Best Businesses in Boston, MA

I appreciate that they picked up the phone and gave a quick follow up call.  Not impressed with the quote.

I knew what needed to be done and have the skills to do it but was looking to avoid the hassle.  Big Blue quoted $380 for the part number and 3 hours labor at $110/hr to install, plus apparently another 20% part mark-up for a total quote of $780.  It really was a 1 hour job for a pro and the part is widely available online for $200 flat.  They were polite but said sorry $380 is what our local supplier charges and who knows maybe we'll finish early.  I guess a fair $110/hr isn't enough.  Anyway, bought the part for $220 next day air delivery and did the job myself in 2 hours.

Conclusion:  I'm in the wrong line of work.

The perfect plumber.

A true one man operation! You call and leave a message and he shows up at your house a little later. No appointments, no fuss, and when you need a plumber that's what you really want. He is pleasant, skilled, and fast.

Plus, he has an old school New England accent (baaauth room) and wears classic overalls.

We have used Ostroski Plumbing a couple of times and will definitely continue to contact them whenever we have plumbing issues.  Price is very reasonable and they are very responsive.  Their work is thorough and they really know what they're doing.

My wife and I just bought our first house. Just our luck that in the first month, there was a plumbing issue. We scrambled to find a plumber, and J & B was able to help. Brian from J & B stopped by and took care of everything. He was personable, knowledgeable, and he took the time to answer all my questions (even general questions about the plumbing systems in old houses).

Overall, we really got lucky by finding J & B. We will definitely call on them again next time there is an issue or if we decide to do some routine maintenance.

Angel has been our plumber for over 3 years. I called him for the first time when I needed our dryer's gas line disconnected for repair. But, Angel's work ethic and his drive to do his best by his customers really shined through when we had to have our new washer and dryer installed. The space was tight, and the installation of the previous washer dryer was botched pretty bad. Angel and I had agreed on the price before he actually saw how bad it was. Even after discovering that the work was a lot more than anticipated, he did not back out of renegotiate. He and his brother worked diligently through the entire day, trying multiple things to make sure that the installation was safe and up to code (the previous installation, as it turns out, was not up to code). He even had to make multiple trips back to his garage to do some sheet metal work to reshape parts to make it fit the tight space.
Since then he has also worked on our replacing our refrigerator and dishwasher lines, and redoing the piping for the kitchen faucet. He has always made things much better than he found them.
He is amazing at his job, and he is definitely my go to plumber. I can't recommend him enough.

Consolidated Plumbing is simply the way to go.  They are professional, show up on time, do great work, and leave little to clean up.  I was recently gutting our upstairs bathroom and could not figure out how to move the traps for a new double vanity.  I called them on a Friday morning at 9 and a plumber was there by 10:30!  I have used them for three total jobs and they have been great every time.  They may cost a  bit more than other places, but the professionalism is well worth it.  Don't cheap out on plumbing.

Great Service and at a reasonable price!

I called Wayne on Friday afternoon looking to have a new sink and dishwasher piped in and he made an appointment for Saturday morning.  He was prompt, professional and explained everything about his rate structure and he got the job done.

He explained the job any choice points that I had, and gave his opinion as well, but ultimately let me make the decisions.

I'd call him again anytime.

We have used SDH Plumbing twice in the past few months for a single family rental we own in Waltham.    They are able to respond quickly and are able to make the needed repairs at a reasonable price.  Our tenant was very pleased with the service provided by the plumber (Mark).    Lisa and Jamie (office staff) are very helpful and responsive.  I cannot believe I am the first to review on yelp. as SDH has numerous stellar reviews on other platforms.   As a long-distance landlord it is essential to have trustworthy, reliable service providers like SDH Plumbing.

I used Scott for a bathroom remodel. He gave me very good advice when it came to the planning and design phase, helping me make good choices for my needs. Once work commenced he addressed issues right away and communicated them to me clearly, while providing options for various solutions to keep the project moving.

If you want an experienced crew who use best practices for long lasting quality work then give Scott a call. For quality craftsmanship and years of industry knowledge be prepared to pay a little extra, prices are fair, and Scott stands by his work, so it's well worth it.

We recently moved into a condo in Tewksbury already equipped with a washer and an electric dryer. We brought with us our own high efficiency washer and gas dryer and wanted them installed. After scouring various websites and reading countless reviews and consulting colleagues, we contacted Damaso Plumbing and Heating to come out to view the job and provide a separate quote for each appliance.

Brian was very polite from the initial contact through completion and invoicing of the job. He came out to view the job and assess what was required since we had an existing gas line in the house just not one that ran to the room where the dryer would be installed.  He actually removed his shoes before entering our home. I appreciated his demonstration of respect for our property.

Within a week from viewing the job we received a detailed quote and ultimately decided to have Damaso Plumbing and Heating.  We opted to have them come out on two separate occasions to perform the work -install the washing machine and dryer to include a new gas line to the dryer.

Brian is very busy and worked with us accommodating our schedules.  He made all the necessary arrangements for the permit and town inspection.

You may pay a little bit more with Damaso Plumbing and Heating but you get what you pay for with Brian, the consummate professional.  Brian is honest, polite, prompt, showing up when he says he will, works efficiently, comes prepared so you're not paying his time to go back and forth for supplies, meticulous cleaning up after himself and willing to work and think outside the box to find innovative solutions.

We hired Mario to install a new heating system at our home in Dec. 2015.  He was very thorough with his work and very professional.  The job was finished in a timely manner without any issues.  We are extremely happy with our new hot water heater and boiler!  We highly recommend Panza Plumbing & Heating!!

I've lived in my condo going on my third winter.  I have yet to have all those mechanical gizmos down in the basement looked at, checked out or whatever you're supposed to do to them.

I have had nightmares about getting a bad contractor - let's face it - there are more than a few bad contractors out there.  Ok so please don't crucify me here but I spent the money on a subscription to Angie's List and checked out plumbers/HVAC specialists.  Came across these guys who had good reviews that were recent.

I called them about setting up an appointment for service and got a call back from a nice guy.  We set up a time a few days later first thing in the morning.  

Bill from Hinchey came out and looked at everything I needed done or wanted quotes on.  He was extremely knowledgeable and personable and explained things well.  He looked at all those gizmos and ran some tests.  He gave me the lodown on my furnace - he needed some parts but didn't have them on his truck so he would have to come back on Monday.  Since my water heater was out of warranty by a few years and didn't look all that healthy I decided to also have him come back to replace the water heater the same day.  He actually suggested doing it the same day so he could bring an apprentice with him and have help carrying the water heater down into the basement without me paying for an extra guy to help him.

All in all they replaced the water heater with a larger model, they replaced several parts on my furnace after taking it apart and cleaning it and they were both here pretty much all day.  The job was done neatly and they cleaned up after themselves.

The price was competitive...for good work and warranteed.  I'm having them do more work so they'll be back.

You need to know this company charges $185 / just to travel to your home so it cost me over $200 just for travel. I was not informed of this exorbitant rate and when I addressed this after getting the bill I was shut down. As a first time customer you would think they'd cut the rate a bit but they chose not to. Poor customer service

I called them and they were able to come the next day. Pedro and his assistant installed a new garbage disposal I just bought. They also installed a new dryer duct that came with my dryer. They were done in about an hour. Friendly and professional. I would hire them again.

Very responsive, professional, knows his stuff - old school, non-salesy type. Has office assistant - so you can get someone on the phone (many tradespeople don't.) Fixed a leaking toilet that another well known local plumber charged me $210 (the minimum hourly) to say he couldn't recreate the leak, so didn't do anything. Replace the freaking wax ring!! (I only figured that out months later, after way more damage to the hardwood floor.)

Anyway, he jumped right in, fixed it with no issue, done. Nice guy too.

I rarely write Yelp reviews, but I'm so happy with Barrell that I'm making an exception!  The furnace in our condo late broke late on a cold and frosty night.  I left a message on there emergency line that night, but called back early the next morning.  (That was the only negative - they didn't call me back that night, but I didn't really make it sound like it was important enough to warrant emergency service, so no big deal.)  They gave me an 11-1 service window, but around 12:45 I got an apologetic call that the repairman was running an hour late.  James, the repairman, came at 1:45 and after listening to what I thought the problem was, he got right to work.  He patiently answered all my questions and explained how to fix the problem in the future, without treating me like a dumb girl.  I will absolutely use Barrell again in the future!  The minimum charge is for 1 hour of service, and it cost $140 for my 1 hour.  I don't know if that's a good price, but it seems fair to me!  Cash on delivery only, by credit card or check.

After posting my previous review about how dissatisfied I was with MacCo, the company CEO (Stephen) personally reached out to me about a month after my initial review was posted.
After speaking with him for about 20 minutes on the phone and explaining exactly what had happened, he agreed with most of what I had to say and assured me that this is not how they run their business.

It has now been 2 months since my conversation with him and during the entire time, he assigned one of his supervisors to my case and was personally involved (through email) in making sure everything was running smooth. As of last week, the issue with the A/C unit at my parents place was finally resolved and corrected. On top of that, the water heater system was also serviced as a complimentary service for the inconvenience.

I decided to update my review not because I had to but rather because I got the feeling that Stephen genuinely cared and wanted to do what was right. Unfortunately, when companies grow and become very successful, they tend to forget how they got there and they don't always reach out to the dissatisfied customers but thankfully Stephen did.

Lastly, I'd like to let everyone who is reading this and other reviews to know that just because you found one bad apple, it doesn't mean you should give up on the whole tree.  
I am satisfied with their work and will continue to use their services in the future knowing that they have a responsible person guiding their team.

Had the pleasure of having Ron come out and replace the shut offs on my washing machine. He was on time, courteous, used Covid precautions and was very professional . He was able to come by the very day I called them and was very reasonable with his pricing.
 I would definitely recommend them and look forward to working with them again in the future.

STAY CLEAR FROM THIS COMPANY! Wish I could give a negative star. Very very dishonest! Came and tried to prolong work hour by unnecessary job. The main guy is a big talker, and wastes your time by his life story and investment strategies, and you have to pay for the time he talks! A 30 minutes work eventually took them more than 3 hours to finish. They lied about a machine's price and charged very high price for bringing it to the house. Will never ever use them again. Take my advice, stay away from them!