Best Plumbing Services in Indianapolis, IN

This company came highly recommended and after having a negative experience with a different plumbing company, we were glad to meet Brandon. He was professional, efficient and knowledgable. He arrived wearing a mask, as expected. He installed a new kitchen faucet and also a new toilet in our home today. We will definitely be using this company going forward for future plumbing needs!

We had an issue with plumbing in the basement. They ran lines for a water softener and replaced an outside spigot. After a couple seasons the outside spigot caused issues again due to harsh weather conditions. They came out and took care of the issue. There is no other plumbing company I would rather use in the area for any plumbing issue. Don't waste your time and call them first.

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

I met the owner at a networking group and was very happy because finding a reliable plumber is incredibly challenging. After talking with him I wanted to see if he would be a good fit and I just can't say enough about the professionalism of Mr. Mishler and his company. If you are looking for a locally owned and operated plumbing service that you can use again in the future, this is your one stop shop. The element of his service I appreciated the most was that if I had a problem that he couldn't fix, he would put me in touch with someone who could. A valuable asset and my first call for plumbing issues in the future!!

We had a brand new water softener installed in our home that didn't have the plumbing for one.  The first place we called said we would have to find our own plumber.  So.... I guess they didn't want our business??  So I googled and found Indy Water Heater and Softener and saw the great reviews.  And they were spot-on.  It was a great experience from start to finish.  They did a great job getting all the plumbing installed, as well as the water softener, and didn't leave until they had gone over with me how to operate it and made sure I understood.

Will definitely recommend them for any plumbing job my friends and family may have.

Edit: actually our house is located in Indianapolis.  I don't know why my profile says Plainfield.

I have 100% confidence in the workers at Commercial Services! They know their stuff and they do great work! Highly recommend!

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

For nearly six days I have had a serious gas leak. Brandon with powerhouse plumbers is a phenomenal guy. He came out and recognized the mistakes and was able to fix them very easily.

This company is fast, efficient, and accurate. They do not mess around and they are very professional. I would recommend them to anyone looking to get something done correct the first time!!

....Richard the owner contacted me and I attempted to explain the situation and he started yelling at me stating I was the one that called them, they did not call me. I said that nothing they did helped in resolving the problem and he started yelling at me again. I finally just hung up. Do not make the same mistake I made.....DON'T CALL THEM.

The service technician was fast, professional, and informative.

However, the charge was too expensive ($375.00), I had to accept it because my drainage was clogged and cannot wait to call a different company. I felt I was hooked at that time.The job was done in less than 20 minutes without any part replacement. I called Roto-Rooter, the company said the rate was flat, no matter it is 10 minute or 5 hr works. I would call another company, which can do the job at $100,  if Roto-Rooter told me the rate was flat $375.00 at the initial phone call.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response time. Technician was knowledgeable, friendly, and had clean appearance. Found our problem quickly and completed repair with new parts. Pricing was fair.

My mother has always used Benjamin Franklin Plumbing for all of her major plumbing needs. (Sewer line breaks from tree roots, replacing galvanized plumbing with all PVC.. new hot water heaters.. new sump pump batteries.. you name it.) It is always something more that we needed to do to the tune  of thousands and thousands of dollars.

I am so aggravated and frustrated to learn they have been overcharging her this whole time and when we needed something as simple as a grey water pump replaced for our washing machine they were unable to fit that in.

They sent three technicians to our home who were here to do only a fall maintenance.. would have kept on repeating that water heater flush into my open sump pit again and again. I got the same run around each time!
We don't have that in our request order, we don't have the parts on our  truck, we couldn't possibly install that today, we have a closed parts department after 4 pm.
It's 2 pm? How do you explain this?
Plumbers have shown up here and not wanted to work.

If you make an appointment you get a four hour window.. if it isn't the 4 hours you chose, well- oh well.. they'll get someone to you when they want to.
If you make an appointment for afternoon or evening they will call you in the morning to confirm. If you are not answering at 7-8 am for your 5 pm appointment  (cause maybe you went to work?) They won't come to your 5 pm appointment.

Today marks the third time a gentleman showed up at my home without the  pump to replace the grey water pump. He looked at me like I was an imbecile. We don't have these parts on our trucks, I am only here to do the Fall maintenance on the Hot water heater.  I will speak to my manager. I'm just a tech and not qualified to replace such an item.

Same old song and dance and by this time I have had two other quotes for the pump.. Benjamin Franklin was going to charge me more than twice what it costs anywhere else, Even after my poor mother has paid for all of this repeat business for 14 years. They were talking about perhaps giving her a 10% discount on the overcharged pump! Coming the next morning!

Do NOT give your money to these crooks who give 0 concern to you or your repeat business.. or your little old Momma  for that matter. It makes me wonder how many of those things she's been having replaced (besides obvious sewer lines) really needed replacing?
I hate that this company has become what it has become.

The whole time I'm trying to complain I am talking to some woman ( at great length; over an hour and a half)  who is trying to micro-manage me and tell me how of course I'm right, she's a new manager who will make sure my issues and situation are addressed by management and taken care of in a timely manner. I will have to deal with some other irate plumbing manager in the morning first thing.. I said no thank you.

The majority of the men who have come here from Benjamin Franklin are totally disrespectful to women. They talk down to you and they think you're stupid. Wasn't going to get another thousand dollars out of us!

It's been 3 years and they still have not finished our prepaid contract. They don't remember what they promised and create more problems than solutions. For instance they gouged corners of our freshly painted walls done by another company, and that was 12 months ago. The caulk is still apparent and nothing had been done since. So our lovely paint job is waiting for them to fix it. We originally hired them to do our guest bath and the sink is too close to the wall and the cabinet cannot be opened fully, as the hardware won't allow, because it hits the wall. They hire subcontractors and do not use their own employees. During the 2 days to put in just the shower, Indy Concrete was able to install a patio and fireplace in the rain in less than a day. Indy Renovations workers took more cigarette breaks than actual work time. The shower was installed improperly as the water would pool in the middle and seal for the glass is not complete. Every shower there is stream of water coming out into the bathroom tile.
We were without floor trim for 12 months and the flooring installed was gapping at least 1/2 to 1 inch from the wall. Our front door tile grout is already in pieces and they installed metal transitions that should be in an office building. They forgot the floor transition to and from guest bathroom.  They have tried to charge us twice for the floor trim and didn't have info on the prepaid fireplace. It was only when I pulled out the contract of what we've paid for that still had not been done. Our floor trim is still unfinished after two visits as the nail holes are very visible and the pieces of trim combined have huge gaps.
We actually contracted this company in 3/2020 it's soon going to be 3/2023 and the still not finished and on their side unclear of what they were paid for. Terrified of the job they will destroy on our fireplace. DO NOT USE THIS COMPANY... It will cause you nothing but shoddy work, mishaps, and then asking you to pay for services already paid for. You will get the runaround about every aspect of the job. They will leave trash, nails, as well as their installation trash.
When will this nightmares

Completely disappointed and let down by Gordon Plumbing.  After  Gordon performed a $7,000 fix exactly 1 year ago on our lift station, the entire system failed.  We figured we'd had an alright experience with them and that they would know what might be wrong with the system so we called them.
  The plumber sent not only disregarded any direction (rutting up the entire yard when we'd told him not to drive in that area), but also demanded $4000 to even diagnose the problem THAT THEY HAD FIXED A YEAR AGO!  We called the office and the lady who answered the phone was even ruder!
   I chalked it up to a fluke and got in touch with the manager Paul, who promised to try and figure out the situation, but after multiple phone calls seems to have just dropped the entire thing.  We're not rude customers, and I believe in always giving management a chance to fix things, but this has been one of the most disappointing experiences imaginable.
     The worst part is, we really had a positive opinion of the company going in, and they had to drop the ball in every way imaginable to ruin that.
  The company doesn't stand by their work in any shape or form (won't even check a pump that they put in and purchased less than a year ago).

Indy had its first 2022 heat wave this week, and our A/C stopped working.  We've been using McNeely Owned for HVAC service the past few years, so we called them and spoke with Kim.  She was able to work us into their busy schedule.  Technician Jeremy arrived, did a great job trouble-shooting the issue, and soon got us up and running again!  We love doing business with McNeely Owned!  Their people are professional, knowledgeable, responsive and honest.  Thank you!

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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