Best Plumbing Services in Indianapolis, IN

I called Steve for a quote on a late Friday afternoon to replace our washer's hot and cold valves. He asked me to text him a picture and in minutes I got a response with options. Jesse arrived late Monday morning, knocked it out and left the area clean. Highly recommend!

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

Their employees are polite, but I did not receive good plumbing service. Summary: no-one came on day they scheduled. When a plumber came the next day, he misidentified the (simple) problem, and would have cost me up to $800 without fixing anything.

Full story: I had a clogged kitchen sink, and Hope said someone would be out between 12-4 that day. They assured me it was still on schedule when I called in to check around 3pm, but after 4pm they called to say noone would come out until the next day. I was disappointed in their poor communication, but fine, they came the next morning.

Their plumber took one look at the clogged sink, didn't investigate anything, and went to his van to come up with estimates to repair the garbage disposal ($239) or replace it, (3 replacement options, going up to almost $800.)
When I asked how he could tell how much it would cost to fix the disposal when he didn't check anything out, he was polite but patronizing and said it could only be one of a few things and that was the blanket price to fix it. Then I asked how he could tell it wasn't a clogged drain, and that finally triggered more action from him: he took a better look at the sink and declared, upon further inspection, it might be a clogged drain, and went to his van to come up with an estimate for that.

Considering that he only did any investigation once I asked him questions, (and I had to deal with pushback from him), I had lost confidence in him as a plumber, so I paid the show-up fee and had him leave. Then I called Howald Plumbing, who was able to show up in less than 2 hours. Their plumber was clearly more experienced, and saw it was a clogged pipe. My sink was fixed in under an hour, and it had NOTHING to do with the garbage disposal.

I called Hope back and pointed out that if I had gone with their plumber's assessment, I would have paid a minimum of $239 and still not had a working sink! They apologized for wasting my time and refunded the show-up fee.

Everyone I spoke with at Hope was polite, and they have an extensive infrastructure in place, but their plumber was either inexperienced/poorly trained, or was trying to take advantage of me. It seems like Hope has done a good job training their employees in customer interaction, but should do a better job in their core business of plumbing.

This may have been an atypical experience for Hope, but I can't risk it -- plumbing is too important and too expensive to take chances on. Take-home: will not use Hope again.

They bailed out family out of an emergency
We will forever be loyal
Great service and great work!

I would let these guys fix my grandma's plumbing!!!  
Recently had to call them during a remodeling project. Super quick response time. Got a text 10 min before they arrived, exactly when they promised. Quickly diagnosed the issue, quoted me the price to fix (which was very reasonable) and finished the job faster than I expected. I would most definitely recommend this business as I will be using them if ever needed in the future.

Chapman has serviced my company and residential homes and never had an issue. It is nice to have a down to earth tech show up that you can trust. So many places take advantage of the fact that people do not know HVAC systems and get raked over the coals. You never get that feeling from them. I had three companies come out and they all told me I needed to add another system to my house. Called Chapman and they said you just need to divert the heat or AC to where it is beneficial. Then he came back with some dampers and fixed our problem for a fraction of adding another system. I also love how they are so involved with giving back to our community. They are always sponsoring events for local clubs and teams.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

On two occasions I've called Bob for help. On those two occasions he's taken the time for me to explain the issue. Even sent a few pictures of the issue. On those two occasions he's walked me through the fix. A VERY HONEST man! It's not often you find someone willing to help you out even if it costs them a few bucks.

I will call again when a situation arises

We found and called Carter's My Plumber after another company charged us several thousand dollars to replace part of our main drain but it was still clogging up. Carter's sent out Sean, and I can't say enough great things about him! He is the unicorn everyone wants in any kind of tradesman:  Totally reliable, extremely knowledgeable, excellent communicator, punctual, completely honest, fast AND thorough, patient, professional, honest, friendly - basically all the good things. He not only listened, he asked good questions, and encouraged us to ask more. He texted videos of the work he did (scoping the line) right after he was done  so we could decide what to do right then. Sean is a rare breed who clearly takes pride in his work, and IMO sets the example for everyone regardless of what we do. We never once felt like we were being conned into paying for additional unneeded services. I RARELY write reviews for anything, but this guy and the company have more than earned this.

Harry from Howald Plumbing came out last Wednesday to repair a dripping bath tub faucet.  He did a great job.  A week later and not a single leak or drip.  He was very professional and even cleaned up when he was done.  I had several other quotes for the repair and Howald not only had the best price but I found them to be the most professional.  Talked to their Service Manager, Steve, who was great.  I explained the situation and he was able to trouble shoot it over the phone and quote me the repair price.  I am very pleased and impressed with Howald Plumbing and will definitely use them again.

Update (Feb 2019):  We just had to replace our furnace (20 years old) and we had PHP come out to give a quote.  Ryan (the owner) came out and spent plenty of time with me to fully know what our needs were.  In addition to replacing the furnace unit, we needed a big section of the duct work to be moved.  He came up with some clever solutions for the ducting and a great offer on an efficient furnace.   They guys were here quickly, did a very good job, kept the whole place clean and were out in just a few hours.  We could not be happier!   Such great people and service.

I woke up to a laundry room emergency - a large puddle of water overflowing onto the hardwood floors into the hallway.
I called several plumbing companies, and Maxwell & Sons was the first to return my call.
Mike and his assistant were at my house in about an hour, diagnosed the problem, and replaced the faulty water heater at a reasonable pice. I would highly recommend their services for anyone with plumbing services needs.

Update: Considering the owner's response to my review, and reading how another Yelp user had a similar experience with disrespect from the owner, I will offer my suggestions to whomever is reading this to go with BIG FROG PLUMBING. The process to get someone out was simple and online, and everyone I spoke to and worked with were professional, polite, and courteous. They're who I will go with if I have any issues in the future, and it's literally only two minutes away from this awful company.

We were in a bit of a pinch once the weather started turning colder. Went to fire up the old furnace and nothing. Of course this was discovered after hours and we struggled to get anyone who could come out in a timely matter.After working our way down the list we were able to get appointment with Godby for first thing the next morning. The technician called to confirm he was on the way and was very professional we he arrived.

Our technician was also very knowledgeable and good about explaining things in a way that was understandable and had us back up and running in no time.

Grant did a wonderful job.  He was polite and very professional.  The charge was very high for replacing only one element.  I checked the parts on line and the highest charge for a element was 60.00 and that was for a pair.  They were only at my house for an hour.  So the mark up on the part is 2 or 3 times the cost and the labor is 160.00 or an hour.  My bill was $340.00.

Our shower would not turn off. We had to shut the water off for the entire house. Nick was able to rebuild the faucet for us and we are up and running again. I would recommend Summers if your looking for a reliable, reasonably priced plumber.

They were on time and did a great job

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