Best Plumbing Services in New York, NY

We had a gas furnace issue at my mothers house that needed to get resolved. I called 5 different plumbing firms to provide service. The only one to respond was Rich Hoffman. He called back within a day and also texted me. Fortunately another person was able to show us how to resolve the plumbing issue and we contacted RIch to tell him we didn't need his services. I am writing this review because when you have a plumbing emergency you need to have a reliable resource to help you. Rich Hoffman was the only one to respond to our need. We still have not heard from any other of the plumbing firms we contacted.  I only rated him 4 stars because he didn't get the chance to further impress us with his work.

I can only rate the estimate process. Upon calling the receptionist informed my husband that they don't come out to do estimates. Then later in the conversation she said they will come to do estimates but an estimate costs $75. We are gathering estimates for a $5k+ job and hadn't encountered this with any other area plumbers so if you are in need of an estimate, be advised that they charge for it.

More praise for Richard and Brian!

They fixed my leak quickly and efficiently; had excellent, frequent communication between visits; were willing to come on a weekend and after business hours to suit my schedule; and charged a fair price.

We had an old kitchen faucet that was leaking and rusted in place. James came within a day, methodically cut it out to avoid scratching our countertops, and installed a new one. He was amazing to work with and explained everything he was doing. I highly recommend.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

Excellent service on a Sunday (and no jacking up prices because it was a Sunday, which is what another company I won't name did to me once). This was a hard job -- many tough roots clogging the sewer line -- and the person they sent stayed late (and called in backup when he didn't have the right cutting tool). Both guys worked hard to make sure the line was clear. What's more, CityWide stuck to the original quote, so the price was quite reasonable for all the work they did. Very impressed with this company; wouldn't hesitate to call them again.

Very efficient repair for a couple of leaky faucets we had in the house.  Fair pricing.  Would highly recommend.

Joe and his sister Patricia are pros. They came highly recommended through the town's FB page and they lived up to all the hype. Patricia said thank you to someone for the recommendation at around 5am and I figured I give it a shot and message her. She replied and stayed in contact instantly. Our house froze up during a power outage and Joe got it thawed and working again. He put in a lot of work and made sure the job was done right. Thank you for all the work you two did.

In-Line Plumbing is an excellent company. We had a kitchen drain clog, and Stan got back to me promptly when I requested a price quote and set up a time that was convenient for me. When he arrived, he was prompt, friendly and quick to fix the problem. The price was more than reasonable. We'll definitely use In-Line Plumbing again and would recommend to others.

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

I wanted to see about getting some plumbing work done in two bathrooms so I called and left a message. Didn't hear back after a couple of days so I sent a text. No response... that's not good business any way you look at it. Thank goodness it wasn't an emergency! ***And for the record I do not work in the plumbing business as this dear plumber just accused me of since he didn't like my review. Check my profile, the picture I've attached and check your phone Johnny.

I had a few plumbing issues, Bob and team were fantastic. They came on time, they were very professional, and best of all they have reasonable rates with quality work. They are local to great neck, highly recommend for any plumbing issues. Ben Dinkin would now always be my go to plumber, nothing but good things to say about these folks.

Thanks to Dayton Towers Corporation's connection with this Company, on Friday BRANDON and BRIAN arrived at my apartment. I had a long-lasting ugly leak on my bathroom wall with the source in the upstairs shower cabin. After the wall was opened, they checked both apartments and determined that the private installation upstairs was dysfunctional and caused the leak in my bathroom and the next-door neighbor's kitchen.  They removed the old pipe and installed the new one. All the time they worked running up and down, moving quietly between the two apartments. They did not take a lunch break, as they say, they never do that when on the job. They are not only very professional but also very nicely mannered, guys that you can trust and like from the very first moments of their arrival. This BBduo is also very well-organized, doing fast a great job and leaving me happy with the result.
I highly recommend these 2 gentlemen to anyone who needs good and nice plumbers.

When my shower fixture broke I called A Real Good Plumber right away because I had used them before when I renovated my apartment and I knew they would be good. They came promptly and fixed it a few times but warned me it that the part that was broken was no longer manufactured and that I would have to replace the whole unit soon. Finally, I had to get a whole new fixture but because it was an emergency (I had to shower at a neighbor's) there was no time to wait for a special order. The plumber who came, Roosevelt, went out of his way to get the closest thing to what I wanted. Although it's not ideal I can shower now, and later on they told me I can just replace the outside parts when I find something that I like better. I am grateful to all the other workers too including Steve, Jeronimo, Ernesto, Barry and a few others whose names I can't remember who were very knowledgeable and competent professionals.

For some reason Yelp won't let me update my original review, so I have to rewrite the whole thing. My last review was about a page and I can't copy paste, so oh well.

Update: 3/5 stars (original was 4/5 stars)

We had a forced air humidifier put in through Ryan

Ryan's prices were competitive (not cheap, not expensive).

The technician who did the work: Brian

Unit: April Air 600 (manual set, not automatic)

Overall the work was good. It was put in on 12.2016.

The only issue is they had to fix it twice now, once raj year.

The first time was 12.2017. It was minor issue with the line being clogged. They blew it out and all was good. Now I also check it more often just to make sure it stays that way. This may not have been preventable, I'm not sure.
Ryan charged @$80 for the visit.

The second time was the selonoid failed. It automatically stops / allows water to pass to the filter, and only does it when the furnace is on. It stopped all water from coming out.
Ryan charged @$80 for the visit. They wanted @$290 to replace it.

I felt that was too expensive and that part broke only after 2 years? seems pretty early.

I called another company, they replaced it for $160, and said it looked old. They showed me how a new one has a few things that make it better. Given it has only been 2 years, that doesn't sounds right.

I didn't call Ryan about this or complain a lot. But I still feel like they should warranty something if it breaks within 3 years. Or just charge for parts or something. I've had contractors do similar things in the past, especially since I've been loyal in the past.

Village Plumbing does my annual broiler maintenance.  They always arrive on time, and provides excellent service and suggestions.

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