Best Plumbing Services in Indianapolis, IN

I called this company after having assurance plumbing out and they didn't know what they were doing.  Ryan and Gage responded quickly and reassured me that they would come out and give a price and get the work done immediately to get hot water back in my house.  They came gave a good price l, when and picked up the tankless hot water heater and installed the next day.  They were not pushy on what to do and made recommendations to get a water softener but again not pushy.  They will be coming out to install my water softener here in the next week.

My bathtub stopper has been not fully keeping water in the bathtub for quite some time. Mac's plumbing responded within 12 hours and had the issue fixed within 48 hours. Incredibly responsive and very fair with pricing.

Called Blake after I noticed my slide room got wet during a rainstorm.  Was in a panic because we are full time, and my husband was out of town working.  Blake got Brittany out right away the same day.  She was very courteous and pleasant.  Blake followed up to make sure I was happy with the repairs.  Very honest people, highly recommend.

This was the most positive and enjoyable plumbing experience I have ever had. 317 Plumbing cared about my home's esthetics as much as I did (maybe more).

Excellent customer service, very competitive price and extremely responsive.

Call this company! Don't delay if you have a plumbing need.

King's employees were professional and addressed my concerns and questions.  I've used them before for a bathroom issue and water heater installation.  These guys are fair and know what they are doing.  Quite satisfied with the work they have done for me.

Called for Mark Plecker, at the advice of a friend, at 9:30 am on Monday morning to address an emergency (self induced) bathroom shower leak (Folks, be careful trying to change your leaking shower cartridges if you have calcium build up - you may just damage your copper pipes, as we did).  Monday AM our water had been off for 12 hours, and I was desperate.  I had called a 24/7 plumbing company late Sunday night, which gave me an estimate of $1700!   Mr. Plecker rearranged his schedule Monday and was at our home promptly for our 1pm appt.  He had estimated between 1.5 to 3 hours of labor and was done, woohoo!, in 1.5 hours (which included his drive time).  At the end of the job he took time to discuss next steps and gave great advice on other plumbing concerns we have.  I could not recommend him more, especially give the unscrupulous competition he has and his amazingly fair price, which was about 90% less than $1700.  I guess when you are honest, your name is over the door, and you do a GREAT job, you don't have to advertise everywhere like the other plumbing companies...  Thanks Mark!

I have had a bunch of contractors and repairmen come perform repairs and would not recommend any of them to even my worse enemy. I called Indiana Residential who my realtor refered to come quote final repairs needed on my house before putting back on the market. Brian Alexander from Indiana Residential came to my house to quote repairs on my house that I needed completed before I can sell my house. Brian showed up on time and was very knowledgable about the repair process I needed done. Brian sent me a quote for repairs and I signed the quote. Repairs were scheduled and every single person who performed repairs on my house was very knowledgable and performed fantastic repairs! I would like to single out a few people who really went above and beyond just performing their job. Brian, Julio, Clint, Austin, and your electrician whom I forgot his name, sorry I am old. Everybody from Indiana Residential were kind and really nice folks who I would recommend to anyone needing any kind of home repairs! I give them an A+, 100% happy!
Jeff O'Banion

We're new homeowners as of 02/2016 and wanted an inspection of our hot water heater and other plumbing.

P & K offered us an appointment for the morning after I bought the offer here on another website--very prompt--for between 8 a.m. and 10 a.m. When I asked if they could come after my husband finishes getting ready for work (8:15), they said no problem. :)

Danny called from 45 minutes away and arrived right on time by 9:30. He put on shoe covers, which I didn't expect but was very appreciative, and inspected our hot water heater, a Bradford White with a 6-year warranty that's now 15 years old... going on 16. We'd suspected the previous owners didn't get it routinely serviced, and Danny confirmed our suspicions. He told us the clacking sound we were hearing was the sediment from the hard water and that the whistle was the HWH working harder due to the sediment. Considering its age and condition, he recommended not flushing it (in case sediment was covering any rust) and making replacement a priority, but could be put off until it starts leaking.

Danny inspected the other plumbing and found two more issues, including a rag in the toilet tank as a jury rig! The joys of home ownership!!! He left us quotes for a HWH replacement ($1150 with new HWH included!) and the two other plumbing issues.

Also, after reading some reviews of plumbing companies, I know some people complained that giant stickers were left behind on their HWH. Danny asked my permission if I wanted a sticker, and I happily said yes. Easier to find the number! And it wasn't giant at all. :)

Everything went great, and we'll definitely be calling P&K again!

While their estimate was on the high side (for our bigger issue), they were fast to respond / got things running again. They were friendly & professional.  Highly recommended

We had gas lines run to switch from an electric to a gas stove. The gas lines themselves are fine but the installer  carelessly damaged my stove when hooking it up to the new lines.

There were several botched repair attempts over the course of a few months during which more careless damage occurred and incorrect replacement parts were ordered, much to my frustration.

In the end, a different repair man was chosen who approached the problem with a great deal of care and sense.  Apart from that, I found the way they treated my property to be distinctly inappropriate.

Absolutely terrible. They've come out more than one time to fix our A/C and it still isn't fixed. We have been without a/c for a week now. Every time they have claimed to have fixed it, it breaks the next day. DO NOT RECOMMEND.

My recommendation is to avoid this business at all costs. We bought a new washer and dryer from Lowe's and had Ben Franklin Plumbing do the install. The water heater needed moved about ten feet to fit the washer and dryer. We wanted the washer and dryer side by side. The swap in locations of the washer and water heater shouldn't have been rocket science. They, in turn, subcontacted their sister company Mr. Sparky to do the electrical.
We paid over two thousand dollars for work that is completely amateurish. We left it as they left it. We took photographs. We contacted the company and asked for an inspector to come and look at the work. My wife got an email back where the so called electrician claimed to have done professional work. No inspector ever came. No further action was ever taken by Ben Franklin or Mr. Sparky.  Next summer...when I have the time to do it myself...the whole job has to be redone.
My advice is simple: avoid this company.

Flabbergasted.  They did not honor the scheduled appointment because it was no longer convenient for the technician.  Taking my business elsewhere.

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