Best Plumbing Services in Indianapolis, IN

We did not have hot water and I called late on a Thursday afternoon.  Nicole answered the phone and was very thorough in asking good questions to double check that gas valve would be covered under warranty on water heater after she double checked with supplier.  She called me back within 5 minutes to confirm appointment with owner next morning to only pay for labor as part was covered under warranty.  Paul Henderson did a thorough job installing new gas valve and double checking all the components to get our hot water back on and he did not charge for extra labor even when he had to fix another part not connected to new gas valve!  We had other plumbers quoting much higher price as they did not take the time to double check if water heater/parts were covered under warranty.  Their customer service is top notch and we highly recommend them for your plumbing needs!

We discovered a sudden leak, within the basement, during late evening hours ... we'll just say we were lucky to have found it before total destruction of the basement occurred.  As we had no idea who to call, we called one of our best friends, in Arcadia, and he immediately said, Call Brian Hunter!  Then, he gave us Brian's phone number.  Within 15 minutes, Brian and an assistant arrived.  They traced where the leak was coming from.  After removal of toilet in laundry room, just above the basement pipe/leak, cleaning out, then fully repairing all of the pipes connected to this, the leak stopped.  

A week later, we suddenly discovered another leak.  This time, it was down a bit from the earlier leak.  Brian once again arrived in about 15 minutes, and quickly discovered this particular leak was due to a broken sewer pipe, outdoors.  As he does not do outdoor sewer repair, he referred us to a phenomenal person/company, who did all the repair for that issue.

In the Spring, we will be doing some updates within our home for the plumbing.  Hunter Plumbing will be the company called/hired to do the work.  We HIGHLY recommend Hunter Plumbing!!!

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

I met the owner at a networking group and was very happy because finding a reliable plumber is incredibly challenging. After talking with him I wanted to see if he would be a good fit and I just can't say enough about the professionalism of Mr. Mishler and his company. If you are looking for a locally owned and operated plumbing service that you can use again in the future, this is your one stop shop. The element of his service I appreciated the most was that if I had a problem that he couldn't fix, he would put me in touch with someone who could. A valuable asset and my first call for plumbing issues in the future!!

Thank you to Indy Water Heater and Softener LLC!!! They were responsive, thorough, and incredibly easy to work with. I thought I would be without hot water for much of the week and in four hours the slab leak we had was found, repaired, and covered back up. Thank you for the great work!

Had a great experience with Commercial. First Joe came out was on time and gave a very competitive price.
Gave us options for date and times and they where there right on time.
Taylor and Kris were great they ask questions and then went right to work.
The new mini splits went in and they work great.
They guys left the place looking better then when they showed up worked super quick. And where easy to ask questions of
Would highly recommend them and plan to use in the future.  
Jeff H

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

Very pleased with the entire experience. They were reasonable on price, on time, and cleaned up great afterwards.  They installed a new lift pump for us. Matt was very pleasant to work with and wss done in a timely fashion.  I would highly recommend them.

I had Roto- Rooter out a couple of day ago to deal with a broken water valve and a clogged toilet.  The service was prompt and professional, and they even called and said they could be there early!  Chawng was my plumber, professional and courteous.  Thanks!

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

I've used these guys several times for various home remodel and repair work. They arrive on time and work all day getting your job done. They are sometimes a bit expensive in how they price things, but if you talk to the owner, Chad Christian, he will work with you for the best deal that fair for all and affordable for you. Estimates are normally not fee, trip charge is about $85 and will count towards any repair work you may have done. They have done AC, plumbing, wiring / electrical, rood, gutter, and construction work for me. The crew does good work and tries their best to not make messes and cleans up as much as they can at the end of each day, but messes are expected in any type remodel. So they do a good job. I will use them again as needed. I recommend them for your home repair needs.

Donny from Benjamin Franklin plumping came out for a routine maintenance call. He checked out the water heater and even consulted on an issue I was having the the kitchen sink.

No pressure to do more work outside what he was there for however he did ask if I needed him to look at anything else.

Professional and on time as scheduled. Donny was great!

Indy Renovation did an amazing job!  We love our new master bathroom!  It's like a Spa in our own home!  The 2 men who did all the work ensured we were happy each and every day!  They were so talented and neat/clean!

In the process of selling my home, it was discovered that a pipe that was installed before we bought our house, ran underneath my neighbors driveway and would require excavation to correct.  While disappointed that we would be responsible for repairing the neighbors property we agreed to cover the repair as this situation is not my neighbors fault.  

During the inspection, the pipe was approximated as to where it was located, but could not be verified at the time, due to my neighbors car causing interference with the equipment used to identify the exact spot of the line.  

Days later, the crew arrived to begin work, and this is where we ran into problems.  While I was quoted one size (which was roughly 5x10 feet ) for the section (they believed) was the location of the pipe, they guessed incorrectly.  

They dug down approximately 7 feet and couldn't find the pipe, and it turns out they dug in the wrong spot.  The hole went from 4x8 and ended up being closer to 11x11.  

I let the crew finish the job, and when contacted about settling the balance, I expressed some disappointment that the crew didn't verify the pipe location before digging as the scope of the repairs has now increased because of their mistake.  As the saying goes, measure twice, cut once, at this point, the call was handed off to Mike (Terry?), who basically got on the phone and badgered me for saying I had agreed to pay for the work when the job was done (which I had), and that his crew didn't have a camera to verify the actual line placement on the day of the work ( so, apparently that's my fault).  The disrespectful way in which he came on the phone to pressure me into paying the bill and assumed no responsibility was extremely disappointing.  

I work in customer service for a living, and I have dealt with frustrated people over the years, and I can't recall having been so infuriated with the way I was treated.  I will do everything I can to warn others about the response I received for being dissatisfied with the level of work that was done.

The crew that did the work on the pipe was nice, but made mistakes, the staff that was ultimately responsible for trying to find a compromise was a complete failure.

To provide perspective I have attached a picture of the first hole they dug (wrong spot, right size), and the final hole with the repaired pipe.

DON'T CALL THEM!!!

McNeely Owned came out to my 92 year old mother's home to service her Air Conditioner Unit and basically charged her nearly 3hrs labor ($180) for approximately 45min Worth of work. This was this year  (June 2013)  and what makes it so bad is they had done the exact same work  in July the previous year which indicates that they are not fixing the problem, just bandaging it in order to come back and repair again.

Air conditioners are only used a good 3 to 4 months out of the year and for it to be fixed in the middle of summer and then need the same repair in the beginning of the next summer says allot about the quality of work at McNeely.

The service guy Kirk is a really nice Iraq war Veteran that is very pleasant and professional, but the so called owner Kim is a real BIT%H to deal with. Very nasty and snippy attitude. I tried to be reasonable and offered to pay 2hrs of labor and she said NO! The Bill Stands!!! and immediately threatened to place a Mechanic's lean on the property.  She then went on to inform me that I had to pay for kirk the service guy's drive time from when he leaves his previous call till he gets to my house, while he works on the unit, while he sits in his truck to cool off, while he calls the dispatcher for his next job etc... Basically I have to pay 3hrs. of labor for 45min of work.

Not Good People To Do Business With At ALL!!!!

I have heard that they actually use to do business as ARS (Air Conditioning Ripoff Service) but then they changed the name for obvious reasons, never the less ARS as well as McNeely are banned from working on this home and we will never call them again!!!

JC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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