Best Businesses in Indiana

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

Difficult to deal with..WAY OVER PRICED when price compared with 3 other companies in same trade.

Owners and staff act like they are too good to help us with our problem- DO YOURSELF A FAVOR AND CALL ANYONE ELSE!!

While replacing a tub fixture they broke the bonnet and left it covered up in the wall.  I only caught the leak much later resulting in an emergency plumbing call to Carter's my plumber to fix the issue.  The tub faucet ended up costing me nearly a fortune!  $300 to install, $400 to fix P&K's mess.  I was very lucky that there wasn't more damage to the house.

If there was a way to give less than one star this would definitely be given.  We had a brand new heater and A/C installed last month (spent a small fortune as well).  A few hours after the install we noticed water in our garage and then in our basement.  The installer had moved our drain line for our water softener and when it ran it's drain cycle like it does daily it flooded our garage and FINISHED basement.  We are now almost 30 days from install and our basement still has carpet ripped up, trim off the walls and an entire area that is unable to be used.  We have called customer service NUMEROUS times and have NEVER RECEIVED A CALL BACK.  Even after asking to speak to an owner.  Oh, and the installer also turned off the water supply to our water heater (which there was no reason why it should have been turned off) so we also had no hot water for 2-3 days either, before another tech finally came out and figured that out.  Their customer service department is a joke and we have never been contacted about our issues or offered any sort of compensation for our troubles.  DO NOT USE THIS COMPANY!!!!

Best service ever. Called on Memorial Day and the Tech arrived within the hour.
Very helpful and knowledgeable and reasonable price.

Absolutely terrible. They've come out more than one time to fix our A/C and it still isn't fixed. We have been without a/c for a week now. Every time they have claimed to have fixed it, it breaks the next day. DO NOT RECOMMEND.

My recommendation is to avoid this business at all costs. We bought a new washer and dryer from Lowe's and had Ben Franklin Plumbing do the install. The water heater needed moved about ten feet to fit the washer and dryer. We wanted the washer and dryer side by side. The swap in locations of the washer and water heater shouldn't have been rocket science. They, in turn, subcontacted their sister company Mr. Sparky to do the electrical.
We paid over two thousand dollars for work that is completely amateurish. We left it as they left it. We took photographs. We contacted the company and asked for an inspector to come and look at the work. My wife got an email back where the so called electrician claimed to have done professional work. No inspector ever came. No further action was ever taken by Ben Franklin or Mr. Sparky.  Next summer...when I have the time to do it myself...the whole job has to be redone.
My advice is simple: avoid this company.

I will never go back to this company. They let me and my 11 month son freeze when our heater wasn't working and didn't even have the curtesy to call me.  I called at 8:30 and spoke to a woman who asked if it was an emergency and I said yes it's very cold in my house especially with my young son. She took my info and said a worker would call me when he was on his way. He would be there soon because it was an emergency. I waited 2.5 hrs before calling the number back and a different lady said they actually doesn't have any time to come today and she was getting around to calling me to tell me. I waited 2.5 hrs in the freezing cold for her to tell me they changed their mind. Now I have to call someone else and wait longer in my freezing cold house with my son. This is insane. Who leaves a mother and son out in the cold and doesn't even bother to call you back so u can change plans? This is so wrong

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