Best Plumbing Services in Indiana

This is the second time I have reviewed Paul Henderson Plumbing. Recently they replaced a garbage disposal. After looking at the bill and researching I found that they charged me twice what the disposal cost at all the local hardware stores. I complained but they said it was because the local stores get a better deal than they do. Why wouldnt they go to lowes? BI asked to have the owner call me to discuss this and I haven't heard  a word. I am very concerned that they are overcharging customers. And disappointed in Paul Henderson Plumbing.

The very best plumber available anywhere! We have called for help, estimates. and advice for a number of issues and plumbing projects for years and Hunter is the best. They are the only plumber we call.

Techs were very good -saw the problem and fixed it in a reasonable amount of time.  Pricing seemed fair.  I would call them for future problems!

Not only were they four hours late but they changed their price for coming out three times, were at my house until modnight (i had to get up the next morning at 0430), and they broke my clean out for my sewer line!  Will NOT  USE THEM AGAIN!

Danny and his folks are some of the nicest (and most knowledgeable) tradesmen we've had in our home. After purchasing a home with some hidden plumbing leaks (most missed on the inspection), we ended up with five different leaks hidden behind the walls - including a full kitchen insurance claim. Danny only charged us one trip fee, and fixed every single leak right the first time. This included taking apart shower equipment, 3 sump pumps, and a kitchen remodel. Danny worked with and around all the other contractors and insurance, got the right parts under warranty, and above all educated us the whole way. After going through a full remodel, he was one of the only contractors we walked away with having a true comfort level and trust with.

That, and those two fellas are genuinely good, funny, honest guys. You can tell Danny genuinely cares about his customers (and his name with referrals) and just wants to have a good business doing what he likes. Just a straightforward dude who's been doing this a good long time, knows his stuff, and wants to do honest work. You can't beat that. Best tradesman I've met in Indy. Would gladly be a personal reference for him any time.

To be clear - this review is not based on my experience with them directly.

A former renter of mine called on them to service the furnace for winter. They did the standard checkup. I realized later they left a sticker not just indicating they serviced it, but also installed it.

When I expressed my concern, they were very quick about getting back to me. So while I haven't had any personal interactions, their customer service seems good. I think it would be better to leave a notice that you simply serviced the unit, though. Don't imply you installed it when you didn't.

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

They went to the wrong address and then texted us saying the technician left since we didn't answer the door and would have to reschedule. Well that would make sense that I didn't answer a door at a house I do not live. They did not answer when I called and texted them to say we were home, so they must be at the wrong address. The rep later called to say it is not their policy to call when the tech arrives as they give a 30 minute notice when the tech is on their way, of which I did receive and replied to. Common sense would say, it is odd when the homeowner doesn't answer their door after they just confirmed via text. We will not use this company. And based upon the company's response to another negative review, they do not hold themselves accountable at all.

They were really fast and courteous. The fees were reasonable. I liked them, will use again.

I needed roto-rooter because my 4 year old flushed two toys down the toilet. Technician was on time. He was polite and understanding. He fixed the problem quickly. The only reason I didn't give 5 stars is that it was expensive ($235 for 15 minutes of work).

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response time. Technician was knowledgeable, friendly, and had clean appearance. Found our problem quickly and completed repair with new parts. Pricing was fair.

I had a good experience with BF Plumbing. Our problem required multiple visits because the issue was more involved than we knew.  Plus, they discovered that the water pressure coming into our home was too high, which can cause various issues including water heater problems.  They took their time to make sure their fixes solved our problems.

They are a bit pricey but there are coupons available to help offset costs.  Plus we received preferred pricing as a long time customer.  I'm not a big price shopper so I don't really know how they compare to other plumbers.  I am mostly concerned with timeliness, quality of work, and professionalism, and they always meet my expectations in those areas.

These guys are wonderful.  I do my homework before hiring any contractors, and Indy Renovation came highly recommended at the place where I bought my tile.  They tiled a master bath, guest bath, built a master shower, and did tile backsplash in the kitchen and bar area.  I couldn't be happier with the quality of their work.  Junior and his helpers were meticulous with the details -- used a laser for straight lines, maintained consistent grout width, no cracked or broken tiles, etc.

Beware - can't even troubleshoot and unplug a toilet - Plumbing 101.  Had 2 plugged toilets, 1st tech came out (late), threw a wad of toilet paper down each toilet, tried to auger one, said they were fine and left.  Both still plugged.  I went to Lowes and bought a small auger and tried unplugging it myself.  I got a bill for $180 - tech was only there 5 min and did not unplug either toilet.  I called Gordon and they lowered my bill to $90 and I said I would only pay if they came out and fixed it properly.   2nd tech showed up (late), flushed the two toilets and said the flapper valve was closing too quickly and left.  Did not event try to auger either toilet and coerced my wife into paying the $90.  Now I am out $90 and still have two plugged toilets.  I am going to Lowes to get a longer auger (was using the 3.5 ft one in between plumber visits) and fix it myself.  My advice, fix it yourself or call someone other than Gordon.

Indy had its first 2022 heat wave this week, and our A/C stopped working.  We've been using McNeely Owned for HVAC service the past few years, so we called them and spoke with Kim.  She was able to work us into their busy schedule.  Technician Jeremy arrived, did a great job trouble-shooting the issue, and soon got us up and running again!  We love doing business with McNeely Owned!  Their people are professional, knowledgeable, responsive and honest.  Thank you!

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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