Best Businesses in Indiana

I had a backup sump pump malfunction and I just want to give kudos to Steve and Jesse for diagnosing the problem and seeing it through to the end. Puts a homeowner at ease knowing they won't have a flooded basement. Steve makes sure the job is done right before signing off on it.

Winters was great!  Very responsive to setup someone to come out to the house.  He was very professional, knowledgeable, and walked me through what he would be doing and the pricing before he started.  He even informed me of next steps and what to keep an eye out for; I was very pleased!  They will definitely be our company of choice for any plumbing issues in the future.

Excellent service. I waited 2 days for a call back from Culligan and finally gave up and found Coopers online thanks to their great reviews. I have to add mine to them. They installed a brand new system in my new hone 2 days later and it was less cost then me buying a system myself to have installed. This is a great family business!  Much appreciated!  Good job. Thank you!

As a landlord and as a homeowner I can not recommend Hope Plumbing enough to anyone, especially with an older home.  From the office staff to the technicians, everyone is beyond professional and so pleasant to work with.  I believe today was my 4th time working with them and they make my life so much less stressful when things go wrong.  You will not be disappointed ever with this company.  Thank you once again!!

Dan came out and replaced our water heater in December and really did an excellent job. He was very professional and friendly and the price was reasonable. Before he left, he explained everything really thoroughly.
We'll definitely be hiring Seriously 24-7 again!

We needed our kitchen sink unplugged, and they did a efficient job of taking care of it. They were also right on time early in the morning.

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

We have used Bob as our plumber for a few years now. He has always been honest, knowledgable and reasonably priced.  We will continue to use him as our plumber as long as he is around.  Highly recommended.

Plus, his name reminds you of Bob the Builder, and who doesn't like that?

Very expensive but they got the job done and did prioritize me due to my water being completely out.

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

I came home all strung out from the road. The kids were home and two of our three toilets were clogged. Darn kids!  

I called Plumbing Heating Paramedics and the dispatch girl made it happen on short notice and dispatched a plumber. Yes, the upstairs toilet was clogged beyond my level of patience that day. Matt arrived and got the job done.  He was thorough and professional.  Thank you for saving me from having to dig the auger out to unclog the toilet!  The service call was a little salty at $147. Granted he arrived on short notice on Friday around 5pm. My time and patience are worth something. And that day I would have paid twice as much not to have to mess with it. I am an electrical and technology systems contractor with no patience to deal with plumbing issues.  If you are in a jam,call these guys!

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

They came out today to fix low pressure on hot water. Turned out to be a pipe almost clogged completely clogged clogged with lime. While they were here we had the tank replaced. Very happy with the service. Would use them again.

Called Godby on Friday at the recommendation of a friend to get my AC fixed. Was told that someone would be out Friday afternoon, Monday at the latest. They never came and I never heard from them again. After reading the other reviews, I think I lucked out.

They were able to send someone out the same day which was wonderful. Grant was very professional & nice. He was able to replace the water shut off valve which had broken & that was worth the visit. But he didn't fix the leak in our toilet. He thought he had but it was leaking again within a couple of days. I totally understand that he couldn't loosen the 23 year old bolts but do feel like he could've sealed it which is what I'm getting ready to do. Just need it to hold until the world is back to normal & it can be replaced.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

Super professional service from Aaron who took care of my Geothermal issue.  He dug in and found the real problems instead of trying to sell me a new unit which another repair company was trying to do.  Saved me a ton of money.  Signed up for their maintenance plan.  Highly recommended.

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