Best Businesses in Indiana

Professional, prompt, great prices and very friendly and explained everything. Do hire them they are that good

Mike

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

Hope Plumbing helped us finally come to a nice solution for our antique commode, and while they wereb here they also correctly diagnosed the problem with our hot water and came back to fix that, too. They presented a range of potential solutions and I knew exactly what to expect. My tech, Leon H., was professional and efficient. I have zero knowledge of how plumbing works and he explained things so that even I could understand them. ;-) And Hope Plumbing is fantastic at keeping you informed so you know just when their techs will show up. Why would I ever call anyone else besides Hope Plumbing?

I contacted multiple companies to fix my sewer cleanout. I needed the job to be completed ASAP, and Seriously 24-7 contacted me immediately. They're able to schedule a visit the same day, and technicians arrived on time. David and Zach did a great job, both very friendly. I'm very happy with their help and job and would definitely call them again. Thank you!

Pros:
Prompt communicator
Quick to schedule you in

Cons:
High price ($563 to replace a sump pump)
No boot covers (it was raining that day and water also got on their boots from the basement that was then tracked through the house)

My sump pump went out on NYE (a great day for that to happen)!  Grateful Plumbers was one of the suggested plumbers for Thumbtack.  Adam answered the phone on New Year's Day and I was able to get scheduled in for the very next day.  He was a couple of hours late, but had called me to let me know.  The quote was pretty high (around $563), considering that I went to Menard's and was able to buy a sump pump for $150.  I knew this ahead of time, but there was a $49 call fee for him to come out to the house, which would have been deducted from my total bill had he replaced the pump.

Woke up to find out that both of our AC units were not working.  They sent someone out quickly and had them fixed right away. Very happy with our experience.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Bob was great, showed up quickly after 8 in the evening, quoted the job and got right to work!  There was no hassle and it didn't break the bank!   I would highly recommend him and will use him again!!!

My first experience was ok. My sump pump stopped working, the technician recommend me to replace the entire system which they wanted 3k which was a high price. I said what is the mandatory things I need he said the main sump pump. I asked how much is that he 670 I said that's not bad let's do that. He then tried up charging me to a sump pump battery charging me almost 1100 for that and install. I said that's unreal high it's 100-200 to buy it and takes less than a couple minutes and showed him the prices so I declined that and did it myself.

My sump pump starts making a huge noise 2 weeks later so I call them up again they come out and said it's my backup pump needing replacing I said how much is that he said $3900. I said you guys are some con artist that's unreal high I said you just did the main which was more expensive for 670 and now you want me to do that I said I can call anyone else in town and would be under 1k. He then email me a quote later for 2900.

I texted the guy and asked how much he would charge for labor to do it he said around 500 or less then I asked him is this the part at Home Depot it was under 200 he said yes.

So a 700 bill that he wanted to charge 3900 I obviously didn't use them and I called up another company that quoted me 550 for materials and install.

This company is a scam and rip off they saw my house and thought they could rip me off.

After our annual service call, once again Larry sent a reliable, friendly and knowledgeable professional who serviced our AC. We SO appreciate a trusted business partner caring for our home.

I have been using PHP for several years now. They have the best technicians, very professional and knowledgeable. They are not the cheapest out there, but it's absolutely worth it for the amazing work they provide.
Here is my story: I recently purchased an older home that came with a Home Warranty; two months later, my AC unit stopped working in the middle of August (great timing!). I called HWA to send a technician for a fix. It took him 10 business day to order the defective piece (all this while my family is suffering from the wonderful heat); finally, the technician came and installed the defective piece only to make the AC work and stop every 10 minutes or so. At that point, I was already agitated, and totally furious; not only I had to wait for 12 days, but my AC was still not functioning properly. Finally I called HWA and demanded that I use my own contractor. It was on a Sunday afternoon, I called PHP and a technician came within 30 minutes; figured out what the problem was, ordered the piece and came back the following day to install it. What a prompt and professional service. The AC was fixed and was fixed in less than 24 hours.
Since then, I called PHP to check my plumbing, heating, and they recently cleaned my ducts (new service they started offering), I couldn't believe the amount of dust they collected after 6 hours of hard work.

Small company, reasonable and polite. I would recommend Maxwell and sons. Had Mike complete a bunch of inspection items.

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

I've never had a better experience than with John, Will, and the whole crew!!  They stayed late to finish a two day job on a Friday. So cool. We are the kings of hot water. Or better yet, the ladies in the house say we are the queens of hot water. Get the tankless and recirculating pump. You won't regret it.

Fantastic customer service, super nice staff from the person answering the phone (I forgot her name) to the two technicians that came to my house (Jeff & CJ). Very knowledgeable and quick. It's a locally owned company which is also nice. They were the most professional people to ever service my AC (I've had a few). Would highly recommend.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

Peterman Brothers replaced 3 electrical receptacles/outlets for me. They were there for 1 hour. They charged $440. homeguide.com and other sites say that $50-130 per hour is the rate for 1 hour. The math does not add up.

So I called Peterman with the hope to have this explained to me. Morgan (receptionist I believe) answered and said I'd get a call back. It has been a week and...no call. I also emailed them. No response.

I plan to go elsewhere for my rental units in the future.

-Dustin Ayer

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