Best Businesses in Indiana

Absolute Comfort was recommended to my husband and I by a co-worker. In May 2017 we awoke to our AC no longer blowing out cold air. We called Absolute Comfort and within a  day Jaramy inspected our HVAC system and we knew what was wrong and three different ways to fix/replace it at various price points. Ultimately, because our AC was 20+years old we decided to replace it and with their help were able to determine what system would be the best value for our home,upfront pricepoint, and overall lifecycle costs.  They also gave us options we were curious about with pricing for upgrading our thermostat and replacing our equally old heater. They had a great financing program but offered a cash discount, so we ended up doing the later to replace our AC. Once we determined which model we wanted it was installed efficiently within a day; they greatly respected our property and everything was clean and orderly when they left. Several months later our new system is running perfectly and everything their team came in contact with is still running as smoothly  as when they left several months ago. They provided excellent customer service and answered all questions we had pleasantly and knowledgeably. We plan to work with them in the future on any concerns we have with our home.

I found out while doing a bathroom remodel that I had a sewer leak in my crawl space. First impressions mean a lot and I got a call from Pristine literally within 2 minutes of sending them an email requesting an estimate. Evert came out to take a look and recommended a total repiping of the house due to its 66 year old age. Derrick and Nathan came out the following week and earned their pay that day, as it was quite the mess down there. The estimate I received was very good, based on a family member who's a local journeyman plumber with Local 440. Could not have asked for better service from Pristine. Will definitely use them in the future for any plumbing needs.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

This is the cleanest plumbing company I have ever used. They came the same day to repair my toilet and water jetted out a clogged sink drain. Great price great customer service and all around great company to work with. I will never call anyone else.

Probably the Best customer service I've ever experienced with a company providing services for our home!  All of the admin staff I spoke with over the phone, specifically Terry, were friendly and really on top of their game!  And our technician, Michael, was incredibly knowledgeable and not pushy when it came to recommendations whatsoever.  He spent extra time discussing with me how an HVAC system works, different features available that benefit our family's needs specifically, and showed me prices on everything I asked about.  He even offered to come back and sit down with my husband and I, should we want to discuss anything further.  Everything from the text prior to our appointment showing a photo of the technician that would be coming to our house, to the hand-written thank you card we received from Terry afterwards, proved that they care about doing business the best way possible!

We had Just Drains out 9/17/21 for a clogged drain backing up in toilet and bathtub. Gentleman couldn't fixtures problem so they said they sent the supervisor out and it was fine. Called back 10/6/21 to let them know that it wasn't working again and the property is a rental and is vacant and has been vacant since they were out in 9/17/21, and they said they would call me this morning 10/7/21 and they didn't and I called the office and the lady in there was so rude and stand offish and kept hanging up on me because I couldn't tell her what they did because I was driving and didn't have the invoice in front of me however I gave her the date, name and address and asked if she could look it up and she told me I was rude?!!!! She was the rudest person in customer service I have ever dealt with in my 55 years. She has no business dealing with customers period. I am requesting a full refund and its a shame we have several rental properties have used them over the years, and I will NEVER use them again. They don't want to honor the 30 day Guarantee as it states on their website or don't know how to fix it, and thats fine, them just return our money and I am calling another company.

I had a drain backing up in the basement on a day when a snow storm and the city shut down. I called someone I'd used before but he couldn't get anyone here for several days. He recommended Curt & Jerry. They were here in about 2 hours and quickly figured out that the problem was the kitchen sink even though the sink was running normally. The charge was reasonable. I couldn't be happier.

Dustin arrived on time, wore a mask, and was very professional. Not only did service the ac and address some minor issues we were having, he also killed a massive wasp nest that was clogging up the system. Will keep using Summers!

We had a clogged kitchen sink and we called Mr. Plumber to resolve the issue. Jonathan was professional and courteous. He did a wonderful job! Also, customer service over the phone was awesome. Thank you!

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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