Best Plumbing Services in Indianapolis, IN

Jimmie Self with Who's Our Plumber is one of the most honest, fair, diligent, and knowledgeable plumbing contractors I have ever worked with.  I have hired Jimmie to work on my own house multiple times, and including 2 slab leaks that required the excavation of a portion of my garage, porch, sidewalk, and the installation of a brand new service line.   The company was not only diligent in completing the work, but also great at communicating with the my insurance company directly.   I recommend Who's your plumber to all of my real estate clients, friends, and family, and everyone has had an excellent experience related to timely service, pricing, and having their plumbing problem solved.

Had no idea til three weeks ago that Yelp had a fabulous feature...free concierge so to speak.  Yes, I did do an IRL Hoosier football wave by myself for this as if I was on the 50 yard line.  Happen stance on Yelp when I figured it out ;) .  I'm also sending a big whoop whoop for this today.  Thank you YELP!

After some disappointing efforts from other plumbers last month July/August 2022, this concierge feature on Yelp proves amazing.  

All I did was used what I had with Yelp & explained what was needed in the app then inserted pics.  Four local plumbers contacted me within seconds. A Team Plumbing Company being one of them. Adam at A Team Plumbing Company (Indianapolis) is quite stellar in the customer service department.  He far exceeded my expectations.  

Yes, we're all busy these days.  However IMO follow up is what will help a local business prosper.  Clear explanation is a plus.  Tho I'm not well versed in any technical plumbing words, Adam knew what I was referring to & what I knew was needed but couldn't say it to remedy our situation.  Per then sweating v Pex.  These words mean something else to me :).   I never felt as if Adam was trying to talk over my head or trying to make a fast buck. Thank you so much Adam!  Your patience & kindness is greatly appreciated.  

With supply chain issues, gas prices, & etc being what each Hoosier is dealing with today or trying to, these folks at A Team Plumbing Company understood this as well.  Things happened that prevented us from hiring this company.  Adam's follow ups made a positive impression on me personally.  This impression is why I'm writing this today.  I've spoken to this owner, Adam.  The vibes I received from him & his team are similar to the set of standards I have for myself.  Having it extended back to me without knowing another IRL or conducting paid business with them says more to a person like me.  

I know most definitely if or when I need Adam's expertise at A Team Plumbing Company, he will immediately contact me back to set it up.  I will be happy in doing so.

Kudos to this local establishment for sure!

David was courteous, funny, helpful, and knowledgeable about our plumbing issues. He recommended solutions, worked with me to discover what worked for me and my house, and did a great job in implementing those solutions. Highly recommend.

We hired Precision Leak detection to locate the leak- He was wonderful, came out the day we called him, pinpointed the leak with thermal imaging, ultrasound and pressurized the lines with air to double check with ultrasound. Very informative and accurate. We Highly Recommend!

Pleasant plumbers, kept me informed, cleaned up each day, very respectful, easy to understand billing (which added up and was under the original quote), quickly installed and very informative!

The owner called me back in a Sunday to explain that I was not having a plumbing issue as much as I was having a ground water issue in my septic tank. He was super helpful and I really appreciated it

I needed a new toilet installed and a friend recommended Sordahl plumbing. The man who came out was knowledgeable and was able to get everything switched out quickly. It's working great! I'm having them come back next week to install some cut-off valves under the sinks. I'd recommend for efficient and good service.

Super quick and professional response. They were able to come the next day for a quote and were able to complete the work in the same day. Had a pipe start leaking below the slab. They were able to chip through the slab to repair and patch the slab before leaving. 10/10.  Will call again.

We had a plumbing leak in our basement. We called Service Plus - two different guys fiddled around the entire day and then they let us know that they were going to need help from a more senior guy who could come out later in the evening. Until then, no using water, period. They called later explaining that it would be even later than expected, possibly 10 or 11pm, which turned into later, which turned into the next morning. They sent a more senior guy who came out and said that we needed a new grinder pump which, with installation, they estimated at $7782.

Sent them away and called Covalen, who charged me $3382 with tax and installation.  Covalen, Rick 317-308-2957

These gentlemen were wonderful! They came out on a Thursday evening to give us a quote, and we're back Saturday afternoon to do the job of installing an additional outlet in the garage. They were very thorough on the planning, and the checked a couple times to make sure they were doing what we wanted. They were very well priced, courteous, quick with their work, and cleaned up after themselves. We will definitely use them again for future electrical projects.

Our hot water valve for the washing machine wouldn't shut completely. I called after hours, leaving a message describing the problem. L E Isley called first thing the next morning, put me on the standby list for that day. Corbin and Adam arrived early afternoon, courteous and professional. They quickly had the valve changed out. The charges were very reasonable, too. We will continue to depend on LE Isley.

We had an emergency on a Sunday. Dave was out in an hour, made a game plan and was out the next day for the entire day fixing the issues. He was professional, knowledgeable and accommodating. Thanks Dave, and everyone else!

I have used this company 3 times now and always a pleasant experience.

All 3 were electrical light replacements with fans.  They do great work and are polite and clean up after themselves.

I will be using them again in the future.

Darlene Corbett

Johnson Heating Cooling Plumbing - now Johnson Kellie, installed furnace, A/C, water heater five years ago and have done annual maintenance since then. They have done an excellent job, the techs explain their work and testing and I am pleased with their service and also office people that set appointments. When the original work was done the owner came by and made sure all was done correct - he had the installation team make a minor change to duct work. I was pleased to see the owner following up like that. We are very satisfied with Johnson.

So businesses, like ARS/Rescue Rooter, read Yelp reviews and take them seriously which is how we received an email from them stating we should have informed them of our dissatisfaction than they finding out about it online.  Fair enough.  Duly noted.  They wanted a chance to remedy the problems ASAP, and true to their word, they quickly sent two guys to our house to review all the problems we had.  The project manager apologized for the mess created for lack of tarps and the sloppy job done by the previous serviceman who has since been terminated for having done same to other homeowners.  

The two servicemen who came out to review our problems were very nice and thorough, listened to our concerns, tried some cheaper alternatives to fix the problem but agreed with us on the solution which was to install dampers in the vents to regulate and quiet down the airflow.  They installed the dampers for no extra charge, and no charge for the travel and labor to do so.  They were very neat and tidy, and we couldn't even tell someone had been in our house doing work when we came home.  It's always a relief and convenient to have a trusted company perform work in our home without us having to be present, especially for those of us who work all day.  To compensate us for the previous drywall mess, they fabricated a custom, metal cover for our insulated vent tunnel free of charge.

I can now say I highly recommend ARS/Rescue Rooter to perform service work on my home because I can count on them to care about my Yelp review and remedy any problems I have at lightning speed to my utmost satisfaction.  They are also a stand-up company in that they were quick to apologize and accept responsibility for their employee without making any excuses.  With more free work and free material from them, I don't think I could have done better price-wise, if I bought and installed the furnace, ducts and vents myself.

I moved into a new home back in March. On April 13th, 2018, I had to use my home warranty because my Water heater was leaking.  The water wasn't staying in the pan and it was leaking all over my ceramic tile and onto the carpet. Kevin from L.D. Smith Plumbing came out. He told me I needed to have the water heater replaced. I agreed. He replaced it and installed the new one. He informed me that the home warranty didn't cover the disposal of the old unit, so at this time I paid $140, so he could take my old broken one away. Kevin at this time only replaced the water heater and not the pan. We talked about water leaking out of the pan and he saw water under the pan. He said that it will dry out, there was just a lot due to it leaking.

Now fast forward to 9/21/2018, I had to have them come back out (through the Home Warranty) because the pipe on my water heater was leaking again! It was not holding in the pan again! I had to keep switching out towels every day for two weeks prior because the pan was leaking all over my ceramic tile and carpet again! When Kevin came back in he told me that he talked to the home warranty company and they said they would cover the leaking pipe, but I needed to add a expansion tank and they didn't cover that. He then joked about how he had to word things correctly to the home warranty people because they are picky about what they cover. He told them he had to change the pipe (which was on the side of the water heater), but when he told them that the pan was leaking again - they all of a sudden wouldn't cover him removing the water heater, so I had to pay out of pocket for that and that cost was $544! I at this time asked him why I would have to pay to have him pull the water heater out to see if there was a crack in the drain pan and his response was Well it's not covered and that is the cost of labor to unhook the unit and pull it out to replace the pan. I stood in disbelief because the water heater needed removed anyways so he could fix the pipe and cut the pipe on top to install the expansion tank. He just looked at me like he understood, but said he had to charge me that. This was on top of the $364 I had to pay for this expansion tank because supposedly the water heater heats up too fast and it needs more room for the water to go when it expands. Not sure if this is true or not because right now I'm not believing anything I was told by this company. I had to pay the total $908 so I could actually have my 5 month old water heater working properly.

I called the office on Monday 9/24/2018 to try and talk to the owner about my issue. I in no way needed to pay the $544 for him to disconnect and remove the water heater when he had to any ways to fix the pipe and install the expansion tank! I spoke to Jennifer, who claimed to be the office manager. At first she was extremely rude when I was explaining the situation to her and told me that back in April, Kevin never put notes in the system from my order about the pan leaking, therefore it was too long ago to assume that it was an issue back then. I explained THREE times how Kevin told me he'd have to remove the water heater to fix the pipe and install the expansion tank on top because he had to cut the pipe on top of the water heater to install the tank. She finally just said she would talk to the owner of the company and he would call me back. About 15 minutes later I received a call back from Jennifer stating the owner Lance, said she could refund $100 for the inconvenience. WHAT!?!?! I asked her what $100 of the $544 I paid for him to just remove and disconnect the water heater meant and why was it only $100, when in no way should I have had to pay this amount. All she would say is that Lance, the owner, told her just to do that, but she didn't know why it was only $100, she would put it back on my debit card I paid with.

I am in EXTREME DISBELIEF about this experience. I feel 100% taken advantage of and lied to. When I let a service pro in my home, I'd expect them to be professional and do the right thing. I have asked the owner Lance to reach out to me, but still haven't heard anything from him. This was wrong and just a way for the company to get money from a home owner and the home warranty company.

STAY CLEAR OF THIS COMPANY. If the home warranty company assigns your plumbing issues to this company, call and have them send the request to a different local company! They take advantage of the customer and are just out to get as much money from a home owner as possible and double dip with getting money from the home warranty company. Their office staff is unprofessional and rude. Also, the owner Lance, must not care too much about his customer's experience if he won't even reach out and at least have a professional conversation with a customer.

Loved that they were knowledgeable and didn't have any hidden fees. They offer the best option. They were the only one that knew how to repair our tankless water heater after calling several places!

Called this company to come out and check our drain. They did, then said they would write up a quote for a necessary repair. Three weeks later have never heard back. No we haven't been waiting, we moved on the someone else when we called the following week after the worker was here and found out he was on vacation and nothing could be done until the person's return. It's obvious they don't care about customers, since no follow up call was made to talk to us. Horrible company and service!

Tried to scare my mother into buying a $4,000+ furnace. Her furnace was 7 years old and under warranty. It would have cost us less than $500 in labor to make the repairs. We found out from another service company that nothing was even wrong with her furnace. To top that off, the field supervisor offered a guarantee to give my mother a new furnace if it was determined that nothing was broken. The manager would not make good on this promise. I strongly recommend finding a service company that does not take advantage of the elderly and is true to their word.