Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Literally owe them big time! We had no water on Christmas- until A-Team came and saved the day! Literally felt like they should have had superhero capes on! It was Christmas! I felt horrible that they were missing time from their family. They came and fixed our busted pipe so that we could have water! Not being able to flush toilets and wash hands on Christmas was brutal- so we are very thankful to everyone who was involved. From our family to yours, Thanks a ton!!!!

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

These guys rock. Called and was scheduled next day; they came out and attempted repair on a leaking bathtub overflow but couldn't eliminate the leak completely (had a bathtub fitted over the original, and the leak wasn't in the plumbing). Ryan was honest, informative, and presented all options -  leaving me with a stronger sense of what to try next and how to resolve my issue. Best of all, the price was incredibly reasonable for the work performed. I can't recommend these guys enough - if you have plumbing needs, give them a call - you won't be disappointed.

Amazing service on Christmas Eve!!! Fixed a water pipe that had burst. From the time I called to schedule service to the time it was fixed was under 6 hours during an exceptionally busy time for them. Thank you for your timely response and professionalism.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Our hot water valve for the washing machine wouldn't shut completely. I called after hours, leaving a message describing the problem. L E Isley called first thing the next morning, put me on the standby list for that day. Corbin and Adam arrived early afternoon, courteous and professional. They quickly had the valve changed out. The charges were very reasonable, too. We will continue to depend on LE Isley.

No longer, after 10 + years, doing business with Acme Plumbing in Indianapolis.  A $269 service call to snake a line.  Their guys are on straight commission so each time the pricing has increased by 15-20%.  Called Lawrence Plumbing who is $169.  I am all about small biz owners making a profit, but enough is enough.  #fedup.

Kit was WONDERFUL! he responded very quickly to my request for a home inspection and quote. He showed up when he said he would and sent me a lot of photos of the items that needed to be repaired. He also gave me a referral for the items he couldn't fix. He is a great guy! I highly recommend him. Thanks Kit!

Don't expect the company to show up on time for an estimate.  I was kept waiting a hour with no phone call.  Not a way to run a business.  There are many other business that know how to be courteous to their new customers.  Way to lose a $7000 sale.

Spent 11k on a new hvac system 4 years ago from ARS. A part broke on the AC unit and even though I have a 10 year parts warranty they won't honor it. Called district manager Rick Watson and they screened my call every time. 4 attempts were made to talk to him about the warranty and he wouldn't talk to me or return my calls. They sent a another tech out and he found the broken part which cause a Freon leak. The tech quoted me 3200 to repair it and he acted like he was giving me a deal. I have since gotten it fixed by another hvac company and they charged 1200$. Bottom line: don't do business with these crooks. It's truly incredible they are still in business.

Had JD Smith install a water heater 11/2016. Found that it was damaged prior to installation but they installed it anyway and didn't bother to inform me about it. I wrote to them concerning the damage and here is their reply:

Thank you for reaching out to us in regards to your water heater installation.  I have reviewed your picture and your invoice history as well.  Water heater installation can be quite an adventure.  Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs.  Squeezing them around corners in homes and into tight little closets all without damaging the door trims, carpet or walls.  On many occasions the water heater jackets get scratched or dented in the process.  Sometimes they even come out of the box with a dent or imperfection on the jacket.  In almost all cases the issue is purely cosmetic and does not affect the performance of the water heater or the warranty.  The jacket of the water heater performs the task of holding insulation in place and providing a bit of clothing on what would otherwise be an ugly black steel tank.

Our technician should have brought this to your attention and explained what I have explained above.  For that I apologize.  However, I can assure you that in no way is your water heater compromised nor will it's warranty or performance be lessened in anyway.  Once again, thank you for contacting us and for your business.

Sincerely,

Terry Illy
Assistant Manager
L.D. Smith Plumbing, Inc.
(317)927-7186

Seems it's just too bad if you end up with damaged goods and customers just have accept that fact. If I had them deliver a new TV or stove with damage, would that be acceptable? Why is this any different?
The assistant manager cavalierly dismissed my claim, so I'll let you decide if you want to have them do your plumbing work.

These guys did a great job for me after a total disaster with Service Experts (see my review for info).

Besides replacing the furnace and coordinating with the tenant directly, they happened upon problems with the venting and addressed this issue as well, which btw was the main reason that the prior furnace was in such poor condition (blocked flow and backdrip of condensation which rusted everything out and would have prematurely degraded the new furnace).

Yes, there may be cheaper and in fact the bid from Service Experts was a bit less. However, the service and confidence they instilled coupled with the direct coordination with the tenant was the value-add and well worth a couple extra bucks.

I'd recommend them. Really nice people btw.

A really rude employee named Carl came to my house. I had sewage up to my basement steps when he left. He drug his sewage covered equipment across my brand new carpet after he was given a tarp to lay down to avoid the disgusting mess. He scoffed, and said I'll buy this carpet. Owner Leon finally called me a week later, berated me for calling his good guy employee out, asked me if I was perfect cause everyone has bad days, asked me if I wanted him fired so he has to tell his kids they can't eat because he got canned for me complaining. Also, my carpet was not taken care of. When Carl was walking out, he took a personal phone call and said he just finished the job from h***. Leon didn't apologize for Carl's conduct. Least his supervisor Jake did. Stay away from this joke of a business.

I called Summers for an A/C issue a few weeks back.  The tech told me the compressor was bad on my Trane unit.  I was told about $2900 to repair it and I was quoted between $5800 - $8800 to replace it.  I paid for the Service call and decided to get a second opinion from someone I trust.  I guy I have used on my rental properties for the past 5 years.  So
Hosanna property services came out.  Brett the owner replace the capacitor and checked the loads........ go to go.  Service call, part and labor -$165.00 WOW.  
If you need service.... Call Brett at Hosanna property maintenance - his number is #317-654-4126.  Call Brett for an honest opinion and save yourself some $.
In short........ do not waste your time calling SUMMERS Heating and Cooling.  I called the general manager there and left a message.  She never even returned my call!
Mark ( Noblesville Area)

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php