Best Businesses in Indiana

What a revelation!  When our water heater died over the weekend, I called Steve Morin Plumbing expecting to leave a message and hope for a response on Monday.  Much to my surprise, Mr. Morin answered and agreed to replace the water heater the next day by rearranging his calendar.  Later that Sunday evening, I exchanged photos of the existing installation and we discussed the process for the next day.  Steve's son Jesse arrived on time and completed the work efficiently including a full clean-up.  In this day and age when reliable contractors are all but impossible to find, these guys are awesome and will be our plumbers going forward.  HIGHLY recommended!

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

We can't say enough about our experience! We had a water softener leak and Matt came out immediately, prioritized our job, helped us with the warranty work and was in and out super quick. Even cleaned up after! It's hard to impress me with customer service these days, but Matt and Coopers water conditioning are 5 stars in my book. Thank you, and great job!

This is the first time we have used Hope Plumbing. We needed the mixing valve for our shower replaced and drains cleared out. We were initially scheduled for service on Monday (8/20). They called in the morning to confirm, then again later to again confirm. Finally, around 3:45 in the afternoon I got a call that they weren't going to make it that day. The next morning, our tech, Leon, arrived around 8 or 8:30. He was very friendly (and played with my dog, which is always my litmus test for service people!). He got right to work. When he was done, I noticed the shower handle was backwards. He quickly switched it around and everything worked great. He provided a variety of options for our work and never tried to pressure me one way or another. While I thought the price was a bit much (~$400), I think that is probably just the price you pay for professionals. Overall, very pleased with Hope Plumbing (one star knocked off for the scheduling issues). Will likely use again.

These guys really put in the work to get me all set up. Called and had someone on scene ready to go in less than 3 hours. What I thought would be a small repair turned in to small project. As a new home owner and a young guy it feels daunting having your first major issue that you can't handle on your own and I'm glad to have had these fine fellows backing me up.

Arrived right on time, gave a reasonable quote for the work that needed to be completed, completed it in less than an two hours and everything has been working great ever since!! Our sink had been leaking and it turned out the plumbing work had not been done correctly so Adam and Brandon got it fixed for us! Highly recommend!

Outstanding company. They show up when they say they will, they're very professional and they do quality work. Prices are competitive. I will definitely use them again.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Bob is a really great guy who did not hesitate to give me some great common sense advice regarding our rocking horse toilet. He quoted me a fair price and was honest. This guy is great! He is  officially my go to guy for all my future plumbing needs!

from the very first estimate, to the last detail on the services completed, we were pleased with Jamie and his staff! we had quite a bit of work to be done on 2 different bathrooms and everything was very clearly written out on estimate, explained to us and we knew exactly what to expect financially. when the work was scheduled to be done, our daughter ended up being sick and they were very considerate and offered to reschedule(but we didnt!). they were very clean and polite and did a great job. they were very patient with us and answered all our questions and let us peek in at the work they were doing all day. the problems we had were solved, looked great and the whole experience was positive. the man they used to complete the drywall installation also did a great job and carter's came back the next day after he was finished to take care of the final details. we are so thankful for the good work they did and the way we were treated :) would definitely use them again and refer them to friends. they even sent us a thank you note after the job was done and a small gift card as a thank you. thanks jamie, kelson and staff!!

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

Called for emergency plumbing service on a Sunday afternoon. Was told I should get a call from a technician by 4pm. I never got a call from anyone. Waited all evening and night, had to call the office 4 times and still no service. So much for emergency response. will never call again

My wife noticed our sump pumps weren't working. Based on reviews, we called Maxwell and Sons. Mike came over darned near immediately. Replaced two pumps quickly and very reasonably. Great experience. We'll use him again.

Excellent response and service, but $175.00 to replace a couple of bolts that hold the water tank to the toilet bowl? Just a bit excessive. Have used them many times, 2 water heaters and other minor problems. Didn't think they were out of line on those repairs but will check around on any future repairs or problems.

Very disappointed. I called Godby to find an electrical problem because a neighbor recommended them. We'd had a leak and the plumber (who did a great job) said the cause was an electrical current arcing on the pipes from malfunctioning fixtures. Godby's electrician spent something like four hours examining our electrical service and assured me there was no problem.

A month later, another leak. Plumber (same company but different individual) confirmed the problem was electricity on the pipes. Called Barth Electric; they sent an electrician who found the problem promptly and fixed it. Needless to say, I would NEVER use Godby again. Not only did we throw out the money we paid them, but the subsequent leak that could have been avoided cost nearly 400 to fix--and that's before repairing the hole in the drywall.

We are taking quotes from several companies now for a new blower/or AC unit...Josh from Action Air just came by and he was WONDERFUL. Convinced us of the quality of Action Air's products and services and the ethicality of the company as a whole. He was very knowledgeable, personable, not rushed, and willing to work with us! We are very impressed with Action Air and Josh. Action Air should be proud to have individuals like that working for them!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

Worst, most unprofessional service I've ever had. We waited over 13 hours for a tech to arrive, and were told at 9pm after calling multiple times to see that they were still coming that we still had a tech on the way that never showed up and then emailed us an invoice at 10:30PM! Staff is a joke. Told me that it was exaggerating that it felt like they could be here at 1AM.

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