Best Plumbing Services in Indianapolis, IN

Do you want sloppy? Do you want excuses? Do you want to pay $2800 for a water heater and have the job done half-@ss? Call Hudson Plumbing! They took out the old water heater and installed the new one PARTIALLY on the old wood pad. It hangs off on one side. They also attached new copper pipe to 35 year old PVC pipe when I requested the attach it to the copper pipe that the old PVC ran to -which would have been EASIER, LESS TIME CONSUMING, REQUIRED LESS COPPER and the same distance going the other direction. I also requested they delete an old valve and excess piping to a second water heater-did they? No, of course not. Called and got the excuse express from 'name redacted'. We are calling a new plumber to fix Hudsons mess. I wish this would let me post photos of the sloppy, crappy workmanship so you could see how lame they are.
DO NOT USE THEM. YOU WILL NOT BE HAPPY.

Thank you! Thank you! Thank you!  Thank you for getting my water running again in my home.  I appreciate the last minute work and for making sure that the job was done right and was clean and back to normal when you left.

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

I called them to repair the AC for our carriage house rental apartment. They came that day (which was great!) and the initial agreement was $95 trip/diagnostic fee. He listened to my description and in about 2 minutes told me he needed to replace both the compressor and the fan motor. He then spent about 30 minutes explaining their annual maintenance fee I could purchase (almost $600/year for our full systems), taking pictures and sending those to his shop, talking to them on the phone from his van. He then returned and showed me on his tablet an initial quote of about $560 which included an itemized $75 fee for him to get the parts. I asked him if that included the service fee. He said, parts, labor, everything. I agreed. He clicked the accent button and the price jumped to ~$780. He explained the increase was because of the extended diagnostic time required, because he was here more than half an hour diagnosing the problem (even though that included a sales pitch for a maintenance agreement!) I asked why I was charged more after agreeing to a price, when he diagnosed the problem so quickly and spent most of his time in the van writing up the estimate and trying to sell a maintenance plan when he had been able to tell me in minutes which parts needed replacing. He said he doesn't like the system either but that's what they do. I said the price might be fair but it feels really shady to raise the price after I accept, right in front of my eyes. He called his manager then told me the best he can do is $600. He would not let me talk to any manager. I said ok, but it still feels shady to raise the price after an initial offer. He then clicked to accept that and the price went up to $698.46. He apologized, said it's their system and he has no control over it. I went ahead and paid them that price. He did the repair. It didn't work. He took it apart and said he'd crossed some wires. He attached them a different way and then it worked. He sprayed it down with my hose and said that was $130 service he was doing for free. It was a very odd way to price a job, and based on their increased fees I felt cheated, because they  apparently charged me for time spent trying to sell a maintenance plan. They knew it was a hot day and I'd pay anything they asked. I don't think Ryan cheated me, but I think their system is out of his control and not honest up front. If they wanted to charge almost $800 they should have just charged that up front. If my complex problem risked an extended diagnostic fee they should have told me that up front. I definitely don't feel comfortable asking them to return for any other services.

they quoted me on the job then while in the middle of work they raised their price, and used my shovel to do the job..  i didn't have anything in writing..

The worst service I have ever experienced I would never recommend them to even change a simple water filter. Please seek help elsewhere you will only regret it. No communication poor service and way overpriced

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

My experience was absolutely TERRIBLE!!!
First the Tech parked in my driveway, didn't make himself known as the plumber here to fix the problem.

Secondly, the Tech didn't have all the equipment needed for the job. How sway?!? You're a Plumber with a bucket of tools!!

Then he didn't have the tool to remove the heating element so he had to leave to go to the hardware store to pick that up. He then asked to borrow some lubricant that I had sitting in my work space...how unprepared!

So he then proceeded to replace the lower heating element. Said the job was complete and I would have hot water after one hour after being here for this simple task for over 2 hours!!!! Like WHAT! Needless to say, never did have any hot water that day, and ran over until the next day. After countless calls between Assurance and the bootleg Plumber which I do NOT work for either company, yet I was in the middle playing phone tag. I finally have hot water after having to take a shower at my sisters house, fortunately she lived close enough.

Overall the whole company and its owner should be placed in Republic's Trash bin!

Absolutely lower than Subpar for the entire experience!

I recommend that you NEVER use this company. Absolute terrible service!!! They were very dirty and left a horrible odor in our home after they left. They were 1 hour and 15 minutes late, they tracked mud/dirt through the house even left mud from their shoes inside of our shower! One of the men walked into our master bathroom, shut the door and I'm guessing used the toilet. He never said a word , didn't ask asking permission. Then walked out of our bathroom and went straight to his truck not even making eye contact with us, it was very strange and very rude...oh, and very disgusting! Then the other guy proceeded to tell us the cause for the leak in our shower, but wouldn't fix it. Said they were there only to assess the problem but still charged us a big fee for just coming over.

Able to get you in for same day appointments. Quick, professional and no complaints. Will continue to use this company for our plumping needs.

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