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Wilson's Mechanical

Wilson's Mechanical

Plumbing Service
Saugus, MA 01906

SERVICES


Reviews


Karin B.
Karin B.
10/24/2022
Very responsive, reasonable fee, job perfect, friendly,  willing to answer questions, and left the work area clean.

Nancy S.
Nancy S.
6/28/2022
The team are very efficient, solved the problem within two hours. Charged reasonably. and good at keeping the house clean even in a rainy day.

William R.
William R.
11/01/2022 12:00:00 SA
Had a furnace decide to stop working on me, reached out to Wilson's and got an appointment set up for the next day.

The furnace was troubleshooted and fixed at the scheduled appointment time and everything was explained along the way. I even got good tips on how to maintain my tankless water heater.

Would definitely recommend Wilson's Mechanical if you need any work or service done.

Peter M.
Peter M.
1/13/2023
I had a water heater fail. I called a bunch of plumbers, and had a bunch of quotes which were not at all reasonable (the worst was more than 2x Wilson's -- clearly trying to take advantage of people in an emergency).

I got a recommendation from one of my neighbors for Wilson's. I'm glad I did:

- Very fair quote

- Competent and did got work.

- Friendly and flexible.

- Gave a lot of good advice too. Generous with his time.

A water heater replacement is pretty simple. However, we talked through a few other options, such as a combi or a inline water heater, as well as other issues around the house. I do a lot of simpler home maintenance myself, and the high level of competence came across clearly.

It took a while, but I'm glad I found an honest, reliable business to help me with my plumbing and HVAC.

Dipika D.
Dipika D.
11/29/2022
Our boilers pilot was turned off and I requested for a quote on Yelp and Wilson's mechanical gave me response quickly and gave me the the exact amount that would be charged. Also the work was done quickly and he was very informative too. I would definitely recommend him. Thank you for the help.

Rachel H.
Rachel H.
03/11/2022 12:00:00 SA
The valve was broken on my dishwasher & prevented a new install.  Wilson responded to my inquiry in a timely manner, was able to schedule a free consult & quickly return to finish the job.  Fair pricing & honest work, will keep his info & use him again!

Jess W.
Jess W.
1/23/2022
Really nice guy, fixed my problem in about 5 mins, then showed me how to fix it myself in future. Would recommend.

Kevin M.
Kevin M.
6/29/2022
Wilson's Mechanical installed central air for me. I could not have asked for a smoother process at such a reasonable rate. Wilson not only installed the system, but also took a look at my whole setup, and recommended some things that would extend the life of my furnace. He is a true professional and if you are looking for an A+ job, look no further!

I am enjoying my new AC. Thanks Wilson!

Karen H.
Karen H.
12/27/2022
Wilson came by our house during the holidays as our second floor was not heating properly.  He quickly diagnosed our issue and gave us other helpful, practical suggestions.  Thank you!

Simone A.
Simone A.
10/11/2022 12:00:00 SA
This young man and his assistant were remarkable. Job well done for a great price.
I will be using him for all future plumbing needs.
He replaced 2 leaky values and a cross pipe on  heating system.
Job well done.
His company was the second I interviewed, and got a quote from.
They  diagnosed the problem identically, but I just had an great vibe with this ambitious young man. I went with my gut.
I am very happy!

Lynne L.
Lynne L.
7/29/2023
Very nice man. Came when it was raining out and actually thundering out. The outcome was he got my part from the company and replaced it. Hopefully it works correctly. Thank you..

Sara S.
Sara S.
08/03/2022 12:00:00 SA
Highly recommend! We contacted Wilson's Mechanical for a quote to finish installation on our central air. We received quotes from several other companies and Wilson's was by far the most reasonable! He was also able to start immediately and finish our job quickly (even in the busy summer season!), and help us find a reputable plumber for a pipe issue.  Wilson was prompt, personable, and gave us helpful tips for maintaining our AC units over time and saving on electric costs. We met with several other HVAC companies and did not have the same experience. A bigger company wanted to charge us more than double and tried to upsell us on other services. Wilson seems to genuinely care about  the quality of his work and his customers' satisfaction, not just making profit. We cannot recommend Wilson's Mechanical highly enough.

Will L.
Will L.
10/28/2022
Hot water heater failed at noon, found Wilson on Yelp and he quickly replied with a quote and arrived the same evening with a replacement. He is a great guy, very knowledgeable and took the time to show me several issues with past work done on my boiler. His prices are very reasonable as well. I will certainly use him in the future.

John W.
John W.
06/01/2022 12:00:00 SA
I had a great experience with Wilson. He was diligent and hardworking and took the time to really investigate the issue at hand. He explained his thought process and his reasoning as to why I needed whatever he was explaining. I felt like he was honest and had a lot of integrity. I would absolutely recommend him to anyone and would hire again!

Lucy Y.
Lucy Y.
05/02/2022 12:00:00 SA
They came immediately the next day and got the job done very quickly and efficiently. Wilson's saved us from a disastrous water heater leak. Definitely recommend them for future jobs!

Chris B.
Chris B.
8/18/2022
My upstairs furnace stopped working. I called another company first that replaced the iginitor, charge me for the ignitor and then told me I needed a new furnace without any testing. They wanted a ridiculous amount of money so I called Wilson instead. He immediately came out and throughly tested the system. I could tell he was very honest businessman and knowledgeable technician. He took his time to troubleshoot the issue. After a thorough diagnosis he ultimately determined there was a crack in system and that it needed to be replaced. He offered me a very fair price so much so I decide to have him proactively replace a second furnace and also a mini split that had died years ago but had not been replace because of the absurd quotes I had been given by other companies. He did an excellent job, was very efficient and kept me informed at each step. I highly recommend calling Wilson if you are looking for somone that is honest, knowledgeable, efficient and not just going to try to squeeze as much out you as possible!!

Thrisha K.
Thrisha K.
11/19/2022
Great response time from Wilson. My heater stopped working suddenly . Wilson was available the same day, and they went, looked and fixed issue and brought back the heater up. Thanks so much to them! Highly recommend this company.

Anastasia S.
Anastasia S.
7/25/2022
Being 6 months pregnant during the hottest week of the summer is not ideal. Our AC was working but not well enough to make it comfortable. We reached out to Wilson and he was very fast and responsive. He came exactly when he said he was going to. Diagnosed the issue and helped get the AC running much better than it was before. It felt amazing to go to bed with blankets on because we were cold!

Highly recommend his services and was a fair price!

Valerie S.
Valerie S.
2/22/2022
Responsive but unable to fix my steam boiler.  They are not licensed plumbers. They got it started but didn't fix the real problem.  Boiler stopped working afterwards.  Had a master plumber cone ovwr and he diagnosed and fixed the problem.

Ant J.
Ant J.
7/29/2023
Wilson installed a new heat pump in my home. The price was on target. The quality was excellent. The installation was quick and neat. They cleaned up after they were done. It looks like a professional job and the AC works terrific. Would highly recommend using Wilson mechanical for your HVAC needs. 5 ¹/² out of 5 stars. Get a quote today.

Carly H.
Carly H.
03/01/2022 12:00:00 SA
Quick, responsive, reasonable, and knowledgeable. Fixed Nest thermostat efficiently. Answered quickly and explained options. Taught us useful information about maintenance.

Yev B.
Yev B.
03/11/2022 12:00:00 SA
I had a fairly simple request (disconnecting a dryer and capping off the gas pipeline). Wilson responded incredibly fast, came over the next day, did the job both expediently and thoroughly, and charged a better rate than any of the estimates I received. The whole time he was super courteous and accommodating.

Chris W.
Chris W.
07/07/2022 12:00:00 SA
Wilson and Jorge were great! Had a HVAC issue that they were able to troubleshoot and resolve within 24 hours of first contacting them. Wilson was extremely communicative and easy to work with. Highly recommended!

Chris R.
Chris R.
1/18/2022
I needed help with installing a Nest thermostat and a new transformer for the boiler to power two Nest Power Connectors.
Wilson was very responsive, flexible, available and courteous.
Would definitely recommend to family and friends, and would call again.
Thanks so much!

Celeste N.
Celeste N.
2/14/2023
Still a shitty company.

Why not be transparent and list your service areas. And just because it was 2 hours travel time to my address, why blow me off?

Yanxu L.
Yanxu L.
05/04/2022 12:00:00 SA
I had water leaks in my condo and he came by to quickly identify the cause of the issue. The next day he replaced my water heater as well as some malfunctioning parts of the toilets. The process with Wilson was smooth and pleasant. I highly recommend his services. Thank you!

Patrick P.
Patrick P.
1/31/2023
Twice I've been in need and twice I've received excellent and quick service. I love the electronic invoice for my records. He is my go to for HVAC needs. I tried Angi/ HomeAdvisor 3-4 times and no one could help!!! Answers questions on the job. Comes prepared so he doesn't have to come back 2-3 times. My girlfriend and tenants are happy to have heat again!!

Mary D.
Mary D.
6/20/2022
Wilson has been our greatest find since moving to the North Shore.  Our water heater was overdue for a replacement and started leaking.  Wilson gave us a preliminary quote just based on the description of the leak.  After sending him photos, he sent us a final quote far LESS than the original quote.  AND he said he could be at our house at 9am the next day.  Wilson is fair and efficient.  He came to the house and installed the water heater quickly.  We have had absolutely no problems.  We will definitely be using Wilson in the future.

Joanna D.
Joanna D.
03/06/2022 12:00:00 SA
Wilson was great and incredibly responsive when my furnace broke down on a chilly night. He took his time to figure out what was going on and clearly explained it to me so that I understood what my options were. If and when my furnace does need to be fully replaced I will be reaching back out to Wilson's!

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