Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

We were in need of emergency service to fix our washer and dryer.  I called at 12:30 to check on availability and they were at my house by 3.  They fixed the issue quickly while also explaining to me why the issue was occurring and how to notice in the future of a potential problem.  I was impressed by the professionalism of each person I spoke with today and their rate was extremely reasonable.  A Team will be my first call the next time we need a plumber.

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

So I finally had it with the tapping noise in one of our bathrooms. Fearing the worst (a leak) even though I had let this go on for some time, I decided today was the day to get a leak detection done.

To my surprise, Chris and Zack actually were able to work me into their schedule on the same day. The whole process took about almost 2 hours, but they were very thorough. Fortunately, the issue wasn't a leak and was just contracting/expanding older pipes.

I really appreciated the thorough explanation and answers to my questions. Chris and Zack were friendly, and it felt like I was talking to neighbors that were helping me out rather than someone I hadn't met. Chris is the business owner, and he offered to help out in the future should the need arise (and we both hoped it won't)! It's always reassuring to know that there are reliable service providers out there who take care of their clients whether it's first time service or return business!

These guys rock. Called and was scheduled next day; they came out and attempted repair on a leaking bathtub overflow but couldn't eliminate the leak completely (had a bathtub fitted over the original, and the leak wasn't in the plumbing). Ryan was honest, informative, and presented all options -  leaving me with a stronger sense of what to try next and how to resolve my issue. Best of all, the price was incredibly reasonable for the work performed. I can't recommend these guys enough - if you have plumbing needs, give them a call - you won't be disappointed.

This is a good company and Lucas, the person that provided my plumbing services, could not have been more professional.  I would recommend using this company and Lucas in particular.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

I am SO thrilled with my service from Jesse Jones from Covalen in Indianapolis.  He was professional, respectful, and very accommodating. He explained all of what was going on to me in a way in which I understood. He answered all questions that I had and made me feel a lot better about my situation. He is knowledgeable in this field and knows what he's doing. Jesse is an A+ employee. If I ever need to call this device again, I will ABSOLUTELY be requesting him.

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

I have not used used this company for plumbing services but had them contracted by Subzero Wolf for appliance installation
They installed incorrectly and would not make an attempt to rectify
Subzero had to get another contractor involved to correct their mistake

Had plumbing issue in a bathroom and 2 outdoor water spigots replaced. Acme Plumbing showed up on time and did an awesome job! Will see recommend to friends and family!

As an out of state rental investor it is extremely hard to find handymen and contractors who provide honest, high quality, and reasonably priced services.  After dealing with people who over charged for subpar work or even disappeared after getting an upfront payment, my only regret is not finding him sooner.  Kit has performed several repair jobs at cheaper rates than what I have gotten in the past.  Also only wants to get paid after his job is complete.

I don't recommend this company, we hired this company, they went there and did not complete the job. We  and found out from the plumbing company spoke to the tenant and mentioned that the landlord was not willing to fix everything, NOT TRUE!

I could never do business with this company after hearing this from the tenant, absolutely unacceptable.

Go somewhere else!

We recently had a plumbing emergency. (Clogged pipe, which started backing sewage up into our bathrooms) Needless to say we started dialing all plumbers to see who could get over to our house the quickest. ARS was the first to arrive and had our pipes unclogged in 1.5 hours. Anthony, the plumber, was super nice and explained everything while he was working. We didn't even know they had a special promotion going on, so we were so relieved when it only cost $89 AND it included having someone come with a camera to show you what's really causing your plumbing issues. We are so grateful for Anthony's quick response, professionalism, and knowledge! I hope all ARS employees are like Anthony because we will be using again if the need arises!

L. D. Smith installed a tanKless water system. Their quote was the best, timely and they spent the time thoroughly evaluating our needs.  T.J. did a wonderful job walking us through the pros and cons of the system.  Further, he found two different installation and cost options.  Would use them again!

I've used B&W Plumbing over 20 years.  They are professinal and fix the problem the first time. They also must be one of the highest priced plumbing contractors in the city.

I own several rentals and want a company that will set their own appointments with the tenant, call me before doing any extensive (expensive) work, and above all bill me. I don't want to have to meet the plumber at the property to pay him. B&W satisfied all this.

I realize everything has gone up, but since B&W went to book pricing it seems like more and more, I'm getting the shaft.

Example: I needed a new mixing valve on a shower. I tore the wall open and supplied the valve. Everything was exposed and right in front of the plumber. All he had to do was cut the old valve out and solder the new one in. The book said $595.00! I called the office and screamed like a mashed monkey. Because I am a longtime customer the manager put the guy on hourly rate. Wound up $250 for less than an hours work.

Example: In a pinch I needed some furnace work, it was Sunday and my regular guy had just passed away. Though I'd never used B&W for heating and cooling that is part of their trade so I sent them out, and told the guy to check the thermocouple. (The pilot light wouldn't stay lit.) He told me over the phone since I was a regular customer they wouldn't charge overtime for sunday work. Hooray! Except when the bill came it was $295 for replacing the theromocouple, a ten dollar part!

Again I complained and they took 10% off. But what the hey? I'm beginning to think B&W is just too expensive for my business.

A really rude employee named Carl came to my house. I had sewage up to my basement steps when he left. He drug his sewage covered equipment across my brand new carpet after he was given a tarp to lay down to avoid the disgusting mess. He scoffed, and said I'll buy this carpet. Owner Leon finally called me a week later, berated me for calling his good guy employee out, asked me if I was perfect cause everyone has bad days, asked me if I wanted him fired so he has to tell his kids they can't eat because he got canned for me complaining. Also, my carpet was not taken care of. When Carl was walking out, he took a personal phone call and said he just finished the job from h***. Leon didn't apologize for Carl's conduct. Least his supervisor Jake did. Stay away from this joke of a business.

They cancelled my appt a couple hours prior to the appointed time (illness of tech.)  I had made this appt. weeks ago, travel most of the time and this was a short window in which I would be home.  Requested they service my AC on Monday - told they were booked, requested they try to reschedule an appt. made for Mon/Tue so they could accommodate me.  Told I understand, but we can't do that  -- They would have had 3 days advance notice for a  reschedule, made with the client themselves.  As we all know, there are many people who are home most of the time and are flexible.    Apparently it is way too much work to attempt to see what could be done and rearrange a schedule.  (I am certainly open to services calling me to see if I can reschedule to help out, or to call if a cancellation has occurred so that I could be covered sooner).  Both phone and chat services were neither understanding, or willing to try to accommodate.  Best offer was 2 weeks out.  As I am on the road for business, have no idea what I will be scheduled to do at that time - that is why I made this appt. so far in advance.  

Apparently they have grown so big that loosing a client, with bad feeling, is not a big deal to them.  Somehow, I suspect there is a local company in Columbus that will be more than happy to gain a new client and provide service.

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