Best Businesses in Indiana

I have never been so impressed with a service company- EVER! We called out to Schuler Plumbing to rearrange some plumbing.  Schuler's owner, Gene, took the time over the phone to walk us through what we need to do to determine the actual work needing done (Like behind the drywall or simply underneath the sink?) He spent probably 15 min with us and was so nice and patient over the phone and answered all of our questions. Last week, we had arranged to have one of their plumbers do the work this afternoon. Then first thing today, they called to tell us that one of their plumbers didn't make it in to work today (it happens) and they'd try very hard to get us in. Not only did they get us in, but earlier than expected!! Kenny, came out and he realized it was actually wasn't as difficult as we anticipated. While there, we asked him to do another simple job as well. He said he needed a part for that and he could come out and do both at once and just write this call up as an estimate/ no charge today. He saved us a few hundred $$! I was so thankful! I told him how impressed I've been with the company and that he has a good place to work for. He's been there 23 years and didn't have a single bad thing to say. I love a company that treats not only their customers right, but also their employees! Thy are open and honest and one you can really trust! Now, I can't wait to get my kitchen done!

Jason, the owner, is really nice and professional. He took the time to show me how to fix my small issue. I would recommended him for any needs you have!

Finally called a professional to work on my kitchen sink late one night. Mr Atwell returned my call first thing & was out at 8:30am the next morning! Actually his son Matt arrived 15 minutes early. He had an amazing drain snake that worked wonders. Then he put my sink back together & fixed a design flaw that was causing some of the headaches. He also took the time to fix a leaky toilet by replacing a flapper & making adjustments. Really fast & efficient. Money well spent. So happy with his excellent work.

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

This guy worked his ever loving ass off.  Great service.

Terrible experience. Spent $2k on slab leak and still had to end up replacing water heater which was never diagnosed as needing to be replaced by technician.  Communication was poor at best.

This company came out the same day requested ( through utility shield) and went out of their way to make sure we understood what was going on as far as a leak under concrete slab.   They were very professional and did an excellent job.  We will use them again for any future repairs and would highly recommend them.

The Royal Flush plumbers are not just highly-skilled professionals but they are courteous, prompt and thorough. When we lost water one evening during zero degree weather, a pair ofRoyal Flush pros were at our home in 20 minutes. They diagnosed the problem (relay) and had our water back in 1 1/2 hours. Fantastic attitude and a reasonable price.
I've referred many friends to RF and all have agreed the skill, quality of repairs and attitude of the staff is top-notch!

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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