Best Plumbing Services in Indianapolis, IN

I have had the most extraordinary experience of having Hudson Plumbing at my house. The entire organization from owner to most valued employees Levi and Jeff were extremely knowledgeable in their field, very respectful and professional, accommodating to the client, reliable and dependable.
Hudson Plumbing asks your point of view on the situation (if you have an idea) before proceeding, they carefully assess the situation(s), share their findings, thoughts, procedures, costs with you and you can rest assured you will be kept informed throughout their visit if there are any changes needed or more cost possible. They truly care about the client. They are also unbelievably respectful in keeping a clean and tidy environment.
I rate them 10 stars! It has been a pleasure having you help me!
JoAnn

Highly recommend this company.  I had a water leak in our water meter pit due to a burst yoke and our front yard and street were being flooded.  Our water company would not shut the water off to the pipe that was leaking  because it would have impacted our whole street.  We called multiple plumbers who all told us that unless the water was turned off, they could not fix the issue and that they would have to excavate our front yard to repair the issue.  I was given quotes to repair the issue ranging from 3 to 6 thousand dollars.  When I called McDougalle, they sent a crew out to review the situation and within minutes I was told they could fix the issue without the water company turning off the water and without tearing up my whole front yard and at a fraction of the price other companies were quoting me.  They did the job quickly, got the problem fixed, and saved me a lot of money.    I almost never leave reviews for companies, but felt I had to do it here because they were a real life and money saver!

Would give them six stars if I could. Family owned business that actually acted like they wanted our return business.  We had a quote from another well known company that tried to talk us into $10k with of unnecessary repairs.  Economy only fixed what was broken and had it done within 24 hours for a  fraction of the cost.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

I hired Efficient Systems to deal with my water heater in the house I rent out near Garfield Park. The pilot light kept winking out when the burner would quit at the end of a heating cycle. I had pulled my hair out and spent most of three days trying to diagnose and repair the thing myself. They told me it was probably the massive amount of lime in the tank getting too hot and exuding more heat than the pilot light thermocouple could take. That made sense, and it was not worth trying to salvage that water heater, so I had them install a new one. They did it for a flat ~$1350 or so.

I also asked them to replace the old shutoff valve for the house that is aged to the point where it leaks for a while after being used, and while they were at it, to remove the old bypass valve to a departed water softener that some previous owner used to have. I wanted them to install a new shutoff valve with some threaded pipe so that someone in the future could install a new water softener with less trouble than if it was all sweat fitted. Well, they didn't come prepared to do it when they replaced the water heater. I went on a trip to the East Coast for a week, came back, responded to their email quote with specific instructions and a diagram of what I wanted, and got back this little lecture about needing to set up an appointment to come into the office and meet with so and so and then have someone come out and look at things to see how to set up a new bypass valve, which is definitely not what I asked. It was like they had no record of who I was or anything about what I'd already said I wanted. Rather a pain when they'd had two guys working on the water heater, which is literally 12 inches away from the shutoff and bypass, two weeks prior. It's pretty clearly not going to be worth the bother to have them do it at this point; I'll either do it myself or call a regular plumber, probably the former.

In all, it seems like the water heater was right in their wheelhouse; simple plumbing modifications, not so much.

Our toilet clogged up in my downstairs bathroom I couldn't get it with the plunger. So I had to call the Cobra Plumbing, Carl came out and solve the problem for us. He showed up in a timely manner and fixed the problem. He did a great job I recommend Cobra Plumbing to anyone for any job thank you

Their customer service is very pleasant and I appreciated that. When they dispatch a tech to your home they send a picture with a bio and some highlights about the tech's life; including hobbies they enjoy. To some that might seem like nothing, but I like to have an idea of who is coming into my home. It simply made the transaction warmer. The lady that answers the phone is a fresh breath of air with her politeness and understanding. My only complaint is that 3 techs had to come out for an issue that I called in; each time the one before said there was no problem, but then the other tech found something. I still feel they were very  competent.

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

⁩This is the worst plumbing company that I've ever used in my life. Stay far away from this company!! I was referred this disgraceful company through my Home Warranty Service.  I put in a work order for 3 slow flushing toilets, a clogged sink and a garbage disposal.  The guy that came to do the work Steve was very nice. He fixed the toilets  and said he couldn't do the sink because it wasn't on the work order. I told him that it was DEFINITELY on the work order and my sink was the main reason for the call.  I called my warranty company and they confirmed that my sink was indeed on the work order. They tried to call Assurance Plumbing but they wouldn't pick up the phone so they sent an email telling them to complete the sink clog order today. I called Assurance Plumbing and an evil lady name Kaye answered and emphatically told me that she wasn't doing the sink because I just added it on the work order today, which was a complete lie. At this point I was irate because I absolutely didn't just add the sink. I made the order last week on Dec. 13.

I told her instead of going back and forth if we could just call the warranty company together so that she could see that this was not an add on. They have time stamps for everything. So surely this would PROVE that I wasn't lying and that this order was all placed at one time last week... you'd think

The warranty company confirmed that this was indeed an order placed on Dec 13 for all 5 items. Two reps confirmed this and one told her that if it was added today there would be an additional disbatch number for the added items along with a timestamp.

Do you know that after all that this evil woman still continued to lie and say she didn't get the order for the sink and would not allow the plumber THAT WAS ALREADY AT MY HOUSE to do my sink. This woman literally told me that I'd just have to make a new tix and get it done another day,
even though I was the last stop. How crazy is this? She wanted to get more money out of the warranty company by making a second tix for another day.

This woman Kaye is a complete liar and a fraud!! She seemed more concerned about her ego and making herself feel good because she was the boss, instead of practicing good customer service.

With her arrogant attitude  and trying to get over on others, this business will never prosper. If she continues doing things like this,  this will be yet another black business down the drain. My home warranty company said that they were going to look into this company. I told them everything that she was trying to do and they didn't like her attitude of not trying to find a solution to HER mistake. They called it a mistake. I call it fraud and trying to get over.

Thank God,  my warranty company rescheduled me with a totally different company. They are professional and they actually care about their customers. Unlike this unprofessional company Assurance Plumbing, whose disbatch is lazy and sounds like they sit on the couch eating hohos and bunbuns all day. I wouldn't let this company service my dog.

I know she's going to get on here and lie, but the reviews speak for themselves. That's probably why they are trying to get work from the warranty companies.

I had four Flushmate power toilets recalled. John and Associates were assigned by Flushmate to swap out the power flush tanks. Even though they were late for the appointment they got right to work doing the job. The younger one is the owner who inherited the business from his dad. Before plumbing he did HVAC work. The older gentleman is in poor health and he is a cousin. He has 50+ years plumbing experience and it shows when conversing with him. He physically can't do much of the work and directs the younger one when needed. These skilled tradesmen may look a little disheveled and sloppy but working as a team are definitely not baffoons. They finished the recall work in 2 hours and then replaced my kitchen faucet as an addon. No leaks in any of the four toilets or my new kitchen faucet.

In May of 2021, I purchased my first home. As part of my closing cost I agreed to buy a home so long as a sewage line was repaired. The company the seller chose was John Fowler Plumbing.

I was given the check at closing for John Fowler Plumbing. The amount was nearly ten grand. I contacted the company. They came and took the check, in full, prior to rendering any services. I didn't think anything of it, so I let them have the check-assuming that the work would just be completed. The company came to my home to obtain the check. They said they would be out to complete the job; which they had to re-scheduled. This wasn't a problem. I understood.

When the plumbing company finally came to do repair they disconnected me from city sewage. Then, expressed this wasn't the job they thought it was. It was then insinuated that either me, my family, or my neighbor need to contribute to the cost of this repair.

I felt that the company should take some accountability and shouldn't have quoted for a job they couldn't perform. I also felt that they should be asking the seller to pay as this was part of the agreement for purchase of my home. So, my family and I contacted an attorney. After the attorney was involved, things were able to finally be resolved to have the sewer line replaced. However, after the company left they left my yard a complete mess! There is rocks, clay, debris everywhere as well as a huge dip near my house.

I felt that this huge dip of dirt near my house could be problematic. My neighbor was concerned about it as well. So, my neighbor calls  John Fowler Plumbing and asks if they will fix the damage they incurred to his yard while performing this project and if they could fill in this dip that he has left next to my home.  They immediately say  no, landscaping wasn't part of our agreement.  I later received a text and advised that landscaping is not part of the price that was paid and that eventually the rain will settle the dirt after a few months.

John Fowler Plumbing, in my opinion, does not care about people. They will take no accountability for any mistakes they may make.  I feel that they only care about trying to get as much money from you as they can. If you're not willing to give them several extra thousand dollars in addition to what already quoted to do for a job, they will not treat you well and they will destroy your yard and leave you high and dry.  They did not care about the safety conditions of raw sewage in my yard and they will did not make much effort to clean up any feces or toilet paper that was in my yard because of the disconnect that they performed.

If you live in Indiana - PLEASE PLEASE PLEASE think about hiring literally anyone else. I suggest Second Opinion Plumbing or Seriously 24/7. I had them come out and inspect what was happening at my house. The people at these companies were really sweet and they were willing to work with me to help resolve my issue very promptly!

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