Best Businesses in Indiana

This is the second time I have reviewed Paul Henderson Plumbing. Recently they replaced a garbage disposal. After looking at the bill and researching I found that they charged me twice what the disposal cost at all the local hardware stores. I complained but they said it was because the local stores get a better deal than they do. Why wouldnt they go to lowes? BI asked to have the owner call me to discuss this and I haven't heard  a word. I am very concerned that they are overcharging customers. And disappointed in Paul Henderson Plumbing.

I just found my new plumber this morning. We had our sewer line back up on a Saturday night, Hunter Plumbing comes over at 8:30 on a Sunday morning (he was out of town at the time), takes care of the problem, tells us how to try to prevent the same issue in the future AND doesn't charge us an emergency/out of regular hours fee.
Professional job on the cheap...in my book, you can't beat service like that.
Thank you,

Techs were very good -saw the problem and fixed it in a reasonable amount of time.  Pricing seemed fair.  I would call them for future problems!

We have used Mishler's a couple times and they have been great both times. Employees are very professional and clean and the rates are very reasonable. Great to be able to use a company you can trust.

We had a water softner put in place a few months ago and I have to say it has been a huge improvement.  The staff was wonderful and professional.  Danny, the owner came out personally and gave the quote since a mutual friend recommended him.  I love my new water heater.  You are my plumber for life!

The best, the best, the best!  After working with them in a previous life (or marriage), when my HVAC system went belly up in my newly purchased home, I knew exactly who I wanted to handle the job.  The first tech came out to diagnose on a Tuesday and by Friday afternoon I was up and running with a new reliable Trane system.  Everyone you deal with excels in customer service, efficiency, and they aren't in the business of overselling you more than you need.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

For nearly six days I have had a serious gas leak. Brandon with powerhouse plumbers is a phenomenal guy. He came out and recognized the mistakes and was able to fix them very easily.

This company is fast, efficient, and accurate. They do not mess around and they are very professional. I would recommend them to anyone looking to get something done correct the first time!!

The best plumbing company I have ever dealt with. 40 years in the construction business it's nice to see

Cloged kitchen sink draino nor my own snake would fix.  They used theirs and it was fixed.  Cost $300 but there was nothing else i could do and they did a great job!

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response time. Technician was knowledgeable, friendly, and had clean appearance. Found our problem quickly and completed repair with new parts. Pricing was fair.

REVISED:
Busted water pipe.  Told operator at BF we would pay for xpress service.  Showed up 1/2 late.  Called BF and asked where my plumber was.  Operator said that they would not honor $5/min or the guaranteed xpress service due to weather.  I was NOT told this when I called BF.  Asked to speak to a supervisor the operator did not oblige.  Some excuse I basically hung up because my plumber was now calling in on same telephone line to tell me he was on his way.  

When he got here it was a much bigger issue (as always) than we had expected.  He plugged the line, didn't charge us anything for the visit, and gave us an estimate for the bigger job.

Not sure who we will go with for the big job, but BF gets 5 stars for holding up their end of the bargain and not charging us.

Horrible Redneck family who doesn't pay for work that has been done. If you sub contract work out you still have to pay!!!! Refused to pay after they couldn't do their own work!!!!

Have been out to work on our toilets 3 times now. The first visit, we were told there was nothing wrong wrong and he left, the second visit he came in, did something (we didn't watch to see what, as we thought he was working) and then he came out about 15 minutes later and said it was fixed only to have the issue reoccure the next day. The third time we called we were told it would be a day or two before they could come out, 3 days later he arrives and this time brings in a snake to actually clear our lines and then he informs us that the water pressure is too low and that is why we are having all these issues (remember this is after 3 visits we are told this). So we ask if he could adjust the pressure, and that's when we are told that would have to be a separate work order, that will have to be called in and we can come back out and do it.

Unfortunately for us this same company is constantly being called by our employer, I just hope it's not something underhanded, but what ever the cause, it's us employees and our customers that are incinvienced. I just want to warn any honest companies out there away from this place.

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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