Best Businesses in Indiana

I called Henderson Plumbing on two separate jobs and both jobs were completed in less time than quoted and the plumber, Eric, was very knowledgeable, extremely neat - leaving NOTHING to clean up after his visit, and explained in detail how to avoid any future problems.  I am on well and septic tank and Eric took the time to make sure we understood how all worked together, how to extend life on the filter, placed water shut-off value where I could easily find/use, and what we would need to do to avoid any potential pitfalls.  (Eric was great!)
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Would HIGHLY recommend Henderson Plumbing, friendly, customer service oriented and both jobs were handled with no hassles and under-budget.  Only wish I discovered Henderson sooner.  Would have saved me lots of money and a LOT of after the job clean-up time.

I just found my new plumber this morning. We had our sewer line back up on a Saturday night, Hunter Plumbing comes over at 8:30 on a Sunday morning (he was out of town at the time), takes care of the problem, tells us how to try to prevent the same issue in the future AND doesn't charge us an emergency/out of regular hours fee.
Professional job on the cheap...in my book, you can't beat service like that.
Thank you,

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

Always very helpful and responsive. They've helped us many times over the past seven years, and the service has always been great.

Firstly, the person that answered the phone the first time I called to ask questions and make an appointment was very polite and professional. She was able to get me scheduled and on the day of the appointment to have my water heater looked at, she kept me updated on how long the plumbing crew would arrive. The crew were very professional and explained everything they had to do. They even called me an hour after they were finished to make sure my water was hot again. Really appreciate them  will be using this company for all my plumbing needs in future.

Grant, our technician, was knowledgeable and efficient!  Our AC has never ran better.  We could not have asked for better service.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

I can't thank this company enough. I will continue to use them. I have used this company three times. I first used them to install a toilet, change water lines under my sink. Monday I came back from out of town to a flooded yard from a leak under my slab. Attaboy came out the SAME DAY, assessed the situation and used a leak detection company to locate where the leak was and we had made a plan to fix the next morning. After last night, I came home to standing water in my kitchen and bathroom (where the located leak was) and I called Chris, and he answered me right away and volunteered at 10:00 PM to come shut my water off for me. I don't know of another plumbing company that would do that AFTER HOURS on their own time. I woke up this morning to the utility company already marking my yard and Chris has been here since 8 AM working on it. They have been johnny on the spot and WONDERFUL to work with. They also noticed I had a recalled line on my softner and will replace that for free while they are here. I AM SO IMPRESSED with the customer service I have received.

I had a burst pipe in a difficult place to repair. They sent a plumber right away, his name is Jim Cummins. He was so good, I'm writing the first review of my life.  Jim was a true professional. He found the problem and offered me several solutions. I could not believe how inexpensive the repair was. I've never had an experience like this with a plumber before.  I am highly impressed and very pleased. I will use Roto-rooter from now on.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response time. Technician was knowledgeable, friendly, and had clean appearance. Found our problem quickly and completed repair with new parts. Pricing was fair.

I had a good experience with BF Plumbing. Our problem required multiple visits because the issue was more involved than we knew.  Plus, they discovered that the water pressure coming into our home was too high, which can cause various issues including water heater problems.  They took their time to make sure their fixes solved our problems.

They are a bit pricey but there are coupons available to help offset costs.  Plus we received preferred pricing as a long time customer.  I'm not a big price shopper so I don't really know how they compare to other plumbers.  I am mostly concerned with timeliness, quality of work, and professionalism, and they always meet my expectations in those areas.

Very poor professionalism, which makes me question their work. My husband scheduled an appointment last week, got our confirmation call two days before our scheduled appointment for Sat. @ 7:30 am. Was a No Show - No Call Left them a voice mail. Called back again on Monday and was told it was miscommunication. They did apologize but, again, makes me think twice about having them do any work for me now. Very disappointed

Beware - can't even troubleshoot and unplug a toilet - Plumbing 101.  Had 2 plugged toilets, 1st tech came out (late), threw a wad of toilet paper down each toilet, tried to auger one, said they were fine and left.  Both still plugged.  I went to Lowes and bought a small auger and tried unplugging it myself.  I got a bill for $180 - tech was only there 5 min and did not unplug either toilet.  I called Gordon and they lowered my bill to $90 and I said I would only pay if they came out and fixed it properly.   2nd tech showed up (late), flushed the two toilets and said the flapper valve was closing too quickly and left.  Did not event try to auger either toilet and coerced my wife into paying the $90.  Now I am out $90 and still have two plugged toilets.  I am going to Lowes to get a longer auger (was using the 3.5 ft one in between plumber visits) and fix it myself.  My advice, fix it yourself or call someone other than Gordon.

Indy had its first 2022 heat wave this week, and our A/C stopped working.  We've been using McNeely Owned for HVAC service the past few years, so we called them and spoke with Kim.  She was able to work us into their busy schedule.  Technician Jeremy arrived, did a great job trouble-shooting the issue, and soon got us up and running again!  We love doing business with McNeely Owned!  Their people are professional, knowledgeable, responsive and honest.  Thank you!

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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