Best Businesses in Indiana

We had a clogged drain. Hudson came into our home multiple times and never resolved the issue. They claimed they would need to drill into the foundation to remove clog. Never tried using auger or any other methods. A different company that was recommended by family member came and had issue fixed in 20 min with auger. We tried to use/support a local company, but I regret trusting this company.

I cannot say enough good things about these guys, they fixed a major issue in a hurry for a fair price (I got 4 quotes, so I'm sure about this!). They did a great job. Highly recommend.

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

This man is amazing.  The clog in the sewer line was full of roots and debris. Pat worked over and above to clear this mess. He did not charge anymore than his estimate although the time and effort he put in was worth at least double. He had to take off the bathroom door so the machine would fit in the small bathroom area and he cleaned up the mess to the point you would have never known what a disaster area it had been.   You will never regret calling Pat for any of your sewer needs. Oh, and he arrived past business hours and made sure the job was done when he could have put us off for the next day. So awesome!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

HOME OWNER BE WARE!!
We called this company out on Friday Jan. 31st to repair a broken furnace. Their resolve was to replace a motor or replace the furnace due to its age. We paid for the motor and was told this should resolve the problem until we can replace the furnace. The furnace went out again Feb 6th. Because they had fixed a problem last year for the furnace, I chose to get a second opinion. I was told in that review the actual problem was a leaking pipe that had leaked into the parts and that another part was also affected which Efficient System did not mention AT ALL. It was very apparent that this was the issue. There was rust everywhere. We trusted the Efficient System rep when he told us that the furnace was just old in fact his quote included the following note with NO mention of rust, water leak or the other faulty part which you could see just looking at it:

DRAFT INDUCER REPLACEMENT: Replace inducer assembly do to failure other issues may still exist after repair but unable to test until inducer is repaired

Efficient Systems NEVER mentioned any leaks or rust or that more than one part was affected. I called them back and requested that they remove the part and refund our money for a fix that did not solve the problem and would force us to spend an insanely unnecessary amount for several separate repairs. Rob and his assistant refused to provide a refund and argued that they fixed a part. Yeah a part that was not needed. Don't call this company. I'm filing with BBB.

Our toilet clogged up in my downstairs bathroom I couldn't get it with the plunger. So I had to call the Cobra Plumbing, Carl came out and solve the problem for us. He showed up in a timely manner and fixed the problem. He did a great job I recommend Cobra Plumbing to anyone for any job thank you

I always here about this company having horrible quality, failed parts and bad service. My son bought a home through DR Horton, which they plumbed, and within 8 months there was a leak. Turns out the plumber that came and fixed it said the toilet line or something was dry fitted, it got fixed but it's the principle.

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

Our home warranty company assigned Assurance Plumbing to our claim. Our first floor flooded with a plumbing / drain issue. I spoke with them on Thursday afternoon, and the lady said she would put us in front of everyone else on Friday and get someone out right away. Our window for them to arrive was 9-4, which by itself is ridiculous. At noon on Friday, i called and spoke with the same lady, who told me she had no idea when the plumber would arrive, and that each morning when they leave with their work orders, she has no idea where they are or what order they go through the work orders (even though she said we were prioritized). She again assured me that my window was 9-4 and someone would be calling shortly. At 4:00, I called her again, and she told me the girl in the office tried to contact me and left a message (she didn't - my husband and I both had our phones with us all day watching for this call!) and their truck had broken down on the highway and they could reschedule for tomorrow. I took the entire day off of work (Ideally, I'd like to be reimbursed for my time I missed off work due to their negligence). This company had assured us and our home warranty company that they could handle an escalated case, and It had been two days without water and plumbing in our house, not to mention our flooring has water damage. It was unacceptable. We called our home warranty company and had another, more reputable and responsive company out that night to fix our issue.

DO NOT USE THIS COMPANY!
They were called out by my warranty company for a service call and first tried to not show up to the appointment until I called them. When they showed up they were dirty stinky and I did not feel comfortable having them in my home. They then went and reported back to the warranty company something completely different than what they had told me and my wife and lied to them about what the problem was so that they did not have to fix it under my warranty but would still get paid for their service call. I then had another plumber come out and confirmed that what they had told the warranty company was not true.

In May of 2021, I purchased my first home. As part of my closing cost I agreed to buy a home so long as a sewage line was repaired. The company the seller chose was John Fowler Plumbing.

I was given the check at closing for John Fowler Plumbing. The amount was nearly ten grand. I contacted the company. They came and took the check, in full, prior to rendering any services. I didn't think anything of it, so I let them have the check-assuming that the work would just be completed. The company came to my home to obtain the check. They said they would be out to complete the job; which they had to re-scheduled. This wasn't a problem. I understood.

When the plumbing company finally came to do repair they disconnected me from city sewage. Then, expressed this wasn't the job they thought it was. It was then insinuated that either me, my family, or my neighbor need to contribute to the cost of this repair.

I felt that the company should take some accountability and shouldn't have quoted for a job they couldn't perform. I also felt that they should be asking the seller to pay as this was part of the agreement for purchase of my home. So, my family and I contacted an attorney. After the attorney was involved, things were able to finally be resolved to have the sewer line replaced. However, after the company left they left my yard a complete mess! There is rocks, clay, debris everywhere as well as a huge dip near my house.

I felt that this huge dip of dirt near my house could be problematic. My neighbor was concerned about it as well. So, my neighbor calls  John Fowler Plumbing and asks if they will fix the damage they incurred to his yard while performing this project and if they could fill in this dip that he has left next to my home.  They immediately say  no, landscaping wasn't part of our agreement.  I later received a text and advised that landscaping is not part of the price that was paid and that eventually the rain will settle the dirt after a few months.

John Fowler Plumbing, in my opinion, does not care about people. They will take no accountability for any mistakes they may make.  I feel that they only care about trying to get as much money from you as they can. If you're not willing to give them several extra thousand dollars in addition to what already quoted to do for a job, they will not treat you well and they will destroy your yard and leave you high and dry.  They did not care about the safety conditions of raw sewage in my yard and they will did not make much effort to clean up any feces or toilet paper that was in my yard because of the disconnect that they performed.

If you live in Indiana - PLEASE PLEASE PLEASE think about hiring literally anyone else. I suggest Second Opinion Plumbing or Seriously 24/7. I had them come out and inspect what was happening at my house. The people at these companies were really sweet and they were willing to work with me to help resolve my issue very promptly!

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