Drain & Heating Solutions

Eddie is a really nice guy. Competent, fair, ethical. As a first time homeowner, it's been eye opening to discover how difficult it is to find those qualities.  Our project took a little longer due to a tricky faucet, but Eddie was dedicated and saw it through to completion.  We really appreciated his commitment.

I've recommended him to friends, and they also loved Eddie.  He's easy to talk to, easy to work with, and I'm so relieved to have found him.

Replaced Water Heater that had ruptured.  Eddie does not cut corners (replaced a valve that apparently was bad), did a nice job at a fair price.  Prompt, called the night before to confirm appointment, courteous.  I will use again .

Needed a plumber to accompany me on a home inspection ASAP - next day -  and found Drain and Heating Solutions on yelp. Called after 8PM and spoke to Eddie. He didn't have availability on such short notice but he didn't give me a run-around. Eddie gave me a referral to a closer plumber that was able to see me the next day. Much appreciated!

Eddie is amazing. He is honest, responsive to phone and texts, and did our kitchen drain clearance at a fraction of the price others quoted. I am so glad we went with them because they got the job done 100%. Thank you!

I recommend Eddie the plumber very highly.  He came to our house to clean two drains.  He realized that one drain was not done right (the kitchen compactor drain piipe was too high for the disposal) so he was abe to squeeze us in several days later on a national holiday to basically redo the whole  kitchen sink plumbing for a reasonable price.
 The basement plumbing had issues - he brought the plumbing up to code and gave us options on how best to deal with the leaking sink.  He didn't try to sell us the most expensive option - he gave us options, the pros/cons of each option and let us choose.  
   He is trustworthy, we were thinking of replacing a bathroom sink in an outdated bathroom and he gave the advice that if we just replaced a sink in an outdated bathroom that it would not help the bathroom that much which saved us from having to replace the kitchen sink.

This review is a little late in being written but wanted to make sure I gave Eddie my highest recommendation for his quick communication and service. I had family visiting the next day and found that the guest bathroom toilet was not flushing well so was looking for someone to come out quick to the Cambridge area. Eddie came out early the next morning and cleared whatever was clogging up the toilet. He was quick and clean and efficient. He's also a nice guy. Highly recommend.

Eddie was great! Got the job done promptly and was clean and communicative throughout.

Eddie is great!  He quickly diagnosed the problem, explained the options clearly, and patiently helped me weigh the pros and cons of each.  I really appreciated the extra time he spent helping me understand what was going on. He's very friendly, competent, and fair.  I highly recommend him.

Eddie is a great plumber.  He's professional, helpful, knowledgeable, and often goes way beyond what is required of him to service his clients.  He backs up his work (very good quality work too) and is truly 24/7.  

I highly recommend him and I plan on recommending him to friends and family.

We are really lucky to have Eddie for our home plumbing, draining, and other similar needs.

Not only was Eddie responsive, reliable and very reasonable in cost, he was a pleasure to work with and persistent in getting the job done.  Although our plumbing is very difficult to work with, Eddie was determined to get the job done and succeeded to overcome our home's obstacles.  He quoted us before beginning the job and although he did not complain, we knew it took much longer than it should have - and he never changed his price.  I highly recommend Eddie - great guy and excellent at what he does.

I'm old enough to remember when there were lots of tradespeople like Eddie.

I called him to replace a 40 gal. water heater that died and he was extremely pleasant over the phone, very thorough in the questions he asked, and accommodating with the appointment. He arrived with mask on at the appointed time. He and Joshua, his assistant, completed the work in a  reasonable amount of time, cleaned up to the point that it was hard to imagine anyone had been working there, and he pointed out something that I was not aware of but it was good to now.  Eddie, doesn't just complete a job, he takes great pride in his work and when he leaves you know that you had the pleasure of working with a true professional and a really nice person whom you can rely on.

I look forward to contacting him in the future and have already shared his contact information with a group of friends.

Eddie is the way these types of relationships should be.

Steve A.

I heired them for disconnecting a old gas dryer and re connecting a new gas dryer. I was quoted a price of $185 which was  about $90 cheaper then other places. Most places I called quoted me $250-$300. I was able to get an appoinment within 1 week of calling them. He did come late due to a mistake with my address, however he did give me a discount and apologized multiple times. He emphisized that quality service and making their customers happy is their goal. I felt that this was very accurate, they work hard to make things right. I was very happy with the service I recived and would recommend them to anyone looking for a plumber.

Unending superlatives! And, apparently, an extremely rare find in the trades around these parts. Honest, responsive, quick, professional, courteous... and what is most important in a tradesman, Expertise.

I read the Yelp reviews prior to contacting Eddie, the five star reviews are accurate. He responded to my quote request within Yelps estimate; as I was able to give a list of repairs from another Plumbers quote.

Eddie itemized his charges for each task and the associated materials.  Provided this client with common sense, plain english, explanations and choices when and where appropriate, and was able to accurately estimate how much time each task would require.

I will be calling Drain & Heating Solutions for Any plumbing issue I have in the future.  I fully intend to contract them for plumbing work when I re-model my kitchens and baths, as Eddie is the consummate Professional.

This guy is great. He was very helpful, came out immediately on a saturday. His price was very reasonable and he was very personable. This is my first yelp review. I created an account just to say how good this guy was. He helped us unclog a pipe that had build up due to our disposal. He also gave us advice how to prevent it in the future.

Eddie is a real professional and reliable person . He returned my call and he showed up same day . We had a clogged kitchen sink and he resolved the problem with extra effort. I had very good experience with him and highly recommend him.
Thank you Eddie.

I highly recommend Eddie for plumbing services. He came to my home for an estimate on the same day I called (Saturday), and his estimate turned out to be the lowest among several other estimates. Eddie also went around the house to inspect other plumbing situations and gave me a thorough recommendation for the future. He was very professional, honest, and also funny. He came a few days later to fix the shower knobs. Despite some difficult and unforeseen issues he encountered, he didn't charge me any extra even through the job took him a lot longer than he had estimated. Eddie knew the potential danger from the condition he encountered, and showed me what the problems were. He worked diligently and patiently, and completed the job well. He has a great sense of humor. But most importantly, he is a very competent, professional, trustworthy, and hard working plumber.

Our toilet was leaking and wasting water. Eddie was able to come by and fix it for a very fair price. I was thinking it would be a major repair but he explained such a large repair is not needed because the water tank was in good shape. I would highly recommend Drain & Heating solutions.

Eddie is the man. Our kitchen sink was completely clogged and our garbage disposal stopped working. He responded quickly to my quote request through Yelp, and was proactive about getting me scheduled for an appointment as soon as possible. It took him about an hour to fix the problem completely, and the cost was low compared to other quotes I received from other plumbing companies. Highly recommended.

I called for an appointment because my sink was backing up and water was coming out of an open pipe. Eddie showed up right on time, gave us his estimate (which was less than half of what Home Advisor was going to charge) and got to work. He was very nice and professional and gave us some advice to prevent the issue from recurring. He cleaned up after himself and left no trace. This will definitely be my go to plumbing company moving forward!

This is a wonderful service! Eddy is incredibly knowledgeable, very considerate and simply nice.

I called him for a clogged sink. I was able to get an appointment within the first 3 hours. He was running late for for our appointment, and he notified me of this in advance (Honestly in my past experience I didn't see this trait in contractors, and I think this behavior matters a lot!)

He spent 1.5 hours at my house. He tried clearing the clog, he went pretty extensively at his investigation, explaining how he was thinking about it. In the end, the conclusion was that I needed to cut a pipe, which is of course extra cost. I agreed to it. Before cutting the pipe, he continued looking, and then remembered about another tool that he unfortunately didn't have; however, using this tool is a better choice in my situation. He referred me to a different plumber, and didn't charge me anything. On top of that I know a lot more about plumbing now.

Also, Eddy took time to really clean up after the messes the investigation caused.

Overall, even though my sink problem is not fixed, I really appreciate the service I was provided.

Eddy, thank you so much for your time today, for your knowledge, for the reference and for fun conversations!

I had tried for three days to dislodge a little bottle of hair product that was accidently flushed down the toilet by our toddler granddaughter. Finally giving up, I called Ed. He called me back immediately (while I was leaving him a voicemail, in fact) and came the same afternoon. He assessed the problem, told me exactly what he would do and what it would cost, including what he would recommend if he couldn't fix it.  He was friendly, fast, and fair-priced, and even tightened down the toilet seat when he was done. He fixed the problem, charged me exactly what he said, and I can't recommend him enough.

I had a kitchen sink clog problem.  I can troubleshoot and locate the problematic location; however, I cannot resolve it because I did not have powerful enough tools.  

I went on Yelp to search for plumbers.  Found Drain and Heating Solutions with great customer reviews.  I requested a quote from the Drain and Heating Solution via Yelp.  Within minutes, they sent me a written quote and also called me.

The next day, they came and resolved the problem in 40 minutes.  The charge was exactly what they quoted me the day before.

Their charge was extremely reasonable and much less than the other places quoted me.

Eddie has done 5 plumbing/drain jobs for me now. I keep going back to him because he's such a master of his craft, he's very responsive, clear, and delightful, and his prices are highly affordable.

Recently, I did something stupid, and I needed Eddie to return to my house to clear my kitchen drain once again. FYI, I had had Eddie come only 5 months earlier to clear the same drain, but I really goofed up this time by putting egg shells down it.

I hadn't realized that egg shells are strictly forbidden because they act like fine sand and refuse to budge and move down the drain, no matter what Drano-like product you try to flush it away.

So, Eddie came, educated me, quickly cleared the drain, and charged me absolutely nothing. He explained that his work was guaranteed for 6 months, even if I, the Customer, am completely at fault.

Now, I ask you, what Plumber or Drain Company is going to do that!

My disposal was clogged and I thought it would be a simple fix. I got a few quotes and Eddie from Drain & Heating Solutions got back to me right away. He was able to come check it out the next day (another plumber was a no-show). Unfortunately, the whole disposal had to be replaced despite his determination and valiant efforts. But Eddie was able to return in a few days to install the new one. Back in business!

Great work at a competitive price! Fixed my leaky drain in under an hour.

I've had an intermittent leaky toilet for a couple years now. It would randomly have a small pool of water around the base for a few weeks, & we'd mop it up ... sometimes it would go away on it's own. But it always came back - maybe a month later, maybe a week or two later....Last Sept it stayed longer than most, so I yelped plumbers in my area (Andover) I got several quick emails. Several hinted at a very 'expensive' fix but they'd need to see it first, others threw out estimates in the $250 to $500 range - but could be more. Eddie estimated roughly $150 and said he could do it that day. I went with Eddie.
He came out, spent a couple hours on it - he suspected a couple minor issues - and replaced a couple parts adjusted a couple things and the problem has NEVER returned. Explained everything in layman's terms too. Cleaned up and left the bathroom spotless - it's been several months and it's never pooled again. FIXED! HIGHLY recommend. He is a true professional who understands that everybody wins when he does a good job at a fair price.
I've used 2 other plumbers in the past who were HORRENDOUS. One (Milltown) charged about $800 to stop a shower drip (that came back within a year) and tighten the hot water knob - the other (Shawn) abruptly cancelled the appointment - before ever coming out to give me an estimate - when I told him I would not let him rip out the existing water heater - STILL under warranty - so he could replace it with a MUCH more expensive unit. He claimed he 'diagnosed' the problem when I gave him the make and model number....he said mine was a piece of sh*t and if he couldn't replace it (it would cost thousands) he wasn't coming out...never even looked at it! (I called Rannai a week later who had me flip a switch on a switch bank inside the unit, drop the water temp down 5-degrees and the intermittent problem went away). Shawn had something like 31 5-star reviews - many out of state (??? - must have friends and relatives there). I have no doubt most, if not all, are bogus...

Don't get ripped off - called Eddie. Good job at a fair price. He's not looking to screw people - which is more than I can say for some others.

Called Eddie this morning to fix a drain valve in one of my toilets. He answered and gave me an appointment a few hours later. Eddie fixed the valve in no time and was extremely great to deal with. I have found myself a go to plumber. Thanks Eddie!

Amazing! It's hard to find an honest plumber or person today. He came in between jobs to fix my garbage disposal. He is a true plumber...he knew what he was doing and came and got the job done. He is quick and efficient. I would recommend him to anyone. He is a Godsend.

Absolutely loved how friendly and respectful Eddie was. He was certainly very experienced and knew what he was doing. He fixed the long existing issue with my drain in less than an hour and left the place clean as before. I am certainly going to hire his services with the other upgrade projects for my bathrooms. Would highly recommend him.

Fast service. Super nice man. Great plumber.

Definitely use in a pinch.

Would call for anything.

4 weeks to reply to tell me they can't help with my request.

Eddie did a good job to clean our drain. He even went to a hardware store to buy some parts without extra charges. I recommend him highly.

Eddie is legitimately one of the nicest and honest guys you'll ever meet. He stands 110% behind his work, and he'll let you know if you need to invest in repairs or not.

I hired Eddie to install an external spigot for the yard and then hired him again to fix a toilet where he recommended to install a new toilet. I ordered a new toilet from Home Depot but it was defective. Eddie replaced it with a properly working one. The new one had a leak so he came back again and fixed that. Now my toilet is working flawlessly.

If you want a good honest plumber then Eddie is your guy.

Eddie did a great job fixing a huge bathtub leak. The problem appears in the morning and he came in the afternoon to fix it very quickly. He charges reasonable rates and is very upfront about what he is going to do to fix the problem. Highly recommend!