Best Plumbing Services in Indiana

We had to have our water lines replaced.  The guys did a great job.  Our estimate from Absolute Comfort was a fraction of a competitor's estimate.  They also moved the lines for our washer, cleaned out our crawl space, and installed a water softener.  We have more work that needs to be done, and we will be using Absolute Comfort again!

Ok its rare to run into a business as customer centric as Pristine. My plumbing sewage line connection outside my house had broke and I am selling the property so I needed to get a repair estimate. I contacted at least 7 or so businesses that do this work and Pristine was first to respond quickly which would be a plus if I had been still living at the house as a house without a sewage conneciton would be a real emergency. Others didnt respond or were literally a week later. Provided a thourough estimate and evaluation of the line and potential solution that was in line with the only other similar quote I received. I would have and probably should have used them for the repair and ran into a huge potential issue with the company I selected. I called Pristine back to see if they could help and got an immediate response ironically going late into the night and running out of time my vendor is going to fix my issue, but based on my interactions and the great service I would definitely recommend Pristine and will definitely be calling them for any future needs I have.

Sam with May Plumbing did a fabulous job installing a new outside faucet for me today.  They were able to give me a very reasonable quote and even do the install the very same day!  Extremely efficient and obviously skilled and experienced. I will absolutely call them again!!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

I found this company via group on when I was in searching for someone to tune up my furnace. My experience with them was good from start to end. They scheduled an appointment three weeks out from when I called. It was just as it was getting cold in the middle of October so I thought three weeks wasn't bad for what is probably their busiest time of year. The appointment week came and they called to move it out which was slightly frustrating. However they had an emergency and they could schedule me just a few days later. So the appointment was rescheduled and the service man came on time. He was very professional and did a great job. I would recommend this company to anyone needing a tune up or some repair work!

Hired to free a drain.  Two guys came out...both nice and professional.  However, they were unable to unclog the drain....after paying nearly $200!  I spoke with the company owner who refused even a partial refund!!!!   I had used them successfully 3x before......Will not use again!!!!

They came out to unclog a main drain, but were unsuccessful.  Said they needed to use their bigger machine but couldn't do it that day.  We rescheduled.  When they didn't show during estimated window of time, I contacted them.  Denise said I was next.  An hour later I called again, Denise said they weren't going to make it but could come out next week.  Instead I found someone who worked on the weekends.  But they only had a 100' ft cable and were also unsuccessful.  So I called Curt & Jerry back and scheduled a new appointment, and told Denise the only time I wasn't available was between 2:15 and 3:15.  That's around the time serviceman contacted me that he was headed over.  When I said I wasn't available, he asked if my tenant was.  I told him I'd check and call him right back.   I reached my tenant immediately and it turns out he was available.  But when I called back, service person was already headed to another job and would not reconsider, but said I'd be next.  I checked in around 3:30 and Denise said I was next.  When I asked if she could check to make sure they were going to make it that day, she said she couldn't bother them.  I called back at 4:30 and Denise had already left for the day and no one ever showed or called.  Lousy customer service.  Too bad because I'd used Curt and Jerry's in the past and they had done good work.  But communication and follow through matter, especially when you're dealing with sewer water backing up in the basement.

Juan Morales is a highly valuable asset to Summers.  He was courteous, professional and very efficient.  He replaced our water heater in an emergency and we are grateful for his responsiveness!

I would recommend Summers and Juan to anyone!

As with most home repairs, our water heater went kaput week before last, just 24 hours before temps were to drop to single digits. Our HAC maintenance contract is with Williams Comfort Air, so we called, expecting nothing for the next few days/weekend and facing heating water on the stove.

Not only did Williams/Metzler & Hallam rep Austin arrive promptly the same day I called and assessed our needs (finding our 75-yr-old water lines needed replacing as well), he scheduled a team for the very next day!

Mike, Cody & Cameron arrived at the appointed time and got to work with little help from me (couldn't remember where the outside water line came into the house!) and my husband was at work. I was fully informed about the work to be done and a walk-through was conducted both before and after. For the next 10+ hours, they worked. I'm unsure when or if they took a lunch break. Except for cutting the old galvanized pipes, I didn't hear them. And when they left (having laid down dropcloths at the outset), there was no evidence they'd been there except for new, clean PEX lines and newly installed shutoff valves. Mike proudly walked through as the other crew members cleaned up, showing their work and all that was installed.

We had no idea how low our water pressure had become let alone how inefficient our water heater was performing. We cannot recommend Williams/Metzler & Hallam enough and are grateful for their promptness, efficiency and professionalism.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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