Best Businesses in Massachusetts

Frank is an extremely competent and trustworthy master plumber. We live in Arlington, MA and he is our go-to guy. He installed our water heater, which turned out to be a complex job, and recently our Bosch dishwasher. In addition, he has fixed our bathroom plumbing issues. He is friendly, prompt and hard working. It is very difficult to find a good plumber in the Boston area. We had some dicey experiences before finding Frank and we could not be happier.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

These guys are the best. Very responsive, fair pricing and a pleasure to work with. I would 100% recommend them.

Bob B. Georgetown Ma.    I had a bathroom drain problem for over a week.  The first company I used could not solve my problem .   Johns Sewer & Drain Cleaning was recommended for the job on referral.   The technician was excellent,  he inspected the problem and said right away he could help us.  Fine top notch service, recommend highly to do business with.  I can not thank you enough!!!

We have been using James Thompson Plumbing for a few years.  They are always responsive and professional.  If they are unable to walk me through something over the phone they are at our house the same day!  They charge very reasonable prices for the work!  Every employee that has been out to our house is friendly and professional.  I would recommend them to anyone who asks.

I found this company on yelp , they had alot of good reviews so decided to try them. I was not wrong this company is the best, prompt and reasonably priced. I would most definetly recommend them to anyone that asks.

Thank you for fixing our water heater! Quick response was so appreciated!!  Will definitely call for any other plumbing issues we have!

Toilet flooded middle of the day and Christopher was extremely quick to respond and show up for the job. He was very responsive and showed a genuine care for his customers.

I own a condo in an old building in Cambridge and I called Beantown drains yesterday because the plumber I had scheduled to fix my clogged shower drain bailed at the last minute due to a family emergency. I got in touch with the owner Matt at 12 and he was at my place by 1 and fixed the clog in about 15 minutes. He then noticed that the trap was broken so he replaced that and a couple of other old pieces over the course of a two hours visit. We pretty much talked the whole time while he worked about our jobs, family and other interests.

Matt is a really nice guy and a total straight shooter who's goal is to develop long term relationships with his customers over maximizing the amount of money per job. He gave me a totally fair deal for work and parts way beyond what we originally discussed. The experience was so good that I'm writing a yelp review which is something I haven't done in years. I will absolutely call Matt and Beantown Drains when I have another plumbing issue.

Needed someone to come to a condo in Cambridge -- these guys showed up ON TIME, figured out the toilet problem, and fixed it in well under an hour!  I'm impressed!

We had an ongoing leak from our second floor bathroom through the ceiling on the first floor.  I appreciated that Welter communicated about what he would do to diagnose the problem, to appropriately set the expectations of the work.  During the process, at each turn he would take the time to explain what he had done, what he had found and what he recommended for a resolution.  I was very happy with the work he did and for the recommendations he provided.  While I certainly do not want any plumbing problems in the future, I would look to hire Welter, again, to get them resolved.

Always top customer service and reasonable prices.  I have had Charlie come to our home on three different occasions over the past year and a half.  The first two times was to fix problems created by another plumber.  The last time was to install two faucet replacements and install a new garbage disposal.  I have always been satisfied and would definitely recommend!

Pat was extremely flexible and easy to work with. Final product came out great and he's just a genuinely good guy. Highly recommend!

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

Call to have them come over and service my hot water tank.
The representative told me they are NOT taking new customers and I can only become a new customer by referral....
I am not sure how I should react.
And I want to share this information with folks that are looking for new plumbing services. This review might save you a call.
But I am sure, judging from other reviews, its lucky customers think highly of the business.

Owner contacted me and asked me to delete my review which I totally understand but after giving it some thoughts, I am keeping it since I think it has valid information and it was my true experience but I am updating my rating from 1 star to 4 star since 1 star was just not fair.

Their plumbers seem great. Mike is definitely an expert in his field and goes the extra mile to do things the right way. John also clearly knows what he's doing, but as the business owner, seemed rushed to get in and out and I don't think his work was as refined as Mike's.

My biggest issue with them is their office staff. They do not return phone calls or emails, no matter how urgent or what the subject is. It took me about 10-12 phone calls just to pay them. Unfortunately, about a week after the project finished, we started having issues, most notably a leaking dishwasher and frozen pipes. Despite several calls, I never heard back from them. I fixed these issues myself, but considering I paid a lot of money for their services, I wasn't happy about this. I also worry about other quality issues propagating.

Price seemed high, but my GC insisted on them. Getting them on the schedule was difficult and we saw project delays as a result.

My (future) son-in-law has been raving about this company for the last two years, and pushing me to convert from oil to gas.  I finally gave them a call and ended up converting this January.  

From start to finish, dealing with Roberto Gallinelli (the owner) and Lisa (his daughter), as well as the installation staff, was a pleasure.  Their prices were fair, installation was on-time, and professionally accomplished, and they followed-up to make sure everything was working fine.

I recommend them wholeheartedly.

Mike has a very charming personality that wins you over, he leaves making you think - wow what a nice and honest man but then you realize that is all a facade. I asked him to come over to look at some corroded pipes. he said nothing was leaking so there was no problem.  I told him our disposal wasnt working and that I wasnt sure if I needed to fix it since I dont use it, he said Oh its easy I said Ok.... He never told me Oh its easy, it will cost you $160 because I spent 1 minute of my time.

I have never interacted with a person who deceived me like this. He should have been upfront about the cost - and then I would not think this way. I dont trust him in my home and would advise you not to trust him in yours.

HORRENDOUS service.  I called to ask a simple question and was treated like an idiot, like dirt.  This is absolutely a horrendous company to deal with.  Do not contact them.

Avoid these folks through Costco for HVAC. They are unable to even give estimates for equipment unless you sit through their sales pitch.