Best Plumbing Services in Indianapolis, IN

Excellent response time and willingness to work with me!  I reached out to Steve one morning when our hot water tank started leaking.  He was able to send his son out within a couple of hours to make sure the leak was delt with asap.  A short term fix was done to prevent any further damage and they were able to come back the next day to replace the hot water heater.   I am very grateful for their professionalism and ability to work quickly and willingness to help on such short notice.   I would recommend Steve Morin Plumbing Services for any of your plumbing needs!!!!!

Excellent service. Installed a shower faucet for us. Good craftsmanship. Excellent value. I would recommend!

Installed a new water softener quickly.
No BS. No high pressure sales. Quality work, quality product

In the midst of the early morning bustle with 4 young sons, my wife noticed the sound of rushing water. Upon my first examination, it sounded like our crawl space was being flooded. I got a reference for Hope Plumbing from our neighbors who recently used them. My pre business hours call got a returned call in 5 minutes. I had a technician at our door in an hour. Everyone we dealt with at Hope was incredibly kind and professional. Our issue was also resolved quickly, effectively and was well priced.

Called them at 730 and someone was at the house by 915. They diagnosed the problem and fixed our water heater! Very polite, knowledgeable, and FAST!

Submitted quote for toilet replacement. Grateful Plumber responded. Need more information please call. I replied, Just a simple toilet replacement, could you provide estimate before the call?

Ungrateful Plumber responded with - Please call ****.

Please for the love of god listen to the customer's simple request or explain your rationale.

Toilet replacement estimated 350-500 buckets! Was that so hard.

Update: Owners real response. A little different from his public lol.

We just bought our house in December and the AC went out. We had called a couple other companies but Chapman had the best price so much so we decided to go ahead and replace our furnace at the same time.

On the hottest day so far of the year Chapman was able to get right out to our house on Monday and get it installed on Thursday.  They were professional and busted their butts getting the system installed.

I was so happy with all the work and explanation of the systems. Highly recommend.

I have used Big Frog Plumbing for two jobs. They where fantastic! Quick and clean. Very affordable. They even told me I didn't need some things to save me money! I highly recommend using them for you next plumbing job!!

I had Mike out to do some work on a hot tub in a new house.  He was helpful and beyond the work told me where to get parts so I could work on things myself.  That's the mark of a
Contractor that's got enough work they don't care about you doing some of the work to cut costs.

I called co-worker to ask some question but they have no patience with me and hung up very quickly because I am Deaf. I use 3 parties communicate that they don't know sign language so the relay interpreter can talk with voice and signer same time. I am not happy with them.

My first experience was ok. My sump pump stopped working, the technician recommend me to replace the entire system which they wanted 3k which was a high price. I said what is the mandatory things I need he said the main sump pump. I asked how much is that he 670 I said that's not bad let's do that. He then tried up charging me to a sump pump battery charging me almost 1100 for that and install. I said that's unreal high it's 100-200 to buy it and takes less than a couple minutes and showed him the prices so I declined that and did it myself.

My sump pump starts making a huge noise 2 weeks later so I call them up again they come out and said it's my backup pump needing replacing I said how much is that he said $3900. I said you guys are some con artist that's unreal high I said you just did the main which was more expensive for 670 and now you want me to do that I said I can call anyone else in town and would be under 1k. He then email me a quote later for 2900.

I texted the guy and asked how much he would charge for labor to do it he said around 500 or less then I asked him is this the part at Home Depot it was under 200 he said yes.

So a 700 bill that he wanted to charge 3900 I obviously didn't use them and I called up another company that quoted me 550 for materials and install.

This company is a scam and rip off they saw my house and thought they could rip me off.

Always prompt to return your call. Have used them for both plumbing and HVAC issues. Knowledgeable local people that get the job done and have always treated us well.

Very satisfied customer.

I am so glad we called Plumbing & Heating Paramedics. They came out the next day, our system was done, old. Brian quickly found the problem and the system needed replaced. He repaired our system to keep us comfortable until the new system was installed, even offered to come out if it stopped. We had choices in our system.  I explained how the current location of the outdoor unit disturbed our sleep and they moved for us!  Our new system was installed within a week. The installation crew was excellent, foot protectors, and complete clean up! They gave us a tutorial plus set it up through our phone. Excellent Job!!

After ARS tried to screw me with a $2000. Quote for unstoppable my kitchen drain...I called Maxwell Plumbing and got the job done quickly for only $475. WOW!
Maxwell Plumbing is now my go-to Plumbing company!

I have always found the owner Mark to be very knowledgeable about water heaters. He knows his stuff. Gas water heaters are big on his list. The electric tankless are pretty much impossible except to run a single fixture in a home or business like a sink or lav. Plumbers know that. We get the specs on how much heat rise you can get from a device used to heat water from the cold, cold ground. A tank can heat and simmer the water over a two hour period. A tankless has to instantly heat the cold water into something usable.  For instance, a gas tank may be 38,000 BTU, and a tankless would need 199,000 BTU. That's over five times the amount of gas required to heat the water as quick as needed. Heating by electricity is far less efficient. I have learned so much over the years from Mark. Thanks :)

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however,  I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Had their tech out for just a service call tune up on their promotion.  He said that we needed a contactor and a capacitor.  Quoted 203.00 per part.  Got offended when I said I wanted to look up parts price before purchasing.  I asked if I found the parts if they would install he said no.  I found both parts online and cost me about 60 for both including shipping. He tried to convince me that I needed to buy his parts because if I needed a new unit he would credit me back the cost of the parts.  I asked who I would talk to about cost of a new unit - of course it was him.  So a tech who is also your sales rep means they want the sale more than they want to give you good service.  I was mislead by all the positive reviews.

Let it suffice to say that I am very disappointed with Summers.  I've used their services several times in the past when I've encountered a plumbing issue, and they were always most responsive and  courteous in fixing the problem.  So I had no reservations about contacting them this weekend when I had an unexpected problem with my water heater.  But it became  obvious from the moment I spoke with their service representative by telephone (at 5:20 p.m.  Saturday afternoon) that he was not enthralled with the idea of paying me a service call.  Nonetheless, he reluctantly agreed to do so after completing two jobs that were ahead of me.  That was the last time I heard from him.  By 10:30 p.m. , he was still a no show.  I would have at least expected a courtesy call from him offering an explanation for his absence, but I didn't even get that consideration.  Nothing irritates me more than when a contractor makes a commitment to me and then doesn't fulfill it.

Summers - if you're listening, you need to have a conversation with this technician about his customer service skills and keeping commitments that he makes.  Because you can bet that if he's done this to me, he has already - or will, do the same to another customer.

They quoted me a price on a new HVAC system of 17K, then two days later called me back offering employee pricing and dropped it to 13K on a Bryant    Evolution. When I agreed, and scheduled they called me back saying an engineer had to come out who then tried to add labor to change things up because the unit I wanted was not in stock and they now needed to use another unit. When I said that was what was quoted and you should stand by your quote they did not. Bait and switch system here and unethical. Also lesson learned that you should not accept first price from them as they have several thousand dollars of pure profit built into their pricing.

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