Best Plumbing Services in Indianapolis, IN

We are in the middle of moving and fulfilling all repairs needed to be done before the new buyers close on the house. Steve was incredibly responsive and provided a quote in a matter of minutes. We were on the schedule quickly and the work that was done was thorough and at a very fair price. Thank you so much for the making the repairs flawless, quick, and being communicable! I highly recommend these licensed professionals for your plumbing needs and will continue to use them for any future issues!

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

I called Coopers after the contractor my home warranty company sent missed two appointments.  Mr Cooper (I'm guessing) arrived on time for the initial appointment and carried his briefcase like an OG salesman - I actually appreciate a simple old school approach!  I purchased the softener for about the same amount my warranty company had paid me for - and knowing warranty companies, they nickel and dime, so the price from Cooper's was great.  The guy came to install a few days later - I had to schedule a time when I could work from home, otherwise, they could have done it the next day - setup was quick and easy and the tech was polite and explained everything I needed to know!  Highly recommend!

Freddy Luna from Hope did an excellent job saving me from a completely stopped up sewer drain on a Sunday morning.  I called very late Saturday night and got the first appointment Sunday morning; Freddy was right on time.  He was very attentive, discussed the issues with me and what I had already tried to clear it, and explained what he could do along with prices.

He was completely done within 45 minutes of arriving - drain cleared, cleaned up, and took payment.  Freddy was extremely attentive to cleaning up splashes in the basement and some dirt that got on the stairs from the snake.

I even asked some questions about the particular snake he used in case I decide to get one myself, he was very helpful answering those questions too and gave me some tips for my particular cleanout if I do go that route.

I can't stress enough how good an experience this was; even Hope's phone dispatchers are very helpful, courteous, and efficient.

I normally do plumbing work myself, but this is my second time using Hope to clear a main sewer line since I don't have a snake that large.  I'll definitely use them again in the future.

My rating is for the business not the guy doing the work. Emergency call. I know that's expensive but price was shocking!  Then I was told had to pay up front.  I questioned the policy. I said I would be glad to pay as soon as the work was done. That was unacceptable to them.

Owner Jason called me and essentially told me that I was the problem, that he has never, ever (100% of the time) had anyone remotely question payment up front. Now he's either been in business for a week (which does not appear to be the case) or he's lying. He had me over a barrel and he was willing to take advantage of me. He told me he would just have his guys leave.

Not wanting to inconvenience anyone I begrudgingly agreed to payment up front because I could challenge a credit card charge if necessary.

He then sent me an estimate to do work that said this is an estimate but not a guarantee of all the fees. I agree to pay any and all fees for project. I chose not to sign.

The on site guy did the work IN LESS THAN 20 MINUTES and charged me almost $500!  I understand emergency premiums but this reaches to the level of obscene pricing.

If you call this place, do so at your own peril. They might care about plumbing and their own bank account but they sure as hell don't care about you or what you think. There are much better options out there.

Great to work with- easy communication.  Called and he gave me a ballpark estimate.. scheduled estimate online and they were able to start working on my project right after I gave the go.

My first time using this company. I can say that I am impressed with the quality of work. There was a kitchen drain that was giving me problems and their plumber provided an easy fix. I do appreciate the technician's knowledge and communication style. He was able to provide me quotes for other services I want in the future. I am excited to add this company to my list of servicers.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Had gas leak in house
Gas company shut it off
Bob the plumber came over
He said he could not fit in our attic opening
A couple of times he said he might bail out of the repair
He put on 2 new gas shut offs
I should of have had him bail when I found out he had no equipment to pressurize gas pipes to be able to check pipes for leaks with soapy water on joints of pipes
I guess that doesnt matter if you are too big to go into attic where most of the pipes are
Charged me $854.22 to put on the 2 valves
Charged me $564..06 for house leak search. The only pipes he searched where the 2 on the furnace room
Replacing the 2 valves should have cost about $400
Overcharged me by $1000
He told us the pipes were fixed
Gas company came out to test or pipes
They still leaked
I called Bob and he argued with the gas employee on my speaker phone
His web site says he will tell you in advance what the charge will be
We didn't know until he was so called done
Learn by my $1000 rip off to stay away from from bob

Two plumbers came out to my daughter's house to reseat a toilet, install a water softener with plumbing already in place, and install a new vanity/sink. My daughter called to go over the estimate with me before authorizing the work to be done. When she told me it would be approximately $700, I thought that was reasonable. But then I was told that was only for that day's charges because they had to come back to install the water softener. The total was over $1800!  I asked to speak to one of the plumbers for a breakdown of the estimate. One of the charges was $198 for them to go to the hardware store and pick up a couple parts!  Yes, they wanted to charge almost $200 to pick up some parts!!  When I told them to forget about it and we would find someone else, the plumber frantically tried to talk me into using them and said he'd take off 20%. When I told him that still wouldn't work, he wanted to know what I would be willing to pay. I wouldn't have had them do service for any price with them trying to rip off my young daughter and then play The Price is Right with me over the phone. I was told the service call would be $29 if we didn't get the service done. When I told them we were declining service, they tried to rip us off again by saying it would be $49 for the trip charge. I don't know what is going on, but $1800 for three small plumbing jobs that would take a couple hours is astronomical, and I was shocked that a locally owned and operated company would be double the price of the next estimate I received. And to be charged $200 to go down the street to the hardware store was completely unbelievable. It's the plumber's job to have the necessary parts, and if they don't have the right parts, it's their job to go get them or order them to repair at a later date. I am attaching a picture of the estimate. Maybe someone can explain why the prices are so much higher than the subsequent two estimates I received and why my daughter was going to be charged almost $200 to pick up parts. I am very disappointed in Carter's Plumbing and expected better from a local company.

Have used them a few times, and they have consistently had experienced, quality technicians come out. My most recent experiences with them were for plumbing issues -- one bathroom and one kitchen issue -- and they came promptly and did a good job, even when one of the situations involved some trouble-shooting. Solid, trustworthy business. Would absolutely recommend them.

When we purchased our house, one of our toilets were not set, one was running, our radon system wasn't attached and our water shut off was on the basement ceiling (who puts it there?). Aaron came out and fixed all our needs reran our water shut off to a side wall so all can reach it. He was great and personable. We ended up signing up for their 1 year service plan and are glad we did! Aaron is super personable and helped us understand the issues that were going on. We feel confident knowing we have plumbing heating paramedics when we need them.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

I came here and found these guys well reviewed. I've had low water pressure and poor hot water in my house so I called these guys.

Response was eerily fast, as someone showed up within the hour. When they arrived they immediately set to work.

They replaced piping and tubing leading into and out of my water heater. It had degraded over time. But when they were done they didn't actually fix my issue. My master bath shower, which they saw, was barely usable. It was mentioned We need to replace the cartridge in the shower faucet.

Do you know what a cartridge is? Did you know there was anything even behind your shower faucet? Because I didn't and I don't care to. That's why I called professionals. But they left on an emergency call and three days later everything is as it was.

They also said I need a new water heater, which is probably right. But there was no guidance on what to get, how to get it, or if they could install it. I was told if it's not fixed in three days give us a call. Well, it wasn't fixed when they left so one wonders how it'd magically fix itself.

But hot water water isn't so much my problem. I have decently hot water. But I don't get to use it because it barely comes out my shower head.

Three days later and we're still Googling and ordering parts, drills, wrenches, and other supplies so we can replace our own shower faucet cartridge. Something that should have already been done and something I don't care to do on account I'm not a plumber.

To add to it, they left two ridiculously large and obnoxiously yellow WEILHAMMER PLUMBING stickers on my water heater and furnace. They measure about 5 or 6 inches wide and 2 inches tall. I don't mind leaving a card, or a magnet, but these were stickers half a foot wide. My house is not a billboard. 10 minutes of scrubbing with Goo Gone, magic erasers, and a wall scraper it came off.

My goal was clear: If I can't take a decent shower this evening, then it's not fixed. $195 later, after 20 minutes of their time, it's not fixed.

GODBY HPE has always been there when we needed them- whether it's plumbing, electrical or heating/air related I know I can count on them to give me a fair price and diagnosis of the problem and that they will work to fix the problem quickly! I also appreciate their semi-annual HVAC check which assists in keeping our systems in top working order! I refer them to friends, clients, and colleagues- knowing they will be treated right!

We had our AC go out at O Dark thirty this summer. Action Air was the only company in the area that could come out that night. Gave us 5 star treatment. So when our furnace went out (it was old), they were the first company we called. They weren't the lowest quote and not the highest quote, but along with their customer service, I wouldn't pick another company.

Okay, I'm dropping summers. I've had them for three years, never payed any attention just blindly trusted them. But and however, my furnace had a yearly checkup, they told me everything looks fine but considering it's age, it probably would be a good idea on replacing it before it goes out and doing it soon as possible because of the pandemic scheduling and prices. I said I'll think about it... They leave and I notice the heater isn't coming on. I called them back telling them it hasn't worked since they inspected it. They come back, take an hour looking at it and tell me they think it's dead, the main board is fried and the only way to know would be to order another board and swap them out but that would cost me nearly $1,000 so I'm probably better off just replacing it and they quoted me new ones.

Well, I ended up paying another company to come out to look it over because I didn't like how convenient it stopped working after they inspected it and tried selling me a new one felt to me. This guy came out for $85 fee and told me within 5min it was just the capacitor and replaced it for $30 while laughing at summers maintenance guys at what they said and did and missed, and like magic it works like a champ again.

Be warned, about summers watch them. I had this feeling before when my AC was inspected and plumbing. Now I know I was right about them. Because this whole new team that came doing the follow up home inspection just made them embarrassingly exposed and looking like con artist.

Peterman twisted my arm into signing up for their service plain to save me money, which was a gaint joke. They quoted me very close to $5,000 to replace a well pump and pressure tank with a 1 year warranty. I declined quickly called another highly rated family company in the tippecanoe area, that company changed out the pump and pressure tank for $1,890.00 and gave me a 5 warranty on all of it! Do not use Peterman!

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