Best Plumbing Services in Indiana

Had a problem with sump pump.  Nick was here in a couple hours after I called.  He identified the problem and replaced the pump quickly and efficiently.  Great customer service and a super nIce guy to work with.  He explained what had happened and what he was going to do.  He was in and out in 20 minutes and I was able to get on with my day.

I cannot say enough good things about these guys, they fixed a major issue in a hurry for a fair price (I got 4 quotes, so I'm sure about this!). They did a great job. Highly recommend.

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

Today in a bit of a panic situation I called Efficient Systems for an electrician and spoke with the Operations Manager John New and he got in contact with Service Manager Rob Baber.  Both were prompt and willing to help, not even knowing my full situation.  The issue ended up being resolved without the need for an appointment but the way was treated and how they saw my situation as a priority goes a long way in the electrical industry.  Rob literaly calmed my anxiety over the phone.  Thank you Efficient Systems Electrical Team today your help today.  Would highly suggest using this team for all your electrical needs.

Do not recommend this plumbing service at all. My family is redoing our kitchen and putting in hardwood floors on the main level, and these guys screwed up everything that they touched. They installed a toilet on the main level, it leaked, and now there's water damage on the ceiling of our recently renovated basement! They also reinstalled our laundry machines, and that leaked all over the place, too! Luckily, we have tile in there, not hardwood floors. Then, they installed our sink, but never asked which side we wanted the faucet handle to go on! Never communicated with us, nothing! Plus, they didn't ask which side we wanted our garbage disposal, but we paid an extra amount of money to get the sink mirrored, the sides switched, but that was a waste. And the icing on the cake, we switched from an electric stove top to a gas one, and Cobra installed it. We have had so many problems since. A guy installed it, and part of it didn't look right. The man said, oh no, don't worry, it's supposed to be like that. Later, we noticed a gas smell. After all the issues we'd had with them, we talked to the foreman of the kitchen remodeling. He said, it is definitely not supposed to look that, and that the plumbers would be called back. Well, they came back, and tightened one of the valves. Still had a gas smell. And we didn't want our house exploding after paying a boatload to get it all nice and pretty. So we're still having problems, and I'm holding off on lighting any candles for a while.

Anyway, I do not recommend these plumbers. I understand making one mistake, maybe even two, but three or more strikes. . . They just screwed up everything they touched. Don't go to these guys, go to people who actually know what they're doing. I'm not ranting because they did something small I didn't like, and now being petty. No, I'm trying to warn you, if you don't want to end up with more problems than you had before you called, then avoid these plumbers like the plague.

Showed up in time. Did a great job installing a gas line for our fire pit. Put everything back as it was before they started. Friendly service. Fair price.

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

don't use! Hands down worst  customer service I've ever uncovered! The main plumber was a pleasure to speak with and quite helpful, however the office staff was terrible! During foul language, and down right rude. The company was referred to us by the warranty company, but I've recently learned that the business practices of this company has landed them on the bottom of the list with the insurance company lowest bidder!
1. Wanted me to do my own inspection for finding the leak, and was trying to report to the insurance company that they did an inspection $$$$
2. Schedule a week out with an 8hr time window for appointment
3. Extremely rude and vulgar on the phone, even mentioned that there were many plumbing company's in the city we could choose from if we did not like there way of business. Obviously they don't appreciate there customers.

We went with another company and canceled the appointment, and the lady on the other end of the line went off the hinges stating she did not want to hear it and did not care!
Told me what ever and hung up on me!

Read this and call another company.

DO NOT USE THIS COMPANY!
They were called out by my warranty company for a service call and first tried to not show up to the appointment until I called them. When they showed up they were dirty stinky and I did not feel comfortable having them in my home. They then went and reported back to the warranty company something completely different than what they had told me and my wife and lied to them about what the problem was so that they did not have to fix it under my warranty but would still get paid for their service call. I then had another plumber come out and confirmed that what they had told the warranty company was not true.

In May of 2021, I purchased my first home. As part of my closing cost I agreed to buy a home so long as a sewage line was repaired. The company the seller chose was John Fowler Plumbing.

I was given the check at closing for John Fowler Plumbing. The amount was nearly ten grand. I contacted the company. They came and took the check, in full, prior to rendering any services. I didn't think anything of it, so I let them have the check-assuming that the work would just be completed. The company came to my home to obtain the check. They said they would be out to complete the job; which they had to re-scheduled. This wasn't a problem. I understood.

When the plumbing company finally came to do repair they disconnected me from city sewage. Then, expressed this wasn't the job they thought it was. It was then insinuated that either me, my family, or my neighbor need to contribute to the cost of this repair.

I felt that the company should take some accountability and shouldn't have quoted for a job they couldn't perform. I also felt that they should be asking the seller to pay as this was part of the agreement for purchase of my home. So, my family and I contacted an attorney. After the attorney was involved, things were able to finally be resolved to have the sewer line replaced. However, after the company left they left my yard a complete mess! There is rocks, clay, debris everywhere as well as a huge dip near my house.

I felt that this huge dip of dirt near my house could be problematic. My neighbor was concerned about it as well. So, my neighbor calls  John Fowler Plumbing and asks if they will fix the damage they incurred to his yard while performing this project and if they could fill in this dip that he has left next to my home.  They immediately say  no, landscaping wasn't part of our agreement.  I later received a text and advised that landscaping is not part of the price that was paid and that eventually the rain will settle the dirt after a few months.

John Fowler Plumbing, in my opinion, does not care about people. They will take no accountability for any mistakes they may make.  I feel that they only care about trying to get as much money from you as they can. If you're not willing to give them several extra thousand dollars in addition to what already quoted to do for a job, they will not treat you well and they will destroy your yard and leave you high and dry.  They did not care about the safety conditions of raw sewage in my yard and they will did not make much effort to clean up any feces or toilet paper that was in my yard because of the disconnect that they performed.

If you live in Indiana - PLEASE PLEASE PLEASE think about hiring literally anyone else. I suggest Second Opinion Plumbing or Seriously 24/7. I had them come out and inspect what was happening at my house. The people at these companies were really sweet and they were willing to work with me to help resolve my issue very promptly!

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