Best Plumbing Services in Indianapolis, IN

We attempted to install a new dishwasher on 30 year old plumbing and the hot water valve started leaking. I called Steve at 8:30am, and he had me send pictures of the issue and immediately confirmed what needed done and gave an estimate. As promised, Jesse had arrived by 12:30pm and within an hour had replaced the valve, educated us on the water systems within our new house, and showed us what might need fixed down the road. The price was fair, and our entire experience was great from start to finish.

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

We are so pleased with our new water softener and reverse osmosis drinking water system Cooper's Water Conditioning installed! They came out quickly, tested our water, and gave us a quote which was less expensive than other companies for the same or similar equipment. They scheduled the install to fit our schedule. Paul the installer called to let us know he was coming exactly when he said he would be at our house. Paul was fast, efficient, and installed both the water softener and reverse osmosis water system perfectly. When he was done he cleaned everything very nicely. He walked us through everything we needed to know before he left. The price was exactly as they quoted. We could not be more pleased with the entire system which was installed! Thank you.

My crawl space was flooded from the rain last week due to my old sump pump going out. I found out about Hope plumbing through another company that only did waterproofing they were called Midwest Remediation(which they were very overpriced btw!!). Hope sent Jonathon out&they kept me informed via texts about timing any delays&also sent me a profile on Jon which I thought was convenient, personally thoughtful! Johnathon was very congenial, informative&professional. As for the sump pump I purchased from Hope it ran all night with no water&I have found out by going down to see the new pump that there was no float valve on there for it to detect the water level so there was nothing to indicate it to shut off&there was debris left in the pit which when installing it yesterday should have been cleaned out... Needless to say I'm still waiting on them to make it by today which I called early this morning&they said they'd send someone out to see why it had been running since being installed yesterday afternoon. Will update when there finished today.

Around 10:30pm on the Thursday night before memorial day weekend my plumbing backed up.  After searching on Yelp, I picked Seriously 24/7 because of the star rating, the reviews and they were a local business and I wanted to support local businesses. I actually live less than 20 minutes away. I called thinking I would leave a message and I would get a return call the next morning.  It was surprising to have someone answer the phone so late, but then their name is 24/7.  They offered to send someone out that night, but the normal $89 service charge would be $139, so I elected to wait since I was given an 8:00-10:00am appt.  Since this is during COVID-19, I was asked if I wanted the technician to wear a mask, which I said, yes.  At 7:39am I received a call and a text message with a picture of the technician, Dan, who was coming. AWESOME!!

By 8:27am, when my technician still had not arrived, I called and had to leave a message, but my technician arrived a few minutes later.  Actually, two technicians arrived, hmmm.   It was mainly the second tech, Antonio, who did the work, don't know why two were sent, that is until I got the bill, it was $270, to clear out a drain.  I was stuck, needed this done now, did not know if I could get someone else out that day, as well as I had a cleaning person to coming and sterilize after the work was finished.  Seeing my panic over the cost the technicians offered to use the camera to look through my drain pipe, which I agreed.  They had to go back to the shop to retrieve the camera and was back within 15 minutes.  

Bottom line is, Seriously 24/7 lived up to the reviews, worked efficiently and cleanly, and their technicians were polite and courteous, I should have realized the price would be high, but honestly $270. Maybe they could charge less if they would send out one tech for a one tech job.  Since they did use a camera to look through my drain, I feel the charged price covered the drain cleaning and the use of the camera.  Additionally, their payment system asked if I wanted to tip!  Have never seen that before

Would I recommend Seriously 24/7 Plumbing and would I use them again, my answer is the same for both, only as a last resort.  

Update:  it has been a week since I spoke with Jason at Seriously 24/7, and sorry it has taken me this long to post an update.  Jason was affable and extremely concerned about my issue, he even thanked me for my review.  To have an owner so concerned and attentive to his customers as well as his staff, it's understandable why the customer service at Seriously 24/7 is so good.  Concerning the cost of my drain clearing, well it's understandable and Jason explained it was not the cost of sending two technicians (one was in training).  Guess you can attribute my displeasure in the cost in my wanting to save money )I'm retired, can't blame me on being thrifty).  

Again, asking the question if I would use Seriously 24/7 again, my answer is, yes.

We had a clog in the line running from the washer to our exit pipes, and of course one never discovers this until the next wash day.  I REALLY wanted to get this fixed SAME DAY so we could proceed with the wash - Grateful Plumber promised to arrive within 5 hours, and called me in 3 hours ready to come.  I wasn't home yet; they used the combination I gave them and were in and out before I got back.  Solid price, EXCELLENT service. They rock.

Over the last few months, my furnace has become an ongoing saga. While it's only 5-6 years old, the simple truth is it's had more than a few issues. While I believed that I had the issues resolved when the blower motor was replaced a couple months ago, I continued to have issues with a fan that simply wouldn't turn off and was massively driving up my utility bills.

I replaced the thermostat with the help of the company that replaced the blower motor, though their opinion was that a control board was likely needed. Since they'd generously offered to install the thermostat for a relatively slight fee, it was agreed that we'd see if the thermostat might help the issue.

Of course, it didn't.

I had the feeling that I needed a second opinion. I don't know why, but I just kind of felt like something was being missed. I had a friend whose ordinary heating person agreed to come look at it, but he never followed through.

So, finally, on a sick day I opted to jump on Yelp and look at some reviews. Early in the morning on a Friday, I contacted a couple companies that offer the get an estimate option. While Chapman's listing didn't offer a fast response, I added them to the list and, in fact, they were the first to respond and it was within minutes.

Due to the complexities of my explanation, they recommended I call in and talk to their scheduling person. I did. I actually talked to two people - both super friendly and helpful. The diagnostic fee was explained up front, at $98, and it was explained that even though I was pretty sure I knew the issue that this was standard to ensure nothing was missed.

While the fee struck me a bit high, I will also note I'd foolishly tossed their discount/coupon that they regularly include in neighborhood mailings. So, that was on me.

I also really just wanted a fresh set of eyes on the furnace and they offered to come by that afternoon between 1-5pm.

At around 2pm, the technician showed up. He was friendly and professional. He took some time to look, weighed what I had said and then found the real problem that, in the end, saved me quite a bit of money. It was a matter of one wire being placed in the wrong location.

That simple. Once that wire was moved? No fan issues or anything. Perfection. No control board was needed.

I learned that Chapman regularly deals with Bryant systems, the same brand as mine, and I also liked that this tech took the time to actually explain things in understandable detail. He called his service manager to make sure charging only the diagnostic fee was fine, but it was clear the intent was to say You don't need a new part. This fixes it.

I was impressed with their timeliness, their honesty, and the fact that after a couple months of being advised in a different direction that the tech truly did some diagnostics and found the issue by thinking outside the box. I liked that he considered my feedback, but trusted his own expertise and, in the end, saved me cash.

Located on the Westside, Chapman works all around Central Indiana and I won't hesitate to return to them for business as my Central Air system will likely be the next thing to need service/replaced.

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Called for a simple service appointment and Bob didn't sound like he wanted my business at all. I told him someone else had worked on the issue in the past and he said, Why don't you just have them do it? I asked what his minimum service call was and he said, If I have to sit around for a couple hours, probably a couple hundred bucks. At least it's good to know about his level of professionalism  before hiring him.

Didn't fix my issue. I fixed it my self. Save your money. They were to set up our new washer dryer, but didn't remove the bolts that hold the drum to the washer in place. They could of broke our new washer.

We have used Howald for several years for heating and plumbing services. Every specialist that has been in our home has been courteous, prompt and helpful with explaining any issues and costs.

We have had minor and major repairs done. Recently we needed a new thermostat user interface and the technician, James, helped me set up some functions and the app on my phone. He went above and beyond.

We paid a fee to be in a plan that includes routine maintenance, discounts  and priority in scheduling. So far that has paid off nicely since the furnace in our new home has had several issues.

Will be recommending this business to friends and family.

Couldn't recommend this company more. They were on time, professional, and followed up same day!! They spent 10 hours at my house removing my 30 year old furnaces (yes two separate furnace as I owned a duplex built in 1900) and they were amazing! Honestly have nothing but positive feedback for this company as especially their installers! I always look for ways to provide constructive criticism but I don't have any. This is my first review nor because anything has been missing but because they have been so great!

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

Following several failed attempts to find someone-- anyone-- who would not only call us back, but actually put us on their calendar to come out and replace our water heater for a reasonable price, I began scouring the internet and seeking input from others. Weilhammer Plumbing was highly recommended by a coworker, and they had excellent reviews on the internet. (And I liked how they were responsive to the reviews-- even the bad ones. . . It made me think that they stand behind their work and take their reputation very seriously).

Upon calling Weilhammer Plumbing, I  got a good vibe. The person I spoke with was very pleasant, didn't treat me like some stupid woman who didn't know what she was talking about, and seemed very knowledgeable and competent. I also liked that they were willing to quote me a price over the phone (as opposed to the other companies, who wanted to come out before they'd give us an estimate, even though I just wanted to replace the unit with one that was pretty much exactly the same, and provided them with all the specs and features of the old one. . .). The person I spoke with on the phone asked me to take some pictures of the area with the water heater and text them to him, so he could get an idea of what he'd be dealing with. I thought it was an efficient way of dealing with it, saving me from having to take time off work to get a quote, and saving him a trip across town. I was also impressed by the phone conversation because it seemed like Weilhammer Plumbing wanted to do things the right way, rather than just do the bare minimum, collect the money, and be done with it. The person I spoke with explained to me that they felt it would be best to  add a drain pan underneath the new water heater, which they felt would help minimize damage to the floor in the event of a future leak. This was included in the price of the quote.

I needed a 38 gallon short electric water heater, because of space issues in the utility closet in which it was to be installed. I knew I wanted another one just like the old one, which had lasted thirteen years and was still going strong (save for an obnoxious sulphur smell at the start of showers). They listened to me, and quoted me out on the brand I wanted, with the warranty and features I wanted, instead of trying to sell me something else. Despite that the unit was not actually leaking, and was still working (mostly) just fine, Weilhammer still made us a priority, and came out not even two days later to do the install. They came at the time they said they would, and not one, but two guys came out with two trucks. One did the actual install, and the other helped with everything else (such as ensuring the water was shut off at the outside level, making sure the electrical breakers were turned off, bringing the installer the correct fittings, removing the old unit and draining it outside, etc). This was a time saver, resulting in the whole haul-away and install taking less than two hours, and leaving my afternoon free to go get an oil change and run some errands I'd have otherwise had to run over the weekend.

From what I can tell, the work appears to be good quality. I also liked that they went the extra mile and added a heavy line of caulk where the concrete and laminate floors meet, to re-direct water away from the laminate floors in the event the unit were to leak at some point in the future.

I am glad we found this company, and will consider them first for all future plumbing needs.

My service experience was quite bad, and a long series of errors were made.  Originally i posted a very detailed and negative review.  Since then I have been contacted by Jason Godby, and was treated very well.  I was assured that my experience was the exception, not the norm, and I believed him.  I have decided to replace my previous extremely negative review, not because I was asked to, but because after my conversation with Jason I felt that they no longer deserved it.  I will use them again and hope that my previous experience was a fluke.

Steve offered me a replacement for my Mitsubishi mini-split AC/Heat for an upstairs. Set a date and time and Dylan and Jacob the technicians, were prompt, clean and did an excellent job installing.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

They were three and a half hours late to an appointment time that THEY picked out.  They said they bumped me for two of their Preferred Customers...which makes the idea of making an appointment completely worthless if they give your appointment to someone else.  I called the office to complain about this and was told that someone would call me back...but that was over 4 days ago now...and I'm still waiting.  And then they charged me $825 to simply clean an a/c coil and to add a little Freon...this is about three times what it actually should have cost.  Then they wanted to tell me that the coil would be going out in less than a week, so I should replace it immediately.  First of all, you cannot tell exactly when a coil will go out...they just wanted to over-charge me for another job.  And their quote for that was also three times what someone else would have done it for.  Wasted my time, over-charged me, and they couldn't care less.

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