Best Businesses in Indiana

We live in Monticello, Indiana and had our AC unit replaced last week. Jarmy Johnson was a complete professional replacing our AC unit! Absolute Comfort was one of four contractors we received quotes from. Jarmy came out to do our estimate. He was extremely knowledgeable, honest and friendly. During the replacement, Jarmy and Jason were wonderful! Even when they encountered unforeseen issues during the installation, they were able to troubleshoot and quickly solved the problem and still came in at their original quoted price.

Ok its rare to run into a business as customer centric as Pristine. My plumbing sewage line connection outside my house had broke and I am selling the property so I needed to get a repair estimate. I contacted at least 7 or so businesses that do this work and Pristine was first to respond quickly which would be a plus if I had been still living at the house as a house without a sewage conneciton would be a real emergency. Others didnt respond or were literally a week later. Provided a thourough estimate and evaluation of the line and potential solution that was in line with the only other similar quote I received. I would have and probably should have used them for the repair and ran into a huge potential issue with the company I selected. I called Pristine back to see if they could help and got an immediate response ironically going late into the night and running out of time my vendor is going to fix my issue, but based on my interactions and the great service I would definitely recommend Pristine and will definitely be calling them for any future needs I have.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

If zero stars were an option, that is what I would give.  I had an appointment scheduled for today at 8 am and received a text at 7:30 am stating they need to reschedule my appointment.  30 minutes is not an appropriate time frame to cancel an appointment.  They truly do not care about customers & their time. Representative kept saying I understand, but if you really understood - my appointment wouldn't have been cancelled, especially on short notice.  Supervisor Daniel is extremely rude & couldn't provide a real reason for cancelling my appointment.

Great experience! Good, honest, fair service. I can't say enough good things about this plumbing company. They came on time and did an excellent job cleaning the drain.

I had a drain backing up in the basement on a day when a snow storm and the city shut down. I called someone I'd used before but he couldn't get anyone here for several days. He recommended Curt & Jerry. They were here in about 2 hours and quickly figured out that the problem was the kitchen sink even though the sink was running normally. The charge was reasonable. I couldn't be happier.

I called Summers for a water pressure issue.  I called the Southport number on a Friday afternoon and they were able to book me for the following Monday afternoon.  I told them I needed an afternoon appointment because of work.  The scheduler said it would be put in the notes.  I received a confirmation call that afternoon with a call time of 2-4pm and I said I needed a 30 min head up.  Come Monday, they called me at noon, 1p and finally at 1:45p trying to see if I was available for the technician to come out.  I kept telling them that my call time was 2-4p and I can't leave work yet.

When I finally arrived at home to meet the technician shortly after 2p, he was about 10 minutes behind me.  He was super friendly, put on a face mask and shoe covers and we discussed my problem.  He asked each time before entering a room, opening a door, or laying anything down.  Unfortunately for me, my issue turned out to be a $5 fix and I had to pay their $89 service fee.

I will say that my parents have used Summers (Noblesville center) for SEVERAL different projects and issues throughout the years and they have always been satisfied with their work.  They usually end up doing a little extra/going beyond and not charging for it.  Would I recommend them...probably. Would my parents recommend them...definitely!

I had used their sister company Williams Comfort Air before so when I needed help with my water heater I call Metzler's Mr. Plumber.  I had water leaking out the bottom of my tank and they made it clear it could break worse any minute possibly and it needed to be replaced.  So, obviously it could last longer... but the pressure to make a quick decision is there.  So we went with a Tankless water heater.

A week later I had a different plumbing company over because I wanted to put in a water powered backup sump system.  That plumber commented on the new tankless and said it's a great unit and he installs it himself.  He asked if I would tell him what i paid... so i did.  Doing his best not to laugh... he said wow, that's $1,200 more then what I charge.  Obviously I didn't feel very good at that moment.

So most reputable companies stand behind their prices and if something is off they match or do something to compensate.  So I called them up and all I got was avoidance and cold responses.  The plumber even called me that installed it and after telling him he openly admitted that Mr. Plumber is a lot more expensive then most plumbing companies.  Claimed it was because the training their technicians are required.  Well... that so called training I didn't see cause a week later i had water leaking out the water pipe leading into my new tankless.

A hundred or two dollar difference I could swallow... but $1,200 is A LOT.  Then for them to admit after they are a lot more expensive.  It really felt like they take advantage of a situation where you put in a position and make you feel like you have to make a quick decision and can't price out or get other quotes.  You trust they are being fair pricing and they are not.  I contact a third plumbing company and their estimate in the same range as the other that was $1,200 cheaper.  So it wasn't just one random company.

After all that... Mr. Plumber refused to do anything and said the job is done and sorry.  Obviously showing they don't care at all about how customer feels.  Now I feel very used.  Plus to mention the work they did on the past for a furnace with Williams Comfort Air.

So do yourself a favor and DON'T USE THEM and save A LOT of money!

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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