Best Plumbing Services in Indianapolis, IN

Wonderful! Will definitely be using for more projects down the line! thank you again!

We have had lots of plumbing issues in our older house. Steve and crew have been great at fixing our problems and we will not use anyone else.

Good company, reasonable prices. Quality work. 7 year warranty. RO installation was great too.

I live in Seattle but have a rental home in Indianapolis. During the great polar vortex of 2014 where temperatures were well below zero for days, I had a pipe burst in the garage. Tenants shut off the water. I found Hope from yelp and I'm thrilled to have found my go to plumber for any future needs.

They handled my call professionally and immediately. They scheduled me into their stand-by list as they were overwhelmed with demand. (Having so much demand was actually a comfort to me - kinda like going into a busy restaurant - if they didn't have any customers it's a decent sign they aren't good plumbers).

They showed up when they said they would, completed the job quickly and efficiently, and explained the repair over the phone to me. Our tenants were very pleased with their professionalism, work, and expediency. They also didn't charge extra even though they were in super high demand (and could have).

I highly recommend them.

These guys are very professional. I have a duplex property and needed some fast repairs done. Kody worked fast to schedule me in and the work was completed on time and turned out great. They installed a new kitchen faucet and unclogged the bathroom faucet in one unit in less than an hour. I will have them back to do more work and I am glad I found a reliable and trustworthy plumbing company to do business with.

Thanks!

We needed to have Grateful Plumber come to our home for an evaluation of a possible leak.  He showed up early and was rude to the tenants.  He said he fixed the issue, which took about 15 min of his time.  The charge was $201.  Overall, seems overpriced for simple fix with few parts.  Not happy with experience overall.

This was my first time using Chapman for my heat pump maintenance.  Scheduling the appointment was easy.  The technician showed up promptly,  assessed the problem, offered me options to remedy the situation, and got right to work.  Each step of the process was explained to me, and I chose those items I felt were necessary.  I never felt rushed or pressured.  

This experience was so different from my last dealings with Dial One Hour Heating and Air Conditioning.  I was a customer of theirs for more than 25 years, but I refuse to deal  with a company that thinks it is acceptable corporate behavior to have a representative contact me and demand, threaten, and yell at me in order to re-gain my business.

If the need arises, I will again contact Chapman for any service or repair to my heating/cooling equipment.  I hope they send their technician Desmond back; he was very nice.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Service was prompt and very fair.  Even left me with some knowledge on prevention, correction, and why the issue occurred in the first place. Very good experience. Will use again for future projects/issues.

Highly recommend Sean Mooney of Carter's My Plumber. We had some ongoing floor drain issues (that were not staying fixed). A friend referred us to Sean, and we are so happy with his work. Extremely thorough, knowledgeable, and service oriented. Very reasonable price. Ours was a drain issue--older home (built in 1947). But I now plan to call them for everything. Their service level was super impressive from the call back by Tonya (after business hours) to the work by Sean.  I haven't seen this level of service in a very long time!

Plumber was friendly, professional and prompt. But pricing is what I'd have to call gouging. $321 to replace a leaking toilet shutoff valve. Ouch. And they charge $95 just to show up, so when the plumber quoted me $321, if I had turned it down I would have been stuck paying $95 for nothing. No-win situation.

When making the appointment I explained exactly what was needed, later the plumber told me they had flat pricing. I wish they would've told me that over the phone, instead I had to pay $95 to find out. It was a 10 minute job to install a $10 part, I just have no idea how they justify that pricing.

Excellent to dealer with. From the office personnel, to the techs on site to the owner. Originally called to get  estimate on a humidifier instal. The tech said he could but would be a waste of money. I saw since you're here give me a price on a whole unit, heat and ac. The price was more than fair and the install, a little difficult because of location they made look easy. They cleaned up before leaving. I would easily recommend PHP to anyone seeking and plumbing heating or AC work.

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Cost competitive, great value and fantastic service quality!

My central air failed about a month ago - compressor bearing. I spoke with several companies and Action Air came out on top for a number of reasons:
1. They were able to provide some rough estimates over the phone - not commitments - just estimates.
2. They provided several ideas about what I could check before diving into a new system
3. Their contract for equipment and service and warranty is clear, concise and simple - no fine print
4. They didn't miss a single commitment on getting the job done.
5. Their costs were competitive - and they were transparent about them.

How their competitors operate:
In my experience with (all) other HVAC companies, they will not provide any cost estimates without a home visit which they charge for - usually around $80. This cost is then voided if you buy from them. For me, I paid another company the $80 for the service call, then they quoted me 20% more for the system. The worst is when the service provider does the service call, but they have to send a sales person in for the quote. This NVA overhead ultimately gets paid by the end customer (see 20% higher cost above). This sales approach is so 1990s. Hey, let's figure out a way to get paid for our sales effort... our service call will get us in the door, we'll hook the customer by agreeing to wave the charge if they buy from us and then hike our prices to pay for commissions, overhead, etc. This is a formula that is one-way transnational and kills any hope for an ongoing customer relationship. Do they really think their customers are not sophisticated enough to get this?

So in the end, Action Air is the best HVAC service I have ever experienced. Pretty cool.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

Update, it took two months to get fixed and had to be reinstalled multiple times. I do not recommend this company.

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