Best Plumbing Services in Indianapolis, IN

Our water heater died on Memorial Day (of course) and I desperately put out a plea for help. A friend recommended Steve Morin Plumbing, I dropped him a text, and we were set for the following morning!

Admittedly, we immediately went to Lowes to price out new units and discussed installation with them.  However, we learned that their installation doesn't include all the kits you would  need for a proper install.  This was NOT the case with Steve -- he quoted us a total price and stuck with it from beginning to end -- no hidden costs what so ever.  

His son and an assistant came to the house and were so friendly.  They explained what they were doing and what to expect once the new unit was in.  They even gave me tips on prolonging the life of the new State brand water heater they installed.  Jesse even stuck around to ensure it was warming up before he left and took the time to answer questions.  

I highly recommend Steve Morin and his team for your plumbing needs!

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

I called Coopers after the contractor my home warranty company sent missed two appointments.  Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach!  I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great.  The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know!  Highly recommend!

As a first time homeowner, it is definitely stressful when plumbing issues arise. I had noticed some drainage in my basement from a sewer pipe and called Hope Plumbing immediately on a Saturday night. They sent a technician out (Jeremy) and he arrived within about a half an hour. Unfortunately, the drain was not fixable at this point. However, Jeremy tried his best and spent over 2 hours working on the issue.

Hope Plumbing sent a second technician (Ryan) out on Monday at 8am. They were very timely and Ryan inspected the drains with a camera and noted that the main sewer line would need to be replaced. I knew this was going to be expensive, but Ryan explained all of the options and ensured my dad and I that the issue could be fixed the following day. This was a relief as I really did not want to wait a long time for a new sewer drain system.

On Tuesday, technician Robert arrived at my home around 9am. I had to work all day, so my dad was able to handle any issues that may arise and oversee the project. He said Robert was extremely efficient and knowledgeable about replacing the sewer line system. He completed the project around 4:30pm the same day! I was extremely impressed and pleased with the outcome.

Overall, I highly recommend Hope Plumbing for any drain or plumbing issues. They specialize in older homes and were very professional and prompt. Kara (in the office) was also great and helped ensure that this was a speedy process. Hope Plumbing also offers a 12 month payment plan to relieve some of the financial stress. Thank you Hope Plumbing for your great work and service!

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

I got up in the morning, headed to the shower. There was this gross smelly backup the have come up our shower drain. I really wasn't sure who to call. As I scrolled through plumbing services I found that Grateful Plumbing had same day service and they were just down the road. They were here very quickly, great service, very friendly and very knowledgeable. I will definitely use them again awesome service!

I hired them in Jan 2016 to fix broke furnace.  This cost over $450.  Broke again beginning of Sept.  (only worked about 6 weeks after repair) I went online to set up a repair service.  Online I was given the option of when I would like a call -morning -afternoon- or evening. I chose eve because I was at work.  As soon as I sent request they called me 9am...scheduled them to come out next day between 2-5.  I was at work and had to have someone go to my house to be there.  of course they showed up over an hour early told me my scheduled apt was 1-4.. .  Fixed again for over $400.  worked 3 days,  broke again.  Called them 3rd time scheduled appointment again 2-5 let them know that I was not happy they showed up early last time.  Again they showed up 1 HOUR before scheduled apt. and tried to convince me that I was wrong with the scheduled time again.... Was given estimate of over $400 I let them know that I have already paid way to much for it not to be fixed and that is when and ONLY them did the guy suggest a new furnace.  My furnace is less than 6 years old and if they could not have fixed it I should have been told on first visit.  I was in to deep and had to try to get it fixed so I scheduled another apt again 2-5 I made a huge deal to the lady on the phone that they keep showing up early and no one is home and that I was VERY unhappy about it.  I made sure that she understood that no one would be there before 2pm!   so they showed up for appointment at noon  2HOURS early  unbelievable ........ paid AGAIN to have it fixed .  It lasted 2 weeks.   I had to max out my CC to give them all my money and this does not help my credit to get a loan to get a new furnace with ANOTHER  comp.  It will be a long cold winter because I made the huge mistake with going with a company that cant even schedule properly and have techs that cant even tell when a furnace cant be fixed until they have made over $1000 off of you. extremely disappointed and cold.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Honest, courteous, prompt, friendly, and fair. Fixed water heater after original installer had botched the job. No pressure to upsell or feel like you are being taken advantage of. A really solid person with Midwestern values who shoots straight. Ever need a plumber who would treat you like an good, trusted friend? Bob is your man. 5 out of 5!

Loved that they sent a bio of the plumber before he came. He was early and dos the job fast. I even paid less than he originally quoted. Will only use Carter from now on

My last two experiences with Howald have been very disappointing. We are on their scheduled maintenance plan and have been a customer for six years. Shortly after their last maintenance visit in the spring we noticed water all over our basement floor. Turns out the condensate drain was blocked, as it obviously wasn't cleaned as part of the scheduled maintenance. They sent a tech out to fix it (can't do the job right but always have time to do the job over) at no charge and we were left to clean up the mess. Today they were supposed to come out again for a maintenance check. They called yesterday to confirm the appointment but DIDN'T SHOW. I called their office and received a call back stating they had a tech out sick and had to reschedule their appointments. Too bad they didn't call me on the number I gave them to reach me, even though the person I spoke to stated their CSR log showed a note with the correct number and it also showed they called a different one. I guess poor service, cutting corners and failure to follow directions is simply becoming the new normal these days...

12/8/22 UPDATE: Howald rescheduled, sent a tech on time, and David did a great job answering my questions and giving our furnace a thorough inspection. I'm hoping my prior experience is the exception rather than the rule.

So happy this team was able to help me tonight!! Called because I came home to a hot house, just googled mapped HVAC and they came up as a 24 hour service so I called. Gave my information to the receptionist who promptly sent an email to her technician whom also promptly called me. Came out right away and fixed my AC!! Super friendly and super honest. I couldn't have picked a better company!! Definitely will be looking forward to having them back out to make sure everything else is working good on my units, and maybe repair some plumbing issues too!! Thanks for all the help!!

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

The only reason I will not give Godby five stars, I'll explain later. Air conditioner went out in my home. Godby has serviced my home before, so I gave them a call. A technician came out, and told me it was the furnace. It was the original furnace that came with the house, so I figured it was time to replace it. The person I spoke with to set up the appointment was very kind and got my appointment set up for the next day. She also gave me a window as to how long the job would take.  The next day came and I received a call from Deacon telling me that they are on the way. Soon after,  Deacon and Joe was at my door. They introduced themselves, and came in. Right away they got started on removing the old one and in with the new one. During that time, Joe came upstairs and put in the new thermostat. He told me that when they were finished, he'd explain the new functions on it (digital, touch screen, Bluetooth, very cool!). Not long after, they called me downstairs and the job was done. Joe came with me back upstairs and explained in detail the use of the new thermostat. During the time in my home, both guys were very professional, courtious and easy to get along with. Great job guys. As they were leaving, I asked for a business card. They said they didn't have cards of their own. Godby, get your technicians business cards!
Now, the only reason for the 4 stars was because I had to have a very minor adjustment made. Without calling, the guy just showed up! I could see that he was from Godby by his vehicle and shirt, but didn't tell me who He was. He got the job done quickly and was nice, but gave no heads up that he was on his way.

I called yesterday after a couple of weeks with no AC in this Indy humidity! They put me on a cancellation list which I was already on a few but just trying to get someone as quick as possible. I have a 100 pound Great Pyrenees who was not enjoying the heat either. To my surprise they called and could get me in same day! Mitchell showed up and was very nice, easy to speak with and very friendly with all my crazy dogs. It started thundering and lightening with rain coming any minute. He worked as quick as possible to get my AC recharged and got completely soaked finishing up! But he finished and was still smiling. The work was finished for less than 6 quotes and estimates I had received! He also sold me on a warranty they carry that offers 2 service calls a year and they make sure the system is working good. SOLD! Thank you Mitchell and Action Air!

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

UPDATE: You guys keep claiming that you aren't foundational experts . It doesn't take a foundational expert to see that something is collapsing and use wisdom to tell your customer about it before installing heavy objects on it that will collapse a floor ! Not once ! Not once ! Did you offer to come out and even check how bad the floor was sinking in when I called to complain about this issue . Not a single time . You clearly don't care about your clients . Then when I called you out on your shady business dealings . I ( a paying customer who is paying almost $10,000 ) was blocked by you guys on social media ! That's how you do business ?! Shameful !  This company is ran by conmen who have the nerve to do motivational speaking seminars about integrity . When they are morally bankrupt and have zero integrity whatsoever lol  (Original Review ): DON'T GO WITH THEM. YOU WILL REGRET IT. AND IF YOU DO , MAKE SURE BEFORE HAND THAT YOUR FLOOR IS STABLE. BECAUSE THEY DO NOT CARE AND WILL INSTALL RIGHT OVER IT, AND THEN YOUR FLOOR WILL COLLAPSE . I reached out to peterman brothers to get a new AC and Furnace installed. They were running a promo for buy a AC unit, get a free furnace .The sales rep came out , Inspected everything , Closed me and my wife on the sale. And booked the work for the next day.  (Awful quick, In the state of Indiana, you have 3 days to back out of a contract. I almost wonder if them booking you the next day is to lock that in?! ) Several technicians came out to do the work. My floor in my utility room before seemed to be slanting somewhat downwards, They installed the units. And after they did my floor completely sunk in, In my utility room and in my bathroom next to it. I had several contractors come out to quote the work. They all told me that the floor sinking in was starting to occur somewhat prior to peterman installing the units, And that there is no way that peterman did not notice or see the floor sinking in when they removed the existing units. Peterman installing the units made the floor sink in even further. And now I have foundation issues. They saw the floor was sinking in , Wanted a quick sale. And decided to install it anyways. I was also promised vent cleaning services with the install, never happened. Two of my rooms do not get the full heat and cooling that the others room do. They are quick to book the install to lock you into the project, But then when I asked about vent cleaning, I was told they are suddenly months away from that . Which is a service I need done !  I made several attempts to reach out to them to resolve the issue. Often going days without contact back while trying to juggle multiple contractor quotes. They reached out to me today 5/2/2022. And basically said they aren't liable. MY FLOOR IS SINKING IN. Even in the manufacturer booklets (THAT THEY GAVE ME ) it talks about how the areas around the foundation need to be examined for sturdiness etc. Before install. None of that was done.  They dont want to do anything to fix the problem. Its plain common sense . You dont put a furnace on a floor that can fall through. You let your customer know! That doesnt take a foundational expert to figure that out !  Horrible company. I will never go with them ever again for anything.

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