Best Businesses in Indiana

Nice guy but couldn't install a faucet from Lowe's. Came back several times and just couldn't get it done. Wasn't cheap either, and I had to hire another plumber to fix.

This company has been assigned through my home warranty a few times and I am always relieved to see them assigned to my claims. They are polite and professional. They explain things to me at a level I understand. They double check their work. They are on time and have even been able to make it earlier than the appointment times more than once which is really nice!

This is a premiere, standup company. They are punctual and very courteous. I can't say enough about their exceptional service.

I have had David Bond do work for me both in the commercial aspect and the residential field and he has never disappointed!!!!  He is so thorough and if he finds anything else wrong he will fix it as well!   He's always on time and does what he says when he says it!!

We have tree root issues in our septic tank.  I spoke to Cecil 3 times and in all the calls I was very clear that we needed help with our slow draining tank.  In every conversation with him I had to remind him of this.  The 2nd time he called, he told me we should postpone the tank visit as he didn't have the time that day to do an eval.  This is the bottom line, they are not a full service septic company.   Don't let them waste your time.  Our situation only got worse because of him. Then he texted over and over again to try and justify his failure with the We are really busy defense.

Bedell Plumbing visited my home on Tuesday, Nov. 21, 2017 to repair a non-invasive issue with two of my toilets. They were on-time, professional, and provided me with a bit of plumbing education for me, the non-plumber home owner.  I appreciated their attentiveness and no-nonsense approach to getting the job done efficiently.  I'd work with them again for the reasons stated above and provide my recommendation to anyone reading my review.

If I could give zero stars I would. This company has been the worst service company that I have ever dealt with. They were hired (not by my choosing) by Utility Shield, to do a sewer line repair in our backyard. They said they would repair the line from our back deck stairs to the alleyway. They did not. Instead they repaired only the part of the line 40 feet in the very middle of our yard, to the alleyway, leaving a giant clean out pipe in the middle of our yard. To top that, a giant mound of dirt 3 feet higher than the level of the rest of the yard, as well as a mound of dirt in front of the entry to our garage. My wife got her truck stuck trying to access the garage. The icing on the cake, they hit a power line buried to our detached garage and now it has no power. When I called their emergency line and explained that they left our yard and entry to our garage a disaster, a giant clean out pipe in the middle of the yard (which is buried currently under 3 ft of dirt), a mound of dirt in front of the entry way to our garage causing my wife to get her vehicle stuck, and striking a buried power line that caused us to lose power to the garage, his answer to all of that simply put....not their responsibility. What an awful company. The communication, or lack thereof,  with their office is terrible. Their employees don't care how they leave your property, or what they damage, because it's not their responsibility. Stay far away from priority plumbing. I will be filing formal complaints against them with UtilityShield as well as the BBB. DO NOT USE PRIORITY PLUMBING! Trust me.

If you make an appointment with this company, make sure you keep your phone by your side or they'll skip you and go to another job if you don't answer.

My wife waited from 2-5 pm ( my scheduled appointment) and I  was pumping gas in my car when they called. Returned the call within 5 minutes and they already sent the tech somewhere else.

Really poor customer service.

I made an appointment with Lawrence Plumbing on a Wednesday for repair of a leaking outdoor faucet on the following Friday The time came for the appointment and no one showed up.  I called Lawrence Plumbing twice soon after the appointment time to request a status report and each time left a message when no one answered the phone.  I never received a reply and subsequently hired another plumber.

Recently we had this company clean out our grease trap, which they have done many times before.  The gentleman running the truck dumped gallons of grease waste from their truck into our kitchen.  They had no back up plan or equipment to clean it up so it took them 30 minutes to even start cleaning this horrible mess up.  We lost hours for our employees and the smell after they were done with a very surface clean up was horrible.  When I, the owner, arrived at the end of what was 3 hours to clean up the issue (which again is just surface, the stench is still very much there) the man who caused the issue made excuses and never once said he was sorry to me for what happened.  We are now dealing with the smell of grease, which we don't even use in our restaurant.  It's been a nightmare of a situation.  All mats have had to be replaced, they damaged our wall during their clean up and it goes on.  Mistakes do happen but the worst part is they have not given a true apology or even acknowledged why this is a problem.  The owner took over 24 hours to look at the issue.  I asked for a call and instead he showed up in the middle of lunch rush and looked at the kitchen and said he doesn't see the problem.  The smell get's so bad we cannot have our door or large window closed.  His response was it's just grease - the smell eventually goes away and you know grease isn't a hazard right?.   I'm so surprised at the lack of care and concern and even just basic customer service.  Especially for a company we've used for years.  It's already cost us over $1,000 in lost wages and mats alone and I have no idea what the cost will be for our damaged wall and floor.

To be clear, I have not used their services, but I did witness the man in glasses and the gray van yell in a violent and overly aggressive manner at the car in front of him because of the traffic. The work may be good - who knows - but do you really want to support someone that is verbally abusive and aggressive to a stranger when in standstill traffic?  Thankfully, the company name and contact was on the van to clearly identify them.

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