Best Plumbing Services in Indiana

I have never been so impressed with a service company- EVER! We called out to Schuler Plumbing to rearrange some plumbing.  Schuler's owner, Gene, took the time over the phone to walk us through what we need to do to determine the actual work needing done (Like behind the drywall or simply underneath the sink?) He spent probably 15 min with us and was so nice and patient over the phone and answered all of our questions. Last week, we had arranged to have one of their plumbers do the work this afternoon. Then first thing today, they called to tell us that one of their plumbers didn't make it in to work today (it happens) and they'd try very hard to get us in. Not only did they get us in, but earlier than expected!! Kenny, came out and he realized it was actually wasn't as difficult as we anticipated. While there, we asked him to do another simple job as well. He said he needed a part for that and he could come out and do both at once and just write this call up as an estimate/ no charge today. He saved us a few hundred $$! I was so thankful! I told him how impressed I've been with the company and that he has a good place to work for. He's been there 23 years and didn't have a single bad thing to say. I love a company that treats not only their customers right, but also their employees! Thy are open and honest and one you can really trust! Now, I can't wait to get my kitchen done!

Had a leak in the second story bathtub. We got an initial estimate that would have required several hours of work including cutting a hole in the ceiling. Fortunately we got a second opinion from The Final Touch and found the solution to be much more simple, saving us tons of time and money!  Thank you!!!!

Quality service, honest answers, and good prices.  I highly recommend this company.  The team was friendly and answered all my questions honestly without any nonsense.

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

We have tree root issues in our septic tank.  I spoke to Cecil 3 times and in all the calls I was very clear that we needed help with our slow draining tank.  In every conversation with him I had to remind him of this.  The 2nd time he called, he told me we should postpone the tank visit as he didn't have the time that day to do an eval.  This is the bottom line, they are not a full service septic company.   Don't let them waste your time.  Our situation only got worse because of him. Then he texted over and over again to try and justify his failure with the We are really busy defense.

The water supply line to my refrigerator has leaked several times. This time, I decided to use Bedell to fix it. They sent Rachel. She was knowledgeable and thorough. Instead of just repairing the line or replacing it with another poly line, she replaced it with a braided metal line. Her work was great, and the pricing very reasonable. I'll always use Bedell in the future.

If I could give zero stars I would. This company has been the worst service company that I have ever dealt with. They were hired (not by my choosing) by Utility Shield, to do a sewer line repair in our backyard. They said they would repair the line from our back deck stairs to the alleyway. They did not. Instead they repaired only the part of the line 40 feet in the very middle of our yard, to the alleyway, leaving a giant clean out pipe in the middle of our yard. To top that, a giant mound of dirt 3 feet higher than the level of the rest of the yard, as well as a mound of dirt in front of the entry to our garage. My wife got her truck stuck trying to access the garage. The icing on the cake, they hit a power line buried to our detached garage and now it has no power. When I called their emergency line and explained that they left our yard and entry to our garage a disaster, a giant clean out pipe in the middle of the yard (which is buried currently under 3 ft of dirt), a mound of dirt in front of the entry way to our garage causing my wife to get her vehicle stuck, and striking a buried power line that caused us to lose power to the garage, his answer to all of that simply put....not their responsibility. What an awful company. The communication, or lack thereof,  with their office is terrible. Their employees don't care how they leave your property, or what they damage, because it's not their responsibility. Stay far away from priority plumbing. I will be filing formal complaints against them with UtilityShield as well as the BBB. DO NOT USE PRIORITY PLUMBING! Trust me.

The plumbers do OK work but I think the rates are pretty high ($100 hour) and they charge you labor for travel time and I believe when they had to go get parts. Nearly $500 for replacing a washer box and couple washer water lines and to try and determine where moisture in garage was coming, from washer or elsewhere (could not determine). Maybe these are normal rates, but seem high to me for work done. Should have found plumber that charges by job instead of hourly rate.

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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