Best Plumbing Services in Indianapolis, IN

What started out as a positive experience ended up being not so great.

I had a Steve lined up to come today (3/4/19). I felt very comfortable with him and his reviews. I took a half day off of work and was home by 11:45 at the latest. Steve called and texted at 12:04 to say his plumber was on his way and was I home? I didn't hear his phone call or text, either because I walked outside to the mailbox at one point or just didn't hear it when I was mopping the floor. I called Steve around thirty minutes after his initial phone call and he curtly told me he sent his worker (his son) to another location. Note: I was home. He said he would send his son out between 12:30 and 1:30, after he finished up with his previous job. He never said he would call ahead of time. I had just texted him pictures of the water damage the previous night (3/3/19) so, obviously, I was going to be home.

There was no excuse for what he did. His reasoning was they always call ahead of time because customers change their minds. That was NEVER mentioned to me.

I was very clear that he was the plumber I wanted to use, and that I was taking a half day off. Obviously, I planned to be home if I texted him on Sunday night at 7:00, showing him pictures of the water damage in my home.

I would never treat a customer like this, and as a result, I would never recommend him to anyone.

They arrived in masks for COVID, which was important to me. Excellent work, very polite and professional. Work done in a timely manner. They are now the company that I will call for all of my plumbing needs.

Our current system wasn't working and we were expecting a lot of family in for the holiday. Meanwhile our toilets and sinks were turning orange and the water smelled. Cooper's Water Conditioning performed a miracle and got a new and better system installed within a couple of days, before our guests arrived. Thanks to Josh and Brett for doing such a great job installing it all. Paula C

Leon and Tyler did a great job installing water softener. It took them about three hours to complete the job. A lot faster than we thought. They were very informative and caring.

Super super helpful! I had a kitchen sink that would not drain and if you haven't realized how much you use your kitchen sink, try not using it for dinner prep and clean up and then you'll have a whole new appreciation for your sink like I do.
I messaged out for emergency service plumbing and they were here and fixed the issue within in 2 hours!
I felt safe when they were in my house, which might seem like an odd piece to review, but as a woman I find that to be extremely important when someone has to come in your house. I did have my two dogs in a room though barking the whole time, but I think I would have felt safe even if the dogs were barking.
They were quick, clean, and efficient and I'm so thankful for their help!

From four plumbing companies Grateful Plumbing was the only company that would give me a quote for a straightforward job. All I wanted was a quote for a shut off valve replacement. Other companies talk about straight out of the book pricing but they don't want to give you the straight out of the book price before the work. Work was completed in 20 minutes. Not cheap, but professional and on time.

I recently signed up with an annual hvac and plumbing service agreement with Chapman. We installed a new hvac unit a few years back and it started making a high pitched whining noise. The company we purchased the unit through ultimately lost our confidence by lack of knowledge and difficulty scheduling service.
Chapman sent a service tech who immediately heard the noise and knew what it was, since has come back and replaced the part.
My experience with Chapman has been excellent. From scheduling to communication to tech being professional. I Highly recommend this company.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

My kitchen sink wasn't draining. I called Bob and not even 24 hours later he came to the house. He fixed the issue within 10 minutes! Super nice, knowledgeable, and affordable. I'll be keeping his business card close for any future needs.

Highly recommend Sean Mooney of Carter's My Plumber. We had some ongoing floor drain issues (that were not staying fixed). A friend referred us to Sean, and we are so happy with his work. Extremely thorough, knowledgeable, and service oriented. Very reasonable price. Ours was a drain issue--older home (built in 1947). But I now plan to call them for everything. Their service level was super impressive from the call back by Tonya (after business hours) to the work by Sean.  I haven't seen this level of service in a very long time!

Super pleased with Howald, Ricky was my service person and I was very pleased with his professionalism, timeliness, and expertise. The came the next morning of my initial call to replace an outdoor hose valve on my older home. And Ricky also provided me with a convenient indoor shut off valve with easy access. I appreciate you all and will be calling you for my next plumbing or HVAC needs.

Plumbing Paramedics performed an inspection on our plumbing after the rebuild of our new Old Town Design Group house which flooded due to an installation error by their contractor, BRS Mechanical (BR Schroeder and Sons).

Plumbing Paramedics were extremely professional and thorough and they explained everything in a way that was easy to understand. They also noticed that a flush valve had never been installed on our tankless water heater. Plumbing paramedics returned later and installed a flush valve and flushed our system for a great deal. I am grateful for their honest and quality work.

Do not use this company!!!  Have a leak from an upstairs shower into a closet on the main floor.  I contacted our home warranty company and they assigned Maxwell and Sons the job.  They came over and looked, took the $65 service fee and I never saw them again.  I had a couple of phone calls with Mike and he promised to come by and start the repairs.  He was was driving at the time of our conversation and said said he would call back in a few minutes to schedule the appointment.  That was 3 days ago.  Unreliable company.  They just took the $65 and ran from the job.

They came out today to fix low pressure on hot water. Turned out to be a pipe almost clogged completely clogged clogged with lime. While they were here we had the tank replaced. Very happy with the service. Would use them again.

We were in a bit of a pinch once the weather started turning colder. Went to fire up the old furnace and nothing. Of course this was discovered after hours and we struggled to get anyone who could come out in a timely matter.After working our way down the list we were able to get appointment with Godby for first thing the next morning. The technician called to confirm he was on the way and was very professional we he arrived.

Our technician was also very knowledgeable and good about explaining things in a way that was understandable and had us back up and running in no time.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

Called and scheduled an appointment for a few weeks ago to clean the coils and inspect our ac before it really got hot out. The day of the service they called and cancelled because there were more pressing jobs. Fast forward to now and my ac is not working, called Mower and they came over within a couple hours and found my line is frozen and more than likely due to a freon leak. The system has been working but not the greatest for a little bit now and would have been caught during the service I scheduled before the heat wave...  Don't advertise a service and then cancel, when you preach about continual maintenance and then do not have time for it I can tell you it's extremely frustrating.

Had to have whole house replumbed.  Peterman was here when they said they would be, very professional, knowledgeable and friendly.     The lead plummer, Norman, I'd a real asset to Peterman Brothers.

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