Best Plumbing Services in Indianapolis, IN

Steve's son came out and did a great job. He worked very hard to get my cartridge out of my shower faucet. The whole process was difficult when it should have been fairly easy. But that's plumbing. He was dedicated to doing everything right. I will be a future customer for other job's that come up. Highly recommended!

Winter's Plumbing was such an interesting mix of great and not-so-great.  I've contacted them twice; they are routinely more quickly available than most other plumbers, which is great as plumbing is always urgent.  The first time, another plumber was available same day (unusual). The second time in need, Winters was available the following morning, which was excellent.  It even made me look past Winters' $239 price for clearing a bathroom sink clog: perhaps it was that high because the work would be on a Saturday.  And when I called back and mentioned that I had Covid but would stay out of circulation, it didn't phase Winters.  Amazing. They promised arrival 9 AM, called at 8 AM to tell us they'd be there promptly at 9:00, and they were. Superb.  Wore booties, checked everything out, and went to work. UNFORTUNATELY: they couldn't clear the clog.  (Yes, we have an old house but I don't believe we've ever had a plumber who couldn't clear the line.
Can't say they didn't try:  Vacuum hose: no. Small snake: no.  Large snake: oops, too large  Small Snake: machine locked up, started smoking. 1+ hour and a few calls to HQ, no success.  Leaving our front door open multiple times wasn't good (very active cats).  A request that I pay  1/2 now and  1/2 when they fixed it on Tuesday: I had to firmly pass.  An explanation of what they would do on Tuesday: didn't give me confidence.  Final outcome: I proposed paying their entire service charge (a much lower-than-market $39, nice) and letting them spend Tuesday on other customers: accepted.  Again, a real mix of very good and not very good, from very nice people.

Several months ago my aging Whirlpool WHES33 water softener stopped working.  I performed all the steps prescribed by the owner's manual to remedy the problem, but nothing worked.  At the urging of a friend, I contacted Cooper Water Conditioning for service.  The gentleman I spoke to on the phone there was more than courteous, and after describing the problem to him, he urged me to simply unplug the unit from its electrical power source for an hour or so and then plug it back in.  With that, the unit should automatically reset itself.    It worked!  The owner's manual mentioned nothing about addressing the problem in this manner, and the gentleman I spoke to at Cooper's had no obligation to share this remedy with me without first making a service call.  That gesture alone clearly demonstrated to me that Cooper's is a quality and knowledgeable organization.  The unit has worked normally ever since, but if I encounter another problem or that time arrives when I need to replace the unit, I'll definitely know who to call.

Hope Plumbing did an excellent job keeping us informed of technician schedules and once our tech, Heidi, was on site she absolutely went above and beyond to explain everything to us. Not only did she fix our plumbing leak, but she did an extensive evaluation which resulted in some much needed updates and safer temperatures of water for our family. I recommend the company and especially recommend Heidi for future work.

One feature we appreciated was the text message in advance of the service call with a photo of Heidi so we knew exactly who to expect a knock from on our door. This day in age, that type of thorough security measure should be appreciated by all!

Dan came out the next morning to diagnose the leak in my front yard.  He was very professional, nice, and good at communicating the issues.  They ended up not doing the repair because the problem was with the irrigation system.  I would use them in a heart beat next time I need plumbing work done!  Highly recommend.

On time, professional, honest, high quality work. What more can you ask for! This is the only plumber I'll ever call!!

We used Chapman for the first time about 10 years ago. Our furnace went out in the middle of a freezing cold wonder and Chapman came out immediately and totally hooked us up with a great deal on a new furnace in no time. Since then, they have replaced our water heater and air conditioner. Let me tell you that Chapman has totally taken care of us. Always. They are kind, competent, and customer focused. They fight to find the root of any complex issues and come up with the best, most economical solutions. I will always use Chapman for our hvac and plumbing needs. They are THE best!

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Mike's is fantastic! He's done a number of things at our place, from spa repairs to fixing some faucets and locks. He's a great communicator, timely, and charges a fair price. Highest recommendation.

I had an issue with my water softener.  I gave Bob a call and he helped me troubleshoot and resolve the issue.  He's honest and not trying to oversell.  I would highly recommend Bob.  Great guy!

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

Howald came highly recommended by people in my neighborhood. Some had used Howald for years and years. My experience with them mirrors my neighbors' for the most part; I like this place because they were fast to come to my home (they fixed my AC unit the same day).

I don't know what other places charge to do things, but I'm a little miffed to have to pay almost $100 for a diagnostic fee. This could just be my ignorance of the HVAC trade, but that is a lotta dough just to have someone look in your unit and go, Yep, the whatsit needs to be replaced. Anywho, I'm not complaining too much because now I'm a lot cooler and less grumpy now that I have air. Thanks, Howald!

I am so glad we called Plumbing & Heating Paramedics. They came out the next day, our system was done, old. Brian quickly found the problem and the system needed replaced. He repaired our system to keep us comfortable until the new system was installed, even offered to come out if it stopped. We had choices in our system.  I explained how the current location of the outdoor unit disturbed our sleep and they moved for us!  Our new system was installed within a week. The installation crew was excellent, foot protectors, and complete clean up! They gave us a tutorial plus set it up through our phone. Excellent Job!!

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

Following several failed attempts to find someone-- anyone-- who would not only call us back, but actually put us on their calendar to come out and replace our water heater for a reasonable price, I began scouring the internet and seeking input from others. Weilhammer Plumbing was highly recommended by a coworker, and they had excellent reviews on the internet. (And I liked how they were responsive to the reviews-- even the bad ones. . . It made me think that they stand behind their work and take their reputation very seriously).

Upon calling Weilhammer Plumbing, I  got a good vibe. The person I spoke with was very pleasant, didn't treat me like some stupid woman who didn't know what she was talking about, and seemed very knowledgeable and competent. I also liked that they were willing to quote me a price over the phone (as opposed to the other companies, who wanted to come out before they'd give us an estimate, even though I just wanted to replace the unit with one that was pretty much exactly the same, and provided them with all the specs and features of the old one. . .). The person I spoke with on the phone asked me to take some pictures of the area with the water heater and text them to him, so he could get an idea of what he'd be dealing with. I thought it was an efficient way of dealing with it, saving me from having to take time off work to get a quote, and saving him a trip across town. I was also impressed by the phone conversation because it seemed like Weilhammer Plumbing wanted to do things the right way, rather than just do the bare minimum, collect the money, and be done with it. The person I spoke with explained to me that they felt it would be best to  add a drain pan underneath the new water heater, which they felt would help minimize damage to the floor in the event of a future leak. This was included in the price of the quote.

I needed a 38 gallon short electric water heater, because of space issues in the utility closet in which it was to be installed. I knew I wanted another one just like the old one, which had lasted thirteen years and was still going strong (save for an obnoxious sulphur smell at the start of showers). They listened to me, and quoted me out on the brand I wanted, with the warranty and features I wanted, instead of trying to sell me something else. Despite that the unit was not actually leaking, and was still working (mostly) just fine, Weilhammer still made us a priority, and came out not even two days later to do the install. They came at the time they said they would, and not one, but two guys came out with two trucks. One did the actual install, and the other helped with everything else (such as ensuring the water was shut off at the outside level, making sure the electrical breakers were turned off, bringing the installer the correct fittings, removing the old unit and draining it outside, etc). This was a time saver, resulting in the whole haul-away and install taking less than two hours, and leaving my afternoon free to go get an oil change and run some errands I'd have otherwise had to run over the weekend.

From what I can tell, the work appears to be good quality. I also liked that they went the extra mile and added a heavy line of caulk where the concrete and laminate floors meet, to re-direct water away from the laminate floors in the event the unit were to leak at some point in the future.

I am glad we found this company, and will consider them first for all future plumbing needs.

We were in a bit of a pinch once the weather started turning colder. Went to fire up the old furnace and nothing. Of course this was discovered after hours and we struggled to get anyone who could come out in a timely matter.After working our way down the list we were able to get appointment with Godby for first thing the next morning. The technician called to confirm he was on the way and was very professional we he arrived.

Our technician was also very knowledgeable and good about explaining things in a way that was understandable and had us back up and running in no time.

Had their tech out for just a service call tune up on their promotion.  He said that we needed a contactor and a capacitor.  Quoted 203.00 per part.  Got offended when I said I wanted to look up parts price before purchasing.  I asked if I found the parts if they would install he said no.  I found both parts online and cost me about 60 for both including shipping. He tried to convince me that I needed to buy his parts because if I needed a new unit he would credit me back the cost of the parts.  I asked who I would talk to about cost of a new unit - of course it was him.  So a tech who is also your sales rep means they want the sale more than they want to give you good service.  I was mislead by all the positive reviews.

I called at nearly 7:00 pm Friday night of Labor Day weekend
My call was returned in 10 minutes a well spoken helpful service tech named Bryant asked a few good questions.  He said he could be there in 45 minutes
He arrived in 30 minutes
He diagnosed the problem and fixed it
He was professional, capable and friendly
I signed up for their maintenance program and he fixed my ac so I can enjoy Labor Day weekend with AC
I am a fan of this company and Bryant
This will be my company for such needs in the future.

My 81 year old father had signed up for a plan for yearly maintenance on the HVAC system.  In December, the house was sold.  He has been diagnosed with dementia and as his daughter have taken over helping with their bills.  My dad had a recurring charge on his credit card for Peterman.  When I would call them I would be told there team was busy and that I would need to email.  I sent the email and asked for a refund for 8 months of fees.  The responded and told me they had cancelled the membership and but would not refund the fees.  Again I called the office and would be told that no one was available.  After making multiple calls and telling them my father has dementia they still refuse to refund fees for services they could never have provided because the property was no longer owned.

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