Best Plumbing Services in Indianapolis, IN

Got scheduled the day and time I wanted. Showed up a half hour late, but most plumbers have half hour window. Because we knew the source of the leak, they did not charge diagnostic fee. Cleaned up afterwards (for the most part). Very friendly. They only take one type of credit card and charge an extra fee if you use credit card (5%). But Jesse did a great job. Would definitely use them again!  Bonded and insured.

Winters was great!  Very responsive to setup someone to come out to the house.  He was very professional, knowledgeable, and walked me through what he would be doing and the pricing before he started.  He even informed me of next steps and what to keep an eye out for; I was very pleased!  They will definitely be our company of choice for any plumbing issues in the future.

Installed a new water softener quickly.
No BS. No high pressure sales. Quality work, quality product

Pricing is outrageous.  They charged me over $5k to dig up a little bit of dirt with a shovel, install 2 valves and a yoke in the water meter pit.   Absolutely insane.

Called them at 730 and someone was at the house by 915. They diagnosed the problem and fixed our water heater! Very polite, knowledgeable, and FAST!

This is the 2nd time I have used Grateful Plumber, both times they have been on time, well priced, and very responsive to my numerous questions. Adam has worked to get our old pipes flowing again while letting us know what problems could be coming down the line and what may need to be done to fix other issues (we have an old system and large trees, a bad combination...). I trust Adam and will continue to use and highly recommend  Grateful Plumber to all who ask.

Over the last few months, my furnace has become an ongoing saga. While it's only 5-6 years old, the simple truth is it's had more than a few issues. While I believed that I had the issues resolved when the blower motor was replaced a couple months ago, I continued to have issues with a fan that simply wouldn't turn off and was massively driving up my utility bills.

I replaced the thermostat with the help of the company that replaced the blower motor, though their opinion was that a control board was likely needed. Since they'd generously offered to install the thermostat for a relatively slight fee, it was agreed that we'd see if the thermostat might help the issue.

Of course, it didn't.

I had the feeling that I needed a second opinion. I don't know why, but I just kind of felt like something was being missed. I had a friend whose ordinary heating person agreed to come look at it, but he never followed through.

So, finally, on a sick day I opted to jump on Yelp and look at some reviews. Early in the morning on a Friday, I contacted a couple companies that offer the get an estimate option. While Chapman's listing didn't offer a fast response, I added them to the list and, in fact, they were the first to respond and it was within minutes.

Due to the complexities of my explanation, they recommended I call in and talk to their scheduling person. I did. I actually talked to two people - both super friendly and helpful. The diagnostic fee was explained up front, at $98, and it was explained that even though I was pretty sure I knew the issue that this was standard to ensure nothing was missed.

While the fee struck me a bit high, I will also note I'd foolishly tossed their discount/coupon that they regularly include in neighborhood mailings. So, that was on me.

I also really just wanted a fresh set of eyes on the furnace and they offered to come by that afternoon between 1-5pm.

At around 2pm, the technician showed up. He was friendly and professional. He took some time to look, weighed what I had said and then found the real problem that, in the end, saved me quite a bit of money. It was a matter of one wire being placed in the wrong location.

That simple. Once that wire was moved? No fan issues or anything. Perfection. No control board was needed.

I learned that Chapman regularly deals with Bryant systems, the same brand as mine, and I also liked that this tech took the time to actually explain things in understandable detail. He called his service manager to make sure charging only the diagnostic fee was fine, but it was clear the intent was to say You don't need a new part. This fixes it.

I was impressed with their timeliness, their honesty, and the fact that after a couple months of being advised in a different direction that the tech truly did some diagnostics and found the issue by thinking outside the box. I liked that he considered my feedback, but trusted his own expertise and, in the end, saved me cash.

Located on the Westside, Chapman works all around Central Indiana and I won't hesitate to return to them for business as my Central Air system will likely be the next thing to need service/replaced.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Quick and nice but Super expensive. Charged $275 for a simple toilet re-seating.

This plumbing service came out to my home with a 1 day notice of calling them. I had a water meter pit that needed maintenance. After receiving 4 quotes from other plumbing services, they gave me by far the BEST deal! It was so reasonable that it was unbelievable.

The customer service via phone and in person was awesome. This company was not like the other big name companies. They were very personable and wanted to actually help out instead of having an objective of sucking your pockets dry.

I can't believe that I was not referred to them by anyone locally because they were a godsend. I will from now on use them as my plumbing service with no questions asked.

Everyone from Joedy (whom I spoke with over the phone) to Jason (the guy who came out to do the work) was AWESOME!

Feel free to message me if you have any questions or need a reference.

I would give Howald 6 stars if I could! I signed on for a service contract on my rental last year and I just renewed. In the last year and a half, they've serviced my heating and air, and even installed a sump pump, at a really reasonable price! They also came out recently to investigate a mystery leak in the bathroom and again fixed it at a very reasonable price. I had to make a service call today when my tenants told me the heat was out, and Howald came out same-day, fixed it, and changed the filter and did the maintenance call at the same time. Also everyone who works there is always friendly, which important to me since dealing with house issues is pretty stressful. I love this company!

PHP is great, second time I used them. On time, professional, hones, and high quality.

Replaced and rerouted exterior faucet  and installed new kitchen faucet. Extremely nice people concerned with providing good service and respectful of property.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

Thank you Godby for coming out in an emergency call. I had no air conditioning and my 90 year old mother coming to my house. Adam fixed the problem in a very professional manner. A big, big thank you to Stephanie for her patience and calmness. You told me you would see it through and you did. Thank you.

Nick was wonderful! He figured out the issue fast and educated us on our new thermostat. Great customer service!

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

I've used these guys several times; unfortunately on my part. They did a plumbing inspection and an AC replacement for me and I was very pleased. So I contracted them to do a gas line for my grill on my patio - bad idea. Took them over a week to contact us back. That's assuming they do contact me

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