Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

Amazing experience with David. He was extremely knowledgable about the codes and what equipment to get. He stepped in an corrected a basement sink and pump installation. While it was frustrating to be in the situation, I felt assured that David wasn't going to take advantage or take any short cuts while fixes someone else's mistakes. He communicated very well- he gave me updates on when he'd arrive for both the quote and the work. He was very professional, wore booties around the house, cleaned up all the messes from the installation and ensured we were 100% happy before leaving. He also gave a range of options for the repair/replacement; ie fix the current leak, fix the worst part vs total replacement. In addition, he let us know his work is guaranteed and to call if there are any issues.

Again, to be in a situation where someone you hired did not do the job they were supposed to, it is very frustrating and you feel very taken advantage of. David came in and completely reversed the situation and gave us a ton of advice for next steps. It was great to work with him! We will be sure to use him for all our future plumbing needs!

Love Precision Leak Detection for their accuracy!  They came out the day we called, found the leak, marked the spot.  We Highly Recommend Precision Leak Detection!

Hamm & Sons we're prompt, polite, and efficient! I had an emergency bathtub overflow and they were here the day of to unclog my drain. Definitely will call them again!

Very responsive, efficient, and reasonable fees for a repair on a sump pump! Jeff was awesome and very professional. He explained everything - great teacher! We had called another company before. They said they would come between 12 and 4pm. He arrived at 6pm! Also, their fees were double what I had to pay today and who knows... They could have cheated me into paying $1300 for another pump. So happy we used this honest plumbing company!

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Jake Lembke went above and beyond to make sure I had working water in my kitchen. After he realized my old/broken faucet had been installed wrong he had to use a saw to get it out. Then came the bigger problem - my new $360 faucet had a manufactuers defect - a chip in the sensor area. He waited for me to drive to lowes to get a new one. And he installed it. All told a 4 hour job - for which I paid only the basic install price.  Highly recommend this company. Oh - I was able to get a fix the day after I called.

We had an emergency on a Sunday. Dave was out in an hour, made a game plan and was out the next day for the entire day fixing the issues. He was professional, knowledgeable and accommodating. Thanks Dave, and everyone else!

I needed someone to help my elderly Mom out with a couple of repair problems, and I don't live in the area. Kit was super responsive and timely. Kit quickly identified the issue and resolution. Then he followed through to finish the repairs. Great guy. Thank you, Kit!

Our air conditioner unit started blowing regular air and we called on a Sat. night. They responded back as I was leaving a message. The tech could be there on Sun. morning. He arrived and diagnosed the problem and told me the part (A condenser I believe) was Basically $250. Although I am no heating and air tech I went online before he arrived and was correct in what he told me was the issue. The part online was anywhere from $20 to $40. I don't know if a person has to have a license in order to get the parts needed, but a part with an 800% markup over what a price is online is ridiculous. Plus the weekend rate and part equaled $400. With all that being said, I would try to hold out another day (they did tell me that was an option) in order to save extra cash. 95 degree days are pretty miserable so we went with it and just paid the cost. Service was great, tech seemed like a good guy (forgot his name) but if you know a person with experience in that field, I would try to get them to help you and work out a deal with them if possible

My thermostat had gone out and the furnace wasn't working, and I called ARS to come out. The technician inspected the thermostat and advised the only way to repair it at the moment was to install a Nest Pro thermostat, and the cost would be $800 installed. I declined and paid the $90 service visit fee. Out of desperation, I opened the thermostat, poked the wires, saw one was loose, tightened the screw, and the HVAC system started working again.

Shawn at L.D Smith is a consummate professional and a master of his craft.  I request him to do all of my work.  We had a pressure issue once, another plumber wanted to charge thousands of dollars to break into the foundation of our house investigating a possible crack.  Shawn took all of 5 minutes to determine a spicket in the yard was slowly trickling through a hose and messing with the pressure.  Saved money, fixed the problem, and I have relied on L.D. ever since and they have handled every problem quickly, easily and without fail.  This afternoon they are installing a water softener after I had them fix the piping to prep for another company to install one for cheaper.  Welp that company was unreliable.  L.D. may not be the cheapest, but they're worth every penny.

I've used B&W Plumbing over 20 years.  They are professinal and fix the problem the first time. They also must be one of the highest priced plumbing contractors in the city.

I own several rentals and want a company that will set their own appointments with the tenant, call me before doing any extensive (expensive) work, and above all bill me. I don't want to have to meet the plumber at the property to pay him. B&W satisfied all this.

I realize everything has gone up, but since B&W went to book pricing it seems like more and more, I'm getting the shaft.

Example: I needed a new mixing valve on a shower. I tore the wall open and supplied the valve. Everything was exposed and right in front of the plumber. All he had to do was cut the old valve out and solder the new one in. The book said $595.00! I called the office and screamed like a mashed monkey. Because I am a longtime customer the manager put the guy on hourly rate. Wound up $250 for less than an hours work.

Example: In a pinch I needed some furnace work, it was Sunday and my regular guy had just passed away. Though I'd never used B&W for heating and cooling that is part of their trade so I sent them out, and told the guy to check the thermocouple. (The pilot light wouldn't stay lit.) He told me over the phone since I was a regular customer they wouldn't charge overtime for sunday work. Hooray! Except when the bill came it was $295 for replacing the theromocouple, a ten dollar part!

Again I complained and they took 10% off. But what the hey? I'm beginning to think B&W is just too expensive for my business.

If you want someone to make you feel incompetent call just drains. Called to get an estimate on something that it would cost to get a clean out but I don't know where the spot is for my clean out. She told me I would have to know where it was to get a clean out. I told her I'm not a plumber and I don't know these things. She then yelled at me that neither are they and hung up on me oh. Great customer service from them

Appt at 10, showed up at 8. Was in a hurry to get to the lake. Said we had cracks in our heat exchanger and don't use or we will have a fire. Had another consult and not the case.

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