Best Plumbing Services in New York, NY

Very knowledgeable and professional services rendered.

I had this terribly clogged drain, which no amount of drain cleaner or snake could handle. Thankfully Michael came over late in they day and was able to unclog the drain and flush out the system. He was also honest and dependable.

Would highly recommend to anyone in a jam.

Called John in the morning with a toilet that wasn't flushing correctly in our new condo -- slow flushing, stuck flapper, plunging didn't help, etc. He explained that he was on a big job and asked if it wasn't an emergency, could he call me back later that afternoon and we'd set something up. I agreed, since we had other toilets we could use. As promised, he called me back just when he said he would, and he and his son showed up 10 minutes later. They immediately identified the problems, replaced the flapper, cleaned all the rim holes and stuff, and even recommended the correct toilet paper to use for a low-flow toilet. The toilet flushes like new. While they were here I found a note on my door from the downstairs neighbor that she had some water leaking into a light fixture from my condo (turns out it was from the same toilet overflowing the day before). Just to ease my mind (and give me something helpful to tell the neighbor) John went around to every sink and water line in the condo with me to make sure nothing was leaking, and offered some suggestions on things to keep an eye on as possible sources of leaks, things to do to make things like the washer drain hose safer against leaks, etc. All in all, they were prompt, professional, helpful, and friendly. And the best part was the cost -- they charged me less for the entire job than I had expected just to get them to show up. Hopefully I won't need a plumber very often :-), but when I do, John and his son are the ones I'm going to call.

7/18/20:   Nassau county residence.  This was not an emergency as our basement slop sink blockage resolved on its own overnight.  The same thing happened  6 months ago so we decided to have our sub-main and  main pipes looked at where we suspected some intermittent blockage was occurring.  Richard had all 5 star reviews on yelp ( except for one 4 star review) and his website mentioned routine use of a CAMERA snake to get the job done at  $195,  with one year guarantee ( which is not offered by most in this line of work) . Pricing is reasonable and clearly stated online - so  prices are not based on your zip code or the size of your home. His stated working hours did not include sunday, so we scheduled with a neighborhood plumber whose fee was higher, charged extra $200 to use a camera should one be needed and offered no guarantee of his work.   But luckily, as I said, our sink blockage resolved on its own overnight -- so we canceled that appointment and made one with Richard on a weekday.  So glad we did that.  
The snake of his machine broke so Richard had to reschedule for the next day.  Such things happen.   He came today, on time, with a mask  (covid-19 )  and brought 2 large machines  ( snaking machine and a camera machine) on rollers to the basement.  On camera, we could see our submain and main pipes were clean till he got to around 59  feet out towards the street and found a large loose ball of roots that had grown by inserting itself in the junction area between 2 main pipes.  We have a large tree in front of our house.  This was definitely the culprit.  He had a rotary attachment tool to wack if off - which left a few short root ends behind.  He advised having this area snaked with a camera every 1-2 years cause the roots will surely regrow again.   It took 1.5 hours from time he rang our doorbell to time he left.  We thought such work would create a lot of splattering and mess -- but not at all.   THE CAMERA IS ESSENTIAL IN DIAGNOSING THE CAUSE OF THE BLOCKAGE AND PROVIDING VISUAL CONFIRMATION  THAT IT IS 100% REMOVED.  Otherwise, you are left guessing.   This fiber optic camera technology  is similar in principle to that used by cardiologists to see blocked arteries or to what GI docs use in colonoscopy.     Because he specializes only in this narrow trade of  unclogging drainage and sewer pipes  -- one can assume that his white truck has all the necessary equipment / tools to deal with a variety of blockage problems.  
His is a one man and one woman (his wife who answers the calls) business for the past 14 years.  He used to do electrical work way back when he was in the Navy in CA.  He grew up in Brooklyn, his business office is based in Massapequa.   He is professional,  mild-mannered and pleasant person to deal with.  Its hard to find an honest person to do work at your home who will NOT rip you off.   The only drawback with him is that since he is the only employee of his business, you may not always be able to avail of him in an emergency.  Usually, he does not work on Sundays which he reserves for family time.  But call to find out.   Right now, we are trying to find someone to replace our broken water heater but so far the plumbers we've spoken to charge exorbitant fees and try to sell you overpriced maintenance or warranty deals.  Thus, Richard is a great find.

Ciro was professional and on time to fix a leak under my bathroom sink. He had to replace a valve which was hard to find but he did and returned to do a great job. He also replaced my front door lock and spent some time cleaning out my dryer vent which was very hard to get to. I was quite horrified to see what came out of there! His assistant was helpful and polite. I am so happy to have found a great handyman who is capable. When you live in an old house there is always something needing fixing. I put it off because dealing with flaky people isn't fun. I highly recommend booking him for any job! Thumbs up.

Our experience with Zoom Drain was fantastic.  Although delayed John and Alex kept us updated on their arrival time.  They performed a video scope of a drain in a house we are about to purchase. They diagnosed the problem showed us options and we hired them on the spot for the repair of the clogged main line. They were professional and efficient. They had towels and made sure to clean everything when they were done. They even used bleach and made sure is was spotless
Honestly, a great experience that made us feel comfortable about the purchase of this home and their work. We will be calling them again for routine check ups and maintenance.

I had a very good experience with NYC. I had a list of things I needed done, and their estimate was about half what the other company I called gave.
They arrived on time and worked efficiently.
They forgot to include one of the problems in my estimate and ultimately did not do it (the most minor of the issues, and frankly one that I didn't need anyway)

I had a clogged sewer line and they came within minutes!!! This is the second time that we reached out to Drain Solutions Plus. We were looking for the company we used previously and to our surprise it was Drain Solutions plus. He remembered us as soon as he saw the house, basement and our family dog. They were very professional and thorough, explaining in detail what the issue could be (and was). I truly appreciate their timely arrival and quick service. I will definitely refer Drains Solutions Plus to my fellow neighbors and family!!!

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

I needed help with a main line inspection last minute. Mike was quick to respond and came through without a fuss. Very dependable and fair.

I called them to fix a leaky shower. First, the guy asked me all sorts of pointless questions (probably to gauge how much BS he could tell me) and then refused to give me an estimate (he shouted ARE YOU SERIOUS???? when I asked for one). When I called the office to complain, they said that's the way they do business.
So long, Aladdin. I am not calling you again

Great company. They are neat, fast & professional, The worker named Mark is the best one , has all the tools , knows his plumbing , very respectful, I only want him & he is the only one that will come out on emergencies

Very disappointed. I spent hours finding an electrician who was avail at a specific time to coincide with our internet provider for my office.
CR said they would be there between 12-1 and confirmed by email.
They never showed up, and when I called, I kept getting a vmail response which says mailbox is full.
So I emailed them - and the person asked where they were and they responded asking me what time they were supposed to arrive. (didn't I request the time the day before and they confirmed that it was at noon? Just scroll up and look at the original email). By 2pm still nothing, and I had to cancel my other service person who I arranged to be there at the same time.
It seems like it is a one man show and no one knows what is going on.
I had such a busy day and spent so much time on arranging, that now it wasted a half day of work and added another day of work now b/c I have to try to arrange and find a new company  to coordinate with the internet company.

I called Jay to fix some heating issues in my house and he came in promptly and restored our heating system. I'm very satisfied with his work and immediate response.

Had the guys from Plumbwell install all the plumbing and fixtures for a new bathroom. They did a fantastic job. From day one, Bob (the owner) was at the job with his crew and went over everything. Every step of the way these guys did a great job. They are polite, efficient, fast and neat! The job was on the top floor of my house through my bedroom and each time they came there were drop cloths laid out to protect all my floors. Very pleased with the end result and would definitely use again.

strangely disappeared after paid deposit.  fraud ?

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