Best Plumbing Services in New York, NY

I was in need of a plumber for some work I needed to get done before finishing my basement. I looked on Yelp and noticed all of his good reviews so I decided to give him a call. After playing phone tag a few times we finally touched base. At his request I sent him some pictures of my burner and boiler. He called me right back and was honest with me that the type of equipment I have I should have my oil service company do the work so if there is any issues with the work it would be their liability. I really appreciate Steve's honesty. He could have come by, done the work, collected his money and disappeared. I'm glad that's not his style. I highly recommend him.

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Yesterday I called for an emergency plumber to unclog our toilet. They were unable to come that evening but agreed to come at 7am the following morning. The men arrived before 7am which was excellent. They worked for about 40mins to unplug our toilet. Based on the reviews I read on yelp most people stated the price was reasonable, so when he told us $250 for a 40mins job I was shocked and appalled. When my husband inquired about the high price the man stated because it was 7am and that most places charge $300. I am not familiar with plumbing services but I doubt it cost $300 to snake a toilet. I honestly feel like they saw where we lived and figured oh they can afford it. I would recommend them because they were punctual and fixed the problem but the price was not reasonable at all!!!

I too was referred by another plumber who was top-rated on Yelp, but  (probably as a result of the Yelp bump) was too busy to fix the rather serious leak in my ceiling. I suspect that Mike will also soon be turning work away. I'll certainly use him for future work and recommend him to friends.

He was polite, clear in explaining what needed to be done, did high-quality, very neat work. And his price was very reasonable.

Efficient, knowledgeable and courteous. Adam and team were able to repair the AC unit quickly and I would certainly recommend them to anyone.

Jarrod was responsIve, was punctual and fixed our clogs.  we will definitely use him again if we need to in the future

I'm having some renovations done and called Justin based on his Yelp reviews.  He offered to be at my house within 20 minutes to give me a free quote.  He knew what he was talking about and offered to get his assistant and complete the work the same day.  From start to finish, he was professional and extremely efficient.  I'll be using him in the future!

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

Reasonably priced and do a great job. They have done plumbing work for us for years and put in a water heater. Jim even helped my 92 year old grandfather when he stuck on the side of the road.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

We called because one of our radiators was not generating any heat. They came first thing the following morning and promptly fixed our issue at a reasonable price. In addition since we were new homeowners, Adam took the time to show us how the system works. We really appreciated the extra time he took to help us.

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Skilled professional with great communication and responsiveness. Actually did more work than necessary, replacing old parts to make sure the job was done right without any extra charge. You can see he cares a lot and takes pride in his work! EXCELLENT!!!!!!

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

We have been Approved Oil customers for years. Always responsive customer service.

Last night a boiler pipe burst and water was gushing out like a fire hose. Our basement would have been submerged within an hour. We placed an emergency call to Approved Oil, they sent Steve who was here within 15 minutes, on a snowy holiday weekend.

Steve saved our basement, our weekend and our sanity. He improvised to stop the water by using a frozen garden hose and clamp he found serendipitously on a window ledge in the basement.

Not only did he fix the problem, when the plumbing company we called was a no show; he provided us with valuable lessons on boiler maintenance and flood prevention.

Steve was extremely resourceful, knowledgeable and patient. He took time to guide us on what to do to fully resolve issue once he left.

Because of employees such as Steve, I highly recommend Approved Oil company. This is the type of service you want in the middle of this type of emergency.

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