Best Plumbing Services in Indiana

We have just moved to Fishers and we needed a plumber to set up our water softener and our backup sump pump. We called around, but decided to go with Steve. He was very professional and accommodating. The guy he sent out to do the job was not very friendly in the beginning. He was not happy that he had to hook up our water softener. After he was done he walked me down to show me how to use the water softener and back up sump pump. He did a great job at going over the back up sump pump. However he had told me that the water softener needed to regenerate and for some reason it was not working and he did not know why. I then had to ask him do I need to reach back out to you if it doesn't regenerate as he said I guess. After him leaving i sat down to read the information booklet that came with the water softener and realized it needed 5gallons of water to start and then had to call the 1-800 number on the booklet. To which we figured out it wasn't turned on to service it was turned on to bypass. After turning it to service it was working per

Mr. Winters was very kind and attentive as I explained our troubles with two different toilets. He offered several options for solving our problems with both and was willing to explain it all again to my husband over the phone.  He was honest, thorough, and conservative with his solutions, never pressuring us into unnecessary purchases. We will definitely call him with all future plumbing repairs and evaluations.

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

We felt the pricing was very misleading. It was $89 for a technician to just come to our home. By the time he was getting around to diagnosing the problem, we were already at around $380 just to move the toilet for inspection.

$40,000 quote for a rough-in plumbing quote on a renovation project. Absolutely ridiculous quote and a complete waste of time.

Excellent work, well explained. Priced up front and reasonably so given the amount of work. Arrived timely despite big snowstorm. Will definitely use them again.

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Honest, courteous, prompt, friendly, and fair. Fixed water heater after original installer had botched the job. No pressure to upsell or feel like you are being taken advantage of. A really solid person with Midwestern values who shoots straight. Ever need a plumber who would treat you like an good, trusted friend? Bob is your man. 5 out of 5!

Whoever drives truck number 111 Should Not drive anymore for your company. Not only he's dangerous but he text and drive at the same time. Saw him cut off numerous people and then he started tailgating people when they honked at him. He would often hold his phone up like he was videotaping or taking pictures of people that took offense to his driving.

They refused to give an estimate on the requested work.   I guess it was just too hard....

I am so glad we called Plumbing & Heating Paramedics. They came out the next day, our system was done, old. Brian quickly found the problem and the system needed replaced. He repaired our system to keep us comfortable until the new system was installed, even offered to come out if it stopped. We had choices in our system.  I explained how the current location of the outdoor unit disturbed our sleep and they moved for us!  Our new system was installed within a week. The installation crew was excellent, foot protectors, and complete clean up! They gave us a tutorial plus set it up through our phone. Excellent Job!!

After fixing my first issue, I called Mike for help with high water pressure. Mike jr came out, worked his magic and put a pressure value in where the water comes into the house. He was quick, efficient and easy to work with. This family is amazing and I highly recommend Maxwell & Sons for your plumbing needs.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

My parents and I got a flyer from Action Air for their different services. These include Water Heater, Drain Cleaning, Sewer Water Line, and others. We recently encountered a clog with a kitchen sink, and thought to give their service a try.

Scheduled an appointment for them to come and diagnose the issue. Their phone service is a bit weird, they have an operator to take phone calls, and someone will call back. This seems inefficient to me, but different business, different operations. When the plumber went out take a look, their diagnosis was they are unable to run the drain machine, and frozen pipes. They mentioned to me that they might need to replace the pipes and plumbing. They said they will consult with their boss for a quote during business hours.

That's understandable, but I wanted to try someone else. So I called for a second opinion, and was actually referred to a company named Commercial Sewer Cleaning. They said they also had a lot of calls ahead and might not be the same day, but left my number. They actually called back the same day, and was able to come take a look at the clog as well. I told them the diagnosis from Action Air, but they told me that shouldn't be the issue. The current piping might be old, but it does have insulation and is not exposed to the elements. They were later on able to snake the pipe and clear it up.

So Action Air gave me the wrong diagnosis. It seems like they want more work and money to replace the pipes. Which would still not resolve the issue cause there will be no change to the clog further down the pipe. To me, their plumbers do not seem to have the knowledge and experience of how to correctly diagnose problems, and it is unprofessional.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

Don't use this company.  They will rip you off. They charged me $2200 to replace a 50 gal gas water heater, which is at least $1000 more than I should have paid.  I found out later that this water heater is less than $1000, and when I asked for a breakdown of where the other charges came from, I got no response.  I was told someone from the Customer Experience team would call me back and I'm still waiting.  I feel they took advantage of me because I'm a female.

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