Best Businesses in Indiana

Absolute Comfort was recommended to my husband and I by a co-worker. In May 2017 we awoke to our AC no longer blowing out cold air. We called Absolute Comfort and within a  day Jaramy inspected our HVAC system and we knew what was wrong and three different ways to fix/replace it at various price points. Ultimately, because our AC was 20+years old we decided to replace it and with their help were able to determine what system would be the best value for our home,upfront pricepoint, and overall lifecycle costs.  They also gave us options we were curious about with pricing for upgrading our thermostat and replacing our equally old heater. They had a great financing program but offered a cash discount, so we ended up doing the later to replace our AC. Once we determined which model we wanted it was installed efficiently within a day; they greatly respected our property and everything was clean and orderly when they left. Several months later our new system is running perfectly and everything their team came in contact with is still running as smoothly  as when they left several months ago. They provided excellent customer service and answered all questions we had pleasantly and knowledgeably. We plan to work with them in the future on any concerns we have with our home.

Great service & price. Had an old water softener replaced & a tankless water heater installed. The owner personally called me & made the quote, visited the job in progress, and visited after to make sure I was completely satisfied with the products and the work. The crew was polite, knowledgeable, & professional. My water system is much improved! Highly recommended.

Sam with May Plumbing did a fabulous job installing a new outside faucet for me today.  They were able to give me a very reasonable quote and even do the install the very same day!  Extremely efficient and obviously skilled and experienced. I will absolutely call them again!!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

Had them come out to service my furnace. The tech looked at the humidifier that has never worked in the 5 years we lived here. Big problem was he didn't put the humidifier back together after he was done. I noticed this when I noticed my garage was twice as hot as my home. Called them to come back out after I tried to put it back together but there where some screws missing. They came out and said they would need to come back with sheet metal. The tech said it would be on Monday if they already had the sheet metal Tuesday if they did not. A week later they call to make time to put the sheet metal in. The tech showed up two hours late with no apology only saying their where other people in front of me. From a week ago?  All calls to their service center have not been returned and surprise surprise the furnace is still leaking air from their botch job
And it only cost $224 for them to make me angry. Quite the deal

We had Just Drains out 9/17/21 for a clogged drain backing up in toilet and bathtub. Gentleman couldn't fixtures problem so they said they sent the supervisor out and it was fine. Called back 10/6/21 to let them know that it wasn't working again and the property is a rental and is vacant and has been vacant since they were out in 9/17/21, and they said they would call me this morning 10/7/21 and they didn't and I called the office and the lady in there was so rude and stand offish and kept hanging up on me because I couldn't tell her what they did because I was driving and didn't have the invoice in front of me however I gave her the date, name and address and asked if she could look it up and she told me I was rude?!!!! She was the rudest person in customer service I have ever dealt with in my 55 years. She has no business dealing with customers period. I am requesting a full refund and its a shame we have several rental properties have used them over the years, and I will NEVER use them again. They don't want to honor the 30 day Guarantee as it states on their website or don't know how to fix it, and thats fine, them just return our money and I am calling another company.

These folks are honest, fairly priced, and get the job done right -- and fast! I was quoted several thousand dollars by one of the big-name, corporate plumbing companies. I sought a second opinion and somehow ended up here. Curt and Jerry got me fixed up for a fraction of the price. Everyone at the company from Denise on the phone to the fellows who came out to do the job were extremely helpful and honest.

I was overcharged. I was charged $90 and nothing was done. There was a second guy from the same company that came out a few days later admitted the first guy overcharged me for doing nothing. So the second guy checked out my furnace for free.

We called to schedule a service request at 11:00am on Sunday. We were told that a tech would call us when somebody was able to come out the house. After waiting for 3 hours, we called to check the status and gave no update except we were on the list.  After over 5 hours of waiting and still not hearing from anyone we decided to cancel the request.
The lack of urgency and communication was very disappointing. I would not recommend them to anyone, let alone if you had an emergency.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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