Best Plumbing Services in New York, NY

Unreliable.  This guy gave us a bid to do some electrical work on a rental property in Brooklyn.  We got it approved by the property owner, and then he bailed.  Never responded to calls and emails.  Left us hanging with a bid that we had to honor.

They were fantastic to work with - responsive, reliable, and honest. They took care of the bathtub leak immediately. I will be hiring them for my plumbing needs going forward!

Thanks for your great service. I will recommend to others. It is hard to find people like your team on this business.

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

Jason and Jesus were nothing but professional, efficient and helpful. They were super transparent with the whole process. Walked me right through what they were doing when it came to the job and the paperwork. I'm totally using them again.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Did an excellent job with restoring a vintage desk and repainting it, also with hanging artwork

I called them and another plumber yesterday for a dishwasher install last minute. Needed a valve changed. One said a month, S&B stayed next day. Get a call a few minutes later that they had an opening. They got someone out here in time, didn't charge me an arm and a leg, and I appreciated working with their whole team. Would highly recommend.

Thanks all!

These guys are simply the best. Extremely professional, accommodating and caring! Couldn't ask for better service. They replaced my outside AC unit, removed the broken one, explained the maintenance procedures, registered the new unit online. All in all very friendly people! Yair, thank you so much!! Will definitely recommend you to my friends!

Needed a local plumber to fix a plumbing issue that I had for weeks and found Patriot Plumbing & Heating information online.  Contacted the company and spoke to Lorri who's extremely helpful and informative had provided a quick turnaround scheduled less than 24hours notices and completed the job within the hour.  I highly would recommend to all as I would definitely be utilizing them on all future projects.

I received a recommendation from my realtor to call Fabio. I used him two years ago to replace a sink that had been broken. I called him and he came out and inspected my furnace and AC system. In the process of doing so, he noticed my laundry sink was leaking, and recommended ways that I save on money by using different filters for my furnace, and to adjust my furnace settings to save money. His team ended up replacing a leaking pipe, putting in a slip bar in my master bath, repairing the laundry sink, and putting in the new Moen faucet. I am very pleased. I felt that Fabio shared his knowledge as he walked through my house and gave me many ways to save money, and to be a more educated homeowner. I highly recommend him.

I contracted Harry to build 3 radiator covers for my apartment. The entire experience was AMAZING!!!! Harry was on time with delivery and always on time for our appointments.
Harry was one of the most reliable, professional and experienced contractors I have ever worked with.
He was ALWAYS at the top of his craft. The radiator cover are spectacular!!!
He was meticulous in protecting my wood floors and furniture. He left my apartment in pristine condition!!!
The workmanship was wonderful!!! I would recommend him to anyone. I wish I could give him a 10 star rating.

Everything professional and personable the kind of level of knowledge base expected from a business.  Admirable!

Mike has helped us with our plumbing issues twice now. Both times he showed up within an hour or two of our call and was able to figure out and fix the problems. His prices are fair and he does fast and reliable work and he is a very nice guy. We are new to the area and already very glad to have found Magic Drain. Hopefully our issues are over now, but if something else come up we know who to call!

The best!  Rates are a little on the high side but certainly worth it when you consider the quality.  The two plumbers who showed up were clean, careful, pleasant and professional which is important as you are letting them into your house.     I would not hesitate to recommend them for any plumbing needs you have.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

I think I was wrong about the plumber who did me wrong. It was NOT Ariel. I confused the phone numbers. So, I'm sorry, Ariel.

Here are the facts; you make the judgment:  On a recent job serviced by Fred Smith I needed to replace a leaking cut off valve under my bathroom sink. Because two valves were visible, and the plumbing old, I agreed to have both valves replaced. The first thing the plumber did was to cut my pipes with a Sawsall - before even trying to use existing threads.  That was the quick and easy fix but not a conservative one, and one that makes later plumbing service more problematic.  He replaced the valves, but when he left one tap, the formerly sound one, was twisting freely before opening or closing the valve. The plumber secured the valve and left - but that fix lasted only until the first use.  The hardware below the sink was now twisting with use, flexing the connectors and loosening bolts - causing a leak.  I called to have a Fred Smith plumber come back to address the problem.
 
The next Fred Smith plumber, providing service without incremental charge, was able to fix the twisting problem and consequent leak below the sink but, when he left, there was a drip from the faucet that he said could not stop.  He told me that I would have to replace the taps and faucet or rebuild the existing ones.
 
Having learned a pricey lesson about the significant, undisclosed mark-up on parts (from the valve replacement), I acquired the necessary faucet and taps myself and then asked Fred Smith to install the replacement hardware to fix a leak that had not been there before they played with my plumbing.  They refused to do so without charging me for additional installation time and disclaimed any responsibility for the issue.  They did however agree to waive the service fee.   I accepted the offer because any other plumber I might have retained would have charged something akin to the service fee on top of labor.  

Had that gone as planned, it would have cost me approximately $400 in additional fees for installation (per the time estimate of yet another Fred Smith Plumber).  The third Freed Smith plumber arrived on time to install the new faucet.  Upon reviewing the current taps and faucet he said replacement was likely unnecessary, and that a washer replacement might do the job.  The washer was replaced in an hour.  That was what the second plumber was supposed to have done without incremental charge.  

For the third visit I was charged another $135.00 - but that was much preferred to the approximately $400 of time charges that would have been required to replace hardware per the erroneous advice of the second plumber.  The $135.00 charge included parts: $2+ for the twenty cent washer and $2+ for the twenty five cent booties to keep the premises clean and a slightly increased hourly rate than on the first visit.  

By my estimate (and I have done home repairs for decades), the parts installed by Fred Smith and charged to me were significantly more than doubled in cost from the retail price charged by the local supplier (and Fred Smith presumably does not pay retail).  No mark-up was disclosed to me when I was told by Fred Smith that I would be charged parts and labor, nor was I told in advance about any service fee.

The work of Fred Smith clearly triggered the faucet drip (I had had none in the prior 30 years) and in my opinion the drip should have been fixed without incremental charge.  If I had simply replaced the one leaky valve, I would have paid approximately $185 ($65 service fee, $45 parts and $75 time) and had a fully functional sink free of leaks and drips.  On Fred Smith's advice I replaced two valves and instead paid $540 to achieve the same functional result, and had to first purchase and then return new taps and a faucet.  I need not characterize this service; you can draw your own conclusions from these facts and act accordingly.  

On a positive note, Fred Smith Plumbers were invariably polite, highly confident, and neat in their work.  Earlier experience with Fred Smith was far more satisfactory, but those days may be in the past.

I tried to make an appointment they told me 1230pm I said ok great....its almost 5pm and I have called and left messages and never even received a courtesy call they are running late or not showing up.very unprofessional and wouldn't wish service like this to anyone.

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.