Best Plumbing Services in Indianapolis, IN

I called Henderson Plumbing on two separate jobs and both jobs were completed in less time than quoted and the plumber, Eric, was very knowledgeable, extremely neat - leaving NOTHING to clean up after his visit, and explained in detail how to avoid any future problems.  I am on well and septic tank and Eric took the time to make sure we understood how all worked together, how to extend life on the filter, placed water shut-off value where I could easily find/use, and what we would need to do to avoid any potential pitfalls.  (Eric was great!)
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Would HIGHLY recommend Henderson Plumbing, friendly, customer service oriented and both jobs were handled with no hassles and under-budget.  Only wish I discovered Henderson sooner.  Would have saved me lots of money and a LOT of after the job clean-up time.

The very best plumber available anywhere! We have called for help, estimates. and advice for a number of issues and plumbing projects for years and Hunter is the best. They are the only plumber we call.

Techs were very good -saw the problem and fixed it in a reasonable amount of time.  Pricing seemed fair.  I would call them for future problems!

Always very helpful and responsive. They've helped us many times over the past seven years, and the service has always been great.

Our 18 year old water heater stopped working. They called me back immediately after missing my call. They came over first thing the next morning at the time they agreed to. They were able to give a quick quote, go pick up a new water heater, and install it all within the same day. I also asked them about moving a shower head to another wall and they were more than happy to give a quote even though they had to rush off to the next jobl. I highly recommend them and will use them again for anything plumbing related!

Just a PSA: I had the most disappointing customer service experience with Commercial Service. 2 years ago, I purchased a HVAC system from them, and last night the heat went out just as we were approaching dangerously low temperatures. I have children and pets, so I was not in a place where I could shop for services or wait, so I called them. Prior to speaking with the technician, I had already identified that the error code meant there was an issue with an open high limit switch, and the technician agreed with me over the phone. He informed me it would likely be a $276 after-hours service charge. I was between a rock and a hard place, so I agreed. Unfortunately, the technician did not arrive with a replacement part, so he had to temporarily fix the switch so that it would close. This took between 40 and 45 minutes. The charge was $414, and I assumed this would also include the follow up the next day when they actually did replace the switch. I was wrong. When I questioned the ethics of this with their VP, I was treated as though I just didn't understand that they provided services that no one else does, and that's why they are (significantly) more expensive. After the politely insulting lecture I received, he informed me that he would offer to enroll me in their maintenance program at no additional cost. That was his solution. This was their unacceptable compromise. As a 46 year old who has been a home owner for 2 decades, I have had extensive experience with other HVAC companies. I had a technician from Heflin who I worked with for years who came at all hours, and never charged me a 3rd of the price Commercial Service did. I'm disappointed that CS did not come to my house WITH the warrantied part they were aware was likely the problem, and that they wanted to charge me more than the already silly after-hours price. Do not recommend.

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

The best plumbing company I have ever dealt with. 40 years in the construction business it's nice to see

The technician arrived hours after the window given to us, but it seemed to be an under-estimate on the part of the scheduling headquarters. Once the technician arrived, he didn't leave until he exhausted all possibilities and gave us his honest opinion. The same technician arrived the next evening on time and in the middle of a snow storm. He and a fellow technician installed a new water heater and dragged away the old one. We felt we were given good service and professional treatment.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

I've used these guys several times for various home remodel and repair work. They arrive on time and work all day getting your job done. They are sometimes a bit expensive in how they price things, but if you talk to the owner, Chad Christian, he will work with you for the best deal that fair for all and affordable for you. Estimates are normally not fee, trip charge is about $85 and will count towards any repair work you may have done. They have done AC, plumbing, wiring / electrical, rood, gutter, and construction work for me. The crew does good work and tries their best to not make messes and cleans up as much as they can at the end of each day, but messes are expected in any type remodel. So they do a good job. I will use them again as needed. I recommend them for your home repair needs.

I received fantastic service this morning! After the landscaper turning on the outdoor spigot the water would not shut off. The yard was a muddy mess after running for two day unnoticed by me Brian from Benjamin Franklin Plumbing fixed this and a pesky running toilet. He was very neat, wore booties, quick, professional and knowledgeable. He had to cut a hole
In my closet to get the the necessary area and as you can see here did a fabulous job!

I used a coupon $89  from value pack also opted for a toilet repair to save a additional $30 for two items. The final cost was reasonable.

Very poor professionalism, which makes me question their work. My husband scheduled an appointment last week, got our confirmation call two days before our scheduled appointment for Sat. @ 7:30 am. Was a No Show - No Call Left them a voice mail. Called back again on Monday and was told it was miscommunication. They did apologize but, again, makes me think twice about having them do any work for me now. Very disappointed

We've used them for years in our home and at the office.  Always do a great job.  They've done a laundry list of plumbing needs from replacing valves in faucets, cleaning drains to adding a water filter system.

They have provided several services for my rentals. they are on time  professional and try to work you into their schedule if its urgent. I also love that they dont try to sell you replacements when not needed but will help in maintaining function.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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