Best Plumbing Services in New York, NY

I called Rich on a Tuesday afternoon for a leaking pipe in my basement.  Rich and his apprentice, Reed, came out on Wednesday morning bright and early and diagnosed and fixed the problem in under an hour, all for a very reasonable price.  I will continue to use Hoffman plumbing for any future plumbing needs.

I called and described a simple repair asking for an estimate. However the receptionist was extremely rude.  She flat out said they don't give estimates on the phone and will charge $150 to make a service call. In other words, they want $150 just to come over and then will give an estimate.

Extremely unprofessional. Every other plumber gave me an estimate. I had a very simple issue and not a multi-thousand repair job. No one wants to pay $150 just to get an estimate for a simple repair.

They will be on my do not call list

Rich and Brian just installed a new hot water heater. They were prompt and courteous and had the job done in no time. Good service at a fair price from nice people. It doesn't get any better.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

I called a few people for help with a clog and this was the evening of December 30. Flo-Rite was the only one who called back and we were able to get help the next day. When the appointment was delayed, we were notified in a timely manner. The service man went above and beyond to help us out and I will be keeping this business in my phone!!

Whenever I call citywide whoever I get is always great. They get the job done quickly no matter what the problem is. Highly recommended.

I called Keith after the plumber I had been using for years was unresponsive to my calls about a leaking radiator.  What a difference!  He came when he said he would, got the job done right and charged a reasonable amount.  Since then, when I need a plumber, I call him.  When one of my pipes broke, he came right away.  He and his guys did the plumbing part of a bathroom renovation for me and did an excellent job. Since then, he replaced a water heater for me.  This is a family owned business with customers that have been coming back for years.

I've had nothing but good experiences over the years. Joe is professional and knowledgeable and most of all a very nice guy, so to me that's worth the price which is pretty ridiculously expensive. He's done everything from replacing our well pump to making a simple toilet fix while he was there. I would not hesitate to call Aversa plumbing, you won't be disappointed.

Stanley is the greatest.  We use him for regular plumbing and heating maintenance on our house.  Always a good experience.

I wish he would expand into Electrical work, Lawn Care, Auto Repair, Income Tax Returns, open a restaurant, barber shop, etc.  He's got such a sweet personality and is so competent I wish I had more than just plumbing/heating work to give him.

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

I wanted to see about getting some plumbing work done in two bathrooms so I called and left a message. Didn't hear back after a couple of days so I sent a text. No response... that's not good business any way you look at it. Thank goodness it wasn't an emergency! ***And for the record I do not work in the plumbing business as this dear plumber just accused me of since he didn't like my review. Check my profile, the picture I've attached and check your phone Johnny.

I have to tell you that i have used many plumbing companies out there but these guys know their business. Very professional and reliable.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

Feels like they're practicing out and out highway robbery.  A simple leaking tub faucet.  Shower body cartridge needs to be re-replaced as it was replaced end of last year but is obviously faulty.  $475 for that job around 6 months ago, and that plumber wouldn't come back as a warranty - its the cartridge, not our work, we'll charge you all over again as if we're walking in for the first time.  So I chose to go elsewhere and start fresh.
But THESE guys... after a $150 diagnostic fee they wanted close to $800 for the exact same job!!!  
Is there a plumber out there who isn't out to fleece everyone??!
I'm going to order the cartridge and install it myself... after seeing it taken apart and put back together so many times in the past 6 months I've become a pro.
I do NOT recommend this company.  Feels to me like they hook you with the $150 look-see and then stab you with the final fee.  Almost double what the previous plumber charged and that plumber is known for being way over priced as it is.
I may take a plumbing course and cut out the middle man lol.

In response to Mr. Kevin Ryans response to my unfavorable review of his service...kevin was not present.  And if the phone conversation was truly recorded by Erin, then it will be proof that she called me and started screaming at me. She should be trained on how to deal with an unjappy customer (which happens in this business)  rather than to call them and start scteaming and threatening them with legal action.  Bad.  Very bad business practice.  and your technician did NOT tell me what was wrong with the water heater and did NOT give me  quote prior to making a repair.  He just did it and wanted to cjarge me $300.  He gave me an ultimatum, I coul purchase a service agreement for $275 or pay the $300.  I dont want the contract and he was not happy about it.  He brought it down to $160.  Then he said ill be rightback and left eithout saying why.  After more than 20 minutes, I went to the van and gave him the check and told him I dont like the eay you do business.  When I did not have hot water, I called Erin later the same day, and she said she would check with the techs to see when they can get the part that needed replacement.  In the morning at around 10 am I called..No answer..left message.  Called again.. No answer.  Several hours later.. Called again.  Left message that if I did not get called back I would put a stop payment on check.  BINGO!  She called me immediately, screaming at me, that I had threatened her, accusing me of everything in the book.  I was forced to yell over her screaming words.  And yes, I cursed.  No heat for 5 days and this is what I get.  I hung up on her.  She called me back, left a message, threatening to take action through her attorney.    I called back, left message that not to threaten me and that because she has caused me so much aggravation, mt blood pressure went sky high, I had to call my doctor and take an extra bp pill to bring it down, I told her I am putting a stop payment on the check.  And by the way, your technician had an attitude problem, he was nasty, rude, defiant and uncooperative..   I called another company today, they are coming tomorrow to repair  the problem.  The woman on the phone was kind, sympathetic and professionall in her manner of speaking.  I have never dealt with people like Erin snd your tech before.  Never had a problem.  You should correct them, not me.  I will send you a money order for the $49 that I agreed to pay when I made the appointment.  But I will not pay you for anything else because I have to pay someone else to do what you should have done, when I called back to inform your office manager that I still had no hot water.  Have a nice day, Kevin.

The only company that called me back during the recent cold snap when someone for whom I am responsible had broken pipes. They showed up and quoted a price they stuck with.  Tim is very knowledgeable and honest. Chris and Rob, their techs, were polite and helpful.

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