Best Plumbing Services in Indianapolis, IN

We stopped in their showroom on our way up to Indianapolis.  We hired them to flush our tankless water heater, and we liked their work so much we decided on a membership.  

We signed up for a membership service
i was pleasantly surprised how much they have in their showroom.  My spouse discovered the delta faucet she wanted for the kitchen.  The staff was extremely helpful.  The faucet will be installed the day they flush the tankless water heater.

They are so much more than sink and tankless water heater people.  Find what you are looking for and purchase it.  They'll install it and maintain your plumbing needs. They even work on new construction.

Highly recommend this company.  I had a water leak in our water meter pit due to a burst yoke and our front yard and street were being flooded.  Our water company would not shut the water off to the pipe that was leaking  because it would have impacted our whole street.  We called multiple plumbers who all told us that unless the water was turned off, they could not fix the issue and that they would have to excavate our front yard to repair the issue.  I was given quotes to repair the issue ranging from 3 to 6 thousand dollars.  When I called McDougalle, they sent a crew out to review the situation and within minutes I was told they could fix the issue without the water company turning off the water and without tearing up my whole front yard and at a fraction of the price other companies were quoting me.  They did the job quickly, got the problem fixed, and saved me a lot of money.    I almost never leave reviews for companies, but felt I had to do it here because they were a real life and money saver!

I'm a new customer and was very satisfied. Mike the technician showed up on time with a pleasant attitude and did a good job for the quoted price.

Very quick. Easy to talk to. Gets the job done right.

That's what I'm thinking but evidently Yelp wants a higher word count so...

Punctual
Reasonable prices
Explains stuff

Are you serious Yelp?!?! Take my review already!!!

Friendly, professional and efficient!  They came out the same day we called and gave us great service and a price that was far better than the competitors!  I would highly recommend using them!

I've used Efficient Systems for a number of problems in our recently purchased house.  They have been most helpful and easy to work with.  They are respectful of your property, very knowledgeable and trustworthy.  I highly recommend them.

For decades, I have called Cobra Complete Plumbing for all the repairs needed in my old house. The owner, Karl, always responds in a timely manner, is professional, reliable, and along with his crew, does consistently superb work....and at reasonable costs. I strongly recommend this business.

I highly recommend this company,  Roger Phoenix is very professional and good at their job. The workers are all extremely kind and very willing to do the task at hand. The work done is amazing and was finished very fast.

Water bill was very high, so I hired a plumber. He determined that I had a leak from a water pipe in the cement slab the house was built on. He said I would need to hire a leak detector specialist to pin point the leak to minimize the damage. I found an ad on the internet for Mr.Leak Detective. He came out with some gauges & determined the leak was in the slab between the lower kitchen cabinet & the vanity in the MBR. He did not bring a marker or tape to mark the spot. I had to go out to the garage and get some tape & supplied a marker. He said he was positive that was the spot. I paid him $300. before he left. The plumber came in a few days later & had to remove the lower kitchen cabinet, made a hole of 8 x 12 in the wall & then used a jack hammer to go through cement to pipes. The leak was not in that spot. The plumber worked another hour and he found the leak 4 ft over, just under the stove. The previous damage wasn't even necessary! The stove could be rolled out and the plumber had to use the jack hammer and make another hole in the floor & repaired the leak. I then had to pay $250. more to the plumber and had to hire a handyman to put the cabinet/counter top back and repair the hole in the wall.  This so called leak detector did not know what he was doing and caused unnecessary damage to my home. He wouldn't answer my phone calls until I used a different phone. He knew about his mistake because my plumber called him and told him.  I requested a refund of the $300. fee he charged, but he will not give me a refund. DO NOT USE THIS MAN FOR WATER LEAK DETECTION!

We scheduled our appointment a week prior and were still asked to give a 7 hour window.  After waiting several hours we called in a few times during that window and was promised each time that a plumber would show up by the end of the window.  Apparently it wasn't enough time.  The plumber didn't show up nor did we get a courtesy call for exercising such patience.  We had to call in again to find out the plumber was running long on another job and that we would have to wait even longer.  We weren't given a possible ETA and instead were given the option to reschedule.  Are you kidding me?  Why in the world would anyone want to go waiting another day.

Obviously we were frustrated and that came off in our call.  However, instead of being compassionate the call operator was defensive and asked not to get an attitude.  Wow!  We are now 10 hours in and, yes, you guessed it we are still waiting!!  God knows if they show up or not but thank goodness insurance is covering the work cause we wouldn't pay these guys a penny.  The name of this company is misleading.  Please choose a different plumber.  You will thank yourself later when you do.

I recommend that you NEVER use this company. Absolute terrible service!!! They were very dirty and left a horrible odor in our home after they left. They were 1 hour and 15 minutes late, they tracked mud/dirt through the house even left mud from their shoes inside of our shower! One of the men walked into our master bathroom, shut the door and I'm guessing used the toilet. He never said a word , didn't ask asking permission. Then walked out of our bathroom and went straight to his truck not even making eye contact with us, it was very strange and very rude...oh, and very disgusting! Then the other guy proceeded to tell us the cause for the leak in our shower, but wouldn't fix it. Said they were there only to assess the problem but still charged us a big fee for just coming over.

DO NOT RECOMMEND!  We had used John Fowler many times in the past, however, I will NEVER use them again.

We had a different plumber work on our bathroom plumbing, but he got to a point that he did not have the expertise to complete the job correctly.

So, we contacted John Fowler specifically to do what the other plumber could not do. We paid $2500 in addition to what we had already paid our last plumber-and this was ok with us because Chase assured us they could get the job done how we wanted it done...... Sadly, we believed him.

However, they completely failed us and did NOT do the job as we had agreed upon. He charged our credit card even though we called to explain very nicely that the job was not done as we had agreed on. We asked if he could come back out to complete it as we had discussed.

Chase simply refused to come back out to correct it!  He only agreed to change out a drain, which was only a very small part of the problem as the entire job was done wrong. We were shocked!  In addition, he showed his true colors and was extremely rude and condescending. He was more concerned about his time and his money than he was about practicing integrity, behaving ethically and keeping a very loyal customer.

I have spent years referring people to John Fowler, now I will tell everyone to RUN AWAY -they are unethical and the owner, Chase, is rude and unprofessional! They do not stand behind their work. BEWARE of JOHN FOWLER! If they do not do the job right, they will not come back out to correct it, but will TAKE YOUR MONEY AND RUN the first chance they get.

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