Best Businesses in Indiana

Nice guy but couldn't install a faucet from Lowe's. Came back several times and just couldn't get it done. Wasn't cheap either, and I had to hire another plumber to fix.

Jason, the owner, is really nice and professional. He took the time to show me how to fix my small issue. I would recommended him for any needs you have!

Quality service, honest answers, and good prices.  I highly recommend this company.  The team was friendly and answered all my questions honestly without any nonsense.

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

We have tree root issues in our septic tank.  I spoke to Cecil 3 times and in all the calls I was very clear that we needed help with our slow draining tank.  In every conversation with him I had to remind him of this.  The 2nd time he called, he told me we should postpone the tank visit as he didn't have the time that day to do an eval.  This is the bottom line, they are not a full service septic company.   Don't let them waste your time.  Our situation only got worse because of him. Then he texted over and over again to try and justify his failure with the We are really busy defense.

I had Bedell come out to replace a water heater in a rental property I have in Indianapolis.  Despite telling me they would get out and replace the water heater as soon as possible (24 - 36 hours), it took them nearly a week to get the work done.  They were poor in their responsiveness and took no accountability for the delay which, rightfully so, really upset the tenant who couldn't shower during the outage and blamed me as a landlord as a result.

Their poor communication and inability to meet their commitments are why I would never use them again. Additionally, their bill came out to $200 more than what they had previously told me with the rationale being that the water heater needed as an odd size.  

There have to be better plumbers in the Indianapolis Metro area.

This company came out the same day requested ( through utility shield) and went out of their way to make sure we understood what was going on as far as a leak under concrete slab.   They were very professional and did an excellent job.  We will use them again for any future repairs and would highly recommend them.

The Royal Flush plumbers are not just highly-skilled professionals but they are courteous, prompt and thorough. When we lost water one evening during zero degree weather, a pair ofRoyal Flush pros were at our home in 20 minutes. They diagnosed the problem (relay) and had our water back in 1 1/2 hours. Fantastic attitude and a reasonable price.
I've referred many friends to RF and all have agreed the skill, quality of repairs and attitude of the staff is top-notch!

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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