Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

We were in need of emergency service to fix our washer and dryer.  I called at 12:30 to check on availability and they were at my house by 3.  They fixed the issue quickly while also explaining to me why the issue was occurring and how to notice in the future of a potential problem.  I was impressed by the professionalism of each person I spoke with today and their rate was extremely reasonable.  A Team will be my first call the next time we need a plumber.

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

Love Precision Leak Detection for their accuracy!  They came out the day we called, found the leak, marked the spot.  We Highly Recommend Precision Leak Detection!

I have used Hamm & Son's for the last 7 years for my 1965 home in northern Indianapolis.  I have had good customer service, prompt on-time service, fair pricing, and lasting results.  I highly recommend them.  My services calls over this time have included update of sink shut off valves, replacement of toilet during upgrade, and most recently clogged main drain.

Mike was very courteous and professional. He did a great job. It seemed like a reasonable price.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Today we had our water heater replaced by Rik. Excellent service! He called ahead of his arrival within the timeframe we were given and worked hard until the job was done right.

We thought it would be a basic repair of bad heating fuses, but he had to replace the entire heater and trim pipes to get it to fit. A pretty big job for a Saturday morning/afternoon that none of us expected.

We will certainly call them again for future repairs. Professional and friendly right from the start with the receptionist booking the repair.  VERY SATISFIED and thrilled to have hot water again as the weather gets colder.

Acme Plumbing repaired/replaced tub spout and water spigots. We are very pleased with the repair and professionalism of the plumbers. If you have leaky spigots, get them replaced! The new spigots are aesthetically pleasing. Great job ACME PLUMBING!

I have used this company 3 times now and always a pleasant experience.

All 3 were electrical light replacements with fans.  They do great work and are polite and clean up after themselves.

I will be using them again in the future.

Darlene Corbett

I called for a quote to install a bathroom faucet, a kitchen faucet and a water heater. A really nice guy came out and quoted me $625.00 for the bathroom faucet, $625.00 for the kitchen faucet and $650.00 for the water heater. Mind you I have all the parts that is just for the install. I told him thanks but No. So then I get an email from the company. They will do my installs for the bargain price of $1,400.00. Still NO.  3 hours work for that price is crazy. ...
So do what I did next..I got out my old paper phone book and found the smallest ad under plumbers and called him. He will do my 2 faucets for $130.00 .He is licensed,bonded and insured..I can't share his name ..he is on my speed dial now..Those big companies have nice big trucks and lots of overhead which means nice big prices.

So businesses, like ARS/Rescue Rooter, read Yelp reviews and take them seriously which is how we received an email from them stating we should have informed them of our dissatisfaction than they finding out about it online.  Fair enough.  Duly noted.  They wanted a chance to remedy the problems ASAP, and true to their word, they quickly sent two guys to our house to review all the problems we had.  The project manager apologized for the mess created for lack of tarps and the sloppy job done by the previous serviceman who has since been terminated for having done same to other homeowners.  

The two servicemen who came out to review our problems were very nice and thorough, listened to our concerns, tried some cheaper alternatives to fix the problem but agreed with us on the solution which was to install dampers in the vents to regulate and quiet down the airflow.  They installed the dampers for no extra charge, and no charge for the travel and labor to do so.  They were very neat and tidy, and we couldn't even tell someone had been in our house doing work when we came home.  It's always a relief and convenient to have a trusted company perform work in our home without us having to be present, especially for those of us who work all day.  To compensate us for the previous drywall mess, they fabricated a custom, metal cover for our insulated vent tunnel free of charge.

I can now say I highly recommend ARS/Rescue Rooter to perform service work on my home because I can count on them to care about my Yelp review and remedy any problems I have at lightning speed to my utmost satisfaction.  They are also a stand-up company in that they were quick to apologize and accept responsibility for their employee without making any excuses.  With more free work and free material from them, I don't think I could have done better price-wise, if I bought and installed the furnace, ducts and vents myself.

I moved into a new home back in March. On April 13th, 2018, I had to use my home warranty because my Water heater was leaking.  The water wasn't staying in the pan and it was leaking all over my ceramic tile and onto the carpet. Kevin from L.D. Smith Plumbing came out. He told me I needed to have the water heater replaced. I agreed. He replaced it and installed the new one. He informed me that the home warranty didn't cover the disposal of the old unit, so at this time I paid $140, so he could take my old broken one away. Kevin at this time only replaced the water heater and not the pan. We talked about water leaking out of the pan and he saw water under the pan. He said that it will dry out, there was just a lot due to it leaking.

Now fast forward to 9/21/2018, I had to have them come back out (through the Home Warranty) because the pipe on my water heater was leaking again! It was not holding in the pan again! I had to keep switching out towels every day for two weeks prior because the pan was leaking all over my ceramic tile and carpet again! When Kevin came back in he told me that he talked to the home warranty company and they said they would cover the leaking pipe, but I needed to add a expansion tank and they didn't cover that. He then joked about how he had to word things correctly to the home warranty people because they are picky about what they cover. He told them he had to change the pipe (which was on the side of the water heater), but when he told them that the pan was leaking again - they all of a sudden wouldn't cover him removing the water heater, so I had to pay out of pocket for that and that cost was $544! I at this time asked him why I would have to pay to have him pull the water heater out to see if there was a crack in the drain pan and his response was Well it's not covered and that is the cost of labor to unhook the unit and pull it out to replace the pan. I stood in disbelief because the water heater needed removed anyways so he could fix the pipe and cut the pipe on top to install the expansion tank. He just looked at me like he understood, but said he had to charge me that. This was on top of the $364 I had to pay for this expansion tank because supposedly the water heater heats up too fast and it needs more room for the water to go when it expands. Not sure if this is true or not because right now I'm not believing anything I was told by this company. I had to pay the total $908 so I could actually have my 5 month old water heater working properly.

I called the office on Monday 9/24/2018 to try and talk to the owner about my issue. I in no way needed to pay the $544 for him to disconnect and remove the water heater when he had to any ways to fix the pipe and install the expansion tank! I spoke to Jennifer, who claimed to be the office manager. At first she was extremely rude when I was explaining the situation to her and told me that back in April, Kevin never put notes in the system from my order about the pan leaking, therefore it was too long ago to assume that it was an issue back then. I explained THREE times how Kevin told me he'd have to remove the water heater to fix the pipe and install the expansion tank on top because he had to cut the pipe on top of the water heater to install the tank. She finally just said she would talk to the owner of the company and he would call me back. About 15 minutes later I received a call back from Jennifer stating the owner Lance, said she could refund $100 for the inconvenience. WHAT!?!?! I asked her what $100 of the $544 I paid for him to just remove and disconnect the water heater meant and why was it only $100, when in no way should I have had to pay this amount. All she would say is that Lance, the owner, told her just to do that, but she didn't know why it was only $100, she would put it back on my debit card I paid with.

I am in EXTREME DISBELIEF about this experience. I feel 100% taken advantage of and lied to. When I let a service pro in my home, I'd expect them to be professional and do the right thing. I have asked the owner Lance to reach out to me, but still haven't heard anything from him. This was wrong and just a way for the company to get money from a home owner and the home warranty company.

STAY CLEAR OF THIS COMPANY. If the home warranty company assigns your plumbing issues to this company, call and have them send the request to a different local company! They take advantage of the customer and are just out to get as much money from a home owner as possible and double dip with getting money from the home warranty company. Their office staff is unprofessional and rude. Also, the owner Lance, must not care too much about his customer's experience if he won't even reach out and at least have a professional conversation with a customer.

Don't even think about calling B&W Plumbing. Their technicians are incompetent and caused further damage to my a/c and now I will have to spend thousands on a new one. I would have been better off if I had never contacted them. I found them on A. List and since I complained to them today, they have conveniently  been removed from the list.... a sure sign of a scam!

10 years ago Just Drains cleared my 8 sewer line using a 6 cutter.  So their work having lasted a decade, I called them again.  I told the office, then the technician, that I had a 8 line and 40' run and needed a 6 cutter.

This time the technician used a 2 auger and apparently just bored a two inch hole in an 8 clog.  The drain ran for 5 weeks before the small hole closed up again.

I called and explained how I thought the technician messed up the job.  They said 30 days warranty, why didn't you call and complain after the technician left?

The phone person and manager were both quite rude saying that I was wrong about why the cleaning lasted 35 DAYS instead of 10 years and refused to make good.

When they ask if I wanted them to pay for them to come out again, I ask why I should pay for them to fix their technician's screw-up instead of calling their competitor for a proper job.  They hung up.

This company offered a really good deal on annual air conditioning tuneup last year so I decided to give them a try.  I bought their 3-visit package:  (plumbing check, tuneup, AC check, furnace check).  Two of the techs were really friendly (the AC and furnace ones); the third (plumbing check) less so.  He pulled out a camera (kind of like the dentist does) and showed me the inside of my furnace, which had some rust spots.  This didn't mean much to me but he insisted that because of these  the furnace needs to be replaced.  Of course I was alarmed, so called my regular local appliance company for a second opinion and they said there was absolutely nothing wrong with the furnace.  Plumbing guy said my water heater was such a poor model that the company doesn't make them any more.  I called the company and that said that they are making that model to this day.  

Because of this shady advice, and because I had similar scheduling issues as the other customers, I gave their special offer a pass this year.  It's too bad, because other than the sales pitches, the techs really were friendly.  But I am a single woman living alone and depending on repairmen to be honest about repairs.  I just don't feel I can fully trust them.

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