Best Businesses in Saint Louis, MO

David fixed both of our toilets replacing the old valves with the upgraded adjustable ones. Finally they stopped leaking! He also did a superb job with the kitchen sink grout, and I'm so happy with the way it looks - not only cleaner now but he applied minimum amount of sealer so it looks nicer and cleaner. Wish I had a before picture....
I would recommend him to anyone. The price was very reasonable.

We called Daniel's the first time an emergency came up in our new home. That was fourteen years ago, and we've never had reason to call anybody else. They respond unbelievably fast -- I don't think we've ever had to wait more than four hours -- and they do whatever needs doing swiftly and effectively. We love this firm!

St Charles Contractors installed new light fixtures and added 4 recessed lights in our home.  Excellent work,  sat down with us and detailed the costs of each room, worked all day until the job was complete.   Sam cleaned up which I didn't expect.  They aim to do a perfect job.

McNeely & Son is truly a fantastic service. Last year on a holiday, my A/C stopped blowing cold air. Being an individual with no skills or knowledge in this line of work, I dialed multiple companies freaking out and they said, we don't do work on holidays or our holiday rate is 4x. I then found McNeely and Son. The gentleman who runs the organization picked up immediately, was able to diagnose the issue within 10 minutes of being there, and fixed my AC efficiently. He even took the time to check and make sure there wasn't any residual moisture in my duct work from condensation build up. As far as I'm concerned, they have my business for life. I will be putting in a general maintenance request in the next few weeks to check on my furnace.

I live in Florida and called this business's number for assistance to help determine what was needed to repair a relatives home in Desoto. Chris drove by their home and gave me a professional opinion. Although he wasn't able to do the job, he was very helpful to help me determine what direction to take to help our relatives.

Honest, experienced and convenient!  Jim showed up on schedule, provided an explanation of what the service will require and the cost.  He had all the materials needed on his truck and how long it would take.  He did a great job!  I would highly recommend him to friends and family!

Carlos Perez

We had another sewer company come out in May 2022 and clear our main line but it backed up again in about 37 days falling outside the 30 day window. Ridiculous that they didn't cover it fully. I did get a bit of a discount.  They suggested we get our line jet cleaned, I called after they were supposed to set it up and they never called back. Never again with Gateway. It backed up again in April 2023. Sewer Solution Pro came out on a Sunday afternoon with no additional charge. Cleared the blockage and said that they couldn't diagnose the problem until it backs up again because he can't tell where it's blocked, hopefully it won't but it's a 75+ year old house and most likely there are issues with the iron pipes. Nice that he didn't want to diagnose the problem without all the facts as I believe he was looking out for the customer.

WAY OVERPRICED. The guy who came out was nice, however the quote to replace a washer/dryer shut off valve was outrageous. They wanted almost $500 for a 30 minute job. Thankfully they didn't have time to complete the work when we needed it so I contacted another local plumber who did the job in 30 mins for a much more reasonable price.

These guys are rip off artists. I guess companies can charge whatever they want, but to overcharge by so much really doesn't sit well with me.

Call around and get multiple estimates before you even consider using this place.

Thank you Mike of Mr. Rooter for saving the day!  My drains are flowing once again and you guys cleaned the mess, to boot.  Thanks for the great service!  I put you on my phone contacts.

Beware this business they will lie about repairs. Their also quite rude. They will tell you things need to be fixed that really don't so they can charge more. Get a second opinion before allowing them to do anything.

Great service. Explained everything. Came same day for non emergent issue. Fair price. Both office and plumber were great.

Kevin and his guys do a great job. Had some pipes hammering and he quickly diagnosed the problem and now no more hammering pipes.

Never call this company. After$14,000 and a written and signe contract I still don't have everything done. Not to mention the $4000 more my insurance paid as well. I was double charged on my deposit and could not get a return call. I was told she would have to look into it. I asked if she would call me back that day and she danced around the question. Luckily my credit card company called with me on the phone and was told the same thing and she could tell I wasn't going to get a return phone call either and they are fixing that part!!  The next deal was they said they could not do anything without getting the mold out, I understand that. So why did they only do part of ot and not use my whole $5000 my insurance was going to cover?  I expected after spending almost$20,000, that this would go smooth and just be done with. Big name place does not mean excellent service. I also had my !9 year old daughter let them in to clean up and she was very uncomfortable with the way they talked about the mess. Of course its amess the sewer pipe backed up, I thought this was their jobs. Why would you make a customer feel like they did something wrong, doesn't sewer water always look and smell bad?
I had a signed contract that they did not honor and thats bad enough, if I went on to talk about the rest of their customer service and work ethics you would be frazzled.    Please do not make the mistake I made and call them at least get a second opinion if you did already!

Helped me find part and I set up an appointment while there. Very helpful people, thank you to the staff at the office. I look forward to meeting your plumber soon!

Beware of Unreliable Contractors!

Hey everyone, I need to share a frustrating experience I had with a contractor who not only did a shoddy job but also refused to come back and fix their mistakes.

I hired elite Home services to complete a project at my home, expecting professional and quality work. Boy, was I wrong! ‍ From the moment they started, it was clear that they lacked attention to detail and craftsmanship. The end result was a disaster, to name just a few issues , my tenants can't get full use of their bathroom faucet after they installed the new faucet, I couldn't get an answer as to why my light fixtures we're not working when doing an electrical inspection just over all they have me sloppy finishes.

Naturally, I reached out to elite Home services to address the issues and have them rectify their mistakes. But to my utter disbelief, they flat out refused to come back and make things right! ‍ after I threatened to take them to court they then offered to come back out, but only picking and choosing what they feel is a completed job, but then never setting a confirmed time to come out to do the rest of the install correctly .
It's as if they took my money and ran, leaving me with a half-finished and poorly executed project. Talk about unprofessionalism!

I've tried reasoning with them, explaining the importance of delivering on their promises and fulfilling their contractual obligations. However, they have shown no remorse or willingness to correct their errors. It's incredibly frustrating and disheartening to be left with a subpar job and no resolution in sight.

I'm sharing this review to warn others about the unreliability and lack of accountability displayed by elite Home services. If you're considering hiring them for any project, I strongly advise against it! Save yourself the headache, disappointment, and wasted money.

Let's hold contractors like elite Home services accountable for their poor workmanship and refusal to stand behind their services. We deserve better!  Spread the word and help others avoid falling into the same trap. Together, we can make a difference!
DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION UPFRONT

#UnreliableContractor #ShoddyWorkmanship #NoAccountability #CustomerReview #AvoidAtAllCosts

Don't let these people into your home.  Items from my home went missing when I hired them to do a sewer repair.  No one else entered the home to do any other work.  Such dishonesty!
Do not risk it!

If only I could given negative stars. This is the third time that I have been forced to use this company as they are used by my home warranty. The service is terrible, unprofessional, and not timely. I have filed a formal complaint with AHS. My first experience wiht them resulted in them telling me I had to remove my kitchen counter to provide access to a leaking pipe behind the wall. I called a REAL plumbing company and they simply asked if it was okay if they go through the cabinet and recommended that I use a piece of luan to cover the hole. It was fixed in an hour and half. The second time resulted in 4 trips to my home (and thus 4 days of missed work) for them to do the job. This last time, they showed up 2 hours early, did not give me the 30 minutes call ahead they promised, and then told me they didn't do the work that I CONFIRMED WITH THIER OFFICE BEFORE SETTING THE APPOINTMENT that they should do and STILL wanted to charge me the $100.00 service fee! Theses guys are total shysters! I have filed a formal complaint with AHS and will absolutely refuse to do business with them again if I have an issue.