Best Plumbing Services in Indianapolis, IN

they are coming from my home warranty since my water heater went out. I hope they are good. I will let you know

Highly recommend this company.  I had a water leak in our water meter pit due to a burst yoke and our front yard and street were being flooded.  Our water company would not shut the water off to the pipe that was leaking  because it would have impacted our whole street.  We called multiple plumbers who all told us that unless the water was turned off, they could not fix the issue and that they would have to excavate our front yard to repair the issue.  I was given quotes to repair the issue ranging from 3 to 6 thousand dollars.  When I called McDougalle, they sent a crew out to review the situation and within minutes I was told they could fix the issue without the water company turning off the water and without tearing up my whole front yard and at a fraction of the price other companies were quoting me.  They did the job quickly, got the problem fixed, and saved me a lot of money.    I almost never leave reviews for companies, but felt I had to do it here because they were a real life and money saver!

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

This man is amazing.  The clog in the sewer line was full of roots and debris. Pat worked over and above to clear this mess. He did not charge anymore than his estimate although the time and effort he put in was worth at least double. He had to take off the bathroom door so the machine would fit in the small bathroom area and he cleaned up the mess to the point you would have never known what a disaster area it had been.   You will never regret calling Pat for any of your sewer needs. Oh, and he arrived past business hours and made sure the job was done when he could have put us off for the next day. So awesome!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

HOME OWNER BE WARE!!
We called this company out on Friday Jan. 31st to repair a broken furnace. Their resolve was to replace a motor or replace the furnace due to its age. We paid for the motor and was told this should resolve the problem until we can replace the furnace. The furnace went out again Feb 6th. Because they had fixed a problem last year for the furnace, I chose to get a second opinion. I was told in that review the actual problem was a leaking pipe that had leaked into the parts and that another part was also affected which Efficient System did not mention AT ALL. It was very apparent that this was the issue. There was rust everywhere. We trusted the Efficient System rep when he told us that the furnace was just old in fact his quote included the following note with NO mention of rust, water leak or the other faulty part which you could see just looking at it:

DRAFT INDUCER REPLACEMENT: Replace inducer assembly do to failure other issues may still exist after repair but unable to test until inducer is repaired

Efficient Systems NEVER mentioned any leaks or rust or that more than one part was affected. I called them back and requested that they remove the part and refund our money for a fix that did not solve the problem and would force us to spend an insanely unnecessary amount for several separate repairs. Rob and his assistant refused to provide a refund and argued that they fixed a part. Yeah a part that was not needed. Don't call this company. I'm filing with BBB.

Do not recommend this plumbing service at all. My family is redoing our kitchen and putting in hardwood floors on the main level, and these guys screwed up everything that they touched. They installed a toilet on the main level, it leaked, and now there's water damage on the ceiling of our recently renovated basement! They also reinstalled our laundry machines, and that leaked all over the place, too! Luckily, we have tile in there, not hardwood floors. Then, they installed our sink, but never asked which side we wanted the faucet handle to go on! Never communicated with us, nothing! Plus, they didn't ask which side we wanted our garbage disposal, but we paid an extra amount of money to get the sink mirrored, the sides switched, but that was a waste. And the icing on the cake, we switched from an electric stove top to a gas one, and Cobra installed it. We have had so many problems since. A guy installed it, and part of it didn't look right. The man said, oh no, don't worry, it's supposed to be like that. Later, we noticed a gas smell. After all the issues we'd had with them, we talked to the foreman of the kitchen remodeling. He said, it is definitely not supposed to look that, and that the plumbers would be called back. Well, they came back, and tightened one of the valves. Still had a gas smell. And we didn't want our house exploding after paying a boatload to get it all nice and pretty. So we're still having problems, and I'm holding off on lighting any candles for a while.

Anyway, I do not recommend these plumbers. I understand making one mistake, maybe even two, but three or more strikes. . . They just screwed up everything they touched. Don't go to these guys, go to people who actually know what they're doing. I'm not ranting because they did something small I didn't like, and now being petty. No, I'm trying to warn you, if you don't want to end up with more problems than you had before you called, then avoid these plumbers like the plague.

I always here about this company having horrible quality, failed parts and bad service. My son bought a home through DR Horton, which they plumbed, and within 8 months there was a leak. Turns out the plumber that came and fixed it said the toilet line or something was dry fitted, it got fixed but it's the principle.

DO NOT HIRE THIS COMPANY. There is promise of doing a comprehensive pool leak detection. However our experience comprised of a gentleman in swim trunks using a fanta  20 oz soda bottle filled with red dye and just pouring it around potential cracks. He didn't wear scuba gear, didn't take the lights out (which is a must). He said the lights were leaking and was confident. So we fixed the lights just to have someone tell us the lights will always show a leak if they are not taken out prior to testing. We spent over 500 dollars filling our pool for him, paid him 350, fixed the lights for over 200 based on his recommendation. He never pressure tested the pipes or even got under the water. He said he would come back if it was not the lights due to light rain, which the management of the company said it wrong because many tests can be done with rain. This was an utter waste of time and money. Now we are stuck with a leaking pool still and have to refill (spending another 500) and hiring another (hopefully more competent) company. I even went to management who agreed this was unacceptable and said he would take care of the situation. I NEVER HEARD BACK. This company will drain you of money and not even care. STAY AWAY! Unless you want to waste, time, money, energy, and frustration. This company only responded to me when I said I would put up a review of my experience and still never remedied the situation.

I went through my home warranty company (HSA) just like everyone else on here. I typed in my issue on the online form, told the representative who called the next day the same information I typed in. Got a phone call two days later asking for the same information that I typed and shared with the first person. Day of got another phone call asking to describe the problem that I described three other times. Once I started describing for a fourth time I was interrupted to start yet again. At this point I canceled them. They don't have a central system to get the information to the plumber or the reassigned plumber can access without repeatedly calling the customer. I have used other companies for various warranty issues and NONE have ever given a 7 hour window.

What a couple of incompetent buffoons. I too was a victim of a warranty visit for a sump pump. After this disgusting pair trampled through my house and stunk up my bathroom, they hit the stuck float and called it fixed. They mentioned the pump was billowing smoke, went to the car and disappeared with my 65 dollar fee. Thanks choice home warranty. Do NOT let them in! The pump did die and lucky for me I was home and had to go buy a pump and install it myself before the basement flooded.

DO NOT RECOMMEND!  We had used John Fowler many times in the past, however, I will NEVER use them again.

We had a different plumber work on our bathroom plumbing, but he got to a point that he did not have the expertise to complete the job correctly.

So, we contacted John Fowler specifically to do what the other plumber could not do. We paid $2500 in addition to what we had already paid our last plumber-and this was ok with us because Chase assured us they could get the job done how we wanted it done...... Sadly, we believed him.

However, they completely failed us and did NOT do the job as we had agreed upon. He charged our credit card even though we called to explain very nicely that the job was not done as we had agreed on. We asked if he could come back out to complete it as we had discussed.

Chase simply refused to come back out to correct it!  He only agreed to change out a drain, which was only a very small part of the problem as the entire job was done wrong. We were shocked!  In addition, he showed his true colors and was extremely rude and condescending. He was more concerned about his time and his money than he was about practicing integrity, behaving ethically and keeping a very loyal customer.

I have spent years referring people to John Fowler, now I will tell everyone to RUN AWAY -they are unethical and the owner, Chase, is rude and unprofessional! They do not stand behind their work. BEWARE of JOHN FOWLER! If they do not do the job right, they will not come back out to correct it, but will TAKE YOUR MONEY AND RUN the first chance they get.

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