Best Businesses in Indiana

Call them up to get a quote on new water heater and some other work done the was here the next morning quoted me for a 40 gallon replace was able to in stall a few days later morning of they called to say they wasn't able to find the 40 gallon but got us a 50 gallon for the same price was very pleased with all of the process from the call in for the quote to the install what a great company and installers thank you !

I cannot say enough good things about these guys, they fixed a major issue in a hurry for a fair price (I got 4 quotes, so I'm sure about this!). They did a great job. Highly recommend.

Would give them six stars if I could. Family owned business that actually acted like they wanted our return business.  We had a quote from another well known company that tried to talk us into $10k with of unnecessary repairs.  Economy only fixed what was broken and had it done within 24 hours for a  fraction of the cost.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

Twas -11 when all through the house, it was 50; the heater was broken and my man isn't nifty. An internet search was made, and Efficient came to our aide. With the press of a button and the ring of a phone, Rob was ready and in the zone. He had tinkering tools and a smile ready to work for awhile, but before we knew it,  Salagadoola mechicka boola Bibbidi-bobbidi-bobippity boppity boo, put them together and what have you got? HEAT.  Okay, so maybe I'm not a poet and I've completely confused poem and song, but on a serious note, Effiecient was just that: Efficient. They were here quickly, and resolved the issue. They're close to downtown, which worked for us. Also, they offer a maintenance plan to check your furnace and AC in the fall and in the spring, which we're taking advantage of. Would I recommend them? I just serenaded them with my poetic gift, so what do you think? Of course I do!

they quoted me on the job then while in the middle of work they raised their price, and used my shovel to do the job..  i didn't have anything in writing..

I highly recommend this company,  Roger Phoenix is very professional and good at their job. The workers are all extremely kind and very willing to do the task at hand. The work done is amazing and was finished very fast.

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

Mo (the owner) is a very skilled, knowledgeable, and courteous plumber...a real class act! He has been in my home a few times and has always been a pleasure to work with.

That said, whomever is in charge of scheduling appointments for Assurance Plumbing needs to check their attitude when speaking with customers. When she called about having an open spot today (Tuesday), my wife asked if she could call me to check my availability before committing to the appointment and was told that was fine, but when she called them back within 10 minutes to confirm no one answered the phone. After calling back a few more times, the lady finally answered and said we'd missed our window and now have to wait until next Tuesday because [they] can't wait around for us all day and Mo doesn't set the schedule, I do.

Having previously only worked with Mo, I didn't understand how his company could possibly have such negative reviews...now I get it. I'm really sorry to write this, Mo, but your scheduler is not doing you our your business any favors.

Edit: (4/4/2023) - Still not AP's schedule. Still don't have a working sink in my kitchen. Based on their log timestamps, AHS told us AP removed us from their schedule after the above happened...just another example of the woman in AP's office playing games and giving Mo a bad name.

One star is too much.  DO NOT use this guy. He can't even do the work he has his son who is not a plumber do the work or try to do it.  They didn't touch a thing and charged me $65.  He use a flash light that is 20 years old and came with NO tools. WTF.  Thanks Choice Home Warranty for NOTHING.

Able to get you in for same day appointments. Quick, professional and no complaints. Will continue to use this company for our plumping needs.

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