Best Businesses in Indiana

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

We were in need of emergency service to fix our washer and dryer.  I called at 12:30 to check on availability and they were at my house by 3.  They fixed the issue quickly while also explaining to me why the issue was occurring and how to notice in the future of a potential problem.  I was impressed by the professionalism of each person I spoke with today and their rate was extremely reasonable.  A Team will be my first call the next time we need a plumber.

I had a major hot water tank leak. David responded quickly to my request and was able to come out the next day. He kept me informed as to when he would arrive so I was able to get other things done as opposed to being stuck waiting.  He was courteous and thorough and talked me through all my options. I needed a new tank and he went and got what was needed even though it was almost 5pm and came back and finished the job so we could have hot water that night. He made sure my utility area was clean and tidy after he completed the job and I very much appreciated that he stayed until 7 pm to take care of my issue. The price was reasonable and the service was great.

Love Precision Leak Detection for their accuracy!  They came out the day we called, found the leak, marked the spot.  We Highly Recommend Precision Leak Detection!

Pleasant plumbers, kept me informed, cleaned up each day, very respectful, easy to understand billing (which added up and was under the original quote), quickly installed and very informative!

Excellent! Thank you. Mike Jenne was my technician. He did a great job and was considerate regarding cleanup, which is amazingly better than previous plumbers who have been to my house. Mike was also wonderfully communicative, updating me on the process throughout. I really appreciated all of the information he gave me.

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

I have hired them for 2 major jobs and he is always fair priced and works me in quickly. Top quality work and communicated very well ! Will always call him first for plumbing needs !

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Great family owned company!  I have know the Isleys for over 15 years!  Great people!

Scheduling was easy, very polite @ the office/scheduling & service the next day!  We needed our septic tank pumped & their employee, Shane Knight, was wonderful to deal with. Prompt service & called prior to coming, & just about right on the targeted time given to me!  I would use them again!

Kit was WONDERFUL! he responded very quickly to my request for a home inspection and quote. He showed up when he said he would and sent me a lot of photos of the items that needed to be repaired. He also gave me a referral for the items he couldn't fix. He is a great guy! I highly recommend him. Thanks Kit!

I have nothing against the work the plumbers did but the way they conducted business. I was quoted 150 an hour and was told the job might take a few hours. That is fine and all. I paid the bill which they did not go over with me to explain the break down of what I was being charged. I looked over the breakdown of bill they emailed me the next day due to working night shift. I was charged over 200 an hour for 3hour which they were only there for two hours. I called and they acknowledged they lied about their time and refunded for the extra hour. Also surprise they charge 155 an hour per plumber which was never mentioned when I got the quote for the work. I feel the company should have been transparent and up front and honest about how they charge not after the work is done. That was the whole point in getting the quote so I as a single person could prepare for the very large bill. I would never go to them again for any plumbing issues due the dishonesty!

Larry D.
Our furnace that was not even one year old we purchased from ARS went out 12/24/2022. We called them and was told the first time could get one out was 12/27 or 12/28. Told them we both had heart conditions and needed furnace fixed asap. Set up appointment for morning on 12/26. 11:30 a.m. no one came. Called and was told no appointment was shown for me. Sent out tech who was very good. Needed control board. Check if in stock. Never heard from anyone again. Called 12/27 was told hadn't heard from parts warehouse. Called 12/28 part was in shop could install that afternoon. I have dealt with ARS for 20 years. Tech have been very good. Office staff leaves much to be desired.

Bad experience.

My home warranty company recommended LD Smith Plumbing. They ended up replacing the entire water heater, which required several new joints and pipes replaced/installed. The cost AFTER my home warranty was $1,000.

The very next day. My basement floor was wet again. Guess what...it wasn't the water heater!! The main line was clogged and needed cleaned, which would've been 100% covered by the home warranty. It just feels scammy.

And after seeing the other reviews, it seems I'm not the only one to feel this way.

I have worked with B&W Plumbing, Heating, Cooling and Drains multiple times for my rental property in Indianapolis. Their dispatch and customer service team are fantastic! Mesha and Crystal are always patient and helpful. Dave McDonough fixed a kitchen sink leak and replaced a kitchen faucet, sink bowl and garbage disposal. He did great work! Dontril Williams replaced a water heater for me and fixed a challenging slab leak in a tight space. He was easy to work with, communicative and went above and beyond for us.

I highly recommend B&W for your plumbing needs.

If you want someone to make you feel incompetent call just drains. Called to get an estimate on something that it would cost to get a clean out but I don't know where the spot is for my clean out. She told me I would have to know where it was to get a clean out. I told her I'm not a plumber and I don't know these things. She then yelled at me that neither are they and hung up on me oh. Great customer service from them

Our AC was not fully working.  Happy that Summers tech came out same day.  After inspection, I was told that there was a leak in the unit and since unit was so old it would cost over $1000 to add Freon with no idea how quickly it would leak again.  I was expecting to may have to replace the unit as it was 20 years old.  The tech then went downstairs to look at furnace and came up and told me it was cracked and I needed to replace that also.  After a few minutes he worked up a quote to replace both furnace and AC for $12,995.  He also said he was upsizing the AC from 3.5 ton to 4 ton.  I paid him the $99 and thanked him for the estimate.  I then called two other HVAC companies in my area.  They also came out same day.  I then learned the following:  1- The Summers tech turned off my gas without telling me, 2- The Summers tech removed the fuse from the AC without telling me, 3- The AC unit I have is 4 ton already (not 3.5).   Both the quotes from the other companies were almost $3000 LESS (around $10,000).  These other companies would also add Freon at no charge to get me some cooling the same day until the new units could be installed.   Always get more than one quote if you do decide to call Summers.

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