Best Plumbing Services in Indianapolis, IN

I talked to Steve and he was so helpful and saved us a lot of money. Gave us pointers for future little fixes. What a great plumber!

Steve has done a couple small jobs and then rough-plumbed a new bathroom for us. I've been impressed with his professionalism, punctuality, diagnostic efforts. He's been willing to take the time to fix some things instead of just replacing them. I'm going to keep him at the top of my list for plumbers.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

Just spent the day waiting around for Hope Plumbing to show up after scheduling them 3 days in advance.  They confirmed my appointment and sent texts all day to confirm that they would be arriving by the end of the day.  I called them around 1:00pm and they assured me that they would be there before 5:00pm.  When I called them at 4:30pm, I was put on hold and then told that they were too busy and wouldn't be able to make it out to me today and wanted me to reschedule...no thank you.  Don't take an appointment and tell me all day that you are going to be there and then just not show up.  Now I have to find another plumber after wasting 4 days thinking I had someone that could handle the job.

24/7 Plumbing was amazing. I contacted them for an estimate for a water softener drain installation. They were able to accommodate my scheduling needs, showed up on time, and provided me with an estimate. Once I confirmed that I would continue with their plumbing services I was scheduled for my preferred time. The technician came out re-evaluated and made sure that we were going with the best option for the drain. The process was explained to me and the work was completed in the estimated time. Bill did our estimate and Mark completed the work. Both technicians were professional and open to any questions or concerns I had. I was treated with respect and not taken advantage of like I had by other companies. 10/10, will be using their services again.

These guys are great. I came back home from a 3 day road trip and held my poop in the whole time because I didn't want to use a yucky gas station dumper. When I made it home I showed no mercy to the toilet and let loose. This was not smart because I completely flooded the toilet and it was clogged. I called these fellas up and they fixed it right up and everything is working again.

I have been using Chapman for the last 4 years on my personal homes and several rental properties. They have installed 4 ac units for me in that time. Every time I call they come out same or next day, once on a Saturday they came within 3 hours! Estimates are always clearly presented to me, even with a variety of options. The service techs are always timely, presentable, and polite. I always feel I am getting the best deal and good value. I've used other companies at my place of business due to contracts and would prefer to use Chapman!! Give them a try!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

I can't say enough about Bob. Our kitchen sink clogged on Friday afternoon, and he came over to snake our drain. After removing the sludge from our pipe, we realized our basement drain was clogged as well. We called him on Saturday morning, and he came over to fix that as well. With no hassle and without breaking the bank, we had a fully functioning house again. I can't say enough about Bob and his assistants. Wonderful people, and wonderful work.

Didn't fix my issue. I fixed it my self. Save your money. They were to set up our new washer dryer, but didn't remove the bolts that hold the drum to the washer in place. They could of broke our new washer.

After another plumbing company came out and misdiagnosed where the source of a leak was, I called Howald. Austin responded immediately and came out within an hour. It turned out to be an issue for HVAC and not plumbing. Dan from HVAC was on call for the weekend and came out the same evening. He quickly found the problem and fixed it. So thankful for the intelligent employees at Howald!

Update (Feb 2019):  We just had to replace our furnace (20 years old) and we had PHP come out to give a quote.  Ryan (the owner) came out and spent plenty of time with me to fully know what our needs were.  In addition to replacing the furnace unit, we needed a big section of the duct work to be moved.  He came up with some clever solutions for the ducting and a great offer on an efficient furnace.   They guys were here quickly, did a very good job, kept the whole place clean and were out in just a few hours.  We could not be happier!   Such great people and service.

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

I had an absolutely horrible experience with Godby. My experience was so bad that I believe the company is either completely mismanaged or is willfully ripping off customers. Savvy consumers should BEWARE OF THIS COMPANY!

On August 3rd, 2013 I contacted Godby Heating, Plumbing, Electrical to repair my AC because it was blowing warm air. The technician arrived and quickly told me that I needed to replace the thermostat. That didn't solve the problem, so Godby sent the tech back to our house. The technician arrived and after some time outside claimed to have fixed it. He presented us with the information about the repair and a bill for $500 AFTER he performed the work. He explained that it needed more coolant and so he refilled 3 lbs of coolant. I specifically asked if there was a leak since 3 lbs is a huge amount. He said it was now working fine and we should be good. I was skeptical, but the unit was indeed blowing cold air so I paid the bill. A day later, AC was again blowing warm air. I called and spoke to the manager Kevin. He admitted that there must be a leak and the technician should have performed a full leak check before installing coolant. Godby sent another technician who easily confirmed the coil leak. This repairman stated that the first technician should have performed a full leak test before filling any coolant and apologized for the mistake. The manager, later called to tell me they will install a new coil for an additional $1,852 that will solve the problem. This new cost includes a leak repair and refilling with 3 more lbs of coolant. I complained that Godby should apply the wasted original coolant cost (~$500) to this new total. Godby should have performed a leak test before refilling with coolant and even then should have presented me with options before actually performing the work. As I pressed for a reasonable deal given my previously incurred and wasted coolant expense, Kevin became rude and unreasonable in his interactions with me. I declined further work with Godby and called a competitor that quoted and performed the new work at a regular cost of $1,290.  (This, of course, includes the coil leak repair plus the cost to refill coolant again.)

To make matters worse, Godby re-billed me for the unnecessary work performed on August 4th even thought I paid this total in August and have the receipt and bank withdrawal proof.

Every company makes mistakes, but how these mistakes are handled is what defines a company. Godby does not care about their customers. Godby represents POOR QUALITY, POOR SERVICE, HIGH COSTS, and DOUBLE BILLING.

Save yourself money and a headache -- AVOID GODBY!!

This company operates off of a predatory business model. Their prices guage people out of their money with high pressured sales tactics and snarky employees. $370 replacement is insane for a $15 part. And to get the price down you add insult to injury by forcing people into joining a monthly club with little to no benefits. This company and subsequently their employees are acting unethically. Can you imagine if I, as a mental health counselor, had someone come to me suicidal and I spent 30 min with them and charged them $300? That's ridiculous, and I would lose my license. This is no different.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

I've been a Peterman customer for 4 years.  They are extremely reliable, professional, friendly, and sensible.  I'll never use anyone else.

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