Best Plumbing Services in Indianapolis, IN

What started out as a positive experience ended up being not so great.

I had a Steve lined up to come today (3/4/19). I felt very comfortable with him and his reviews. I took a half day off of work and was home by 11:45 at the latest. Steve called and texted at 12:04 to say his plumber was on his way and was I home? I didn't hear his phone call or text, either because I walked outside to the mailbox at one point or just didn't hear it when I was mopping the floor. I called Steve around thirty minutes after his initial phone call and he curtly told me he sent his worker (his son) to another location. Note: I was home. He said he would send his son out between 12:30 and 1:30, after he finished up with his previous job. He never said he would call ahead of time. I had just texted him pictures of the water damage the previous night (3/3/19) so, obviously, I was going to be home.

There was no excuse for what he did. His reasoning was they always call ahead of time because customers change their minds. That was NEVER mentioned to me.

I was very clear that he was the plumber I wanted to use, and that I was taking a half day off. Obviously, I planned to be home if I texted him on Sunday night at 7:00, showing him pictures of the water damage in my home.

I would never treat a customer like this, and as a result, I would never recommend him to anyone.

They replaced my water heater and installed a water softener.  They are Professional, fair and efficient.  I would definitely recommend.

Mike R. came out and explained all of the options available for water softener and reverse osmosis systems.  He was courteous, very thorough and knowledgeable.  We plan to go forward with the systems we chose.  Thanks Mike!

Yep. Still 5 stars, 5 years later.

Hope Plumbing is our absolute go-to for all things plumbing. This old house needs a special kind of love - the kind of love that Hope Plumbing gives freely.  I was pumped to be able to entertain Tyler M. (Hope Employee extraordinaire) for the past 2 days while he went above and beyond to address multiple plumbing issues in our home. From my first frantic call to schedule until Tyler walked out the door, communication and professionalism has been a common thread.  I always knew what to expect and when - the work was top notch  - and the price was fair.  We will never hesitate to call on Hope for all future needs.  

You get confirmation emails and texts along with an amazing bio of the professional they are sending to your home before they arrive.  It's the little touches that just make me trust Hope SO MUCH. I rarely get this excited about dropping money on pipes, so it has to be real.  

Do. Not. Hesitate.  Call Hope Plumbing!!

The sink in one bathroom was not working properly, so I emailed them yesterday.  I had a return email right away.  Once I provided my phone number, they called and set up an appointment for this morning, which was also confirmed by email.  I received a call 30 minutes before their arrival, and they had my sink fixed (as well as pointing out a couple of other things I might need in the future, complete with an estimate but no pressure) in less than half an hour.  Polite, fast, reliable service.  I will recommend them to anyone who asks!

Showed up on time, began working immediately & had replacement parts on truck to use when needed

We used Chapman for the first time about 10 years ago. Our furnace went out in the middle of a freezing cold wonder and Chapman came out immediately and totally hooked us up with a great deal on a new furnace in no time. Since then, they have replaced our water heater and air conditioner. Let me tell you that Chapman has totally taken care of us. Always. They are kind, competent, and customer focused. They fight to find the root of any complex issues and come up with the best, most economical solutions. I will always use Chapman for our hvac and plumbing needs. They are THE best!

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Service was prompt and very fair.  Even left me with some knowledge on prevention, correction, and why the issue occurred in the first place. Very good experience. Will use again for future projects/issues.

Called at 3:30 came right away. Quoted over the phone and did not try to sell us on a program.
Friendly clean cut staff.
We had a long running issue with our main line that turned out to be a ATT cable through the line. They took pictures and had us up and running. No need for us to be present for the work to be done.
Hope we never need them again but they are who I'll call.

My family has used Howald for ... well, for as long as I can remember. I rely on their service for heating and air inspections. Recently I needed a plumber. I had a great experience! My plumber arrived, took a look, offered suggestions and then while he fixed things he offered to show me what was wrong and what to look for in the future. He also gave me tips for managing old pipes- I have an older home and it's just part of it. The safety protocols for COVID-19 have been consistent with each visit I've had over the last year. I recommend Howald any day!

BUYER BEWARE!!  We called this company to assist with a leak in our shower.  We had used them before and felt they were fair in their pricing.  This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve.  We were surprised at how high the estimate was.  Feeling uneasy about the cost, my husband did a little research.  He discovered that the valve had a free lifetime replacement warranty.  My husband ordered the part from Delta and they shipped the valve to us free of charge.  It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes.  Needless to say, we felt they were less than honest in their estimate.  Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.  

After providing us the estimate, the tech never returned to pick up the tools he left at our home.   He also didn't clean up the mess he created when he made additional cuts into our drywall when evaluating the cause of the leak.  We cannot recommend this plumbing company.  If I could give them zero stars, I absolutely would.

I called in the afternoon today for a clogged drain, they were here within 30 minutes, and it was fixed 30 minutes after that.
The plumber was nice, the job was neat and the price was right. $80.

I had an unusual problem with a plugged up shower valve and Mr Weilhammer knew the solution and spent quite a while advising me over the phone what to do to fix it. Very helpful, knowledgeable, and no charge.

We bought a new home and had some minor plumbing issues to get looked at. Unfortunately for us this plumbing service was what Angie's List recommended.

Was charged 300 dollars for a tightening on the toilet and an incorrectly hooked up fridge. He was here about 1.5 hours, charged for 2, and half of the time was spent wandering back and forth from his car and fixing a mistake he made in hooking up the fridge to the water line. On top of this was extremely unfriendly and lazy- told us to call the manufacturer for a leaky faucet and for a leaky dishwasher. Told us it would cost us another 600 to cut a hole in the floor and run a pipe into a small room to move the washer up from the basement. Generously took off 15 dollars for making a mistake that he tried to convince us didn't matter and was extremely rude about correcting.

Cannot recommend less. Extremely Unsatisfied.

I called yesterday after a couple of weeks with no AC in this Indy humidity! They put me on a cancellation list which I was already on a few but just trying to get someone as quick as possible. I have a 100 pound Great Pyrenees who was not enjoying the heat either. To my surprise they called and could get me in same day! Mitchell showed up and was very nice, easy to speak with and very friendly with all my crazy dogs. It started thundering and lightening with rain coming any minute. He worked as quick as possible to get my AC recharged and got completely soaked finishing up! But he finished and was still smiling. The work was finished for less than 6 quotes and estimates I had received! He also sold me on a warranty they carry that offers 2 service calls a year and they make sure the system is working good. SOLD! Thank you Mitchell and Action Air!

I am very pleased with the full furnace and A/C installation that I had completed on my home today by Summers Plumbing Heating & Cooling out of Brownsburg. The ancient furnace, which came with the home my wife I just purchased, was putting out anemic heat and eventually had a seizing blower motor. Summers quickly responded by sending out an install crew first thing the next morning. Jaritt, Mike, and Jonathan were very courteous, efficient, and went above and beyond to ensure everything was working perfectly. Thank you Summers PHC for all of your help! It is great to finally have good heat in the house.

There's something about owning a home that causes you to have an immense fear that the sound you just heard is actually a massive money pit opening up. Peterman has brought us some piece of mind though and we love working with them. We had them come to check out our AC and the team was prompt, super nice, and took great care of us. I have been really impressed with their commutation which makes booking them to come out and follow-up near seamless. We opted for a yearly plan with them so that we can keep on top of things throughout the year. Wouldn't go to anyone else!

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