Best Businesses in Indiana

We had to have our water lines replaced.  The guys did a great job.  Our estimate from Absolute Comfort was a fraction of a competitor's estimate.  They also moved the lines for our washer, cleaned out our crawl space, and installed a water softener.  We have more work that needs to be done, and we will be using Absolute Comfort again!

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us.

They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit.  

The tech was knowable, efficient, and courteous.  

We purchased a unit ourselves and he was got everything set up and installed properly.  Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing.

They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc.  

All of that and they were extremely reasonably priced!

A+ and I would highly recommend this company.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

I have used Service Plus for several plumbing and cooling issues.  They are wonderful to work with.  Quick, responsive service.  Great communication and nice technicians.

Great experience! Good, honest, fair service. I can't say enough good things about this plumbing company. They came on time and did an excellent job cleaning the drain.

We had them come to open up our clogged drains. Boy! Did they open the drains!!! It is now running though our downstairs ceilings. The company will not take credit. Said it was our fault because we have old pipes. They advertise licensed plumbers but both gentlemen where not licensed, they told us that, after they were finished. After contacting the company, the lady was very rude and won't give their license number or bond information.
Dont use them..

A/C went down and they came out within a few hours after calling them.  They went thru the diagnostics and explained everything they did.  I decided to purchase a new A/C and furnace we have been milking the furnace for the last few years.  Got a great deal and they are coming out tomorrow to set it up.  They were also nice enough to leave the part that fixed the issue on our old unit at no charge for the night.  Highly recommend them. Kelton and Tyler were great and very professional.

I had used their sister company Williams Comfort Air before so when I needed help with my water heater I call Metzler's Mr. Plumber.  I had water leaking out the bottom of my tank and they made it clear it could break worse any minute possibly and it needed to be replaced.  So, obviously it could last longer... but the pressure to make a quick decision is there.  So we went with a Tankless water heater.

A week later I had a different plumbing company over because I wanted to put in a water powered backup sump system.  That plumber commented on the new tankless and said it's a great unit and he installs it himself.  He asked if I would tell him what i paid... so i did.  Doing his best not to laugh... he said wow, that's $1,200 more then what I charge.  Obviously I didn't feel very good at that moment.

So most reputable companies stand behind their prices and if something is off they match or do something to compensate.  So I called them up and all I got was avoidance and cold responses.  The plumber even called me that installed it and after telling him he openly admitted that Mr. Plumber is a lot more expensive then most plumbing companies.  Claimed it was because the training their technicians are required.  Well... that so called training I didn't see cause a week later i had water leaking out the water pipe leading into my new tankless.

A hundred or two dollar difference I could swallow... but $1,200 is A LOT.  Then for them to admit after they are a lot more expensive.  It really felt like they take advantage of a situation where you put in a position and make you feel like you have to make a quick decision and can't price out or get other quotes.  You trust they are being fair pricing and they are not.  I contact a third plumbing company and their estimate in the same range as the other that was $1,200 cheaper.  So it wasn't just one random company.

After all that... Mr. Plumber refused to do anything and said the job is done and sorry.  Obviously showing they don't care at all about how customer feels.  Now I feel very used.  Plus to mention the work they did on the past for a furnace with Williams Comfort Air.

So do yourself a favor and DON'T USE THEM and save A LOT of money!

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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