Best Businesses in Indiana

Called Paul Henderson Plumbing after reading positive reviews on Neighborhood app.  Eric came out and diagnosed problem.  The office helped to get parts from German company (which isn't always easy). Found out the parts were under warranty and they were shipped directly to our house.  Rate for services was very fair.  Both plumber and office staff were extremely professional and cordial.  Would highly recommend!

I just found my new plumber this morning. We had our sewer line back up on a Saturday night, Hunter Plumbing comes over at 8:30 on a Sunday morning (he was out of town at the time), takes care of the problem, tells us how to try to prevent the same issue in the future AND doesn't charge us an emergency/out of regular hours fee.
Professional job on the cheap...in my book, you can't beat service like that.
Thank you,

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Always very helpful and responsive. They've helped us many times over the past seven years, and the service has always been great.

Thank you to Indy Water Heater and Softener LLC!!! They were responsive, thorough, and incredibly easy to work with. I thought I would be without hot water for much of the week and in four hours the slab leak we had was found, repaired, and covered back up. Thank you for the great work!

Grant, our technician, was knowledgeable and efficient!  Our AC has never ran better.  We could not have asked for better service.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

They went to the wrong address and then texted us saying the technician left since we didn't answer the door and would have to reschedule. Well that would make sense that I didn't answer a door at a house I do not live. They did not answer when I called and texted them to say we were home, so they must be at the wrong address. The rep later called to say it is not their policy to call when the tech arrives as they give a 30 minute notice when the tech is on their way, of which I did receive and replied to. Common sense would say, it is odd when the homeowner doesn't answer their door after they just confirmed via text. We will not use this company. And based upon the company's response to another negative review, they do not hold themselves accountable at all.

I can't thank this company enough. I will continue to use them. I have used this company three times. I first used them to install a toilet, change water lines under my sink. Monday I came back from out of town to a flooded yard from a leak under my slab. Attaboy came out the SAME DAY, assessed the situation and used a leak detection company to locate where the leak was and we had made a plan to fix the next morning. After last night, I came home to standing water in my kitchen and bathroom (where the located leak was) and I called Chris, and he answered me right away and volunteered at 10:00 PM to come shut my water off for me. I don't know of another plumbing company that would do that AFTER HOURS on their own time. I woke up this morning to the utility company already marking my yard and Chris has been here since 8 AM working on it. They have been johnny on the spot and WONDERFUL to work with. They also noticed I had a recalled line on my softner and will replace that for free while they are here. I AM SO IMPRESSED with the customer service I have received.

If you are in immediate need of a plumber, do yourself a favor and steer clear of Goto-Rooter.  We came home late last Friday night to find that our 75 gallon water heater had failed and leaked through 2nd floor down through ceiling and onto first floor.

We called a few plumbers in the Indianapolis area that offer after-hours and weekend service.  We let them each know that we wanted a tankless system put in so that we never had to deal with this situation again and that we needed it done immediately or NLT the next day.

Roto Rooter claimed they could be out first thing Saturday morning.  When pressed about getting the tankless done the next day, they told us that if they didn't have a tankless on hand they would have the tech go buy one and get it done.

Saturday morning and no call no show.  at 9:30 after we called and were placed on long holds we were told how sorry they were for someone telling us tech would be there first thing in the morning but that our appointment to remove the old tank and install the new tankless system was actually between 9 and 1 p.m.  They asked for our patience and assured us the tech would be there prior to 1 p.m. and would call us 30 minutes ahead.  They also committed to stay on top of it and let us know of any delays ahead of time.

Shortly after 1 p.m. and no call from them we called again.  The person said they weren't sure but would call the tech and call us back right away to see where the tech was.  At 2:30 p.m. on Saturday we had received no call so we called back again.  We demanded to speak with a manager, we were then told that unfortunately the person that was scheduled did not install tankless water heaters and the best they could do would be to send someone out first thing Monday morning.

They asked that we go purchase the water heater ourselves to save time and get things going right away Monday morning.

We got our selves halfway educated on tankless water heaters and purchased on on Sunday to have it here ready for 0800 Monday.

At 9:30 a.m. Monday we called dispatch after yet another no call no show.  Again we were told that it could be up to 1 p.m. but that for sure the tech that was scheduled would be there and could properly install the new unit.

At noon, we called to get an update since we had not heard from anyone.  We were told that the tech would be there no later than 1 p.m. and it didn't matter how long it took, they would get the new until in by end of day Monday or Monday evening.

At 2 p.m. we called and demanded to speak with management again, this time we were put on hold for 30 minutes and had to call back a second time.

Finally once we had the right level of management who was able to look over all the notes on the service call log, they determined that the person scheduled (the only one who does tankless installs) was actually out on vacation and would not return until Friday.  

At that late stage in the game we had no hot water from Friday to Monday afternoon with false promises and reassurances from people who talked a good game but could care less about getting the work done.  

We obviously could not wait and fired them on that call.  We called Pristine Plumbing and they came out at 8:20 a.m the next morning (Tue) and did the work.   They did a great job.

Roto Rooter is so horrible, I wouldn't wish this situation on anyone so I sat down and took time I didn't really have to put this warning out to anyone who may consider calling them.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response time. Technician was knowledgeable, friendly, and had clean appearance. Found our problem quickly and completed repair with new parts. Pricing was fair.

I made an appointment online through email and did not have to call anyone. I needed a water pipe replaced behind the water heater. Travis showed up and was straight forward with the very high price. I paid it because I had previously dealt with wildcatters who were not licensed and I wanted a professional who would stand behind their work. I had a $50 off coupon which he gladly honored. They are careful not to quote a price until they show up.  Travis was highly skilled and completed the pipe replacement in under 10 minutes with no fuss. It was $262.00 for installing a new 1/2 inch ball valve behind the water heater on the cold intake pipe. I paid way too much. There is expensive and then there is HOLY COW EXPENSIVE!  I would give them a higher rating but their prices are very steep. He was on time and professional but this company just charges way too much.
As Bill Murray said...No Job is too big! No fee is too big!
If you want top quality work and you can afford the high prices, then give them a call by all means. They stand behind their work but have your checkbook ready!

Contracted theses people to install a walk in tub for my Mother. Due to her decline in her health we had to cancel installation, Indy renovation refunded her money...

I was very pleased with the service of Mr. Bill Applezet. He tried to work quickly and economize his time. My invoice was about as I expected it to be.

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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