Best Plumbing Services in New York, NY

Great job by Rich. Easy to get in touch with and quick with responses. Would use him again when needed.

If I could give this company 100 stars I would! This is the ONLY plumber we will use from now on. We had an issue with our plumbing on the day before Thanksgiving. We were so stressed out because we figured we would never be able to get someone to come and fix it. From the BEST customer service person EVER (Nikki) , to the fact that they delivered and came through when no one else would even call back, this company is TOP NOTCH. Nikki stayed in contact with me, tried everything she could to get to me, and did it all with KINDNESS and a smile. She was AMAZING. Gene is LUCKY to have her. A rare person in this world who is all about service and the customer on the day before Thanksgiving when most people don't even want to work. Great job Gene and NIKKI!!! You're the BEST. We are thankful for companies like yours this Thanksgiving!

Richard and Brian were right on time, thorough in their investigation of our problem, and didn't even try to charge us for their tome when they realized the problem wasn't what we thought. Would highly recommend them.

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Very professional!

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

This morning I had a plumbing emergency. David was at my house within the hour. He took care of the problem efficiently, pleasantly, neatly. We couldn't be happier with David and his company! Thank you Citywide for taking such good care of us! ( especially on a Sunday morning!)

I would leave zero stars if I could. Stay away from this company. They came here flooded the entire place and ran away. I lost my security system, ADT fell off line, and they were very very rude. Again, don't use this company. And then when I called customer service they don't even answer the call.

So thankful that I found this company through Yelp! I had a toilet clog (flushed a cleaning product that I quickly realized wasn't supposed to be flushed...) and had no clue how to fix it. I set up an appointment with Joe who was able to come over almost instantly to help me out. He gave me a heads up of what he was going to do to fix the clog, and what he'd have to do if that didn't work. Luckily, Joe was able to snake out the product that was blocking the drain. Before he left, he made sure to test it multiple times with toilet paper, and made sure to give me his number to call in case it was giving me trouble the next few days and he would come back to fix it. Joe was professional, kind, and incredibly helpful! I will definitely use this service again in the future when necessary, and would be happy to recommend this company to anyone.

Holy cow, what amazing service! Stan came, spent time looking at our heating problem, he was up front and gave us the run down on what is good and what we may want to do down the road. Professional, courteous,  friendly and quick! Will use In-Line and Stan every single time! Two thumbs up!

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Belated review, but I had great service from Johnny a couple of months back, with a stubborn clogged drain that defied the garden variety home depot power-drill attachment snakes. Johnny came over with a van loaded with the big guns, and dialed about 20 feet down till he cleared the obstruction. He wasn't the cheapest -- or the most expensive, but he charged what seemed like a fair price, and got the job done. Also, a true NYC character, just like in the old days. Highly recommend.

I had a few plumbing issues, Bob and team were fantastic. They came on time, they were very professional, and best of all they have reasonable rates with quality work. They are local to great neck, highly recommend for any plumbing issues. Ben Dinkin would now always be my go to plumber, nothing but good things to say about these folks.

Absolutely incredible service. Easy, efficient and reliable. Very respectable people that tell you the truth, busy or not. Would highly recommend to anyone in need of their services.

they came quickly, they worked efficiently to fix the problem, and the bill wasn't terrible.  what more can i ask for?

I changed my propane grill to gas but after hooking up the hose and regulator there was no gas coming into the grill. I checked all the valves and they were in the on position. I did a google search and found Ryan. I called on a Thursday and they scheduled me for Monday. The gentleman came out, he checked the grill and saw it was not igniting he removed the hose connector on the Gas pipe and we saw that gas was coming out. I informed him that I also had a newer connector and he said let's try that He put it on and low and behold we were able to ignite the grill. Job well done my only complaint is that he was there for all of 15 minutes and I supplied the part that fixed the problem and I was charged $236.

Called because I had a pin hole leak in a pipe... they sent over the rudest helper they could find. First he quoted me a price that I thought was to high  and when I asked him about it he implied that I probably could not afford it... second the clown who came with him was not wearing a mask and stated he only did if a customer asked... I threw them boy out as fast as I could, rude... uncaring.... No they will not get me to either recommend or re-call them for anything... if you want to pay your hard earned money on someone who will attempt to disrespect you in your own home .... Call them... the worst... never again... they suck!

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