Best Plumbing Services in Indianapolis, IN

Called Steve, needed a hose bib installed, Jesse came out next day and knocked it out. Couldnt be happier with the service thanks fellas A+

Mr. Winters was very kind and attentive as I explained our troubles with two different toilets. He offered several options for solving our problems with both and was willing to explain it all again to my husband over the phone.  He was honest, thorough, and conservative with his solutions, never pressuring us into unnecessary purchases. We will definitely call him with all future plumbing repairs and evaluations.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

Got off to a rocky start when apparently dealing with a new phone rep, but was overall satisfied once I dealt directly with the plumber. He arrived on time, was friendly, and quickly diagnosed my issue. Hopefully the repair performed will fix my issue (it is an intermittent one). I will update this review if not. Customer service experience so far has been great. Hopefully the good service will continue if I need them to come back out for the same problem. Fingers crossed that it has been permanently resolved though.

$40,000 quote for a rough-in plumbing quote on a renovation project. Absolutely ridiculous quote and a complete waste of time.

Submitted quote for toilet replacement. Grateful Plumber responded. Need more information please call. I replied, Just a simple toilet replacement, could you provide estimate before the call?

Ungrateful Plumber responded with - Please call ****.

Please for the love of god listen to the customer's simple request or explain your rationale.

Toilet replacement estimated 350-500 buckets! Was that so hard.

Update: Owners real response. A little different from his public lol.

I use Chapman for my Heating and they are great. I had a plumbing problem and not knowing who to call called Chapman and couldn't be more pleased. They sent a fellow named Bill who was great. Very friendly and had the job done in an hour and it is perfect. I have found Chapman to be reliable, honest, and very professional.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Bob got right out on a situation quick. Well I was staying with a buddy of mine for a few days and someone dropped a bomb in the tolite, like got it plugged up, them sausage rolls we ate did the pipes no favors. Got backed up pretty good, clogged up. Gave Bob a shout out and he came eager as a beaver to make that cheddar and get the drain flowing once again.

He didn't stay long, but he dislodged that log stuck in the drain pipe quick.  Him and his team also got skills on a plunger, they have a technique side to side and flush flush and plunge the heck out of it, bust the pipe wide open. Got that bad stuff out of there and down the drain to never never land. Bob thank you sir! you saved the day. These guys do all kinds of plumbing jobs, they glue the plastic pipes together, build mazes you name it, know what they are doing.

I have used Carters for about 10 years.  Everytime, the work is done successfully.  I trust their diagnosis of the problem and they offer two solutions:  1.  economical and 2.  higher quality.  I have chosen both depending on the failure and the type of inconvenience the failure presents.  They also offer a qualitative rating of the economic vs. the higher quality solution.

Starting with the office staff, they listen and work to get you service just as fast as possible. They are never short or rude. I have used them on numerous occasions and they are always professional,  Friendly and explain exactly what they're doing.  Steve, the Plumbing Mgr,  makes sure your problem is solved, including Leaving the office and getting his hands dirty to make sure your job is perfect. I highly recommend them.

Plumbing Paramedics performed an inspection on our plumbing after the rebuild of our new Old Town Design Group house which flooded due to an installation error by their contractor, BRS Mechanical (BR Schroeder and Sons).

Plumbing Paramedics were extremely professional and thorough and they explained everything in a way that was easy to understand. They also noticed that a flush valve had never been installed on our tankless water heater. Plumbing paramedics returned later and installed a flush valve and flushed our system for a great deal. I am grateful for their honest and quality work.

Very happy with the service. We called them, They quickly came to take a look, diagnosed the problem and were out the door. While the price seemed a perhaps higher than I expected (my job was a big one) it was done quickly, and right. I would recommend Maxwell and sons for any of your plumbing needs, hands down. If you want solid service and it done right, it's worth it to give them a call.

Mark was GREAT to work with. I called after hours, he picked up right away and after explaining the problem with my water heater he was able to get to the problem right away. He even sent me a picture of what the issue was and explained what had to be done to get it fixed.  One of the nicest and most pleasant experiences I have had. He is honest and upfront! I HIGHLY recommend him.

I needed a half turn master shut off valve for the water installed. I called and asked for a ballpark figure and the price was so good I told them let's do business. They came out the next morning and installed it and thank God they did, because I had a leak in the upstairs toilet where I needed to turn the water off that night. I definitely will use them again.

Can't say enough about how great they are. I've hired other plumbers before but every time I felt been ripped off. Not anymore.

The issue was this weird humming sound every morning. It's really hard to tell what it was. So I contacted action air because they are trained on both HVAC and plumbing. They came here on time with a 30 minute call before hand. They spent 20 minutes identifying the source. It turned out to be the toilet fill valve gasket. Easy fix. Excellent work! And they didn't charge much. Will always call they in the future.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

I reached out to Peterman's to quote a few jobs but, more importantly, to address a stopped up drain.  Blake came out the morning following my call after a 30ish minute notification before his arrival.  Super nice guy - don't know if it's just his personality or something Peterman instills - and was very competent.

We looked at my concerns and Blake identified a few additional concerns he saw.  Nothing high pressure, just a Keep a lookout there because this was done suboptimally. He wrote up a quote for future work on the jobs, requested an opportunity to get a senior guy out to take a look at a trickier job, and easily explained my options (financing, service memberships, etc). He then cleared the drain extraordinary quickly and for less than I've seen anyone else charge (I've before paid $100 for this pesky drain and have been quoted upwards of $200 -- Peterman's quoted $83 but it drops down to $50 with enrollment in their service plan at $16 per month which then goes to a charity you identify from their list).

The senior plumber, Drew, came by with Blake the following morning. Same courtesy and professionalism as the previous morning. He talked us through the larger job and I had a competitive quote in my inbox (at my request -- they offered to stay to review but I wanted to get to work) within the hour.

Good folks. Competitive prices. Competent answering service (which is a huge plus -- it's not just a service but I think Peterman employees).  I'm a happy fella.

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