Best Businesses in Indiana

We had to have our water lines replaced.  The guys did a great job.  Our estimate from Absolute Comfort was a fraction of a competitor's estimate.  They also moved the lines for our washer, cleaned out our crawl space, and installed a water softener.  We have more work that needs to be done, and we will be using Absolute Comfort again!

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us.

They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit.  

The tech was knowable, efficient, and courteous.  

We purchased a unit ourselves and he was got everything set up and installed properly.  Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing.

They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc.  

All of that and they were extremely reasonably priced!

A+ and I would highly recommend this company.

I called Friday about a leak in a bathroom sink. He told me they were very busy, but could get to me on Monday. He called Monday and asked if he could come out and I agreed. Within a few moments they were at my house. Both gentlemen wore face coverings, which I appreciated. They checked on the sink but did not find a leak. However, they did find the sink was not up to code, lacking a shut off valve. They put one under both bathroom sinks. They cleaned up after themselves, were very polite and very professional. They are in the neighborhood, so I will use them again!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

We had an issue with water leaking from our old unit. I called Service Plus to describe the situation and history. I requested for a tech to come to triage our old system, and give us a 2nd opinion on what needed to be done. We were told the system would never work as is, and a new one would be needed. Turns out the system was never triaged, and the new system is actually leaking far worse than the old. We now have a basement full of water. Either the new system was installed so poorly it is leaking water, or our old system was fine, and they sold us a new unit we didn't need, after telling us we needed a new unit. I understand mistakes happen, but they will have to make this right in a serious way for me to ever recommend doing business with them.

Take a look at the video to see our newly installed unit leaking water.

youtu.be/8h7ztFONJLA

Hired to free a drain.  Two guys came out...both nice and professional.  However, they were unable to unclog the drain....after paying nearly $200!  I spoke with the company owner who refused even a partial refund!!!!   I had used them successfully 3x before......Will not use again!!!!

They came out to unclog a main drain, but were unsuccessful.  Said they needed to use their bigger machine but couldn't do it that day.  We rescheduled.  When they didn't show during estimated window of time, I contacted them.  Denise said I was next.  An hour later I called again, Denise said they weren't going to make it but could come out next week.  Instead I found someone who worked on the weekends.  But they only had a 100' ft cable and were also unsuccessful.  So I called Curt & Jerry back and scheduled a new appointment, and told Denise the only time I wasn't available was between 2:15 and 3:15.  That's around the time serviceman contacted me that he was headed over.  When I said I wasn't available, he asked if my tenant was.  I told him I'd check and call him right back.   I reached my tenant immediately and it turns out he was available.  But when I called back, service person was already headed to another job and would not reconsider, but said I'd be next.  I checked in around 3:30 and Denise said I was next.  When I asked if she could check to make sure they were going to make it that day, she said she couldn't bother them.  I called back at 4:30 and Denise had already left for the day and no one ever showed or called.  Lousy customer service.  Too bad because I'd used Curt and Jerry's in the past and they had done good work.  But communication and follow through matter, especially when you're dealing with sewer water backing up in the basement.

Juan Morales is a highly valuable asset to Summers.  He was courteous, professional and very efficient.  He replaced our water heater in an emergency and we are grateful for his responsiveness!

I would recommend Summers and Juan to anyone!

After already experienced frustration of having water in my house, several plumbing companies in and out, quotes high enough to make you sick, Mr. Plumber sent out an awesome tech who was knowledgeable and quick.

They have an awesome $93 or free drain deal that comes with all sorts of benefits. Couldn't be happier.

They also identified my bigger issue and even though the price is hefty, they offer financing and will get my business mostly because of how impressed I was the first time around.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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