Best Plumbing Services in Indiana

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

We were buying a house that had a long list of inspection repairs that needed to be done. We collected quotes from all over Indy. Indiana Residential wasn't the cheapest but they weren't the most expensive (by far) and they were the only ones who listed in detail all the work to be done (roofing repairs and crawl space mold remediation). Scheduling was a breeze and they were super easy to get a hold of with questions. The work itself was done well and the man working on the crawl was exceptional (he cleaned the snow off my car for me!). We were super impressed.

Danny and Sam have bailed us out twice now. We bought a refurb house that needed a lot of work, and two pretty significant instances they have had to come by.

The first time, I came by the house to find water dripping out of our basement ceiling.  Carpet was being installed the next day, and I needed someone there ASAP.  Sam was able to get there within a couple of hours.  He tracked the leak down to an improperly threaded hot water washing machine line courtesy if our contractor.  

The second instance, when we went to install a new toilet in the basement bathroom, we found that the original cast iron pipe and mount had corroded away, and there was nothing left to mount the toilet to.  Danny and Sam were able to break up the slab and replace the line in just a few hours.

They have done all of this work while being affable, patient, and professional, and have been extremely fair in their pricing.  

I seriously can't recommend P&K enough.

I live in a double-wide and was having trouble with my water heater.  I thought of them 1st and called to see if I could schedule a service call.  While speaking with the receptionist, once she found out what type of home I had she said the following: Peterman maintains a 5 star rating, and since we haven't worked on many houses like yours, they wouldn't want to chance their ratings dropping. I hung up and called Summers , they came within 2 hours and helped. Needless to say, Peterman will never get any business from me.

Do not call them for anything, they charge a service fee of 85 regardless if they will be able to do the work or not. There's no such thing as fair or professionalism with this this company. They quickly told us they couldn't do the work with a more expensive experience supervisor on site (which I have to pay more$$$). I got mad and just ask how it will be to do the work they tell me close to $800 next day I called another company, they came out and fix it for as little 280$ not 800
Run from this company

On 5/20 I paid $3138 to Comfort Heating & Cooling for the installation of a new AC with a workman's warranty and quality guarantee.  I specifically asked the installing technician to test everything before I made the payment and was assured that it was in working order.

As a result or their improper installation, the flooring has water damage and needs to be replaced in addition to mold treatment.  Comfort Heating & Cooling would not return my calls but did email me indicating that they refuse to honor their own workman's guarantee.

Benjamin Franklin worked on my family's hot water heater on Friday July 3. That day we had smelled gas in the laundry room (where the hot water heater is located) but assumed it was because of the work done just hours before. We had people over Friday night and we kept most windows and doors open and we didn't seem to have a problem. Flash forward to the next day, the 4th, my family and I were gone most of the day for festivities while we left our dog home. When we got home, a gas odor had taken over the whole house and my dog was acting lethargic and even fell off the back of our couch. At that point we decided to hook up a portable carbon monoxide detector and about 10 minutes later, it was reading carbon monoxide levels of over 200. When we called Benjamin Franklin they expressed that they couldn't do anything until TUESDAY. That's 4 days. We had to have the gas company shut off all of our gas and we had to stay at hotel for the night, with the chance of having to do it again tonight. I am appalled by the lack of concern Benjamin Franklin has for the health of my family and I would suggest not doing business with them. We had no gas odor and no problems (except the hot water heater being out) before Benjamin Franklin got involved. And when they risked the health of my family and I, the best they could do was wait 4 days. 0/5 stars for almost killing my dog and risking mine and my family's health.

In July we found water dripping (not pouring) out the bottom of our water heater which was 12 years old.  Completely functional, not an emergency.  We called Jim Russell Plumbing.  They got us on their schedule within a couple of days.  Two plumbers showed up, assessed the situation and recommended a new water heater.  No surprise.  They drained the old and brought a new one.  They never offered a sales order or quote.  Shame on me for not asking!  They were professional and swift.  Whole thing took 4 hours or so including them picking up the new one.  When they were done, I asked them for an invoice.  They said that they would send one from the office.  When I finally got the invoice is was $3,633.  I was stunned.  I did the research.  The new water heater they installed could be purchased for $1,788 ($1,913 including sales tax and delivery).  If you follow the math, that means they charged me $1,720 for other materials and labor.  Other materials would be rather insignificant which means they charged me $215/hour for each of the individuals.  Not $215 total, $215 for each individual for each hour.  That's ridiculous.  When I called Jim Russell Plumbing to complain, they made it worse.  They told me that they charged me for an extended warranty, that again, they never told me about or gave me an option to not purchase.  For those of you who don't know, one of the biggest money makers for a manufacturer of any kind is their extended warranty.  Huge profit margins!  I politely made my case as to what I thought was a fair price.  After much back and forth, they refused to acknowledge any responsibility for poor communication and lack of transparency.  I will never use Jim Russell Plumbing again.

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