Best Plumbing Services in Indiana

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

Just moved to Indiana and purchased a home with an existing Cooper's Water purification system. I was unfamiliar with the under counter RO system and felt I needed to have fresh filters installed, I placed a service call with Cooper's and they sent field technician Abel out. He was very nice, professional and informative. He fully explained the system to me while he changed out the filters, checked for leaks and tested the system. He also went down into the basement and verified that the water conditioner unit was also theirs and verified salt levels and explained the system and proper maintenance as well. I was extremely satisfied with their service!!

Leon was awesome entire experience was a 5 plus if I could rate this company higher I would.  
Finding a company that does what it says it'll do is rare. They confirmed appt by text e-mail and by phone. There was no way I was left wandering when they were coming!  The installer Leon was phenomenal thank you for the awesome work!

Appreciated the prompt response. They were not kidding about being 24/7.

Loved the text with a picture and description of who would be stopping by.

Service was great. Repairmen were approachable and happy to go through the details and answer multiple questions.

10 out of 10 would recommend and will be calling again if I need assistance in the future.

Submitted quote for toilet replacement. Grateful Plumber responded. Need more information please call. I replied, Just a simple toilet replacement, could you provide estimate before the call?

Ungrateful Plumber responded with - Please call ****.

Please for the love of god listen to the customer's simple request or explain your rationale.

Toilet replacement estimated 350-500 buckets! Was that so hard.

Update: Owners real response. A little different from his public lol.

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

To replace my sump pump, was charged around 800 dollars. It's an effluent pump which I'm to understand is more than a normal pump, but I worry that 800 dollars was asinine to charge for this replacement.

His book, to be fair, quoted it at 740, and he charged the extra 45 for the trip (heh). Maybe effluent pumps do run 600 dollars and then the additional was installation. I just can't imagine that to be the case. I'd be curious to know the cost of the actual pump, I'm sure it's higher quality than you can get at Home Depot or Amazon, but those are my only points of reference.

Regardless, it's working now. That's something.

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

Howald has my business for life. They have gone above and beyond for me. They have showed up at night in a storm and saved me. They are always courteous and kind. Do yourself a favor and try them out, you deserve it.

Today, Saturday, we heard bad sounds coming from our basement! When we went down, we found water pouring out of our main discharge pipe that eventually leads out of the house. We called this company because they sent out a guy on Christmas Eve several years ago when one of our pipes froze and burst in our crawlspace. This time, Ryan was our technician. He figured out the problem and solved it very quickly! He was very courteous, well spoken and knowledgeable. We highly recommend this company for any occasion!

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Our front water spicket had been leaking a stream of water about the size of a pencil we noticed when we returned from vacation. Every plumbing company I had called in the past was two to three days out or I could pay their overtime to get them out today. I am also still waiting for return calls from some of them. Many of their quotes were unreasonable as well.
This is the first time we have called Action plumbing and they came out the same day I called (without any additional costs or fees).  Grant was extremely professional, quick, friendly and thorough! He let me know the difference in cost choosing a replacement vs a repair. The repair was still under the other plumbers prices and the leak is totally resolved! Thank you Grant! Lexi (schedules the services)  was also extremely helpful letting me know of the coupons they had available! She was also very friendly and accommodating!  I would recommend Action Air!

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

I was hesitant to work with Peterman because I generally think any company with that much advertising is ripping you off. However, we have had nothing but good experiences with this company and their professionals. They are not the cheapest option but they are fast, communicative, straight forward and really take care of the customer service. For example, both times we used them this year they handled contacting the parts company to get the parts sent under warranty. Other companies told me to call the parts company. A small thing but makes life easier when I already have problems on my hands like ice cold showers or no AC! You do pay more but the service is worth it in my opinion. I don't feel ripped off and I trust them!

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