Best Plumbing Services in New York, NY

A fantastic and kind person, who showed up for a house call within 15 minutes of initiating a call, on a cold & rainy Sunday evening. The work was thorough, & he walked us through the plumbing issue that was causing the leak in the kitchen sink; fixed it and gave us tips on how to better monitor our plumbing going forward. Also followed up on his work to confirm things were functioning as intended a few days later. A comforting experience from beginning to end.

Called John in the morning with a toilet that wasn't flushing correctly in our new condo -- slow flushing, stuck flapper, plunging didn't help, etc. He explained that he was on a big job and asked if it wasn't an emergency, could he call me back later that afternoon and we'd set something up. I agreed, since we had other toilets we could use. As promised, he called me back just when he said he would, and he and his son showed up 10 minutes later. They immediately identified the problems, replaced the flapper, cleaned all the rim holes and stuff, and even recommended the correct toilet paper to use for a low-flow toilet. The toilet flushes like new. While they were here I found a note on my door from the downstairs neighbor that she had some water leaking into a light fixture from my condo (turns out it was from the same toilet overflowing the day before). Just to ease my mind (and give me something helpful to tell the neighbor) John went around to every sink and water line in the condo with me to make sure nothing was leaking, and offered some suggestions on things to keep an eye on as possible sources of leaks, things to do to make things like the washer drain hose safer against leaks, etc. All in all, they were prompt, professional, helpful, and friendly. And the best part was the cost -- they charged me less for the entire job than I had expected just to get them to show up. Hopefully I won't need a plumber very often :-), but when I do, John and his son are the ones I'm going to call.

This guy Rich is a one man show, but customer service is great. Had him come twice for clogs and is very thorough.

Only takes care of clogs and sewer maintenance, but is a good thing to find a company that doesn't try to sell you so many services and outsource their work.

Would definitely recommend.

Ciro was professional and on time to fix a leak under my bathroom sink. He had to replace a valve which was hard to find but he did and returned to do a great job. He also replaced my front door lock and spent some time cleaning out my dryer vent which was very hard to get to. I was quite horrified to see what came out of there! His assistant was helpful and polite. I am so happy to have found a great handyman who is capable. When you live in an old house there is always something needing fixing. I put it off because dealing with flaky people isn't fun. I highly recommend booking him for any job! Thumbs up.

Kenneth and his colleague were punctual, professional and knowledgeable!  I would absolutely use ZOOM Drain again.  All was seamless from the moment I sent the inquiry to the storm drain being cleaned out

Great service and communication.
Care to the job and great work.
Came quickly and was able to find the causes the problem and quickly fixed it.

Sunday, I spent most of the day trying to fix a clog that causing the water to back from my toilet and shower in my basement. Around 7:30pm, I decided to call it quit and let pros handle it. I went through Yelp and found these guys. They were at my house in less than an hour. They were very friendly and explained to me every steps of the process to fix my problem. They ended up having to cut the cap going to the sewer line because it was seized, and had to snake the line for about 50 feet. These guys are life savers, with a 11 months old infant and a 2 years old toddler, I needed that clog to be fixed like yesterday. My only regret is not calling them earlier. Thank you guys again!!!

This company is the best.  I needed a sump pump installed and Steve Morris and his crew came in and evaluated the situation, installed and tested the sump pump and it works like a charm.   Punctual, experienced, excellent workmanship and ethically fair.  They are not robber barrens like some of these plumbing companies.  Steve Morris, the boss has a quiet demeanor, very pleasant attitude, knowledgeable and understanding of all types of plumbing situations.

I needed help with a main line inspection last minute. Mike was quick to respond and came through without a fuss. Very dependable and fair.

Could not get a call back for a gas issue, was told the owner Mike would call us back for days and never got the call. Receptionist was extremely rude and did not care that families did not have gas over the holidays.

Great Service, friendly and efficient.
I was surprised by how hard it was to find a licensed plumber in NYC who would return my call about installing 2 new toilets in an apartment in Manhattan.  The first one I spoke to wanted to charge me the full hourly rate, which is generally $200 and up) for someone just to come by to measure the rough-in.  Then my super connected me with TriStar.  They returned my call right away and I was able to send the the documentation for the toilets I planned to get.  This was over the holidays so it took a couple of weeks, but Akeil got back to me pretty fast and came over to measure (free of charge) and gave me their hourly rate upfront.  When the toilets arrived, he was able to schedule the installation right away.  The guys arrived on time, we extremely nice, worked efficiently, and even cleaned up diligently after the work was done.  I was even able to pay with a credit card.  If you're looking for a plumber, start with these guys.

CN was very professional. They were punctual, fixed the sink, did their job and left. They also made the quote incredibly easy and were priced fairly. Super easy to work with and I'll hire them again. Thank you!

My parents were having drainage issues with their kitchen sink and shower. Jay was professional throughout the entire process.  He would call/text ahead of time to inform us  when he would be arriving. He and his assistant quickly fixed the problem and even charged us less than the original quote!  They were very friendly and more importantly, honest. We highly recommend Jay!

Amazing company! The owner showed up quickly and fixed a major sewage leak in my basement. So efficient and well worth the price. He even had a cleanup crew come and clean up everything. I will only use them from now on!!!!

strangely disappeared after paid deposit.  fraud ?

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