Best Plumbing Services in Indianapolis, IN

Had a problem with sump pump.  Nick was here in a couple hours after I called.  He identified the problem and replaced the pump quickly and efficiently.  Great customer service and a super nIce guy to work with.  He explained what had happened and what he was going to do.  He was in and out in 20 minutes and I was able to get on with my day.

Thank you! Thank you! Thank you!  Thank you for getting my water running again in my home.  I appreciate the last minute work and for making sure that the job was done right and was clean and back to normal when you left.

Would give them six stars if I could. Family owned business that actually acted like they wanted our return business.  We had a quote from another well known company that tried to talk us into $10k with of unnecessary repairs.  Economy only fixed what was broken and had it done within 24 hours for a  fraction of the cost.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

HOME OWNER BE WARE!!
We called this company out on Friday Jan. 31st to repair a broken furnace. Their resolve was to replace a motor or replace the furnace due to its age. We paid for the motor and was told this should resolve the problem until we can replace the furnace. The furnace went out again Feb 6th. Because they had fixed a problem last year for the furnace, I chose to get a second opinion. I was told in that review the actual problem was a leaking pipe that had leaked into the parts and that another part was also affected which Efficient System did not mention AT ALL. It was very apparent that this was the issue. There was rust everywhere. We trusted the Efficient System rep when he told us that the furnace was just old in fact his quote included the following note with NO mention of rust, water leak or the other faulty part which you could see just looking at it:

DRAFT INDUCER REPLACEMENT: Replace inducer assembly do to failure other issues may still exist after repair but unable to test until inducer is repaired

Efficient Systems NEVER mentioned any leaks or rust or that more than one part was affected. I called them back and requested that they remove the part and refund our money for a fix that did not solve the problem and would force us to spend an insanely unnecessary amount for several separate repairs. Rob and his assistant refused to provide a refund and argued that they fixed a part. Yeah a part that was not needed. Don't call this company. I'm filing with BBB.

Do not recommend this plumbing service at all. My family is redoing our kitchen and putting in hardwood floors on the main level, and these guys screwed up everything that they touched. They installed a toilet on the main level, it leaked, and now there's water damage on the ceiling of our recently renovated basement! They also reinstalled our laundry machines, and that leaked all over the place, too! Luckily, we have tile in there, not hardwood floors. Then, they installed our sink, but never asked which side we wanted the faucet handle to go on! Never communicated with us, nothing! Plus, they didn't ask which side we wanted our garbage disposal, but we paid an extra amount of money to get the sink mirrored, the sides switched, but that was a waste. And the icing on the cake, we switched from an electric stove top to a gas one, and Cobra installed it. We have had so many problems since. A guy installed it, and part of it didn't look right. The man said, oh no, don't worry, it's supposed to be like that. Later, we noticed a gas smell. After all the issues we'd had with them, we talked to the foreman of the kitchen remodeling. He said, it is definitely not supposed to look that, and that the plumbers would be called back. Well, they came back, and tightened one of the valves. Still had a gas smell. And we didn't want our house exploding after paying a boatload to get it all nice and pretty. So we're still having problems, and I'm holding off on lighting any candles for a while.

Anyway, I do not recommend these plumbers. I understand making one mistake, maybe even two, but three or more strikes. . . They just screwed up everything they touched. Don't go to these guys, go to people who actually know what they're doing. I'm not ranting because they did something small I didn't like, and now being petty. No, I'm trying to warn you, if you don't want to end up with more problems than you had before you called, then avoid these plumbers like the plague.

Showed up in time. Did a great job installing a gas line for our fire pit. Put everything back as it was before they started. Friendly service. Fair price.

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

A person can tell how a phone call will go by the way the phone is answered. Whoever answered the phone didn't identify themselves as Assurance Plumbing. When I asked if this was Assurance she was extremely rude. I tried to explain to her that she needed to schedule the appt. with the tenant and not the owner who lives in another state she became loud and obnoxious and started yelling at me. I hung up and called our owner and told them to contact AHS and request another company. One that is professional and is proud to announce the company that they work for when they answer the phone. From reading the rest of the reviews I would not use this company.

What a couple of incompetent buffoons. I too was a victim of a warranty visit for a sump pump. After this disgusting pair trampled through my house and stunk up my bathroom, they hit the stuck float and called it fixed. They mentioned the pump was billowing smoke, went to the car and disappeared with my 65 dollar fee. Thanks choice home warranty. Do NOT let them in! The pump did die and lucky for me I was home and had to go buy a pump and install it myself before the basement flooded.

Able to get you in for same day appointments. Quick, professional and no complaints. Will continue to use this company for our plumping needs.

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