Best Plumbing Services in New York, NY

Peter did an excellent job for us with a tricky plumbing problem. He even came on a Sunday. 5 stars well earned.

Definitely recommend this company! Dorjan was super helpful and professional. My toilet would not flush, and he was able to fix it incredibly fast. Fair pricing, would definitely use them again if I run into another plumbing issue.

Our basement was flooding when we ran the washing machine because there was water coming out from under the bathtub of the bathroom on that floor. We assumed the worst but knew it was something that needed immediate resolution so called these guys the next day. They came out the same day and assessed the situation and then the boss came out and immediately figured out it was the sump pump. There were also some other things my mom (who had been hosting them) mentioned needed to be done as well. The boss wrote out the invoice/contract and the guys came the next morning to do the work and when they said they would be there at 9, they were there at 9. Every time they came and went they were always right on the dot, which already is a huge pro! I hate waiting around for people who don't show up when they said they would. Then it turned out there had been some miscommunication (you could argue fault on both sides so not blaming them AT ALL) and some more work needed to be done than originally contracted. No problem, they came out and did another work order and did the additional work that same day between other jobs. They always stayed long enough to check their work (for example, waiting for washing machine to discharge water to make sure it wasn't flooding). They were respectful, professional, and I think fairly priced. Plumbing work is never cheap but all things considered I think all the work they had to do was well worth the price. I was nervous about having to call for professional help just by looking on the internet, but as usual the internet is always right!  Just kidding, but since I did rely on other reviews to pick these guys wanted to add my own. I'll happily call these guys again next time I need them!

Andy's Plumbing & Drain Services were incredible. They will be the only one I call for my plumbing needs in the future. Reasonably priced, professional, courteous, and most of all the work speaks for itself. If you are looking for a plumber in Brooklyn (or anywhere else they serve) I would 100% recommend hiring them. Thank you!

We needed to have our heat and air replaced, as well as a new water heater. We wanted to go tankless. Jay came out and inspected our basement and sent estimates that day. Unfortunately, it was too expensive for us to go tankless. Before we made that final decision, however, our water heater tank burst and flooded our basement. Jay sent a team out immediately and we had a new water heater within the day. Later that month, they also installed our new heat/cool system. Now we pay about $200 less a month in gas bills, thanks to our new system. I recommend these folks. They know what they are doing. Meanwhile our neighbor, who went with another company, is still trying to get their generator installed after more than a year! Go with All Day.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

Such a great job! Michael installed my whole closet from ikea. Will definitely be reaching out in the future!

Called S&B out to get a second estimate on replacing a drain stop after Dependable Plumbing told me waste and overflow was irreparable and I needed to open an access whole (total estimate $1200). S&B came out and told me that it was possible that they might need to do the same thing but quoted me max of $700 and also said he'd try another avenue first. He was able to find a part and fix in 5 mins and total cost was under $200. There should be more honest people out there like these guys. Highly recommend.

These guys are great! Good prices, very friendly service and fast installation. They installed my two A/Cs today, the same day that I called, which is amazing because it was 90 degrees! They installed my A/Cs with safety brackets in less than 30 minutes. Really nice guys and great service. Highly recommend them!

No show, and no response.
The last thing you want to do to keep a good reputation. Luckily found someone else who took on a job.
Lady on the phone, Lory, is a bit rude, wont respond.

Fast and reliable service. Great response to my inquiry and informative regarding any question or concerns. I'm thankful I chose them for my furnace replacement. Osvaldo did an amazing job. He sent picture to explain all finding and what was done throughout the job. I would highly recommend this service to anyone who needed their furnace serviced or replaced

Solid work! After being jerked around by a couple people for our kitchen renovation, we found Harry through Yelp. At our first meeting, we definitely got a good vibe from him. Friendly guy, very personable, kind of serious looking, but able to crack some jokes. So we decided to go with him.

The job consisted of three separate trips, because we were coordinating electrical work in the kitchen, and it needed to be done in the proper order. And we were sort of on a deadline and we relayed this to Harry, who assured us it would be done on time. I guess we were nervous and needed to be updated or wanted to know a definitive time. At times Harry could be too laid back, or maybe he was used to more laid back customers, or our job was small so he wasn't as definitive with his dates/times -- but there were two instances where he said he would call/come by, but then he didn't. He always called and let us know -- he never just flaked on us completely or ignored us. However, I guess we were relieved, excited, and hopeful whenever he told us a specific time/date, and we were expecting him on said time/date because that meant things were not stalled. Once he finished his part, we could get the electrician to do his part, and so forth.

It didn't make us upset at Harry; we could tell he was a good guy. But we were weary. We didn't want to be clients that were not taken seriously, whether we were young or seemed passive. We needed to let it be known that we expected things on a specific timeline, as promised (that's why we went with this business in the first place). My husband sent out an email on two different occasions asking for more information, and asking to speak with Harry. Harry's office manager/receptionist was on point. She always responded very quickly.I could tell she kept the ship running smoothly, because whenever we emailed her, Harry would follow up with a call. I really appreciated that communication. It was instant! I can tell they do take their clients and business seriously.

In the end, it all worked out. As for Harry's work, it showed quality. And he was efficient with what he did in one day. He and his team also cleaned up after themselves, very well. They didn't leave garbage or sheet rock dust . They even swept up too.

I know our job was small and minor, but I have confidence that bigger projects or a full on gut/renovation, he could do very well.

Everything professional and personable the kind of level of knowledge base expected from a business.  Admirable!

Called them to fix a dipping faucet which I explained wasn't a rush. Mike requested I text photos and came over the same day. He was both friendly and professional and didn't cost me arm and a leg. The issue was fixed and repairs explained thoroughly. He even texted to follow up with me a few weeks later regarding another side conversation we had. Wouldn't hesitate to call him again.

The best!  Rates are a little on the high side but certainly worth it when you consider the quality.  The two plumbers who showed up were clean, careful, pleasant and professional which is important as you are letting them into your house.     I would not hesitate to recommend them for any plumbing needs you have.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

Let me start this review by empathizing with John S. and David A.

They are very curt on the phone.  True.
They take a long time to get to you True.  

They were also my only option and it worked out ok for me.  I did have to wait for about 3 hours for them to get to my place.  I called a few times and got a run around.  Understand that I had no choice, my bathtub would not drain at all.  Yuck.

When they got to my place, the plumbers were very nice and apologized for being so late.  They also got right to work.  It turned out to be a big problem and they investigated it fully.  They saw that it was turning into a building-wide issue and they stopped and got the super of my building.  They helped me itemize the bill so that I wouldn't be stuck holding the bag for common charges.  They tried everything they could (it is a much bigger problem).  

For that consideration, I give them 3 Stars.  I probably would have been harsher on them but, so many places around me either (a) no longer in business or (b) not answering their phones.

This process is still ongoing. I called the company several weeks ago. The estimator showed quite late, after follow-up phone calls, on 8/13/16 and gave a price of $350 for one unit Kohler San Souci Touchless Comfort toilet replacement. When the toilet arrived on 8/18/16.  I made contact with them and they arranged the installation date on 8/22/16. They told me that the price is $450. I challenged the quote because I was told it was $350. Since I already invested time and energy I went along with it. Yesterday and today 8/22/16, I spent a lot of preparation to clear the hallway as well as the bathroom, as well as cleaning the toilet. I called at 8:30 AM today to confirm the promised arrival time between 10 and 2. The person told me that he wasn't sure about the time. I called  at about 2 and he told me that he can't make it today. I stayed home to meet with the installer and that means no income since I'm an independent consultant at 70. However, on their side they didn't lose money. I was told that they will try to do it tomorrow 8/23/16. I asked what time. He told me to call at 8:30AM otherwise I guess they will not call me. It sounds like it's their usual business practice. They were not really apologetic about the inconvenience they have caused. Let's see what the customer's experience will be tomorrow.

Addition:
Unfortunately, when I called exactly at 8:30 AM Mike, after a long pause,  told me that it could be scheduled in the afternoon. I was able to find another plumber who did the installation with COI the same day.

I tried to make an appointment they told me 1230pm I said ok great....its almost 5pm and I have called and left messages and never even received a courtesy call they are running late or not showing up.very unprofessional and wouldn't wish service like this to anyone.

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.