Best Plumbing Services in Indianapolis, IN

What started out as a positive experience ended up being not so great.

I had a Steve lined up to come today (3/4/19). I felt very comfortable with him and his reviews. I took a half day off of work and was home by 11:45 at the latest. Steve called and texted at 12:04 to say his plumber was on his way and was I home? I didn't hear his phone call or text, either because I walked outside to the mailbox at one point or just didn't hear it when I was mopping the floor. I called Steve around thirty minutes after his initial phone call and he curtly told me he sent his worker (his son) to another location. Note: I was home. He said he would send his son out between 12:30 and 1:30, after he finished up with his previous job. He never said he would call ahead of time. I had just texted him pictures of the water damage the previous night (3/3/19) so, obviously, I was going to be home.

There was no excuse for what he did. His reasoning was they always call ahead of time because customers change their minds. That was NEVER mentioned to me.

I was very clear that he was the plumber I wanted to use, and that I was taking a half day off. Obviously, I planned to be home if I texted him on Sunday night at 7:00, showing him pictures of the water damage in my home.

I would never treat a customer like this, and as a result, I would never recommend him to anyone.

Steve was very professional and able to get out to my property the very next day. Gave me two options before moving forward and didn't charge us a service fee to diagnose the problem. Tenants are happy and I'm happy. Thanks again Steve!

Just moved to Indy and apparently Indy have one of the most hardest water in the states. Called in and brought in bunch of salesmen. Out of all of them, we liked cooper's water the best. Scott, the owner, came out and sold us on the water softener and the drinking water system. We thought the price was fair. He did offer discounts for paying cash. The installer was quick and kind. We had no problem with him. The drinking water system we've got was bit bigger than I thought. It takes up half of my bottom of the sink area. So far, our water system is working nicely. I will see if something breaks, how their customer service will be. They do have 7 years warranty on all of their water softener I believe. So far, I do recommend this company.

I'm giving 3 stars because the technician, Heidi, was great.  She worked with skill and was very friendly and courteous. She even went out of her way to help me get my furnace out of 3 of standing water.

I did think their price was on the high end but I didn't price shop because of time constraints.  

They did charge a $69 fee just to come inspect. They wave that if you use them.

They offer a 6 hour window for appointments.   Very inconvenient.  We'll be there sometime between Noon and 6 pm. Required me to take the whole afternoon off work.  When they came at 5, they didn't have a replacement pump and their supply house was shut so I had to make arrangements to have someone there from noon to 6 the next day.

The sump pump replacement went fine.  However the drain goes outside, so the water seeps in the ground and runs back in my basement foundation.  Not their fault that the foundation leaks.  But as they advertise they specialize in older homes, I wish I could have known about the issue before I shelled out nearly $700 for the repair. I thought I had previously addressed this problem with another plumber who rerouted the drain to my sewer drain, but I must have been wrong.

I had used them once before years ago.  The owner came and quoted installation of a water heater and water softener.  He was super friendly and knowledgeable.  When the crew came to perform the work, they stated that much of the work that was quoted was going to cost more.  Out of frustration and lack of resources I agreed just to have the minimum performed even though we had been told much more would be included in the quote. I didn't call back to argue at the time as I hate confrontation. One of the issues not fixed back then was the sump drain running outside.  

So overall I find the company somewhat pricey.  I'll hesitate to fully recommend them since both times I've used them, my problem was only partially resolved.   My complaint is that I hired a company that specializes in old houses because I wanted a professional who could address my issues appropriately.  Both times they performed quality work, but it didn't fully solve the problem.

My toilet clogged and I went to Yelp to find a company.  The four that answered all wanted to give me an estimate. Seriously 24-7 was able to get here the fastest (within 2 hours.) They sent Andrew Miller who gave me a quote. While it seemed rather high, they did get here quickly so I okayed it.

Andrew unglogged the toilet within minutes and did not make a mess. I was extremely happy with the job he did.

Service was great. Thanks!

I would definitely use Grateful Plumber again, they responded quickly to my service request, and I didn't have to wait long to get the work done. Their prices are fair and reasonable and was less than other plumbers I called. And the quality of the work was great and they were respectful of my home.

We used Chapman for the first time about 10 years ago. Our furnace went out in the middle of a freezing cold wonder and Chapman came out immediately and totally hooked us up with a great deal on a new furnace in no time. Since then, they have replaced our water heater and air conditioner. Let me tell you that Chapman has totally taken care of us. Always. They are kind, competent, and customer focused. They fight to find the root of any complex issues and come up with the best, most economical solutions. I will always use Chapman for our hvac and plumbing needs. They are THE best!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Both times I have had bob out to my house he has always been quick to respond and can got to me either that day or the next. First time it was a on/off valve for my outdoor hose spout that had been leaking in my house fixed it right and haven't had problems since. The second time I had concerns of a bathroom water leak and he instructed me to do three tests to see which involved closing the drains to see if the smell in my bathroom continued. If you want someone to do the job right bob is the guy for you. I understand why he doesn't give you a price when he walks in your door seeing some projects are hard to price.

Very expensive but they got the job done and did prioritize me due to my water being completely out.

Howald has my business for life. They have gone above and beyond for me. They have showed up at night in a storm and saved me. They are always courteous and kind. Do yourself a favor and try them out, you deserve it.

Bryce and Brandon were excellent.  Professional and knowledgeable.  Explained what they were going to do and what they did when done.  Had to replace a section of copper pipe to the water heater that leaked.  Work was fairly priced.  Tammy in Customer Service who scheduled my appointment was also great.  This is my second time using Plumbing Paramedics and I will definitely use them again.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

Following several failed attempts to find someone-- anyone-- who would not only call us back, but actually put us on their calendar to come out and replace our water heater for a reasonable price, I began scouring the internet and seeking input from others. Weilhammer Plumbing was highly recommended by a coworker, and they had excellent reviews on the internet. (And I liked how they were responsive to the reviews-- even the bad ones. . . It made me think that they stand behind their work and take their reputation very seriously).

Upon calling Weilhammer Plumbing, I  got a good vibe. The person I spoke with was very pleasant, didn't treat me like some stupid woman who didn't know what she was talking about, and seemed very knowledgeable and competent. I also liked that they were willing to quote me a price over the phone (as opposed to the other companies, who wanted to come out before they'd give us an estimate, even though I just wanted to replace the unit with one that was pretty much exactly the same, and provided them with all the specs and features of the old one. . .). The person I spoke with on the phone asked me to take some pictures of the area with the water heater and text them to him, so he could get an idea of what he'd be dealing with. I thought it was an efficient way of dealing with it, saving me from having to take time off work to get a quote, and saving him a trip across town. I was also impressed by the phone conversation because it seemed like Weilhammer Plumbing wanted to do things the right way, rather than just do the bare minimum, collect the money, and be done with it. The person I spoke with explained to me that they felt it would be best to  add a drain pan underneath the new water heater, which they felt would help minimize damage to the floor in the event of a future leak. This was included in the price of the quote.

I needed a 38 gallon short electric water heater, because of space issues in the utility closet in which it was to be installed. I knew I wanted another one just like the old one, which had lasted thirteen years and was still going strong (save for an obnoxious sulphur smell at the start of showers). They listened to me, and quoted me out on the brand I wanted, with the warranty and features I wanted, instead of trying to sell me something else. Despite that the unit was not actually leaking, and was still working (mostly) just fine, Weilhammer still made us a priority, and came out not even two days later to do the install. They came at the time they said they would, and not one, but two guys came out with two trucks. One did the actual install, and the other helped with everything else (such as ensuring the water was shut off at the outside level, making sure the electrical breakers were turned off, bringing the installer the correct fittings, removing the old unit and draining it outside, etc). This was a time saver, resulting in the whole haul-away and install taking less than two hours, and leaving my afternoon free to go get an oil change and run some errands I'd have otherwise had to run over the weekend.

From what I can tell, the work appears to be good quality. I also liked that they went the extra mile and added a heavy line of caulk where the concrete and laminate floors meet, to re-direct water away from the laminate floors in the event the unit were to leak at some point in the future.

I am glad we found this company, and will consider them first for all future plumbing needs.

Good job replacing a faucet.  4 stars because price seemed high to me for a straight forward job, but that might be standard rates.  Quick service and good communications.

Great service call very thorough and repaired my AC unit quickly. Now my go to HVAC provider.

Our shower would not turn off. We had to shut the water off for the entire house. Nick was able to rebuild the faucet for us and we are up and running again. I would recommend Summers if your looking for a reliable, reasonably priced plumber.

If you are a senior person looking for a plumber, look out for
Peterman, they will take a advantage of your age because
they know you are old and don't have much knowledge about
repair costs.

I need a outside faucet replaced, Peterman was recommend by
a friend name Shawn M, and Drew Gomez came out to do
the repair work, which was a nice guy.  He gave me a total
cost, but did not break out the cost, and he said the cost would
be $560, but with the goofy contract, which costs $12.00 mo,
the cost would be $520.  I would say the part cost aprox $50,
and labor cost for a hour should not be over $200. With the
cost for the parts and labor was $520.  That means labor
cost was $450.  My doctor doesn't charge that much.

I'm 84 but if you are younger and need repair work I'm sure
your labor cost would be less.

Lee D

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