Best Plumbing Services in Indianapolis, IN

Had an error code on my 5 1/2 year old hot water heater so it wouldn't kick on.  The son came by and looked at it (for 2 mins) and said I needed a new hot water heater after consulting with his father.  Quoted me $1,900 for a new unit with installation.
I called the Mfg (AO Smith) myself and found it was still under warranty. Tech Support told me the code was a dirty flame sensor and sent me instructions on how to fix it. Took all of 10 mins, cost me $0, and it's working perfectly fine.
Do your homework, call the manufacturer, and get multiple estimates if you need work.

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

Our current system wasn't working and we were expecting a lot of family in for the holiday. Meanwhile our toilets and sinks were turning orange and the water smelled. Cooper's Water Conditioning performed a miracle and got a new and better system installed within a couple of days, before our guests arrived. Thanks to Josh and Brett for doing such a great job installing it all. Paula C

I have only used Hope once, but we called on a Sunday evening, spoke to a real person and they had someone out first thing Monday.

Everyone was upfront about costs and I understood what was going on from the tech we worked with. They provided a high end option and a get it fixed quick option and a few in between, so I felt like we could pick what is right for our home and budget!

I would work with them again but HOPE I don't have to!

They were very responsive to my request.  I didn't give them a good value because when I inquired about the visit they were going to charge me $99 for the visit and assessment.  Which was the highest of the company's I spoke with.  They wouldn't give me that $99 dollar credit if I selected them to do the work.  However the other 2 companies I contacted would give me the assessment cost credit if I chose them.
I didn't choose them to perform the work so I cannot speak to their quality.

The Grateful Plumber is my go-to for all plumbing needs. For a little over $500 he replaced an outdoor faucet, treated my slow draining sink, checked the water line behind my refrigerator, and showed me where my water main was (in the front yard). Excellent value and service. Highly recommend.

Chapman has serviced my company and residential homes and never had an issue. It is nice to have a down to earth tech show up that you can trust. So many places take advantage of the fact that people do not know HVAC systems and get raked over the coals. You never get that feeling from them. I had three companies come out and they all told me I needed to add another system to my house. Called Chapman and they said you just need to divert the heat or AC to where it is beneficial. Then he came back with some dampers and fixed our problem for a fraction of adding another system. I also love how they are so involved with giving back to our community. They are always sponsoring events for local clubs and teams.

First time we used Big Frog Plumbing based on a recommendation and we were not disappointed. Scott arrived on time and was very pleasant. He came up with a solution that eliminated the need to cut into our drywall.  Impressive! We will definitely use them again and recommend them to others.

Pictures indicated complicated door installation but my simple door installation was unacceptable! Asked if he could recommend someone......not able to recommend any one else. Gets one star because he at least got back with us.

Contacted Bob twice about scheduling a time to come out to 2 separate properties. He said he would contact the tenants to set up the appointments but never did. Didn't respond to follow up texts either. Not sure why he would agree to do something and then not follow through.

In response- why did you not notify me? Why did you not respond to my text for an update?

Called at 7a for a plumber to come look at my leaking water heater. Talked to answering service. Jody called me back around 7:25 and said someone could be here in 1-2 hrs. 1.5 hrs later I got a text that someone was en route. About 30 min later he showed up. No introduction, just said Hi and walked inside. I explained the problem and what I had done thus far to the water heater. He turned a couple knobs and asked a couple questions. Then said it needed replaced, it couldn't be fixed because there was no way to get inside it and repair it. I asked for an estimate. While he was writing it up, I called a local company and they quoted $800 cheaper. I told the Carter's plumber and he said oh wow, our water heater cost more than that. I can't go that low. He contacted his boss to see how low they could go, but still didn't come close and the warranty was dropped way down to even get that low. So, I just paid the estimate/call out fee and that was it. The nice thing though is that if I had gone with Carter's, the price included the water heater, install, take away and a 6 year parts & labor warranty.

Always prompt to return your call. Have used them for both plumbing and HVAC issues. Knowledgeable local people that get the job done and have always treated us well.

Very satisfied customer.

BUYER BEWARE!!  We called this company to assist with a leak in our shower.  We had used them before and felt they were fair in their pricing.  This time however, they gave an estimate of costs at nearly $2000 to repair a cracked valve.  We were surprised at how high the estimate was.  Feeling uneasy about the cost, my husband did a little research.  He discovered that the valve had a free lifetime replacement warranty.  My husband ordered the part from Delta and they shipped the valve to us free of charge.  It cost us a little under $100 to repair the whole issue, including replacing the drywall we had to cut out to access the pipes.  Needless to say, we felt they were less than honest in their estimate.  Additionally, when the tech was in our home, he was commenting about our need to upgrade our water softener and HVAC systems for efficiency purposes, which are still running and in good repair.  

After providing us the estimate, the tech never returned to pick up the tools he left at our home.   He also didn't clean up the mess he created when he made additional cuts into our drywall when evaluating the cause of the leak.  We cannot recommend this plumbing company.  If I could give them zero stars, I absolutely would.

Excellent to work with. Came out same day for a broken sump pump and they quickly replaced it for a reasonable price. I will use them again.

Worked with the owner, good guy, super nice and helpful with advice on the phone.  Saved me a lot of money.

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Fantastic customer service, super nice staff from the person answering the phone (I forgot her name) to the two technicians that came to my house (Jeff & CJ). Very knowledgeable and quick. It's a locally owned company which is also nice. They were the most professional people to ever service my AC (I've had a few). Would highly recommend.

Sumers is the only company we've had experience with, and I can't imagine using anyone else! We've had Nick both times we've had issues (a failed sump pump and failed back up battery), and he has  be been beyond helpful! He takes the time to thoroughly answer our many questions, and explains things in layman's terms so we can fully understand the process. Nick even gave us a heads up on future issues we may experience with our water heater and gave us a written estimate so that we can start planning ahead. We joined the Sumer's monthly plan which has saved us a lot of money on service visits and the service work itself? So I highly would recommend considering that option. Overall, Sumers has been extremely helpful and in line with other estimates we've received from other companies.

There's something about owning a home that causes you to have an immense fear that the sound you just heard is actually a massive money pit opening up. Peterman has brought us some piece of mind though and we love working with them. We had them come to check out our AC and the team was prompt, super nice, and took great care of us. I have been really impressed with their commutation which makes booking them to come out and follow-up near seamless. We opted for a yearly plan with them so that we can keep on top of things throughout the year. Wouldn't go to anyone else!

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