Best Plumbing Services in Indianapolis, IN

I was referred to Paul Henderson Plumbing because they hold a warranty contract/relationship on the manufacturer of my water softener.  I called to verify this and they confirmed they have that contract.  I told them my scenario and they said they needed to send someone out.  The guy comes out access the problem, says he'll be back next week to fix it.  No mention of anything and the last time I spoke with someone in the office it was about them having the warranting contract/relationship with the manufacturer.  The guy comes out the next week just like he said and installed a part that should fix the problem.  Great! As the guy is leaving my house he says we'll send you the invoice....? First I had heard.  I get the invoice for $350 and was confused so I called.  They didn't even check if it was covered under warranty so she said she would check and get back to me.  Guess what, it wasn't under warranty (purchased less than 4 years ago).  The biggest issue I have is they charged me an initial trip fee of $45.  Their short explanation was (first, we charge everyone that), after probing we didn't know whether it was under warranty or not.  Well 2 things: 1. we could have check first with the serial number on the water softener and 2. Maybe mention to your clients that IF the system isn't under warranty, sending someone to look at your system will cost $45.

They performed the service well and the people they sent to the house were great.  I just personally think the transparency in cost or potential cost could have been handle a lot more professionally.

Best customer service! Friendly and always on-time. I've had them help me multiple times. 100% satisfied with service and rates!

Techs were very good -saw the problem and fixed it in a reasonable amount of time.  Pricing seemed fair.  I would call them for future problems!

I met the owner at a networking group and was very happy because finding a reliable plumber is incredibly challenging. After talking with him I wanted to see if he would be a good fit and I just can't say enough about the professionalism of Mr. Mishler and his company. If you are looking for a locally owned and operated plumbing service that you can use again in the future, this is your one stop shop. The element of his service I appreciated the most was that if I had a problem that he couldn't fix, he would put me in touch with someone who could. A valuable asset and my first call for plumbing issues in the future!!

Very happy with the quick response to replace our leaking water heater.  They arrived during the expected time frame, and completed the work in a reasonable time.  Price was very reasonable.  Would recommend them to others.

Just got my heat pump serviced and the guy was very helpful, explained everything to me. He arrived early and was only here for about 40 minutes. Love a company that arrives early!

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

They went to the wrong address and then texted us saying the technician left since we didn't answer the door and would have to reschedule. Well that would make sense that I didn't answer a door at a house I do not live. They did not answer when I called and texted them to say we were home, so they must be at the wrong address. The rep later called to say it is not their policy to call when the tech arrives as they give a 30 minute notice when the tech is on their way, of which I did receive and replied to. Common sense would say, it is odd when the homeowner doesn't answer their door after they just confirmed via text. We will not use this company. And based upon the company's response to another negative review, they do not hold themselves accountable at all.

They came three times and didn't fix the problem. They charged me a LOT of money too! The plumber tried to get me to hire him on the side to fix the problem he could solve on the clock. I had to hire another plumber and they fixed it! AttaBoy are crooks!

So our drains plugged badly in the kitchen and laundry.  We tried our best to Drano/Liquid Plumber it to no avail.  So my wife called Roto-Rooter at 10:40 p.m. and talked to the representative.  He said he'd have someone here between 9 and 11 a.m. this morning.  Sure enough our service rep was here a couple minutes after 9.  He was efficient, courteous and had out pipes fixed in less than an hour.  It was a little pricier than I'd like to have spent; however, the two plumbers I know personally were unable to help.  I'd call again without hesitation.  And I'd recommend to a friend.  That goes a long way!

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

I've used these guys several times for various home remodel and repair work. They arrive on time and work all day getting your job done. They are sometimes a bit expensive in how they price things, but if you talk to the owner, Chad Christian, he will work with you for the best deal that fair for all and affordable for you. Estimates are normally not fee, trip charge is about $85 and will count towards any repair work you may have done. They have done AC, plumbing, wiring / electrical, rood, gutter, and construction work for me. The crew does good work and tries their best to not make messes and cleans up as much as they can at the end of each day, but messes are expected in any type remodel. So they do a good job. I will use them again as needed. I recommend them for your home repair needs.

scam alert!!!!! this company is trash! avoid this company!!! two days in a row these scam artists failed to correctly put my appointment in the system. jason and stephanie at the northside location took no responsibility for their sloppy work, or for the useless schedulers that don't know how to do their job, or for my wasted time after calling off work 2 days based on the time frame given for an appointment. any claims they make on their website about being on time are an absolute lie!!!  they took no responsibility for not showing up during the given time frame!!!  their claim about a code of ethics is an absolute lie!!! this company and their employees have no ethics!!!! deserve 0 stars!!

Indy Renovation did an amazing job!  We love our new master bathroom!  It's like a Spa in our own home!  The 2 men who did all the work ensured we were happy each and every day!  They were so talented and neat/clean!

I was very pleased with the service of Mr. Bill Applezet. He tried to work quickly and economize his time. My invoice was about as I expected it to be.

Awesome service!  Super nice technician. I've got HEAT!  I've called McNeely for plumbing and now I'll call them For HVAC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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