Best Plumbing Services in New York, NY

I called Peter on Thursday to ask for a quote to fix my buzzer, he never responded, so I called back the next day, at which time he said he might be able to stop by later that evening. I never heard from him, so I followed up on Monday, at which time he said he would be able to come by the next day at 9am.  

On Tuesday he shows up late at 10am, told me the buzzer would be $200 + parts to fix the buzzer. He removed my lock, and then left at 11am to take another job, told me he'd be back at 2pm, showed up at 5pm.

When it was done, he told me he was gonna charge me $400 instead of the $200 we agreed on because it was more work than he anticipated.

I explained to him that I do not conduct business in this manner, and would be paying him the agreed upon price. He was upset, and very unprofessional. I will not be using or recommending his services again.

The two stars are because after many inconveniences, and him disrespectfully trying to take advantage of me, he did in fact fix the buzzer.

Came to assist so quickly. Offered a fair price and ensured I was happy with the final result. I recommend him to anyone who needs help.

We needed a plumber to locate a leaking pipe in our dining room ceiling. Continental Plumbing responded professionally and was able to answer all of my questions regarding fees, covid safety gear and who would be ringing our doorbell. The plumber arrived on time, was polite, assessed the work that needed to be done and advised us of the problem. He gave us a reasonable price for the repair and once we agreed to the work, the plumber and his associate covered up our furniture and made the repairs. We were satisfied with the work and plan to make them our go to plumber.

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

The technician was very professional and understanding of my needs. He took care not to touch-interact with anything not plumbing related and used disinfectant wipes on the parts after he installed them. They adjusted the price originally given after he told them that it was less work than expected.

I needed my AC installed. Boris and Tseren did it quickly and very well! They were very kind and patient as well. Definitely recommend hiring them!

Did an excellent job with restoring a vintage desk and repainting it, also with hanging artwork

Called S&B out to get a second estimate on replacing a drain stop after Dependable Plumbing told me waste and overflow was irreparable and I needed to open an access whole (total estimate $1200). S&B came out and told me that it was possible that they might need to do the same thing but quoted me max of $700 and also said he'd try another avenue first. He was able to find a part and fix in 5 mins and total cost was under $200. There should be more honest people out there like these guys. Highly recommend.

I am so happy I stumbled upon Brooklyn's best AC. They installed all 5 AC units within my new home and did it with expertise, professionalism and respect for the property. What a wonderful service, would recommend to all!

Needed a local plumber to fix a plumbing issue that I had for weeks and found Patriot Plumbing & Heating information online.  Contacted the company and spoke to Lorri who's extremely helpful and informative had provided a quick turnaround scheduled less than 24hours notices and completed the job within the hour.  I highly would recommend to all as I would definitely be utilizing them on all future projects.

explaination good just the 145 fee to come out is crazy

I know, everyone says hire a licensed contractor that you've vetted by seeing their work in person.  And they say that for a reason, because my husband and I were really screwed over by an unlicensed guy who worked on our neighbor's house and really talked a good game.  But he messed up our house so badly.  He did stupid mistakes that even I knew were wrong (and I'm just an average DIYer).  It was a living nightmare to watch this guy and his workers break antique fixtures, refuse to repair mistakes they made, not build cabinets and walls to my specifications, and paint things incorrectly with gobs of expensive paint.  I was literally staying up late nights after they left to undo and redo these people's work.

So, you can imagine how relieved I was when we decided to fire that guy and look up on Yelp for someone new.   Harry came over right away to give an estimate and pointed out all the mistakes the nightmare contractor did.  He had great ideas for neatening up details to make everything look perfect and be built to last.   His estimate was a little more expensive than I expected, but pretty close to what we were paying before, and I could tell that Harry's expertise and work ethic were way above average.

Harry himself came by most of the time to do the work, with assistants and subcontractors who cared as much as he did.  He tiled an intricate backsplash, straightened walls, repaired several plumbing mistakes, and repaired cabinets (that my friends who are cabinet makers said would be nearly impossible/a total pain in the neck).  He and his workers always swept and vacuumed after themselves, which was such a relief after experiencing utter disarray with the last people.  And when a couple things were left unfinished or incorrectly done (some stains in our tub from the plumber, an unpainted sheetrock repair), Harry came by again until we were 100% satisfied in his work.  

It's really hard to find someone you can trust in the contracting world.   I've done several projects over a couple of homes and have seen the gamut of workers: cheap and shady, cheap and kind but not really great, expensive and shady, and then there's Harry (and Ariana in the office who deserves a shout out!), who stands by his workmanship and subcontractors and gets things done on time.  I wish I hired him first for every project we've done, and he will always be the first person I call from now on.

The guys fixed the blockage professionally, we're clean and neat. I would use them again

Very happy with service. Great price and they came out quickly and fixed what needed help. Will definitely be a return customer and highly recommend.

The best!  Rates are a little on the high side but certainly worth it when you consider the quality.  The two plumbers who showed up were clean, careful, pleasant and professional which is important as you are letting them into your house.     I would not hesitate to recommend them for any plumbing needs you have.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

These people were not courteous on the phone, scheduled an appointment, and then simply did not show up.  Start somewhere else.

Unfortunately, I had a negative experience with this provider.  My super recommended this company to get a quote for some heating work.  I called them up, made an appointment for them to come in on a Friday between 10-11am and they never showed up.  I called them up after waiting at home for an hour, and they unapologetically told me that they could not come until after 3pm.  Since I have a job, I couldn't just wait around all day for them so I rescheduled for the following Friday at 3pm.  On Thursday, the night before my second scheduled appointment, I received a call from the company telling me that they do not service my building / area (I live in Chelsea) and they were canceling the appointment.  When I asked them why they didn't tell me this the first time I called them, they had no response.  Given that my super was the one that gave me their contact and has used them before, that reasoning doesn't make much sense.  Perhaps they work well for others, but the customer service for me was awful: a no show followed by a canceled appointment.  Best of luck.

I tried to make an appointment they told me 1230pm I said ok great....its almost 5pm and I have called and left messages and never even received a courtesy call they are running late or not showing up.very unprofessional and wouldn't wish service like this to anyone.

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.