Best Plumbing Services in Indianapolis, IN

This is the second time I have reviewed Paul Henderson Plumbing. Recently they replaced a garbage disposal. After looking at the bill and researching I found that they charged me twice what the disposal cost at all the local hardware stores. I complained but they said it was because the local stores get a better deal than they do. Why wouldnt they go to lowes? BI asked to have the owner call me to discuss this and I haven't heard  a word. I am very concerned that they are overcharging customers. And disappointed in Paul Henderson Plumbing.

Best customer service! Friendly and always on-time. I've had them help me multiple times. 100% satisfied with service and rates!

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Plumbing issues great and small, I've called Mishler for them all. Seriously though, the work these guys do is phenomenal and they are very honest and straight forward about pricing and availability. They might not be the cheapest in some areas but as with most things in home repair, you get what you pay for. I'm always happy to pay and know it will be done right the first time and with high quality. Highly recommend!

I called because my family is getting ready to move and I thought we may need to pay for an updated service.  Danny was great, he walked me through everything over the phone and saved us some money!  I would recommend them to everyone, they are doing the right thing and helping people!

This review is for both Commercial Service HVAC service AND their partner company, R & S Plumbing.

Two years ago, when we bought our home in Bloomington, the HVAC system needed to be upgraded. The estimate we received from Commercial Service was the most reasonable we received and they had the quality HVAC equipment we wanted. The installation was not easy (very tight space in our cellar) but they did a great job. We have them come back every year for seasonal maintenance and they are friendly and efficient.

Regarding R & S Plumbing, we had them install a sump pump in our cellar when we first moved in. Another difficult installation that they made look easy.

Yesterday I discovered a leak under the kitchen sink. It was 3:30PM but the dispatcher from R & S was able to get a plumber over to our house within 30 minutes. The plumber who arrived was awesome. He found the leak right away and not only repaired it, but showed me why it was leaking. He also tested his repair several times to ensure that all was well.

The charge for the plumbing repair was just over $100 which I thought was very reasonable. Highly recommend both Commercial Service and their partner company, R & S Plumbing.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

My 1940s So. Bro rental that I'd purchased a few years ago had experienced root growth in the main drain and after years being dormant, it began backing up with use.  I'd already paid Just Drains to clear my main drain (rude, never again), and they went in from the line in the yard.  Now I had yet another issue that needed attention.  On Valentine's Day, a Sunday, in the snow.  

The renters had neglected to keep me informed of the bad situation that had progressed into an emergency, simply shutting the basement door, and we were now in deep sh*t (literally, ankle deep).  I was absolutely mortified and in tears after contacting someone to help me out earlier to no avail.

After calling a few places, I finally spoke to someone at Powerhouse and got a quote for $175 - same day.  The owner arrived to my mess and was very friendly and considerate of the situation.  He went above and beyond, ensuring that he ran the snake out to the street more than the average job to be sure it wouldn't soon happen again.  

As everything began to drain, he then cleaned up the mess and hosed down the basement so I wouldn't have to.  Of course once it dried I had additional sanitizing to do, but I was so happy with the experience that I told everyone about it.  Best worst Valentine's Day ever!

Now that I'm looking through my reviews, I realized that this MUST be added, despite the time that's passed, because I still recommend them to my friends.  

If only I could find an equally good electrician. Anyone?

Way overpriced. The tech did not explain their cost of the water softener installation and they charged almost $500. All they had to do was hook it up since I provided the softener. I will never use this company again.

After my initial review I was contacted by the manager and he went out of his way to listen to and respond to my issues. I never questioned the quality of work done by the company; rather my issue was with the customer service I received. The sales representative who lied to me no longer works for the company and they were willing to work with me to resolve my primary issue. With that said, every company is bound to have an employee or two who doesn't play by the rules and I am happy the Roto  Rooter listened to me and addressed my concerns.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response but a little less than honest when it comes to how much you actually pay them.  They really push their product as a replacement rather  than want to try to repair what you already have.  Hesitant to even try so not sure if they just want to make more money on full replacement or aren't confident in working on other brands?

scam alert!!!!! this company is trash! avoid this company!!! two days in a row these scam artists failed to correctly put my appointment in the system. jason and stephanie at the northside location took no responsibility for their sloppy work, or for the useless schedulers that don't know how to do their job, or for my wasted time after calling off work 2 days based on the time frame given for an appointment. any claims they make on their website about being on time are an absolute lie!!!  they took no responsibility for not showing up during the given time frame!!!  their claim about a code of ethics is an absolute lie!!! this company and their employees have no ethics!!!! deserve 0 stars!!

Indy Renovation was very professional and thorough. I got in touch with them with plans of getting a new water heater installed. They sent out a polite young man named Dan to install the aforementioned water heater. Dan left with not only installing a water heater in my home, but also installing hope in my heart. Sometimes I still think about Dan. I think about what he's doing or if he even works for Indy Renovation anymore. I often look up at the the stars and wonder if Dan is also looking up at the same beautiful specter, a beautiful specter indeed, but not quite as gorgeous as Dan. I wonder if he's the one made for me, lost amongst the galaxies, stars and nebulas, just as myself, just as all of us, in this perpetual landscape landscape that we call home. I love you Dan. Please come home.

3/10/15 - Plumber arrived EARLY which was a relatively nice surprise...but not ideal as I was in bed when the young man arrived (7:15am). He admitted not having my phone # to call give me fair warning of his :15 early arrival.

We have a Moen Roman Tub that has a cartridge 1248B that was stuck / corroded in both the hot / cold handles. He went out to his truck and within :10 determined that his silver Moen puller wasn't long enough to reach the deep cartridge.

He offered to drive around town looking for the correct tool...but that my timer would be running until it was located. I was billed $45 for :20 visit!

After handing him my $45 check...I felt as if I just awoke from a nightmare!!

P.S. - Mr. Williams (CC Williams) plumber came over the following week, he simply screwed a long screw into the cartridge (handle) and pulled real hard with pliers...popped out each cartridge in the first :10 of his visit!!!  :)

A plumber from McNeely entered my home because Airtron was working there replacing the AC unit and they stupidly thought that that no one needed permission!?  I had an errand to run. Airtron had my cell #!!
There was a leak that wasn't an emergency in another condo unit. The fluidmaster in the toilet and the water shut off valve was replaced in my unit WITHOUT MY PERMISSION!!! Apparently or allegedly, my toilet was running and I've never heard it. (Neither did the plumber until he removed the toilet tank cover.) I hear it now, it runs after each flush, AFTER the unauthorized visit.  Upon arrival home from the errand I had to run, the toilet didn't flush after I used it. As I'm washing my hands, my cell phone rings. It's a plumber with McNeely plumbing who informs me that he'd been in my unit and had replaced the shut off valve to the toilet and the fluidmaster inside the toilet tank as the toilet was running. He had my phone number, but couldn't call before any of this occurred? ***NEWSFLASH, the toilet now runs after each flush and I can hear it, where I couldn't before.*** How interesting. All of this is UNACCEPTABLE!!! He told me that the Airtron techs allowed him entry into my unit. I let him know that he did not have my permission to be in my unit. I would have told him to wait until I arrived home, had he called beforehand. It gets better.. you can't make this up!

On Saturday, I pulled back the shower curtain to turn on the shower. The tub was dirty, where it had been cleaned on Friday morning at 9:30 when I last showered with normal water pressure! I also managed to step on a clear, sharp, plastic piece of the broken, plastic shut-off valve that had broken and had been replaced. This and drew blood from the bottom of my foot and a few choice words. How that landed in the tub is beyond me. I became very angry all over again.
I cleaned the tub AGAIN with about 1/3 of the normal water pressure. It took 8 minutes for my usual 2 minute, lukewarm shower. I called McNeely plumbing AGAIN and talked to the on-call plumber, Christian. I explained that another plumber had gained entrance into my unit the day before WITHOUT MY PERMISSION and had made unauthorized repairs, but that NOW I had an audible sound of running water when I flushed the toilet, a dirty bath tub, water pressure about 1/3 lower than what  I had on Friday morning and had a foot injury due to stepping on a sharp piece of plastic that had landed in the tub. He replied he was the on-call plumber and would call me back later when he could find out what was going on.

Christian did call back a few hours later and told me that Evan had been the plumber who had done the unauthorized (and incomplete) repairs. I told him that someone needed to come out immediately and fix the water pressure and the running toilet that I DID NOT AUTHORIZE OR HAVE KNOWLEDGE OF. Christian's response was that it was a holiday weekend, he was only the on-call plumber and if he couldn't find that they'd done something wrong, I'd be charged. My response was B******T, I HAD NORMAL WATER PRESSURE UNTIL YOUR COMPANY ENTERED WITHOUT MY AUTHORIZATION AND MADE INCOMPLETE AND ANAUTHORIZED REPAIRS! I'M NOT PAYING FOR ANYTHING! Christian ended the call. Admittedly, I was very angry.
I have two different stories of how McNeely plumbing gained access and an incomplete picture on Friday as to what had been done. Now on Saturday, I had a foot injury due to a sharp piece of clear plastic that was left in the tub and NEW, problematic toilet and shower issues.
On the 7th, McNeely visited again by appointment due to my travel schedule. The toilet running was fixed. The shower pressure magically corrected itself the week after all of this occurred.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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