Best Plumbing Services in Indianapolis, IN

We had a slab leak and called Steve, he came out right away to assess the situation and advised a leak detection to locate the broken pipe.  He was responsive throughout and kept us informed and provided reasonable estimates.  Steve was honest and very knowledgeable, he took the time to answer all our questions and explain the necessary repairs.  We ended up going with a different plumber because they were able to start earlier but we wouldn't hesitate to call Steve again for any plumbing issues.

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

I haven't used Cooper's for any repairs but, I was impressed with their trustworthy customer service.  I had reached out via Yelp to ask for a quote on a possible water softener repair.  Craig replied promptly, asked some general questions about what issues I am currently seeing and our current model and advised me on what possible issues I may be experiencing.  He advised that they wouldn't be appropriate for my issue.  This prompted further investigation on my part which lead to a slab leak rather than a water softener issue.  I really appreciated the advice and his thoroughness.  It saved me an unnecessary service cost and time.  I know who I'll be calling in the future if we do run into any water softener issues.

Our agency previously had poor experiences with plumbers, so after perusing the web and finally coming to my senses and pulling up yelp, I came across Hope Plumbing.

I decided to give them a shot as we occupy a 100 year old building downtown Indianapolis, and we needed a quote on some repairs and some minor plumbing issues. They arrived within the hours they originally stated, which already exceeded my expectations, and the plumber was incredibly pleasant, professional and knowledgeable.

We have since used them on numerous projects and after having dealt with some of the big names in commercial plumbing I can tell you these guys are a fresh breath of air. We continue to rely on Hope Plumbing for all of our plumbing needs as they have professional staff, are sensitive to our work, and are a great value.

My rating is for the business not the guy doing the work. Emergency call. I know that's expensive but price was shocking!  Then I was told had to pay up front.  I questioned the policy. I said I would be glad to pay as soon as the work was done. That was unacceptable to them.

Owner Jason called me and essentially told me that I was the problem, that he has never, ever (100% of the time) had anyone remotely question payment up front. Now he's either been in business for a week (which does not appear to be the case) or he's lying. He had me over a barrel and he was willing to take advantage of me. He told me he would just have his guys leave.

Not wanting to inconvenience anyone I begrudgingly agreed to payment up front because I could challenge a credit card charge if necessary.

He then sent me an estimate to do work that said this is an estimate but not a guarantee of all the fees. I agree to pay any and all fees for project. I chose not to sign.

The on site guy did the work IN LESS THAN 20 MINUTES and charged me almost $500!  I understand emergency premiums but this reaches to the level of obscene pricing.

If you call this place, do so at your own peril. They might care about plumbing and their own bank account but they sure as hell don't care about you or what you think. There are much better options out there.

These guys are great. I came back home from a 3 day road trip and held my poop in the whole time because I didn't want to use a yucky gas station dumper. When I made it home I showed no mercy to the toilet and let loose. This was not smart because I completely flooded the toilet and it was clogged. I called these fellas up and they fixed it right up and everything is working again.

I have been using Chapman for the last 4 years on my personal homes and several rental properties. They have installed 4 ac units for me in that time. Every time I call they come out same or next day, once on a Saturday they came within 3 hours! Estimates are always clearly presented to me, even with a variety of options. The service techs are always timely, presentable, and polite. I always feel I am getting the best deal and good value. I've used other companies at my place of business due to contracts and would prefer to use Chapman!! Give them a try!

My experience with this company was very pleasant and professional. I initiated a request for someone to come out online and was called the following weekday. The plumber was extremely courteous and professional.

Mike built us a trash can cabinet  for under our counter. He was on time, reasonably priced, and did great work. It looks like it was part of the original kitchen floor plan. We plan on using him  for several other projects.

Had gas leak in house
Gas company shut it off
Bob the plumber came over
He said he could not fit in our attic opening
A couple of times he said he might bail out of the repair
He put on 2 new gas shut offs
I should of have had him bail when I found out he had no equipment to pressurize gas pipes to be able to check pipes for leaks with soapy water on joints of pipes
I guess that doesnt matter if you are too big to go into attic where most of the pipes are
Charged me $854.22 to put on the 2 valves
Charged me $564..06 for house leak search. The only pipes he searched where the 2 on the furnace room
Replacing the 2 valves should have cost about $400
Overcharged me by $1000
He told us the pipes were fixed
Gas company came out to test or pipes
They still leaked
I called Bob and he argued with the gas employee on my speaker phone
His web site says he will tell you in advance what the charge will be
We didn't know until he was so called done
Learn by my $1000 rip off to stay away from from bob

Did great work for us on replacing a water heater. Quick, professional, courteous, friendly, and affordable. Highly recommend this local business!

Two words-First Rate! Had a 15 year old HVAC unit that needed to be replaced. After (5) bids from other Companies, on advice of my Friend, called Howald and met with Tim F. Should have called them first. Tim explained everything in detail and in a way I could understand. He has over 24 years experience and was willing to work with me on price. Their bid was $300 less than all others and he was the only guy that actually listened to me and didn't try to up-sell me or push something I didn't want.

Set up install 2 days later and their Installers (Jason and Chris) actually showed up 20 minutes early. They have been working together for over ten years and one knows what the other needs or is thinking without asking asking. They work in perfect tandem and knocked out the job in less than 5 hours. They displayed a thorough mastery of knowledge on every question I had during the install and left my house cleaner than it was before they showed up. After the install, Jason took 10 minutes to go over energy efficiency best practices, maintenance, etc. He truly cared about his Customer and about making sure that every nut and bolt was tight and everything was perfect.  

If you don't want high pressure sales tactics and an honest Company that delivers on what they say and prides itself on integrity then call Howald.

Great service!  Even helped me find a coupon!!  I will definitely use Plumbing Paramedics for all of my plumbing needs

These guys have done most of the plumbing in my house over the last eight years. Competitive pricing and a no games. It's also nice to know that the owner is a cop. You can feel safe having him work in your home!

These guys were great....they came within an hour of my call, looked at the issue, answered all our questions....did what needed to be done!  

SERVICE WAS GREAT....I so appreciate when artisans come when they say they are coming, do the work needed at a price that is reasonable and fair...Hat's off to Weilhammer Plumbing!

Thank you Godby for coming out in an emergency call. I had no air conditioning and my 90 year old mother coming to my house. Adam fixed the problem in a very professional manner. A big, big thank you to Stephanie for her patience and calmness. You told me you would see it through and you did. Thank you.

My Lennox AC failed last evening.  We telephoned our service as we were premium members.  The other service was called at 6pm, and the return phone call was made 16 hours later.

In the interim, I telephoned Action Air.  Tim arrived at my house 4.5 hours after I requested service and had my AC repaired and working less than 6 hours after my original telephone call.

Tim is a great service technician who explains everything he is doing in great detail.  I found him to be very thorough in this work, and efficient.

I highly recommend Action Air.  My partner and I will be joining their Service Club Membership where they have 24/7 service and their goal is to return telephone calls within 30 minutes, any time day or night.

Thank you Action Air for employing Service Technicians like Tim.
James

I would highly recommend Summer's for any plumbing repairs. Jason came to my home when my water heater was in need of replacement. He replaced the unit quickly and efficiently. He was extremely professional and more than willing to answer any and all questions I had. Super nice guy; I would definitely call him again for help!

I scheduled appointment to have my sink drain cleared (of a clog). I was told that a solution was not guaranteed, and I did not have a problem with that. I felt confident that snaking it would clear it (as I had previous experience with the same issue).
On arrival, the person (who referred to his qualifications as an apprentice)
asked me to sign a form Waiving All Liability for whatever might happen--for instance if he should happen to break off the snake cable within my pipes and couldn't get it out. He seemed like a nice person, but  I told him that I would not sign that form, and he phoned his boss who told him not to do the job.  I asked him if Peterman Brothers was insured, and he told me that they were.  However, if Peterman Brothers is not willing to stand behind the work of their apprentice, then should they send them to work on my house?  I have NEVER had any company who has done work around my house ask me to sign a waiver like that. Not even the company that cleared the drain for me previously,  who has since retired.  Incidentally, the apprentice still wanted to be paid, and I think that his boss should pay him something for his time since he told him not to do the job.

I hope that what I have explained is insightful in illustrating how Peterman Brothers is able to offer competitive prices in their coupons and advertisements.  They send out people that they are not willing to stand behind who lack depth in their field. Even if, they are unable to solve a problem (for whatever reason), they get paid anyway--and they assume, no liability.  How great of a business model is that?  On the average, it probably works out for many  people. Call me old-fashioned, but its not for me.

Reply to Lauren's comment (below):  
Lauren, which of my comments about my experience yesterday with Peterman Brothers do you have doubt about being factual?  You may verify my story directly with Dorjan J., who seemed like a very nice young man--at least younger than me--ha.  I've since had my drain cleared/snaked so I really have no current technical issue for Peterman Brothers to assist me with.  But I believe that it is only fair to inform all potential customers that they may/will be asked to sign a waiver of liability BEFORE the time that the apprentice shows up at their door--in fact before they schedule an appointment!  Please correct me if I am mistaken, but I believe nothing about this is written on your coupons or at your website. I have never had an HVAC business ask me to sign a waiver of liability. The closest thing I can think of is buying a used car as is--which seems to be the norm in that industry--but not the norm in HVAC, to the best of my knowledge. As I wrote earlier in more detail, Peterman Brothers has an interesting business model, one that seems unique in HVAC.

Update:  By the way, I took another look at the coupons that they send to me in the mail. In the fine print it indicates that you must own your home.  That seemed strange to me when I read it the first time, but in retrospect I think that I understand. The reason must be that if you don't own the home then you probably lack the legal *authority* to waive their liability.  Nothing like I having a contractor who wants to play games with you from the get-go, huh? I don't call that transparency.  I want a contractor who seem more like an ally than a potential adversary.  You can find all too many instances of the latter if you read many of the review here.  

One of my relatives referred to their technicians as SALESnicians because they wanted to replace the entire HVAC system rather than replace a dead motor a little over 10 years ago. We simply replaced the motor and the system is running fine. Yes, there have been 2 minor repairs since then, but my point is that the system was not worn out and Peterman's was in too big of a hurry to create a $10K+ expense for us.   Together, the 2 repairs I mentioned cost less than $600.   I hope that this is helpful to you!  Don't hesitate to get a second opinion.

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