Best Businesses in Indiana

We had old copper pipes leaking behind our lower kitchen cabinets.  I don't know how Tom and Chris did it, but they squeezed into the back corner under my sink and countertops and got all those 60-year old pipes switched out with PVC pipes.  These are not petite men - but they got it done!  So grateful!!  They were determined and know what they're doing!!  We've used this company for 30 years and have always had a good experience.  Highly recommend!

This company has been assigned through my home warranty a few times and I am always relieved to see them assigned to my claims. They are polite and professional. They explain things to me at a level I understand. They double check their work. They are on time and have even been able to make it earlier than the appointment times more than once which is really nice!

Excellent and professional plumbing services.  These folks were quick, on time and reasonably priced.  They were personable and very respectful.  I would highly recommend them.

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

We have tree root issues in our septic tank.  I spoke to Cecil 3 times and in all the calls I was very clear that we needed help with our slow draining tank.  In every conversation with him I had to remind him of this.  The 2nd time he called, he told me we should postpone the tank visit as he didn't have the time that day to do an eval.  This is the bottom line, they are not a full service septic company.   Don't let them waste your time.  Our situation only got worse because of him. Then he texted over and over again to try and justify his failure with the We are really busy defense.

This is your plumber if you want punctual arrival, getting the job done, and unpredictable billing.  Our admittedly old toilet has started to run continually 3 times in 6 years; 9 months ago, re-called Bedell (whom I've used for years for first 2 reasons and they worked on it previously); said great, you called just within one-year warranty, fixed it for second time at no cost.  So when repair failed at 9 months, silly me, I called Bedell an got another punctual arrival but this time escalated from there's something funny about the flapper ball to we better rebuild everything.  $125, no warranty mentioned on invoice. See Brad K's review.

This company came out the same day requested ( through utility shield) and went out of their way to make sure we understood what was going on as far as a leak under concrete slab.   They were very professional and did an excellent job.  We will use them again for any future repairs and would highly recommend them.

The Royal Flush plumbers are not just highly-skilled professionals but they are courteous, prompt and thorough. When we lost water one evening during zero degree weather, a pair ofRoyal Flush pros were at our home in 20 minutes. They diagnosed the problem (relay) and had our water back in 1 1/2 hours. Fantastic attitude and a reasonable price.
I've referred many friends to RF and all have agreed the skill, quality of repairs and attitude of the staff is top-notch!

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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