Best Businesses in Saint Louis, MO

Mr. Lee is such a good-hearted guy. He has come to our house to fix leaks before during holidays, and late in the evening. Price is reasonable too. He came by after work last night to patch up our broken faucet hose until our new parts arrive. What dedication. Didn't charge us for visiting us twice yesterday either. He won't charge anything unless he gets the job done right. Fast and professional service.

We called Daniel's the first time an emergency came up in our new home. That was fourteen years ago, and we've never had reason to call anybody else. They respond unbelievably fast -- I don't think we've ever had to wait more than four hours -- and they do whatever needs doing swiftly and effectively. We love this firm!

St Charles Contractors installed new light fixtures and added 4 recessed lights in our home.  Excellent work,  sat down with us and detailed the costs of each room, worked all day until the job was complete.   Sam cleaned up which I didn't expect.  They aim to do a perfect job.

Sean completed the job same day.  He was thorough, friendly, and reasonably priced.  Definitely recommend him.

I live in Florida and called this business's number for assistance to help determine what was needed to repair a relatives home in Desoto. Chris drove by their home and gave me a professional opinion. Although he wasn't able to do the job, he was very helpful to help me determine what direction to take to help our relatives.

Honest, experienced and convenient!  Jim showed up on schedule, provided an explanation of what the service will require and the cost.  He had all the materials needed on his truck and how long it would take.  He did a great job!  I would highly recommend him to friends and family!

Carlos Perez

Nick with Sewer Solutions was prompt and professional. We needed our kitchen and bathroom sinks unclogged, and he provided excellent service in getting our drains in working order again. Highly recommend!!

Great service. Quick response to our issue which was a huge pain in the... I pushed back on the initial recommendation and they were considerate enough to pursue a less expensive option. That was a huge plus in my book. Going for customer satisfaction first. Nice work!!

I would recommend this company to anyone needing good service. From the person making the appointment to the technician everything went well. 2 plumbers came he show me the problem with my faucets gave me a price. They did the work very good experience. The office called me on the day of service and told me they were at my home, I was not there and she relayed to them I was on my way. Thanks again Mr. Rooter plumbing.

This was the 2nd plumbing service we called out on the same day. The first company (AAA Plumbing aka AAA Home Services) totally misdiagnosed the problem and told us there was nothing they could do because we needed a licensed line layer and they weren't licensed.We were still charged a $78.50 service call charge. We called O'Fallon Sewer and they came right out and fixed the problem. Nice, friendly and efficient.

Kirkwood Plumbing did a sewer job on a prior house we were pleased with, so when the sewer backed up on our new house they were our first call. They recommended cameraing the line, however they were three times the going rate for a camera. But they were there, so we had them do it. That's when their tech told us all the cast iron under the house was completely shot, missing sections, would all have to be replaced, quoting a 15k repair.

I sent their video to three other plumbers, and we had another company come out and recamera the line. All of them said the line was fine, and there was no need to rip apart the basement. It was just a simple soft blockage.

I'm not a plumber, and I know there can be differences of opinion. But everyone I talked to who wasn't trying to sell me on a 15k repair said the line was fine. I will say that the folks I talked to at Kirkwood Plumbing were very respectful, but continued to double down and insist I needed the repair. And the folks I talked with on the phone were talking about a single tree root (which the other company said was a tampon string), and were all talking very differently than the original tech. And they never refunded their original camera.

I'm really not sure what to make of their service. They were responsive and respectful, but very expensive, and tried to sell me on a repair that everyone else I talked to said I didn't need. Perhaps time will prove them right, but for now I cannot recommend their services.

Edit: After posting this review, I was contacted immediately by Kirkwood Plumbing, and after talking with the gentleman was offered a refund of my camera, said it would go through in a couple of days. However, it took nearly three weeks and another call to their accounting department to actually receive it. But I did receive the refund and again, everyone was very respectful. It was just a minor mistake that was easily rectified, but I can't say it was exactly the confidence inspiring remedy they might have hoped for.

We've used Preferred Plumbing on several occasions.  They have always done a good job and have been up-front about issues, costs, etc.  They are extremely professional and respectful of my home and my family.

My roommate had someone come out to determine the issue with our hot water heater. We were told it was broken and the cost of replacement would be $2,275 for parts and installation. Thankfully, we made sure to get multiple quotes before scheduling service with Roto-Rooter. It was $1,575 LESS on average. (We were able to get a new, high-quality water heater installed for about 700$). Being two women in their early 20s, it is difficult to deny that it feels like Roto-Rooter was taking advantage of our assumed ignorance.

Called for a quote to replace two outdoor faucets with no freeze new ones.  $65 charge for a quote to come to the house. Charge is credited towards job if you hire.
Plumber contacted me by phone with a $700 quote and said he would email a written quote which never came, even checked my spam.  Husband called and was told verbally job would be $799 and change.  
Price not only seems unreasonable, it changed with no changes on my end and I never received anything in writing. They got my $65 quote fee but not my business.  Be careful to get your quote in writing...apparently verbal quotes can skyrocket with no notice.

Beware of Unreliable Contractors!

Hey everyone, I need to share a frustrating experience I had with a contractor who not only did a shoddy job but also refused to come back and fix their mistakes.

I hired elite Home services to complete a project at my home, expecting professional and quality work. Boy, was I wrong! ‍ From the moment they started, it was clear that they lacked attention to detail and craftsmanship. The end result was a disaster, to name just a few issues , my tenants can't get full use of their bathroom faucet after they installed the new faucet, I couldn't get an answer as to why my light fixtures we're not working when doing an electrical inspection just over all they have me sloppy finishes.

Naturally, I reached out to elite Home services to address the issues and have them rectify their mistakes. But to my utter disbelief, they flat out refused to come back and make things right! ‍ after I threatened to take them to court they then offered to come back out, but only picking and choosing what they feel is a completed job, but then never setting a confirmed time to come out to do the rest of the install correctly .
It's as if they took my money and ran, leaving me with a half-finished and poorly executed project. Talk about unprofessionalism!

I've tried reasoning with them, explaining the importance of delivering on their promises and fulfilling their contractual obligations. However, they have shown no remorse or willingness to correct their errors. It's incredibly frustrating and disheartening to be left with a subpar job and no resolution in sight.

I'm sharing this review to warn others about the unreliability and lack of accountability displayed by elite Home services. If you're considering hiring them for any project, I strongly advise against it! Save yourself the headache, disappointment, and wasted money.

Let's hold contractors like elite Home services accountable for their poor workmanship and refusal to stand behind their services. We deserve better!  Spread the word and help others avoid falling into the same trap. Together, we can make a difference!
DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFORMATION UPFRONT

#UnreliableContractor #ShoddyWorkmanship #NoAccountability #CustomerReview #AvoidAtAllCosts

Don't let these people into your home.  Items from my home went missing when I hired them to do a sewer repair.  No one else entered the home to do any other work.  Such dishonesty!
Do not risk it!

Technician did make it to our house very quickly. Was polite and seemed to be a hard worker. Told us our A coil was leaking badly. Tried to put refrigerant in the system. Showed me how the gauges were bouncing which proved that the coil was shot. Sent me a quote for all new AC equipment. Had another company look at the system. Found that the only thing wrong with it was that the coil was still frozen up. The technician from Budget never defrosted it. After being defrosted, found that the system actually had too much refrigerant, not a leak. Don't think I could  trust them after this.