Best Plumbing Services in Indianapolis, IN

Called Paul Henderson Plumbing after reading positive reviews on Neighborhood app.  Eric came out and diagnosed problem.  The office helped to get parts from German company (which isn't always easy). Found out the parts were under warranty and they were shipped directly to our house.  Rate for services was very fair.  Both plumber and office staff were extremely professional and cordial.  Would highly recommend!

I just found my new plumber this morning. We had our sewer line back up on a Saturday night, Hunter Plumbing comes over at 8:30 on a Sunday morning (he was out of town at the time), takes care of the problem, tells us how to try to prevent the same issue in the future AND doesn't charge us an emergency/out of regular hours fee.
Professional job on the cheap...in my book, you can't beat service like that.
Thank you,

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

Not only were they four hours late but they changed their price for coming out three times, were at my house until modnight (i had to get up the next morning at 0430), and they broke my clean out for my sewer line!  Will NOT  USE THEM AGAIN!

Our water heater stopped working. They were very helpful giving me an approximate quote over the phone and then they also came out to confirm the quote for free. It was 20% cheaper than another company that came out to quote and charged me for the quote.

Indy Water Heater and Softener installed the heater very quickly and were really friendly. Danny, the owner was the one that gave me the quote and came to install the water heater, which I really appreciate. I like to support small companies. I am new in town and he was very sweet and when I asked him for referral for an electrician, HVAC, etc, he pulled out his phone and gave me a whole list! I highly recommend this company.

Just got my heat pump serviced and the guy was very helpful, explained everything to me. He arrived early and was only here for about 40 minutes. Love a company that arrives early!

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

Had a water heater leak on the weekend - Attaboy was the first company to answer the phone on Saturday morning and Laura was incredible from the start.  They are professional and really want to help the consumer.  Prices were competitive (actually better) than the 4 other plumbing companies in the area that I called. I consider this a company with integrity - they were honest and up front with everything that needed to be done and never tried to sell us services or parts we didn't need.  They went above and beyond the call of duty.  Hope not to need a plumber again any time soon, but if we do, we will call Attaboy first!

***UPDATE***
Earnie and Bryan just finished this job and went above and beyond.

*UPDATE*

My fiancé received a call from the manager, Hal Glen, who called to apologize and make things right with us. He offered us 10% off and made it clear this is not how they run their business. Roto-rooter is now here and finishing the job. With that being said, I would recommend Roto-rooter if this was an uncommon occurrence. Thank you, Hal!

My fiancé and I called Roto-rooter on 3/3/21 for a drain we thought was clogged and expected a simple clean-out. The technician was very kind and reassured us many times that he was confident this solved our problem. He suggested a camera come to double check to confirm the problem was solved by the clean out. Long story short, the camera found root rot and an old plumber's cable among other issues and suggested we have a section of our main replaced and jetted on 3/4/21. Turns out, 31 feet of our main now needed replaced. They pipe was replaced completely on 3/9/21, however, the hole was never filled (7ft deep, 31ft long). We called on 3/11/21 to ask why nobody has come to fill the hole, which we were told they were waiting on the inspector. By 3/15/21, nobody had shown and I called asking what the hold up was. The women on the phone told me she is just as frustrated as I was and would not be as patient as we have been and told me the inspector had been there Friday and the workers should have been there that day to finish the job (you guessed it, they were not). She told me to call back if they had not shown up by noon on 3/16/21 (today). Of course, at 1pm today I had to call yet again (three times if anybody has lost track). I was told they would be here this afternoon. IT IS 5:34pm!!!!! Nobody has come, nobody has called (oh, except to confirm the final payment would be due today!!!!!). This company is expecting us to pay $10,250 for a total of 8 hours (GENEROUS) of work. This is not how this should be done and I'm hoping somehow this company can make this right.

*we had pleasant experiences with the technician and Michael Grub (field supervisor). My complaint is with the way this business is run!

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Came out quickly but discrepancies in what was invoiced (a week later and only after requested it) and cash that was paid out at multiple times a certain repairman returned.

On time Plumber  ??  Not in my experience!  I called on Friday to request and schedule service on Monday.  I was given a time frame of between 4:00 -6:00 pm. At 4:30 someone from their office called me and said it would be closer to 7:00 before they could get there. That's not what I agreed to, but ok.  At 7:10 I had not heard from ANYONE from Benjamin Franklin Plumbing.  When I called to find out when the plumber would be there, I was told that they were wrapping up with the previous customer, but they couldn't give me a time or even the location of the plumber.  It could be anywhere from 5 minutes to 2 hours!  Are you kidding me? At 7:30 after no-show/no-call from anyone, I called back and cancelled the entire thing.  What a TOTAL WASTE of my time and my tenants time.  I'm taking my business elsewhere!

Very poor professionalism, which makes me question their work. My husband scheduled an appointment last week, got our confirmation call two days before our scheduled appointment for Sat. @ 7:30 am. Was a No Show - No Call Left them a voice mail. Called back again on Monday and was told it was miscommunication. They did apologize but, again, makes me think twice about having them do any work for me now. Very disappointed

We had an overflow from our laundry floor drain after showering. I called and was able to get someone out the same day.
John was our technician and he couldn't have been better. He found the cause of the overflowing and was direct and honest about what needed to be done and the cost. The cost was (to us) surprisingly affordable.
John was courteous and knowledgeable. He kept me informed of what he was doing and did an excellent job of cleaning up after the job was done.
I would certainly use Gordon Plumbing again if we have a plumbing need in the future.

Awesome service!  Super nice technician. I've got HEAT!  I've called McNeely for plumbing and now I'll call them For HVAC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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