Best Plumbing Services in Indiana

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company.

I contacted Hope Plumbing based on their high praise and reviews on the Nextdoor app. The positive experience I had with this company mirrored what I had previously read.

Their customer service and communication was top notch. They were friendly and helpful in scheduling the appointment and updated me through the day to narrow the timeframe of when the technician would arrive.

In addition, 30 minutes before the appointment, I received a follow-up text including the name and photo of the technician who I could expect. What a fantastic way to help people feel safe and confident in who they hired.

The technician Freddy Luna was extremely knowledgeable, informational and pleasant. He was kind and patient in answering questions and explaining the steps/process he was taking. I was grateful for the information and tips he shared.

I highly recommend Hope Plumbing.

Around 10:30pm on the Thursday night before memorial day weekend my plumbing backed up.  After searching on Yelp, I picked Seriously 24/7 because of the star rating, the reviews and they were a local business and I wanted to support local businesses. I actually live less than 20 minutes away. I called thinking I would leave a message and I would get a return call the next morning.  It was surprising to have someone answer the phone so late, but then their name is 24/7.  They offered to send someone out that night, but the normal $89 service charge would be $139, so I elected to wait since I was given an 8:00-10:00am appt.  Since this is during COVID-19, I was asked if I wanted the technician to wear a mask, which I said, yes.  At 7:39am I received a call and a text message with a picture of the technician, Dan, who was coming. AWESOME!!

By 8:27am, when my technician still had not arrived, I called and had to leave a message, but my technician arrived a few minutes later.  Actually, two technicians arrived, hmmm.   It was mainly the second tech, Antonio, who did the work, don't know why two were sent, that is until I got the bill, it was $270, to clear out a drain.  I was stuck, needed this done now, did not know if I could get someone else out that day, as well as I had a cleaning person to coming and sterilize after the work was finished.  Seeing my panic over the cost the technicians offered to use the camera to look through my drain pipe, which I agreed.  They had to go back to the shop to retrieve the camera and was back within 15 minutes.  

Bottom line is, Seriously 24/7 lived up to the reviews, worked efficiently and cleanly, and their technicians were polite and courteous, I should have realized the price would be high, but honestly $270. Maybe they could charge less if they would send out one tech for a one tech job.  Since they did use a camera to look through my drain, I feel the charged price covered the drain cleaning and the use of the camera.  Additionally, their payment system asked if I wanted to tip!  Have never seen that before

Would I recommend Seriously 24/7 Plumbing and would I use them again, my answer is the same for both, only as a last resort.  

Update:  it has been a week since I spoke with Jason at Seriously 24/7, and sorry it has taken me this long to post an update.  Jason was affable and extremely concerned about my issue, he even thanked me for my review.  To have an owner so concerned and attentive to his customers as well as his staff, it's understandable why the customer service at Seriously 24/7 is so good.  Concerning the cost of my drain clearing, well it's understandable and Jason explained it was not the cost of sending two technicians (one was in training).  Guess you can attribute my displeasure in the cost in my wanting to save money )I'm retired, can't blame me on being thrifty).  

Again, asking the question if I would use Seriously 24/7 again, my answer is, yes.

I was in desperate need to have a waterline installed for my refrigerator, I called three other companies and Grateful Plumber was able to get to me that day. They showed up in a very well advertised van, in uniform, introduced themselves, assessed the project gave me a very reasonable quote and got to work. They had the job done in a very timely manner, my cats were very curious and they were so sweet to my cats. They cleaned up the mess and were finished in 30 minutes. Everything is electronic so I got a text to let me know exactly when they would be here, I could track them on my map, and I could pay with my credit card and they offered to send my invoice to my email or print it out. Awesome service!

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

Quick and nice but Super expensive. Charged $275 for a simple toilet re-seating.

I cannot rave about them enough!  We scheduled the installation of our gas water heater for 1-3.  The gentleman were here at 12:15 and were very professional.  They reviewed the cost that we were quoted and honored the quote even though it was off.  They quickly installed the new heater and hauled off the old one with the cardboard box from the new one.  They shared maintenance information  to keep the new one in shape.  Brandon and Todd did an amazing job!

Excellent service for both HVAC and plumbing issues we've had in our old, rehabbed house. The techs (HVAC and plumbers) and ladies who answer the phones are always friendly. The techs always arrive when they say they will, too, unlike so many other companies we tried. Most importantly, they listen and the on-call techs have helped us in late night jams. Having a CFA with them is definite worth it, as well.

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take.  The next day came and I received a call from Deacon telling me that they are on the way. Soon after,  Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

Our AC went out on a Thursday and I called the company that put our system in our new home.  I will review them separately.  Needless to say, they did not want to help me unless I bought a service contact.  So I went to Yelp to locate another HVAC company with a good track record and my fellow Yelpers did not disappoint!

I called the Action service line on Saturday morning and got someone at their call center.  They were professional and took my information and said the on call technician wold call me back.  CJ from Action called me back within 20 minutes and I reviewed what efforts I had tried and agreed I had done all I could do and that he would stop by after two calls in front of me.  At 11am CJ called back to let me know he was on his way and he showed up at the expected time.  He examined the inside unit, checked the thermostat and when he examined the outside unit, he quickly discovered the fan was not running.  He checked the electrical connections and determined I had a bad capacitor that drives the fan.  He had one in his truck and had it installed in a few minutes.  We had cool air!  
Price was reasonable for the part and weekend service.  CJ was professional and explained everything clearly.  I could not be happier with my experience with Action Air, they now have a new customer!

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

I was hesitant to work with Peterman because I generally think any company with that much advertising is ripping you off. However, we have had nothing but good experiences with this company and their professionals. They are not the cheapest option but they are fast, communicative, straight forward and really take care of the customer service. For example, both times we used them this year they handled contacting the parts company to get the parts sent under warranty. Other companies told me to call the parts company. A small thing but makes life easier when I already have problems on my hands like ice cold showers or no AC! You do pay more but the service is worth it in my opinion. I don't feel ripped off and I trust them!

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