Best Businesses in Boston, MA

I have used Mark and Stephen for years. They are quick, efficient and well priced. I can trust them to be in my home even if I am not. Trustworthy and always call back.

I called these folks to fix a broken toilet flange. The gentleman who answered the phone, Mark was very helpful and followed up quickly. They were actually able to squeeze us in same day. The plumber who arrived was named Josh and he was fantastic, very personable and helpful. He quickly handled the toilet and asked if there were any other issues around the house that we had any questions about. We definitely will be calling them next time we need plumbing services.

Called and spoke to Frank to see if he could come out to change the leaking valve underneath my sink. Being Thanksgiving week, we needed someone to come the next day. He was polite, seemed professional, and said he could fit us in the next day. Frank said he was waiting on another client to call him back so he took down my information and agreed to call me by one that afternoon. One rolls around and I don't hear from him. I gave him the benefit of the doubt since I understand many are a one man show and out in the field.

I called him at 2pm and left a voicemail. No response.
I call again at 5:30pm and left another voicemail. No response.

Frank finally returned my call the next day at 8am and explained that he was stuck on another project. I can't speak to Frank's work, but he pretty much left us scrambling late afternoon to find an available plumber for the next day. We fortunately found Drain Flow who was extremely responsive over text and got the job done.

They did a great job. They were responsive, on time, helped me make the right decision of which water heater to select and were clean and curtious. You could not ask for more.  I had to call them back several weeks later for another, unrelated issue and Dan did an incredible job to find the right replacement part for me at the right price and I truly appreciate that kind of care, professionalism and service.

We had a water leak in the basement of our split level. We weren't even sure where the leak was coming from. When these kind of thing happen, your nightmares are filled with dollar signs. Would they need to rip up our walls or our carpet? We called M&F Plumbing and Mike and Tom were able to come by our home the next day. Within an hour, they diagnosed and fixed the leak. It was slow leak from our shower. The water had collected inside the wall and basically was coming under the carpet in the next room. The cost of the repair was minimal and their rates were reasonable. I seriously felt as if I just won money in a lottery scratcher. Would definitely recommend M&F.

Eric from EMA was the best worker out of the 30 or so workers that did renovation on our house, and he was in a whole league of his own when compared to the other 2 plumbers we suffered through.  He is the best of the best when it comes to plumbing, and I am 150% happy with the results of his work, his professionalism, his speed, his honesty, his flexibility, and how cheap he was compared to other plumbers!  Other plumbers, hang your heads in shame!  Eric is your gold standard on how your trade SHOULD be plied!

We decided to install 4 Grohtherm SmartControl Dual Function Thermostatic Shower Trims, which are a very new product in the United States from Grohe, and 2 other plumbers took forever and did a horrible job installing them.  We'd nearly given up hope that any US plumber could install them when I got ahold of Eric on the phone.  Not only did he come by in just a few days (I usually had to wait weeks for the other plumbers), he had actually watched videos and read manuals about the trim the night before the job!!  It showed too, because what took the other plumber 6 hours to do, he did in about 20 minutes.  In a matter of hours, he'd installed the rather complicated shower trims and fixed the problems the other plumbers created.  We were so amazed that we begged him to become our plumber for our entire renovation work.

When he came back for the rest of the renovation plumbing work, he discovered (unlike every other worker on the job) that someone had drilled through some of our drain pipes.  While that turned into a massive headache for us, I am so thankful that Eric was there to discover it and help us deal with it.  I can't imagine how awful it would've been if we'd started putting water through those drain pipes in the wall.

Eric made it clear that he didn't care whether I made this review or not, as he's already busy as hell, but I figured that Massachusetts needed to know that we found the best Grohe installer there is.  After owning 2 different houses and going through this intense 6 month renovation phase, I have never been as happy with a tradesman as I've been with Eric.  I cannot recommend him enough.

5/5 would recommend Bay State Heating & Cooling! Asked them to come out and look at a plumbing job. Nate was incredibly nice, friendly, and good with communication. He finished the job relatively quickly and was very knowledgeable, pointing out potential future issues to look out for.

Would definitely use them again!

John is a great plumber and a heck of a nice guy.  He is very conscientious and thorough in his work.  He redid a tremendous amount of antique plumbing in my basement and did a great job.  Ever since then, he's been my go-to plumber for whatever.  And in a house this old, whatever happens pretty often.

I think he specializes in new construction and remodeling more than service calls.  Which, most of the better plumbers do.  But if you get in a plumbing jam, he'll be there for you.

And you could not ask for a better guy to work with.  Also very reasonable pricing.  (But not cheap, he is about quality & value not rock bottom price.)  So glad I ran into him.

If you've called the better-known guys and they sent you some chucklehead who left you wondering exactly how *that* guy could possibly be worth *that* much an hour, next time call John.  He is 100% the cure for that problem.

so glad I called Scott! scheduling was so easy, he was on time, reasonably priced, takes no shortcuts and does it right the first time! also super friendly! won't go anywhere else from now on for plumbing needs.

Unending superlatives! And, apparently, an extremely rare find in the trades around these parts. Honest, responsive, quick, professional, courteous... and what is most important in a tradesman, Expertise.

I read the Yelp reviews prior to contacting Eddie, the five star reviews are accurate. He responded to my quote request within Yelps estimate; as I was able to give a list of repairs from another Plumbers quote.

Eddie itemized his charges for each task and the associated materials.  Provided this client with common sense, plain english, explanations and choices when and where appropriate, and was able to accurately estimate how much time each task would require.

I will be calling Drain & Heating Solutions for Any plumbing issue I have in the future.  I fully intend to contract them for plumbing work when I re-model my kitchens and baths, as Eddie is the consummate Professional.

Wilson's Mechanical installed central air for me. I could not have asked for a smoother process at such a reasonable rate. Wilson not only installed the system, but also took a look at my whole setup, and recommended some things that would extend the life of my furnace. He is a true professional and if you are looking for an A+ job, look no further!

I am enjoying my new AC. Thanks Wilson!

They responded via Yelp and said someone would call me.  But no one ever called. So I requested again and then they didn't respond or call.  If you can give zero stars I would.

Our tub drain was backed up and plumbing solutions was quick to respond, easy to schedule and great to work with. They were able to fix the problem quickly and were cheaper than a different company we had used before. We recommend.

Sue came recommend by several people. Had a disposal that was severely leaking and needed replacement. She ended up stopping by on a Sunday to assess the situation and probably spent half an hour looking at some other issues I had - at no charge! Even though she was super busy, she squeezed me in this week which was greatly appreciated since the sink and dishwasher were inoperable until the disposal was replaced. She is very responsive, explains everything, and extremely reasonable. I wouldn't hesitate to recommend her and I'm happy to have found someone I know I can trust to do other plumbing projects in my home.

We are grateful for a great job by Chase & Tolan replacing our sewage pipes in the basement of our condo building.
Joseph Tolan reviewed information and photos of the needed work and provided us with a quote. Later he contacted me with specifics, suggestions, and advices and scheduled the date of the proposed work within a month time.
On the date of repairs two professional plumbers, Kevin and Amias, arrived strictly on time and inspected the scope of work. These two plumbers worked hard and diligently and done everything, working non-stop, before the job was completely done. Together we've tested the new sewage pipes to make sure no leaks were detected. They've proved to be real professionals, explained many issues, provided us with good advices, were courteous and friendly.
We would like to thank Joseph, Kevin and Amias for everything!
Sincerely,
Boris Tsirelson on behalf of 20 Strathmore Road Condo Association in Brookline.

I've been using Alvin Hollis since I bought my first house in 2001.  They have installed multiple items including central air, central humidifier, hot water heater and two ductless heat pump systems.  I have also used them for multiple repairs for various things.  The work is always done professionally and on time.  From a price standpoint, they are not the cheapest but they are not the most expensive.  They consistently provide top notch service to me so I will keep going back.

The most recent service I used them for was in April 2014 where I had a new heat pump system installed in my sunroom.  The installer did an awesome job dealing with a tough setup in my room and was able to suggest a change to what i had originally planned. That suggestion prevented a significant amount of clean up work that would have been required if we followed the orginal plan.  I was very happy with the end result.