Description
Same day service, and a company that still believes in customer service.
SERVICES
Drain Cleaning, Faucet Installation, Garbage Disposal Installation, Pipe Repair, Toilet Installation, Emergency Services, Faucet Repair, Garbage Disposal Repair, Sewer Services, Toilet Repair, ,
Reviews
We had sewer backup in the basement. These guys are fantastic start to finish. Scott came out and explained everything and was very polite and personable. Unclogged roots in lateral with ease and gave me tips on preventing in the future. Scott puts customers first which is so rare these days. Even small details like putting wheel covers on the equipment before running them across the floor was done. Can't say anything negative. This is my go to plumbing company from here on out for sewer blockages. Thank you Scott for your hard work and honest approach in doing it. It doesn't go unnoticed.
Steven M.
08/05/2023 12:00:00 SA
Nick with Sewer Solutions was prompt and professional. We needed our kitchen and bathroom sinks unclogged, and he provided excellent service in getting our drains in working order again. Highly recommend!!
We had another sewer company come out in May 2022 and clear our main line but it backed up again in about 37 days falling outside the 30 day window. Ridiculous that they didn't cover it fully. I did get a bit of a discount. They suggested we get our line jet cleaned, I called after they were supposed to set it up and they never called back. Never again with Gateway. It backed up again in April 2023. Sewer Solution Pro came out on a Sunday afternoon with no additional charge. Cleared the blockage and said that they couldn't diagnose the problem until it backs up again because he can't tell where it's blocked, hopefully it won't but it's a 75+ year old house and most likely there are issues with the iron pipes. Nice that he didn't want to diagnose the problem without all the facts as I believe he was looking out for the customer.
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