Best Plumbing Services in Indiana

I have had Jesse, Steve's son, come to my home three times in the past year, and I have had a very positive experience every time. Last winter, our water meter froze in the front lawn because our pit was slightly open. It burst, and sprayed water, as well as stopped the water going into my house. Steve was very quick to answer the phone, and talked to me calmly while I was highly stressed after having no water in my home for three days. He did what he could to adjust the schedule so that Jesse could come help me, at a time when I'm sure many other homes were experiencing busted pipes due to the freezing temperatures. Jesse was friendly and explained what was happening clearly. He drained the pit, explained what I needed to tell the city so they could fix the meter, and left me with a quote to fix the actual pit when the weather warmed so this wouldn't happen again. Steve and Jesse helped me get through my stress and frustration, and also taught me some things I didn't know yet about home ownership.

This fall, Jesse fixed two leaky toilets, and again, explained everything he was doing before proceeding, and was very clear about pricing. He was also kind enough to talk us through some other unrelated questions we had for possible future work.

Finally, Jesse came out recently to fix the water meter pit. Same experience - friendly, quality work, clear expectations, etc. He left the area looking very nice, and gave us good instructions for getting grass seed down quickly to make it blend with our yard again.

Each time I've called, Steve has been ready and willing to work with me on information, scheduling, and pricing. Jesse has been a pleasure to have in my home. I would HIGHLY recommend Steve and Jesse to anyone needing plumbing work, and we look forward to calling them again in the future when we do some home renovations!

Steve really bailed us out.  We ended up having a DIY nightmare and he totally bailed us out.  Contacted him at 1 today and he was out before 3.  He finished the job by 5:30.  What amazing service Steve gave us.  The service was very well priced.  He is already on my speed dial!

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

$$$ Very expensive is an understatement. Make sure to get a breakdown of their expenses before agreeing to any work. I was unable to be home and they took advantage of my wife by not quoting the work. In the end, we paid $220 for a standard faucet install (mind you a faucet we had already bought) and $360 for a garbage disposal install. In all, it was $580 for 1.5 hrs of work. Kristina, the manager deems this as an acceptable price. I have gotten quotes elsewhere and feel relieved that there are other companies out their charging substantially less. Their only form of assurance that my wife would have received the quote beforehand was that the technicians are supposed to as part of their standard practice.

Called them at 730 and someone was at the house by 915. They diagnosed the problem and fixed our water heater! Very polite, knowledgeable, and FAST!

Adam is a great guy. He is knowledgable and accommodating. He is always thorough, prompt and communicative.  I use him for all my clients plumbing needs and would recommend him to anyone. My only reason not to give 5 stars is the pricing sometimes a little higher than average but hey.. I am not a plumber, he is and everybody has to eat so who am I to balk at his pricing. Besides, what is cooler than a plumber with a Dead inspired logo? I will happily pay more for good vibes matched with quality service.

Excellent company to work with! We had 3 different companies come out to check our broken air conditioner and provide us with a quote on a new unit, and Chapman surpassed the other companies in every way. They were knowledgeable, professional, and easy to work with. I'd recommend them to anyone!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

On time, nice guy, honest, reasonably priced, completed job.  Exactly what I was looking for...

Great customer service!  Josh S. was great!  He was on time and very knowledgeable! He also answered all my questions!  Would definitely recommend and will use again in the future!

Plumber was friendly, professional and prompt. But pricing is what I'd have to call gouging. $321 to replace a leaking toilet shutoff valve. Ouch. And they charge $95 just to show up, so when the plumber quoted me $321, if I had turned it down I would have been stuck paying $95 for nothing. No-win situation.

When making the appointment I explained exactly what was needed, later the plumber told me they had flat pricing. I wish they would've told me that over the phone, instead I had to pay $95 to find out. It was a 10 minute job to install a $10 part, I just have no idea how they justify that pricing.

Bryce and Brandon were excellent.  Professional and knowledgeable.  Explained what they were going to do and what they did when done.  Had to replace a section of copper pipe to the water heater that leaked.  Work was fairly priced.  Tammy in Customer Service who scheduled my appointment was also great.  This is my second time using Plumbing Paramedics and I will definitely use them again.

My wife noticed our sump pumps weren't working. Based on reviews, we called Maxwell and Sons. Mike came over darned near immediately. Replaced two pumps quickly and very reasonably. Great experience. We'll use him again.

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

Good job replacing a faucet.  4 stars because price seemed high to me for a straight forward job, but that might be standard rates.  Quick service and good communications.

So I bought a Sensi Thermostat online and then I realized my old house did not have the proper wires and I would need a pro to install it and run wires.  I looked online and called these guys. They told me they could do it but I would have to wait three weeks.  I decided to wait because they seemed like the right company.  The night before the appt, they called to confirm they would be out and all was good.  They were to come out between 2 and 5.  I left work at 1:15 to be home for the appt.  At 1:45, I got a call from their guy saying he was not coming because they can't install a thermostat that they did not sell me.  Thank you for making me wait weeks and leave work to find out you were not willing to do the work.  Bad experience!

Our technician, Jeremy, was very punctual.  When he came in he immediately put his orange booties on and went to work.  He was very professional in his inspection and confirmed what we already knew in one bathroom.   With the exception of the one bathroom we passed the inspection.  Jeremy gave us helpful advice in the settings on our water heater.  Once done with the inspection I asked him if he could repair the problem in the guest bathroom and he said he could, and he did.  Even with the help of one of our five cats.   We have dealt with this company several times now and am very pleased with their services.

Let me start by saying the technicians have been very professional.  That being said, at first Peterman came to fix a leak and quoted me a price for a maintenance plan,  I informed the tech I had 2 HVAC units.  He said no problem it was still residential.   Upon arriving for AC maintenance they tech stated I didn't have the right plan for more than one unit.  So, I upgraded.  When the tech came for Heating maintenance, she cleaned both units and quoted me a price for duct cleaning.  I thought it was hefty but I agreed and paid a non refundable deposit.  Upon arriving today for duct cleaning, they asked why I was only doing 1 unit, I said I was quoted a price for the house and it wasn't per unit.  Never did the tech say per unit, just getting the ducts cleaned.  My house is only  2400 sq feet, it's not big, just has an addition.  They wouldn't honor the quote I was given, still wanted me to sign stating they did some work (which they didn't) and I would pay.  I wouldn't sign and they left.  Seems the techs are not very informed of the policies and it's been an ongoing issue.

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