Best Businesses in Saint Louis, MO

The water line broke under the steps which was plastic and a new line had to be put in and rerouted which they replaced with copper. It was a big job and they professionally and efficiently installed it and additional installation at such a fair price. Steve was very polite and patient and I would recommend this Company for any Plumbing issue for the quality of their work and cleanliness and quick response. Could not ask for anything better. 7/11/2023
Marie Annette W.

Wow!  These guys are great!  Had what one plummer told me was a major issue that would take 2 hours and they would need to turn my water off at the street.  Called Clog Commandos, got a very friendly guy on the phone immediately and he walked me through fixing the problem myself!  Honesty goes a long way with me!  Seriously great service.  Would recommend 100%

We can't say enough great things about Karsten Plumbing. This is a company that not only is prompt, courteous, professional and effective they also... get ready for it...STAND BEHIND THEIR WORK. We live in a time when we anticipate that the businesses we hire to come into our homes to fix things will likely mess things up, make you feel uncomfortable and then charge you more than you expect. This is the state of the residential service industry today. And now here this... Karsten is the best kind of company. Plumbing is crucial, right? Well Karsten has you covered. Use this company and you will be satisfied and refreshed. Getting what you pay for is amazing. Right here in St. Louis. We are lucky to be their customer. Thanks for a great service call today, Karsten Plumbing. Thumbs up for Vic at Karsten!

Brad did a great repair on our siding.  He also did great job communicating and scheduling the job.

My whole family is so grateful to Lethon for his quick, gracious, and highly competent service on this Memorial Day.  We just bought a house, and were assured that the plumbing issue was taken care of.  Surprise!  Not so much.

Mr. Bayne was fast, extremely knowledgeable, and kind.  We will definitely do business with him again and recommend him to all of our friends.

They were referred to me by Beyer Enterprises. I used them for the first time about a week ago for a couple of minor repairs. They showed up on time and did quality work. No complaints here. I'm saving their contact information and will call again when needed.

When called I received a very rude hello.......I said I was looking to reach Cj plumbing well I can help with that literally the rudest first few moments. I felt like I bothered them apparently it is the wife of the owner which makes her owner 2 one would assume. Completely disrespectful no other number is listed and if you can't treat someone calling with respect I'm sure business practices are worse. Jesus worst experience of my life ever on the phone with a business whoever CJ is maybe an answering service or receptionist would help your business!! At this point never would do business here ever!!

its crazy to think this is how business owners treat people. I'am shocked and appalled.

Once again Swift to the rescue.  Water heater started leaking, Dane came out to take a look and it did need to be replaced.  He was kind, courteous and professional.  I'm moving, bit if I were staying in the area I would not hesitate to use them again.  I highly recommend them.

We used Hoffmann Brothers for several projects. A few years ago, they replaced our furnace upstairs, adjacent to our children's rooms. I had them come back out multiple times (which they charged me to do) because the brand new furnace was making very loud and weird clicking noises. I was told (again, after being charged) several times that there was nothing wrong. We lived with the awful sound for several years until I finally had someone else come out (Rothe - AMAZING) and he fixed it in 10 minutes with a part he found was under warranty. Will never use Hoffmann again.

Recap: I recommend going into the Henry showroom to look at things in person but never to purchase from here.

I work as a designer/GC coordinator and had a client who had purchased all of her plumbing fixtures for a large bathroom at Henry, which the plumber had recommended. A couple weeks after obtaining the fixtures, she decided to go with a different color scheme. We went through her receipts to find the return policy and there was nothing that was clear in the paperwork, so I had her call Henry. When she asked if there would be any issue returning the items, the sales associate said a cheerful, No! Not at all. (I know this because I was present when the call was made on speaker phone). This was not the case. She was able to return the items that Henry had in stock for a full refund but anything that they had ordered through the supplier was subject to a 60 percent restocking fee, which applied to over $2000 worth of items. It would be one thing if the employee had told her that over the phone, and though it still would have been outrageous in my opinion, at least we would have known before purchasing the new fixtures. My client spoke to various Henry employees over the next week explaining the miscommunication but Henry never made it right. I have spoken with the plumber that we used and told him that any future job he does with us would not use Henry and suggested he not use them for other jobs as well.

Overall, I recommend going to Henry to see fixtures in person but never to buy from them. The same exact items are available at Amazon and Wayfair and their customer service is exponentially better, with no restocking fees and often free return shipping. Also, Kohler, Moen, Delta, etc will still honor any lifetime warranties if you purchase from Amazon or Wayfair. There's really no reason to purchase from Henry. I hope this saves someone else from losing a lot of money like my client did!

Was referred them by a plumbing company that could not complete my job because of personnel issues.  And mine was emergent - I didn't have hot water for a week before they even came out.  And it's February.  They came out, did good work, installed the unit successfully, the technicians were nice and courteous.  Their price is just pretty high and my opinion is that they took advantage of my emergent situation in their pricing.  Their final charge was within the estimate range they gave, but on the high end of it, despite having lower labor time than estimated and running into no problems that would require additional materials.

Two months ago we just finished a full kitchen remodel. Then, last week, a pipe behind the wall in the new kitchen decided to start leaking. We called out a different plumber and that plumber told us we needed to either rip out the brand new kitchen or else cut a large hole in the side of the house before he could even give us a quote.

We called OJ Laughlin to get a second opinion.  They took the time to search for an alternative to pulling out our brand new kitchen and in the end their solution took only 2 hours and was so much more affordable (seriously, they save us thousands!). We were so thankful for their ingenuity! In addition, our plumber was incredibly nice and professional, and he wore a mask the whole time.

We would recommend this company to anyone! Our house came with many plumbing problems and they will be our first choice from here on out! The only downside was that we had to wait a couple of extra days because they were so busy, but the wait was well worth the savings.

We called them out for a plumbing issue and they misdiagnosed the problem. They told us there was nothing they could donned that we needed a licensed line layer and that they weren't licensed. We then called O'Fallon sewer who came right out and cleared the line, no licensed line layer needed.

AAA still charged us $78.50 for being wrong and wasting our time.

We originally had this company out for a wellness check on our geo-thermal system. That was $500. 2 months later our compressor went out. We called them back. When the compressor finally came in they hooked it up wrong and tried to charge us for their screw up. I called them and explained that I didn't think we should have to pay labor for something that they screwed up. They took money off the bill but it still cost us $3200. A month and a half later the connection is leaking to the compressor that they installed and now they are telling us they don't work on those anymore. We've spent $3700 with this company and now they don't work on those anymore! Terrible way to do business. They won't even warranty their work.

Came out within a few hours of calling but wants $495 to run a snake thru a clogged drain. No thank you!

This is a horrible company.  They sent a man her to  my home knowing that I have a tree root drain blockage with a very small rooter machine.  He told me the machine broke and he would have to get a different machine. Never said when he would be back!!  But if this is a plumbing company , why don't you already have this type of equipment?????   That was a week ago, they have given me the run around for a week!!  I have raw sewerage on my basement floor and they have already been paid for this job.    They didn't call to inform me of a time or a day until last Friday, And then they said it would be on a Monday..  They still never showed up.  BAD COMPANY TO DO BUSINESS WITH!!!!!  Think Twice before hiring this company....  Darcell Holloway