Best Plumbing Services in Indianapolis, IN

I have had Jesse, Steve's son, come to my home three times in the past year, and I have had a very positive experience every time. Last winter, our water meter froze in the front lawn because our pit was slightly open. It burst, and sprayed water, as well as stopped the water going into my house. Steve was very quick to answer the phone, and talked to me calmly while I was highly stressed after having no water in my home for three days. He did what he could to adjust the schedule so that Jesse could come help me, at a time when I'm sure many other homes were experiencing busted pipes due to the freezing temperatures. Jesse was friendly and explained what was happening clearly. He drained the pit, explained what I needed to tell the city so they could fix the meter, and left me with a quote to fix the actual pit when the weather warmed so this wouldn't happen again. Steve and Jesse helped me get through my stress and frustration, and also taught me some things I didn't know yet about home ownership.

This fall, Jesse fixed two leaky toilets, and again, explained everything he was doing before proceeding, and was very clear about pricing. He was also kind enough to talk us through some other unrelated questions we had for possible future work.

Finally, Jesse came out recently to fix the water meter pit. Same experience - friendly, quality work, clear expectations, etc. He left the area looking very nice, and gave us good instructions for getting grass seed down quickly to make it blend with our yard again.

Each time I've called, Steve has been ready and willing to work with me on information, scheduling, and pricing. Jesse has been a pleasure to have in my home. I would HIGHLY recommend Steve and Jesse to anyone needing plumbing work, and we look forward to calling them again in the future when we do some home renovations!

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

After searching through several companies' reviews for a water softener system, I decided to go with Cooper. My initial discussion via phone with them was very positive and informative so I went ahead and scheduled the installation.

Paul was my installer and he did a fantastic job. He called ahead to confirm the address and directions (Google maps is a hater) and let me know he was on his way. Once he was ready to install he asked if I had any questions and explained the process to me in detail. After he was done, he went over the entire system and was patient in answering my questions.  He even explained how long it would take to get the hard water out of my system if I did nothing or if I ran the tub to quickly get to the soft water.

Highly highly highly recommend this company. The warranty is best in class!!

Hope Plumbing is thorough and organized- but you pay a very hefty price- they are far more expensive than other plumbers.

Mark was outstanding! He was very helpful and explained the process in depth so that I understood everything he did. He was very professional, skilled and efficient. I appreciated his time and efforts in fixing my gas leak.

Adam from Grateful Plumber was great to work with. He had a friendly and professional demeanor. He responded to my yelp request for a quote within minutes. He arrived timely and texted before arrival. He quickly addressed and repaired the problem, and he did a great job of explaining the issue to me in the process. He also pointed out that a future repair may be looming with our aging plumbing so we would be prepared for it.

My air conditioning went out recently.  Technician showed up, and told me I probably had a pretty major leak.  He then tells me it's $180 a pound to refill my R22 (refrigerant) and I was almost 4 pounds low.  Luckily my Neigbor had just had their ac filled at $90 a pound.  I called their company to get a second opinion.  Turns out my ac was only a pound low.  It cost me less for them to come out and fill my ac than what I would have paid for one pound of refrigerant from this company.  Remember he was trying to sell me 4 pounds at $180 per pound.  Would have cost me over $800 for that one call.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Contacted Bob twice about scheduling a time to come out to 2 separate properties. He said he would contact the tenants to set up the appointments but never did. Didn't respond to follow up texts either. Not sure why he would agree to do something and then not follow through.

In response- why did you not notify me? Why did you not respond to my text for an update?

I had an issue with a water leak from the humidifier water line. After discovering that the main water line cut off did not completely cut off the water I went online and booked an appointment for the next day. I simply used a garden hose to reroute the leaking water line to my sump pump at a reduced flow because the main would reduce the water flow.

The technician arrived within the time specified I would called and told that they were 40 minutes away in route. The technician was professional friendly courteous nicely dressed. He discussed my options with me and I made a decision as to what repairs I wish to have done.

I am happy with the overall service customer wise and the work done and would definitely call Carter's my plumber for other needs

Harry from Howald Plumbing came out last Wednesday to repair a dripping bath tub faucet.  He did a great job.  A week later and not a single leak or drip.  He was very professional and even cleaned up when he was done.  I had several other quotes for the repair and Howald not only had the best price but I found them to be the most professional.  Talked to their Service Manager, Steve, who was great.  I explained the situation and he was able to trouble shoot it over the phone and quote me the repair price.  I am very pleased and impressed with Howald Plumbing and will definitely use them again.

Great service!  Our outside faucets were leaking so we called Plumbing Paramedics. They were able to come out the next day. Bobby was super nice and was able to fix the problem within a few minutes. I've dealt with other companies that made me feel like I was being taken advantage of. But Bobby made me feel comfortable and told me he was going to try to fix it before automatically going the replacement and expensive route. Thanks so much for the great service.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

GREAT, QUICK and CHEAPER!  I try to provide credit where credit is due and we called several places on short notice.  They quoted substantially less, showed up the same day and did a great job.  I don't want to name names as to the others, but PLEASE check them out even if you're in a hurry - they're good, cost effective and saved me a ton. I will be a return customer.

Jason, the owner contacted me a few days ago to correct the issue. We agreed on a deal that we both felt was fair, and he asked me to give his company another chance, which I will. I have used Godby many times over the years and will hopefully continue to do so in the future.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

They totally destroyed the front yard, needlessly.  There are things called planks....or plywood....to reduce the giant tracks left by machinery.  They sent some kid out to do a half ass hack job.  Not impressed at all.  The front yard looks more like a gravel pit.  Sewer line replaced, and after spending $$$$$$$$ to do THAT..... kid tried to sell a $70.00 drain cleaner concoction.  Why would a newly replaced sewer line need cleaned?  The issue was swept under the carpet and was explained away with some nonsense about a soft clog and a collapsed vent pipe !!  Beware of this company.  Especially if you're a senior citizen.  A disgusting and unsavory way to do business.

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