Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

I had 2 locations that I needed looked at. I told the person on the phone which one to arrive at first. They went to the wrong one. I was quoted for a job and the price was over double what any other contractor has since quoted me. lastly i had them do a smaller job at the second location. They didn't look for the problem at all and just immediately started getting to work (The problem was not solved). I would avoid them if possible.

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

I have used Hamm & Son's for the last 7 years for my 1965 home in northern Indianapolis.  I have had good customer service, prompt on-time service, fair pricing, and lasting results.  I highly recommend them.  My services calls over this time have included update of sink shut off valves, replacement of toilet during upgrade, and most recently clogged main drain.

Ciriello has now came to my rescue twice. First at my residence, second at a home I bought to flip. I regret forgetting to leave the first review, so I hope I get the point across that they are Amazing! Devon was our tech, and while we never wish to have plumbing issues, he is delightful to be around, found the exact problem and explained it to us immediately. Giving us our options, and explaining how it happened. They are very reliable and I highly recommend them!

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

They have a trip charge of $25 to provide an estimate.  Other plumbers will provide free quotes/estimates.  They said they have a coupon on Angie's List to waive it but won't give that out if you're not a member of Angie's List.  

I wouldn't use this company.  Their policies seem fishy to me.

Had plumbing issue in a bathroom and 2 outdoor water spigots replaced. Acme Plumbing showed up on time and did an awesome job! Will see recommend to friends and family!

As an out of state rental investor it is extremely hard to find handymen and contractors who provide honest, high quality, and reasonably priced services.  After dealing with people who over charged for subpar work or even disappeared after getting an upfront payment, my only regret is not finding him sooner.  Kit has performed several repair jobs at cheaper rates than what I have gotten in the past.  Also only wants to get paid after his job is complete.

I have nothing against the work the plumbers did but the way they conducted business. I was quoted 150 an hour and was told the job might take a few hours. That is fine and all. I paid the bill which they did not go over with me to explain the break down of what I was being charged. I looked over the breakdown of bill they emailed me the next day due to working night shift. I was charged over 200 an hour for 3hour which they were only there for two hours. I called and they acknowledged they lied about their time and refunded for the extra hour. Also surprise they charge 155 an hour per plumber which was never mentioned when I got the quote for the work. I feel the company should have been transparent and up front and honest about how they charge not after the work is done. That was the whole point in getting the quote so I as a single person could prepare for the very large bill. I would never go to them again for any plumbing issues due the dishonesty!

Tom B was very professional, quick, and pleasant to work with. He arrived towards the beginning of the service window, identified the problem and had the parts there in in 30 minutes. I wish service technicians from other companies operated like this.

Bad experience.

My home warranty company recommended LD Smith Plumbing. They ended up replacing the entire water heater, which required several new joints and pipes replaced/installed. The cost AFTER my home warranty was $1,000.

The very next day. My basement floor was wet again. Guess what...it wasn't the water heater!! The main line was clogged and needed cleaned, which would've been 100% covered by the home warranty. It just feels scammy.

And after seeing the other reviews, it seems I'm not the only one to feel this way.

Called B&W to look at a hot water heater. Repairman didn't even evaluate the unit. Just wanted to see how much he could charge me.  Quoted me $1,200.00 plus $250.00 to move a washer next to it! Went to Home Depot and got same unit installed for $700.00! What a rip off company! Wouldn't use them to hook up a garden hose.

If you want someone to make you feel incompetent call just drains. Called to get an estimate on something that it would cost to get a clean out but I don't know where the spot is for my clean out. She told me I would have to know where it was to get a clean out. I told her I'm not a plumber and I don't know these things. She then yelled at me that neither are they and hung up on me oh. Great customer service from them

I signed up for Summers Maintenance Plan to keep my equipment in good working condition and during my heating inspection they noticed a rusted heated exchanger and instead of recommending it for replacement - they immediately turned the gas off to my heater and said that according to state law they can't turn it back on until it was replaced and tried to get me over a barrel. I called another company and when I explained the situation they asked me if I had the inspection done by Summers - I didn't even have to tell them who did it. The other company agreed to come out, offer a second opinion and turned the gas back on.

Terrible customer experience - all they care about is making the sale, not providing you with recommendations or treating you fairly.

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