Best Plumbing Services in Indiana

Steve Morin plumbing put in a water heater for us back in May.  Great service and no mess.  Today I woke up with water in the basement next to the water heater.  I instantly called and they got someone out to us so quickly and helped us figure out the issue (it was NOT the water heater).

Thankfully the informative staff member really helped make my morning suck a little bit less and helped direct us of who we needed to call next seeing that it was a city sewage issue.

Best customer service, so thankful!

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

I had an plumbing emergency at my rental house and Ritchie P not only spoke with my property manager but did an outstanding job fixing the problem. Do not go with a cheap option like my rental did in the first place. Hire hope and they will do the job like it's supposed to be done. Absolutely so thankful for this man!!

We had a emergency situation at the house, backed up drain in the basement with flooding. Seriously 24-7 was the first people we contacted. They were very quick to get to the house, around 90 minutes. Great response time. The technician was very friendly and explained everything that we needed to know.

The situation was taken care of, basement drained nicely and couldn't be more happy with the service we received.

Arrived right on time, gave a reasonable quote for the work that needed to be completed, completed it in less than an two hours and everything has been working great ever since!! Our sink had been leaking and it turned out the plumbing work had not been done correctly so Adam and Brandon got it fixed for us! Highly recommend!

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service.
Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part.
My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Amazing! Prompt service (arrived that day)! Very fair and didn't charge us for the visit after nothing ended up being wrong or in need of repair! Will be using them in the future and recommend him to our family and friends!

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

Super pleased with Howald, Ricky was my service person and I was very pleased with his professionalism, timeliness, and expertise. The came the next morning of my initial call to replace an outdoor hose valve on my older home. And Ricky also provided me with a convenient indoor shut off valve with easy access. I appreciate you all and will be calling you for my next plumbing or HVAC needs.

Today, Saturday, we heard bad sounds coming from our basement! When we went down, we found water pouring out of our main discharge pipe that eventually leads out of the house. We called this company because they sent out a guy on Christmas Eve several years ago when one of our pipes froze and burst in our crawlspace. This time, Ryan was our technician. He figured out the problem and solved it very quickly! He was very courteous, well spoken and knowledgeable. We highly recommend this company for any occasion!

My wife noticed our sump pumps weren't working. Based on reviews, we called Maxwell and Sons. Mike came over darned near immediately. Replaced two pumps quickly and very reasonably. Great experience. We'll use him again.

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

My service experience was quite bad, and a long series of errors were made.  Originally i posted a very detailed and negative review.  Since then I have been contacted by Jason Godby, and was treated very well.  I was assured that my experience was the exception, not the norm, and I believed him.  I have decided to replace my previous extremely negative review, not because I was asked to, but because after my conversation with Jason I felt that they no longer deserved it.  I will use them again and hope that my previous experience was a fluke.

My Lennox AC failed last evening.  We telephoned our service as we were premium members.  The other service was called at 6pm, and the return phone call was made 16 hours later.

In the interim, I telephoned Action Air.  Tim arrived at my house 4.5 hours after I requested service and had my AC repaired and working less than 6 hours after my original telephone call.

Tim is a great service technician who explains everything he is doing in great detail.  I found him to be very thorough in this work, and efficient.

I highly recommend Action Air.  My partner and I will be joining their Service Club Membership where they have 24/7 service and their goal is to return telephone calls within 30 minutes, any time day or night.

Thank you Action Air for employing Service Technicians like Tim.
James

I called at nearly 7:00 pm Friday night of Labor Day weekend
My call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions.  He said he could be there in 45 minutes
He arrived in 30 minutes
He diagnosed the problem and fixed it
He was professional, capable and friendly
I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC
I am a fan of this company and Bryant
This will be my company for such needs in the future.

This company has a strong and effective appointment and communication system . today one of their technicians (Russell) did us a huge favor by finding a break in our main drain. He was here for a completely different reason  and it would have gone undetected for far too long without his discovery. Thank you Russell!

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