Best Plumbing Services in Indianapolis, IN

I can't recommend this company enough! Jesse, Steve's son, did such a great job helping us out. He not only came out quickly, but he explained things as he went along. He was very helpful and did such a great job fixing our water issues. We can't thank them enough!

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

I called Coopers after the contractor my home warranty company sent missed two appointments.  Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach!  I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great.  The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know!  Highly recommend!

We had a gas leak in our home and a faulty water heater that needed replacing. Hope Plumbing was able to get us what we needed quickly, efficiently, and with great service. Their technician Matt was extremely helpful and was able to answer any questions we had while trying to find ways to make the repairs more affordable for us. We will certainly be using their services again in the future and I highly recommend them to anyone who has plumbing issues whether they are emergencies or not. Hope is extremely reliable and very responsive with great technicians.

Excellent service and repair completed by Mark and Zach today!
I appreciate they took time to unclog our kitchen line, explain what can be bad for garbage disposals, and also went above and beyond in answering questions I had about our homes sub-pump/watercut off. I liked that I wasn't spoken down to as a women (as some repair folks do) and felt safe with the team.
I had a friendly booking experience with Angie.  Seriously 24/7 were here and completed service promptly, were respectful of my home, and  cleaned thier work area.
Support local businesses!!!

Will absolutely work with Grateful Plumber again. Adam responded very quickly on Yelp with a general estimate. Then he came out on a cold morning to work on our outdoor pump, was on time, and gave us an estimate that was on the high-end of what it would cost. Came back out to do the work, was on time yet again, and it ended up being more of a pain to fix that he first thought. Despite that, the total amount he charged us was significantly less than his high-end quote! I was a little shocked to be honest, because we were prepared to pay the entire amount. That is how you get repeat business, and Grateful will get ours.

EDIT: I have no idea why it says I'm in San Francisco. I live in Avon, Indiana, and this repair was done locally.

Chapman has always, always been great to us. Whether I call on the coldest day of the year and need a furnace installed the next day or a simple maintenance service call they go above and beyond every time.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Bob is a really great guy who did not hesitate to give me some great common sense advice regarding our rocking horse toilet. He quoted me a fair price and was honest. This guy is great! He is  officially my go to guy for all my future plumbing needs!

Great group of people. Came to the house and replaced my water softener. Made another trip to the house at no charge for a quick inspection on another matter.

This was our first time to have Howald do our seasonal AC check-up and I could not have had a more positive experience.   James was on time, polite and very knowledgable.  After identifying some issues that needed attention, he would thoroughly explain why and how it should be addressed.  Unlike other service providers, I never felt like he was trying  to sell me something.  And, the service contract provides a nice savings!   Again, if you need service for your AC or furnace, give Howald a call!

Bryce and Brandon were excellent.  Professional and knowledgeable.  Explained what they were going to do and what they did when done.  Had to replace a section of copper pipe to the water heater that leaked.  Work was fairly priced.  Tammy in Customer Service who scheduled my appointment was also great.  This is my second time using Plumbing Paramedics and I will definitely use them again.

We have used Maxwell Plumbing for several things.  We do not often recommend people but he is good at it all!  Customer service, reliable, cleans up after the job is done.  Knowledgeable!   Gave us options on what to do, very happy with results.  Our daughter bought an older home, he worked with her and got everything upto code and fixed.  Also, did a new bathroom re design for some friends of ours.

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

We just had our yearly air conditioner check up as part of the Service Club.  They are always very thorough and I have been happy with every technician that has been here.  We purchased a new AC unit through them last year and the sales individual was very honest, very informative.  I'm sure we will continue to be customers for years.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

Peterman replaced our entire sewer line in March, from the street and under the house. It's stressful enough to have an unexpected $10k sewer repair, but Peterman's unhelpful and unresponsive customer service has added to the stress.

During the 2-day repair they left our sewer line unhooked for an entire 24 hour period, meaning our in-house plumbing ran into our yard that first evening. They told us that if we needed to use the toilet or shower, it would be no big deal to let it run into the yard. Big deal or not, it's not very dignifying for your family to flush waste into your yard and it's worse for them to act as if it wasn't a big deal.

They also promised that they would only tear up about 4-6 feet of our yard with their pipe bursting replacement technology. Instead, they dug a trench that tore up 20-25' of our yard. Not a big deal, but it was misleading.

What was a bigger deal is that the excavator they used to dig up our yard actually cracked our asphalt driveway in two places. It has been weeks since they said someone would contact us about it and no one has taken care of the problem yet.

They also left the old, cast-iron sewer line under our house. They cut it out and just left it in the crawl space. We've asked repeatedly for someone to come take it and dispose of it properly but it hasn't happened.  

So, be warned that once they secure the job, their follow through and their customer service is not only bad, it is stressful to deal with. It seems like a very bureaucratic company that doesn't empower its employees to put the customer first and, as a result, they all want to pass you on to someone else in the company while your concerns never get addressed. We regret letting Peterman do the work.

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