Best Plumbing Services in Indianapolis, IN

I can't recommend this company enough! Jesse, Steve's son, did such a great job helping us out. He not only came out quickly, but he explained things as he went along. He was very helpful and did such a great job fixing our water issues. We can't thank them enough!

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

Our current system wasn't working and we were expecting a lot of family in for the holiday. Meanwhile our toilets and sinks were turning orange and the water smelled. Cooper's Water Conditioning performed a miracle and got a new and better system installed within a couple of days, before our guests arrived. Thanks to Josh and Brett for doing such a great job installing it all. Paula C

My review emcompasses 2 completely different experiences with this company.  I hired the company to do some interior plumbing tweaks that I thought was overpriced a bit but they were friendly and the guy did a good job.

Had a sewer line issue.  The guys that worked on it did great and were very helpful and friendly even though they got their 40 foot snake stuck in my line.  We knew then we needed to get a camera in the next day to understand our options and what our plan forward will be.  The guys said the expert coming tomorrow will be able to answer all my questions, find out what the issue is, and give me options.  That was great.

Next day the expert comes out.  I put expert in quotes because really it was some millennial sales kid that obviously came to see how much money he could squeeze out of me to up his (i assume) commission.  Here we go:

First, he got the camera stuck and immediately quit and said we need to redo the entire line and tear up my driveway and it would costs somewhere between 5k and 20k...and actually seemed to expect me just to say do it.  I had to talk him into trying the camera again since the day before they were convinced the problem was 40 feet out and this guy got the camera stuck at 10 feet and quit.  So in fact he was able to get the camera the full 40 feet by trying again.

Second, the expert immediately started selling a complete sewer line replacement....without even telling me exactly what was going on or presenting me with other options.  I had to talk him thru a problem solving exercise and a different line of thinking to get any options out of him other than using my emergency sewer issue to his advantage.

Now we agree to do a dig and replace from the problem spot to the street.  Basically it was going to be X amount to do the job.  I agreed, and asked several times repeating myself to make sure we are clear on the x amount which was significant amount of money.  After about 10 minutes that amount changed.  Instead of it being the price X which we talked about several times to a repetitive amount, now that was the price for just for first day of work.  The REAL price is double that.  So either I am just clueless or..when you hire someone to fix a sewer line that is out...why would I only want to know what it costs for 1 day versus the total cost to me to get it working?  It was again his lame attempt at increasing his commission.

At this point, I felt I had no other options and agreed.  He said they have no interest financing they use for 12 months with a third party company.  Not true.  As we agreed on the work and cost and filled out the financing on his ipad, it was time to click ACCEPT the terms of the third party financing.  First, the amount I entered which matched the cost mysteriously now is 1k more.  Second, the terms were 24 months at 24.99% interest???  I have great credit and told him no way to I agree to this and refused to accept.  We call the third party lender and the lender and this guy try to convince me that those aren't the terms of the loan just the terms if I don't pay on time.  But on the screen it says, Loan Terms.  

In the end, I got the entire run repaired by another company for less than the amount he quoted for 1 day of partial work.  They did the entire deal in 1 day, didn't need to tear up driveway, and even removed the snake line that Hope left at my house with no plans to ever get it and remove it.  Maybe they thought at that point they used that as leverage to try and get the big job.  Fortunately I was able to spot their BS and find another option that I am super happy with and was up and running in no time.

This company has some knowledgeable plumbers that did a good job, but I feel they overcharge and have a horrible sales/expert that will prevent me from trusting them in the future.

Dan came out the next morning to diagnose the leak in my front yard.  He was very professional, nice, and good at communicating the issues.  They ended up not doing the repair because the problem was with the irrigation system.  I would use them in a heart beat next time I need plumbing work done!  Highly recommend.

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend.

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Watch out for the additional charges. He added $40 worth of parts that he never told me about until he was done. His prices I feel are inflated. I paid $335 to have a $75 sink faucet replaced.

He waited 81 days to deposit my check.  In that time I had to get a new checking account. I didn't close out my account until more than 30 days since the last interaction was posted, but I didn't validated all checks had been paid out. To be honest I right maybe 3 checks a year so I didn't think about it.  I would think a entrepreneur would want to get paid and wouldn't sit on a check for 81 days.

When my check was returned I immediately paid him, but he was adamant that it was all my fault and I had to pay his returned check fee. My mistake was an honest one and I paid my debt. He wouldn't budge on his returned check fee.

Update...for the record I paid the return check fee and PayPal fee. It was you that offered to return those fees after a long morning of debating

Used Carter sever times. Have aways done fine work at a fair price. They stand behind their work and ensure the customer is satisfied. Brad is top notch and we'll always request him when we need service.
Dave T.
Carmel, IN

Starting with the office staff, they listen and work to get you service just as fast as possible. They are never short or rude. I have used them on numerous occasions and they are always professional,  Friendly and explain exactly what they're doing.  Steve, the Plumbing Mgr,  makes sure your problem is solved, including Leaving the office and getting his hands dirty to make sure your job is perfect. I highly recommend them.

I have been using PHP for several years now. They have the best technicians, very professional and knowledgeable. They are not the cheapest out there, but it's absolutely worth it for the amazing work they provide.
Here is my story: I recently purchased an older home that came with a Home Warranty; two months later, my AC unit stopped working in the middle of August (great timing!). I called HWA to send a technician for a fix. It took him 10 business day to order the defective piece (all this while my family is suffering from the wonderful heat); finally, the technician came and installed the defective piece only to make the AC work and stop every 10 minutes or so. At that point, I was already agitated, and totally furious; not only I had to wait for 12 days, but my AC was still not functioning properly. Finally I called HWA and demanded that I use my own contractor. It was on a Sunday afternoon, I called PHP and a technician came within 30 minutes; figured out what the problem was, ordered the piece and came back the following day to install it. What a prompt and professional service. The AC was fixed and was fixed in less than 24 hours.
Since then, I called PHP to check my plumbing, heating, and they recently cleaned my ducts (new service they started offering), I couldn't believe the amount of dust they collected after 6 hours of hard work.

We called Saturday to make an appointment. We have a clogged drain that we just cannot get clear. They were ready to come Sunday, but both my husband and I work. The person who answered our call mentioned that they had to rip up slab at another site that day. It made sense for us to not squeeze it in when we were all busy. We agreed on Monday at/after 3pm. It's now 7:10p. We tried calling to see if someone was even going to stop over. No one answered, voice mail full. Ok...

GREAT, QUICK and CHEAPER!  I try to provide credit where credit is due and we called several places on short notice.  They quoted substantially less, showed up the same day and did a great job.  I don't want to name names as to the others, but PLEASE check them out even if you're in a hurry - they're good, cost effective and saved me a ton. I will be a return customer.

GODBY HPE has always been there when we needed them- whether it's plumbing, electrical or heating/air related I know I can count on them to give me a fair price and diagnosis of the problem and that they will work to fix the problem quickly! I also appreciate their semi-annual HVAC check which assists in keeping our systems in top working order! I refer them to friends, clients, and colleagues- knowing they will be treated right!

Great service call very thorough and repaired my AC unit quickly. Now my go to HVAC provider.

I forgot one of the first rules of supply and demand. The one that says once you pay for something in advance... like a maintenance agreement... you become the LAST priority for service. Over a 6 week wait just to have routine maintenance. It is clear this company is preying on consumers who initiate these kinds of contracts. Keep control of the situation and don't sign these agreements. Make Summers compete for your business. With service agreements... you lose the ability to force them to compete.

Peterman came out to replace three seals between the tank and the bowl of the toilet. The tech seemed to think he wasn't there to do a repair (he was; I didn't ask for an estimate only appointment, I asked for a repair, which was also the understanding of the scheduling department at Peterman. Josh also barely looked at the toilet before he made an outrageous flat quote. I attempted to get an explanation of the charges, what was parts, what was labor, how much per hour, etc...and he didn't know. He did not know a lot; he just kept repeating That's what They tell me to charge. He came without parts, and when I was talking to Service to find out why Josh was in such a hurry to go quote other jobs instead of repair, he started TALKING OVER ME from across the room, scoffing at what I was telling them. Telling the whole tale in detail to Alan Scott, the Service Manager, got me nowhere and they feel justified in using flat overpricing and not really bothering to listen or read what was sent them. DO NOT USE PETERMAN; THEY WILL RIP YOU OFF!!!! DO NOT USE PETERMAN; THEY WILL RIP YOU OFF!!! DO NOT USE PETERMAN; THEY WILL RIP YOU OFF!!!

Do I recommend them....well, NO.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php