem is, he effed it up.  The action on the flusher was weirdly stiff, and a few weeks later it just stops working.  I call the super and he couldn't give less of a sh*t.  I told you, you probably need a new handle he says. Get the part for me and I'll look at it.  (He had not communicated that to me, and it turns out he was wrong anyway.)

So, I end up calling one of those overpriced retail plumbers.  He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up.  About 15 minutes later the job is done, and I'm out another $300.  So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part.

Richard is a great guy for jobs that he wants.  But he really left me in the lurch here when I needed someone to just do the job right.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!

Excellent and prompt service.  They were here on time and did exactly what they said they would do.  Their prices were extremely competitive. It was a large job, our waste pipe had a break in it and was clogged with roots, our lawn was dug up along the pipe line area along with 2 pieces of cement.  They put the cement back without breaking it and put the dirt and lawn back with the exception of the area that was dug out. You will not be disappointed with this company.  Extremely professional and very happy with the work that was done.

was without heat on the 2nd of January. they came that day. great service, very nice people, professional, the kind you want in your house.
Needed them again for a gas range, they came in the morning to disconnect and came back in the afternoon to reconnect. the only thing  I have to say is Merci.
I recommended already that company to my son.

Joe has done several jobs for us over the years: he snaked a pipe in an emergency back up, installed a new hot water heater, and replaced a faucet cartridge. He has always been very responsive, honest and fair and does good work.

Nothing negative to say!   It was all good--fast response time,  then quick assessment appointment.  They quoted a time frame, price,  detailed job description--and everything was done exactly as promised.  Nice people too.  I'd say the pride  and satisfaction in their  fine work  was earned,  highly recommend.     I have a beautiful new water heater!   One of my best plumber hires.

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

First, the important stuff - Johnny saved me about $1,500 by steam cleaning and video taping my main sewer lateral (4 line from under house to the city sewers), versus other options for the same work, and about $6,000 if I had listened to the guys that wanted me to replace my lateral.  Had ALL the equipment you could ever not even expect in the back of his van.  Serious specialty equipment.  I was very impressed.  I rehab houses professionally in California, but manage a building for my family in Queens.  So, during a fast visit to NYC, Johnny saved the day, and a good amount of money.  Fast, honest, competent, great prices.

The fun stuff.....  Johnny is a CHARACTER!  Talks like he's living in a Quentin Tarantino movie.  If he put on some weight, a bit of makeup, and rehearsed, I bet you would think that John Travolta had switched careers.  I watched him pretty much the whole time, and he kept me amused with stories about other jobs he'd done, and people he'd met.  I guess if you make your living on a sort of emergency basis cleaning the sh*t, and whatever else clogs up people's drains, you know how they live pretty darn well.

So, CALL HIM, and keep him well employed as an excellent specialty plumber!  They are WAY harder to find than movies stars

I have to tell you that i have used many plumbing companies out there but these guys know their business. Very professional and reliable.

They installed a new heater in my home. Communication was swift and easy. They arrived early, were awesome folks, and did a great job. I see these bad reviews, but my experience was so smooth that I'm jumping in here to recommend them.

So im writing this comment, and its not the view of the place i work for tied to them, just something i experienced.
I would NOT recommend their services to family, friends really anyone.
I was working for a place as a secretary, and was called by Paul, the boss? so says his secretary, who asked to talk to one of the people in charge here at my work. So i transferred them. This happened another time and another, mainly because the man who he tried to get in contact isnt always in or meets with people all day and usually gets things done closer to the end of the day.
Not the point, anyway, upon calling again he asked me who i was. I told him and apologized but explained the situation, i thought there was no harm done and happy to try and help him to the best of my ability.
He then got mad with me, and threatened me and the place i work with, saying oh i would hate to come down there and take out the things we worked on because this is dragging out. Never in my entire life of work have i ever been threatened by someone. I work hard and think its absurd, that even though as we speak we are still in normal business hours, but to bully someones secretary and threaten them is EXTREMELY UNPROFESSIONAL and UNACCEPTABLE!

I did get the information he needed and called back, to which i was put on hold, and eventually picked up and told that he wasnt available. i then called back again, to which he wasnt available. and finally he called me back (i think the desperation he had earlier in the day to get the information had decreased) and i gave him the information. He did say something about the ugliness of the conversation, but it shouldnt happen ever in the first place. He is a business owner. anyway

if you need plumbing services i would look elsewhere....there ARE courteous people around!

just not here

I was not happy with the service that Ryan Plumbing of Morristown did on my bathtub leaking faucet. In Nov of 2022 they came to fix a faucet leak in my bathtub. It started leaking again in March 2023(4 months later). I had a warranty on the work however when I tried to schedule the warranty work with them they put me on low priority and couldn't schedule me until 3 weeks later. After the leak started to get progressively worse called them on a Saturday for an emergency visit which the warranty would not have covered the immergency fee. Upon calling I was first told that they could come that day but then after I reminded them that it was warranty work they changed their mind and said they had no plumbers available and I would have to wait to Monday. Fast forward I had to pay for another plumber who advised me that the previous parts installed were not the correct parts. The new plumber( who fixed the leak with the correct parts) charged we a total of $679.00 which included a $150.00 emergency fee. I will not be using Ryan Plumbing again.

Village Thieves. After using them for decades new owner has turned this into a fleecing scam. Do your due diligence and get a second opinion...better yet save your time and money and don't even bother with these scam artists. Previous work of 40+ years was excellent...then a recent install of a new $50 expansion tank somehow magically ended up being $1,000.  Never again and good riddance.

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