Best Businesses in Indiana

We stopped in their showroom on our way up to Indianapolis.  We hired them to flush our tankless water heater, and we liked their work so much we decided on a membership.  

We signed up for a membership service
i was pleasantly surprised how much they have in their showroom.  My spouse discovered the delta faucet she wanted for the kitchen.  The staff was extremely helpful.  The faucet will be installed the day they flush the tankless water heater.

They are so much more than sink and tankless water heater people.  Find what you are looking for and purchase it.  They'll install it and maintain your plumbing needs. They even work on new construction.

Thank you! Thank you! Thank you!  Thank you for getting my water running again in my home.  I appreciate the last minute work and for making sure that the job was done right and was clean and back to normal when you left.

Would give them six stars if I could. Family owned business that actually acted like they wanted our return business.  We had a quote from another well known company that tried to talk us into $10k with of unnecessary repairs.  Economy only fixed what was broken and had it done within 24 hours for a  fraction of the cost.

This man is amazing.  The clog in the sewer line was full of roots and debris. Pat worked over and above to clear this mess. He did not charge anymore than his estimate although the time and effort he put in was worth at least double. He had to take off the bathroom door so the machine would fit in the small bathroom area and he cleaned up the mess to the point you would have never known what a disaster area it had been.   You will never regret calling Pat for any of your sewer needs. Oh, and he arrived past business hours and made sure the job was done when he could have put us off for the next day. So awesome!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

HOME OWNER BE WARE!!
We called this company out on Friday Jan. 31st to repair a broken furnace. Their resolve was to replace a motor or replace the furnace due to its age. We paid for the motor and was told this should resolve the problem until we can replace the furnace. The furnace went out again Feb 6th. Because they had fixed a problem last year for the furnace, I chose to get a second opinion. I was told in that review the actual problem was a leaking pipe that had leaked into the parts and that another part was also affected which Efficient System did not mention AT ALL. It was very apparent that this was the issue. There was rust everywhere. We trusted the Efficient System rep when he told us that the furnace was just old in fact his quote included the following note with NO mention of rust, water leak or the other faulty part which you could see just looking at it:

DRAFT INDUCER REPLACEMENT: Replace inducer assembly do to failure other issues may still exist after repair but unable to test until inducer is repaired

Efficient Systems NEVER mentioned any leaks or rust or that more than one part was affected. I called them back and requested that they remove the part and refund our money for a fix that did not solve the problem and would force us to spend an insanely unnecessary amount for several separate repairs. Rob and his assistant refused to provide a refund and argued that they fixed a part. Yeah a part that was not needed. Don't call this company. I'm filing with BBB.

Karl and his crew at Cobra plumbing have done multiple jobs for me, ranging from very complex, to replacing a toilet. They've always done an incredible job and I've found them to be very good with communication and professionalism. I would highly recommend them!

I needed work on two toilets. A friend recommended Steg Plumbing as she had used them many times in the past and had great results, and being that I've never had to hire a plumber it's always good when someone you know can refer. The tech that came out was very nice and he quoted what the work would be before beginning. I found the price to be reasonable and we moved forward. A little over 2 hours and it was done. One less stressor I can now remove from my list. :)

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

Assurance Plumbing was assigned to me through my home warranty company to come out November 24th from 9a-4p to fix a kitchen sink stoppage. On the day of appointment, I called to confirm that someone would be coming out. Appointment was confirmed. I called periodically throughout the day and again after 4pm(after appt time). After 4pm, they stopped answering my calls. I had my warranty company call and they answered them stating that someone would contact me shortly and they were still sending someone out. I called them again, no answer. No one showed up! This was very inconvenient considering it was the day before Thanksgiving. Bad business!

I had four Flushmate power toilets recalled. John and Associates were assigned by Flushmate to swap out the power flush tanks. Even though they were late for the appointment they got right to work doing the job. The younger one is the owner who inherited the business from his dad. Before plumbing he did HVAC work. The older gentleman is in poor health and he is a cousin. He has 50+ years plumbing experience and it shows when conversing with him. He physically can't do much of the work and directs the younger one when needed. These skilled tradesmen may look a little disheveled and sloppy but working as a team are definitely not baffoons. They finished the recall work in 2 hours and then replaced my kitchen faucet as an addon. No leaks in any of the four toilets or my new kitchen faucet.

In May of 2021, I purchased my first home. As part of my closing cost I agreed to buy a home so long as a sewage line was repaired. The company the seller chose was John Fowler Plumbing.

I was given the check at closing for John Fowler Plumbing. The amount was nearly ten grand. I contacted the company. They came and took the check, in full, prior to rendering any services. I didn't think anything of it, so I let them have the check-assuming that the work would just be completed. The company came to my home to obtain the check. They said they would be out to complete the job; which they had to re-scheduled. This wasn't a problem. I understood.

When the plumbing company finally came to do repair they disconnected me from city sewage. Then, expressed this wasn't the job they thought it was. It was then insinuated that either me, my family, or my neighbor need to contribute to the cost of this repair.

I felt that the company should take some accountability and shouldn't have quoted for a job they couldn't perform. I also felt that they should be asking the seller to pay as this was part of the agreement for purchase of my home. So, my family and I contacted an attorney. After the attorney was involved, things were able to finally be resolved to have the sewer line replaced. However, after the company left they left my yard a complete mess! There is rocks, clay, debris everywhere as well as a huge dip near my house.

I felt that this huge dip of dirt near my house could be problematic. My neighbor was concerned about it as well. So, my neighbor calls  John Fowler Plumbing and asks if they will fix the damage they incurred to his yard while performing this project and if they could fill in this dip that he has left next to my home.  They immediately say  no, landscaping wasn't part of our agreement.  I later received a text and advised that landscaping is not part of the price that was paid and that eventually the rain will settle the dirt after a few months.

John Fowler Plumbing, in my opinion, does not care about people. They will take no accountability for any mistakes they may make.  I feel that they only care about trying to get as much money from you as they can. If you're not willing to give them several extra thousand dollars in addition to what already quoted to do for a job, they will not treat you well and they will destroy your yard and leave you high and dry.  They did not care about the safety conditions of raw sewage in my yard and they will did not make much effort to clean up any feces or toilet paper that was in my yard because of the disconnect that they performed.

If you live in Indiana - PLEASE PLEASE PLEASE think about hiring literally anyone else. I suggest Second Opinion Plumbing or Seriously 24/7. I had them come out and inspect what was happening at my house. The people at these companies were really sweet and they were willing to work with me to help resolve my issue very promptly!

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