Best Plumbing Services in Indianapolis, IN

Call them up to get a quote on new water heater and some other work done the was here the next morning quoted me for a 40 gallon replace was able to in stall a few days later morning of they called to say they wasn't able to find the 40 gallon but got us a 50 gallon for the same price was very pleased with all of the process from the call in for the quote to the install what a great company and installers thank you !

Highly recommend this company.  I had a water leak in our water meter pit due to a burst yoke and our front yard and street were being flooded.  Our water company would not shut the water off to the pipe that was leaking  because it would have impacted our whole street.  We called multiple plumbers who all told us that unless the water was turned off, they could not fix the issue and that they would have to excavate our front yard to repair the issue.  I was given quotes to repair the issue ranging from 3 to 6 thousand dollars.  When I called McDougalle, they sent a crew out to review the situation and within minutes I was told they could fix the issue without the water company turning off the water and without tearing up my whole front yard and at a fraction of the price other companies were quoting me.  They did the job quickly, got the problem fixed, and saved me a lot of money.    I almost never leave reviews for companies, but felt I had to do it here because they were a real life and money saver!

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

Today in a bit of a panic situation I called Efficient Systems for an electrician and spoke with the Operations Manager John New and he got in contact with Service Manager Rob Baber.  Both were prompt and willing to help, not even knowing my full situation.  The issue ended up being resolved without the need for an appointment but the way was treated and how they saw my situation as a priority goes a long way in the electrical industry.  Rob literaly calmed my anxiety over the phone.  Thank you Efficient Systems Electrical Team today your help today.  Would highly suggest using this team for all your electrical needs.

Our toilet clogged up in my downstairs bathroom I couldn't get it with the plunger. So I had to call the Cobra Plumbing, Carl came out and solve the problem for us. He showed up in a timely manner and fixed the problem. He did a great job I recommend Cobra Plumbing to anyone for any job thank you

The worst service I have ever experienced I would never recommend them to even change a simple water filter. Please seek help elsewhere you will only regret it. No communication poor service and way overpriced

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

Mo (the owner) is a very skilled, knowledgeable, and courteous plumber...a real class act! He has been in my home a few times and has always been a pleasure to work with.

That said, whomever is in charge of scheduling appointments for Assurance Plumbing needs to check their attitude when speaking with customers. When she called about having an open spot today (Tuesday), my wife asked if she could call me to check my availability before committing to the appointment and was told that was fine, but when she called them back within 10 minutes to confirm no one answered the phone. After calling back a few more times, the lady finally answered and said we'd missed our window and now have to wait until next Tuesday because [they] can't wait around for us all day and Mo doesn't set the schedule, I do.

Having previously only worked with Mo, I didn't understand how his company could possibly have such negative reviews...now I get it. I'm really sorry to write this, Mo, but your scheduler is not doing you our your business any favors.

Edit: (4/4/2023) - Still not AP's schedule. Still don't have a working sink in my kitchen. Based on their log timestamps, AHS told us AP removed us from their schedule after the above happened...just another example of the woman in AP's office playing games and giving Mo a bad name.

I recommend that you NEVER use this company. Absolute terrible service!!! They were very dirty and left a horrible odor in our home after they left. They were 1 hour and 15 minutes late, they tracked mud/dirt through the house even left mud from their shoes inside of our shower! One of the men walked into our master bathroom, shut the door and I'm guessing used the toilet. He never said a word , didn't ask asking permission. Then walked out of our bathroom and went straight to his truck not even making eye contact with us, it was very strange and very rude...oh, and very disgusting! Then the other guy proceeded to tell us the cause for the leak in our shower, but wouldn't fix it. Said they were there only to assess the problem but still charged us a big fee for just coming over.

In May of 2021, I purchased my first home. As part of my closing cost I agreed to buy a home so long as a sewage line was repaired. The company the seller chose was John Fowler Plumbing.

I was given the check at closing for John Fowler Plumbing. The amount was nearly ten grand. I contacted the company. They came and took the check, in full, prior to rendering any services. I didn't think anything of it, so I let them have the check-assuming that the work would just be completed. The company came to my home to obtain the check. They said they would be out to complete the job; which they had to re-scheduled. This wasn't a problem. I understood.

When the plumbing company finally came to do repair they disconnected me from city sewage. Then, expressed this wasn't the job they thought it was. It was then insinuated that either me, my family, or my neighbor need to contribute to the cost of this repair.

I felt that the company should take some accountability and shouldn't have quoted for a job they couldn't perform. I also felt that they should be asking the seller to pay as this was part of the agreement for purchase of my home. So, my family and I contacted an attorney. After the attorney was involved, things were able to finally be resolved to have the sewer line replaced. However, after the company left they left my yard a complete mess! There is rocks, clay, debris everywhere as well as a huge dip near my house.

I felt that this huge dip of dirt near my house could be problematic. My neighbor was concerned about it as well. So, my neighbor calls  John Fowler Plumbing and asks if they will fix the damage they incurred to his yard while performing this project and if they could fill in this dip that he has left next to my home.  They immediately say  no, landscaping wasn't part of our agreement.  I later received a text and advised that landscaping is not part of the price that was paid and that eventually the rain will settle the dirt after a few months.

John Fowler Plumbing, in my opinion, does not care about people. They will take no accountability for any mistakes they may make.  I feel that they only care about trying to get as much money from you as they can. If you're not willing to give them several extra thousand dollars in addition to what already quoted to do for a job, they will not treat you well and they will destroy your yard and leave you high and dry.  They did not care about the safety conditions of raw sewage in my yard and they will did not make much effort to clean up any feces or toilet paper that was in my yard because of the disconnect that they performed.

If you live in Indiana - PLEASE PLEASE PLEASE think about hiring literally anyone else. I suggest Second Opinion Plumbing or Seriously 24/7. I had them come out and inspect what was happening at my house. The people at these companies were really sweet and they were willing to work with me to help resolve my issue very promptly!

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