Best Plumbing Services in Indiana

What a revelation!  When our water heater died over the weekend, I called Steve Morin Plumbing expecting to leave a message and hope for a response on Monday.  Much to my surprise, Mr. Morin answered and agreed to replace the water heater the next day by rearranging his calendar.  Later that Sunday evening, I exchanged photos of the existing installation and we discussed the process for the next day.  Steve's son Jesse arrived on time and completed the work efficiently including a full clean-up.  In this day and age when reliable contractors are all but impossible to find, these guys are awesome and will be our plumbers going forward.  HIGHLY recommended!

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

Quick service and great installation!   Very nice and did not try to up-sale for a more expensive unit!

Moving is no fun task for anyone; especially when you experience plumbing issues your first week in the house. To be honest, Hope was the first company that came up when I searched for help regarding our Garbage Disposal, so I called.

I was incredibly impressed with their response time. In addition, I wasn't charged for the service. It turns out that the disposal was installed incorrectly. The technician that came out to help taught me how to fix it myself as well as taught me about the plumbing in my house. A1 customer service and experience. We will definitely be using Hope in the future based on this experience alone.

I contacted multiple companies to fix my sewer cleanout. I needed the job to be completed ASAP, and Seriously 24-7 contacted me immediately. They're able to schedule a visit the same day, and technicians arrived on time. David and Zach did a great job, both very friendly. I'm very happy with their help and job and would definitely call them again. Thank you!

We needed our kitchen sink unplugged, and they did a efficient job of taking care of it. They were also right on time early in the morning.

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service.
Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part.
My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

On two occasions I've called Bob for help. On those two occasions he's taken the time for me to explain the issue. Even sent a few pictures of the issue. On those two occasions he's walked me through the fix. A VERY HONEST man! It's not often you find someone willing to help you out even if it costs them a few bucks.

I will call again when a situation arises

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

I called this company after reading the reviews online after waking up to no heat at all on one of the coldest days of the year. My inside temp was 50 degrees. I put in an emergency call at 6:38 am Tuesday 1/16/2018. I was advised a technician would call me when they were on their way to my home...I'm still waiting on that technician to call me. Absolutely unprofessional, especially in an emergency situation. Did not and will not ever use their services. Had to select at least one star in order to leave this comment however, I would choose zero if I could!

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

Called Godby on Friday at the recommendation of a friend to get my AC fixed. Was told that someone would be out Friday afternoon, Monday at the latest. They never came and I never heard from them again. After reading the other reviews, I think I lucked out.

Our AC went out on a Thursday and I called the company that put our system in our new home.  I will review them separately.  Needless to say, they did not want to help me unless I bought a service contact.  So I went to Yelp to locate another HVAC company with a good track record and my fellow Yelpers did not disappoint!

I called the Action service line on Saturday morning and got someone at their call center.  They were professional and took my information and said the on call technician wold call me back.  CJ from Action called me back within 20 minutes and I reviewed what efforts I had tried and agreed I had done all I could do and that he would stop by after two calls in front of me.  At 11am CJ called back to let me know he was on his way and he showed up at the expected time.  He examined the inside unit, checked the thermostat and when he examined the outside unit, he quickly discovered the fan was not running.  He checked the electrical connections and determined I had a bad capacitor that drives the fan.  He had one in his truck and had it installed in a few minutes.  We had cool air!  
Price was reasonable for the part and weekend service.  CJ was professional and explained everything clearly.  I could not be happier with my experience with Action Air, they now have a new customer!

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

I made an appointment on 08/16 for 08/17, the 4 hour window promised. I received a text and email reminder so I could be available. I did not hear from the company until after the window of time passed and no updates were given during the 8-12 pm window that was reserved.

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