Best Businesses in Indiana

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

Quentin did a hot water replacement in a rental I own, and replaced a couple toilets. The floor under one was rotten from leaks and he did a good job of repair, re-floor (vinyl sheet flooring) and replacing toilets.  All done quickly and coordinated from out of state.  Highly recommend.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

We hired Indiana Residential when we bought our new home as there were a multitude of different repairs that we needed done (plumbing, electrical, drywall work, gutters, misc repairs). They were easy to interact with, most of our communication was via email. The estimate they provided was the final bill (no surprise costs or fees). Additionally, the employees that perform their services are friendly, respectful, and followed all COVID guidelines. We are actually having IR return to our home to complete more work on our fireplace mantle. We would recommend Indiana Residential to anyone looking for a variety of home services/repair at an affordable rate.

I have now used P & K Plumbing multiple times and I cannot say enough good things about the company.  They have always been prompt with their service and have done everything to the highest quality.  The individuals were very personable, knowledgeable, and provide a service higher than what you pay.  I will definitely use them again for any plumbing needs.  Thank you P & K!  Highly recommend!

We are unhappy with the service that Peterman heating & cooling has provided. Last year, our furnace went out and we needed to replace it. We had your technicians come and look at our house and they gave us a recommendation for a new furnace and AC unit because it would be less expensive to do it together. We selected the option the professional had suggested. Shortly after the new AC being installed we noticed it not working properly. The AC would be set at 70 degrees and our house would be reading 80 degrees. We quickly had your techs come look at it and they always gave some reason why it wasn't working properly (ie: needed coolant, the filter/unit cleaned, a hole in the hosing, etc) but never actually corrected the problem. Over the past year we have had 4-5 visits with no solution. We had to buy a window AC just to help keep or cooler and even that isn't enough help. Finally the technician said we need another brand new unit that is bigger and quoted us an additional $4,800. We paid for a new AC less that year ago for already over $7,000. This is outrageous. It is not our fault the technician didn't properly quote us for what our house needed.

Do not call them for anything, they charge a service fee of 85 regardless if they will be able to do the work or not. There's no such thing as fair or professionalism with this this company. They quickly told us they couldn't do the work with a more expensive experience supervisor on site (which I have to pay more$$$). I got mad and just ask how it will be to do the work they tell me close to $800 next day I called another company, they came out and fix it for as little 280$ not 800
Run from this company

On May 9, 2018, I contacted Comfort Heating and Cooling to diagnose my cooling problem. At the end of that appointment, I was informed that I would need a defrost board and accompanying harness. Was also told that the parts would take 17 days to receive. Since the parts were under warranty, I didn't have a problem waiting. 25 days later I contacted them again to inquire about the parts. At that time I was told that one part was in and they were still waiting on the second part (defrost board).  Five days later I contacted them again only to be told someone would call me back and didn't. Around June 9, I contacted them AGAIN and was told again that they were having an problem getting the second part but that it would be in in a few days and someone would contact me. On June 29, I sent an email describing the situation and asked to be advised of the status of my repair and inquired about compensation of the $350 labor charge. To my dismay no one from the company contacted me by phone or responded to my email. On July 10, I contacted the company again and spoke to whom I believe was the owner. He advised me that the part would be in on the 11th and that he would contact me to make arrangements for repair. Finally, on July 11, I was contact by a representative of Comfort Heating and Cooling and the repair was scheduled for July 12, during the AM hours. I took the day off work to have this completed.  

On July 12 around 1045am, I contacted the company again to inquire about the whereabouts of the repair technician only to be told my appt was scheduled for anywhere between 1-4pm. I was beyond furious with the lack of professionalism, so I inquired what they were going to do for me relative to their $350 labor charge.  The rep told me she would have to call me back...about 15 minutes later to my utter surprise she called me back and told me that the tech would be there between 1-2 now and that I would receive 15% of my total final bill...15% a total of $52.50 for having to wait 64 days for my unit to be repaired. Oh it gets better...at 3:15pm I receive a call from the tech telling me his GPS unit said he would be at my residence in 57 mins. I was furious and advised him that he was scheduled to be at my house between 1-2.  He in turn went off and asked me who told me that he would be there then? And they weren't doing that anymore, advising customers of a timeframe window, that the office managers don't know how long a job takes. I stopped him and advised him that I had been waiting 2 months in stifling heat for this repair and to get here as soon as he could to repair my unit.

At this point, I immediately contacted the company and left a message for either the owner or the company President needed to call me back ASAP. The owner contacted me back and after my explanation of my dissatisfaction of the professionalism of his company, he attempted to explain that he had to fire his office manager and that it was his fault and that he understood my anger. At that point he advised that he would leave it up to me as to what the amount of my bill should be in lieu of the 15% he originally approved of. At about 4:30pm, he arrived and attempted to fix my unit. As he is trying to replace the harness, he notices that it wasn't staying secure and that it was exactly how the old harness was. I told him that the defrost board should be replaced as well...as least that is what HE wrote up in my initial invoice. His response, well you're probably right, it was two months ago, so I don't remember. We both walked back to his truck and he pulled up the ticket on his tablet and says, yep there it is a defrost board. At this point I walked away, because I was becoming more angry. When I can back, he was on the phone ordering the defrost board. He proceeded to tell me that the motor for the fan needed replacement and that he would have it all done on Friday, July 13.   Finally, Friday, July 13, 2018, some 60+days of no air, my unit was repaired.  

This company, unfortunately, will not be getting any future business from me. They were extremely unprofessional and NEVER did I receive a phone call advising of the status of the initial order. Not to mention the fact that the technician didn't know he was to replace TWO parts and in fact the second part had never been ordered. After much thought and consultation, I will also not be paying them any portion of their $350 Labor charge. A letter to the owner describing this fiasco is forthcoming.

DO NOT USE THIS COMPANY.

My recommendation is to avoid this business at all costs. We bought a new washer and dryer from Lowe's and had Ben Franklin Plumbing do the install. The water heater needed moved about ten feet to fit the washer and dryer. We wanted the washer and dryer side by side. The swap in locations of the washer and water heater shouldn't have been rocket science. They, in turn, subcontacted their sister company Mr. Sparky to do the electrical.
We paid over two thousand dollars for work that is completely amateurish. We left it as they left it. We took photographs. We contacted the company and asked for an inspector to come and look at the work. My wife got an email back where the so called electrician claimed to have done professional work. No inspector ever came. No further action was ever taken by Ben Franklin or Mr. Sparky.  Next summer...when I have the time to do it myself...the whole job has to be redone.
My advice is simple: avoid this company.

Jim Russell Plumming Heating and Air!!
Dont expect them to stand behind what they sell!! I called Saturday with a Unit not working as an emergency call. Was told someone would call me. Never got a call. We called someone else to come repair our unit. On Wednesday i called thdm back indicating i never got a call back asking if my unit is still under warranty. The lady told me she would research it and call me back. Ff to today, Friday still no call. I called back she told me she doesn't know and I need to ask the people that repaired my unit if it's under warranty! I said im sorry why would i ask them i bought from you... They know Lesa! And i wont be talked to this way!! WHAT????  You never called me back AT ALL but you're mad at me?? She hung up on me. So Abby and the staff at this place  do not stand behind their products and won't return calls to CUSTOMERS!! But she hung up on me because im upset I can't get an answer they are blowing me off and im not supposed to be upset!! My advice... DO NOT BUY ANYTHING FROM THESE PEOPLE!! Fyi Abby i just wanted to know if my unit had a warranty! I am a customer! I paid you for my unit it's your job to answer my questions re: said unit!

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