Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

I had 2 locations that I needed looked at. I told the person on the phone which one to arrive at first. They went to the wrong one. I was quoted for a job and the price was over double what any other contractor has since quoted me. lastly i had them do a smaller job at the second location. They didn't look for the problem at all and just immediately started getting to work (The problem was not solved). I would avoid them if possible.

Aqueduct saved my mom $2750 over a quote from a large local firm! David came out, rapidly diagnosed the problem, and fixed it on the spot within a couple hours. No more leaks! The 'big company' guy wandered around the house dropping quotes for new toilets, drilling holes, and replacing all the lines that had nothing wrong with them. SO... if you want somebody who straight-up and no BS, David is the guy! (OTOH if you want outrageous quotes and massive up-selling, then go with Acme...)

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

Yes they are very professional and respectful at Hamm & Son.  I had dealt with this company before with my job.  But this is my first time to use them for something personal in my home.  The plumber arrived at the time that I was given.  When he got here I showed him the kitchen sink faucet and he got right to work.  He got my old faucet out and replaced it was a new one in no time at all.  Their pricing is very reasonable and worth the price of the service provided.  I definitely recommend this company for your plumber need.  You will be taken care of and happy with the company and service.

The worker showed up to install my new faucet.
He completely removed my current faucet,
tried to install the new one, only to advise me finally
that is was the wrong size.  Charged me $270
for nothing.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

This was my first time using Isley's and wow, very impressed!  Communication was awesome.  Larry Brown was the tech who was here first thing this morning. Very professional and he sure knew what he was doing.  He got the parts needed and proceeded to spend 5-6 hours in our crawl working until it was done.  Very appreciated!!

Had plumbing issue in a bathroom and 2 outdoor water spigots replaced. Acme Plumbing showed up on time and did an awesome job! Will see recommend to friends and family!

I have used Captain FIx-It for 3 projects in my house. Kit is the best. On time, and not many company's out there like his.

I recently used Johnson Heating, Cooling, Plumbing for repairs. They did a great job. I found the charges very fair and the plumber, Brandon, was professional and friendly -- and effective. Thank you for the great work : )

Called in the early morning and they said someone would be there between 12 and 4pm. Someone came two hours after the window! Didn't have any parts with him. Started quoting me crazy numbers for cleaning out the sump pump and for a new sump pump which would have been $1300. Ended up going with a more professional and honest plumbing company whose fees were half of those of ARS!

Had JD Smith install a water heater 11/2016. Found that it was damaged prior to installation but they installed it anyway and didn't bother to inform me about it. I wrote to them concerning the damage and here is their reply:

Thank you for reaching out to us in regards to your water heater installation.  I have reviewed your picture and your invoice history as well.  Water heater installation can be quite an adventure.  Getting them loaded and unloaded on our vehicles, dragging them upstairs or holding on for dear life as we go downstairs.  Squeezing them around corners in homes and into tight little closets all without damaging the door trims, carpet or walls.  On many occasions the water heater jackets get scratched or dented in the process.  Sometimes they even come out of the box with a dent or imperfection on the jacket.  In almost all cases the issue is purely cosmetic and does not affect the performance of the water heater or the warranty.  The jacket of the water heater performs the task of holding insulation in place and providing a bit of clothing on what would otherwise be an ugly black steel tank.

Our technician should have brought this to your attention and explained what I have explained above.  For that I apologize.  However, I can assure you that in no way is your water heater compromised nor will it's warranty or performance be lessened in anyway.  Once again, thank you for contacting us and for your business.

Sincerely,

Terry Illy
Assistant Manager
L.D. Smith Plumbing, Inc.
(317)927-7186

Seems it's just too bad if you end up with damaged goods and customers just have accept that fact. If I had them deliver a new TV or stove with damage, would that be acceptable? Why is this any different?
The assistant manager cavalierly dismissed my claim, so I'll let you decide if you want to have them do your plumbing work.

Highly rated on Angie's List. I chose them after reading multiple reviews on many companies. They fixed a small problem and didn't overcharge or try to take advantage of us. I highly recommend them.

Worst customer service ever. The extremely rude tech that told me good luck finding anyone cheaper after I said I wouldn't use them again. After I said I would ensure (which I did) they would lose contracts with other large commercial apartment communities he replied, I don't care. The office was apologetic but it wasn't resolved. Even if I have to pay more, it's totally worth it.

When I lived in Indianapolis, I used Summers of Broad Ripple. I always had great service. So when I moved to Nobleville, I thought I'd give this franchise location a try. I live in Old Town, and the pipes are galvanized. I was looking for a quote to get my pipes updated. Had them scheduled to come out Wednesday July 6, and I was expecting a quote the next day, per the employee. Well the next day came and went. I called the office on Friday to get an update..still no luck. It's been 1.5 weeks and I have not heard anything back from them. Thankfully I had another company come out this past Wednesday and they are amazing. It's a lot of work, so maybe that's why I never heard back. But a call letting me know it is out of their scope would have been nice. Now due to this, I will be finding another company to do my annual maintenance on plumbing and HVAC.

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