Best Plumbing Services in Indianapolis, IN

Called Paul Henderson Plumbing after reading positive reviews on Neighborhood app.  Eric came out and diagnosed problem.  The office helped to get parts from German company (which isn't always easy). Found out the parts were under warranty and they were shipped directly to our house.  Rate for services was very fair.  Both plumber and office staff were extremely professional and cordial.  Would highly recommend!

Brian and his crew have been my plumber for years.  They do great work and always fairly priced.  They've done all kinds of work for me from emergencies to renovations.  I recommend them anytime I get the chance!

Techs were very good -saw the problem and fixed it in a reasonable amount of time.  Pricing seemed fair.  I would call them for future problems!

Always very helpful and responsive. They've helped us many times over the past seven years, and the service has always been great.

We had a water softner put in place a few months ago and I have to say it has been a huge improvement.  The staff was wonderful and professional.  Danny, the owner came out personally and gave the quote since a mutual friend recommended him.  I love my new water heater.  You are my plumber for life!

Commercial Service replaced our entire HVAC system and re-aligned and balanced our ducts. The new system is so quiet we have to be on top of it to hear it run. Our utility costs are down and the house is heated and cooled better than when it was new.

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

DO NOT HIRE THIS COMPANY!!!! CROOKS!!
AttaBoy installed a new water heater April 2021. 13 months later, we discovered it had leaked so bad that we had to have 2 feet of walls removed and our hardwood floors - it was all damaged from the water. Attaboy fixed the leaking pressure released value and as I have a  restoration company at my house to dry my walls & floors, the water heater is leaking WORSE. They came the next day and replaced the entire water heater.....with the incorrect size!!!!! And to make matters worse, 3 items on the install were OUT OF CODE. They are a NIGHTMARE.
AttaBoy originally agreed to handle all the bills related to the leak & getting my house back together.. They even documented on their invoice that the water leak damaged my hardwood floors. It's been 4+ months and their coward of an owner hasn't even called me ONCE, they verbally agreed to take care of the mess & now they're going back on their word to me & my restoration company. They have zero integrity & zero clue about plumbing. They did thousands of dollars in damage to my home & now aren't even human enough to return my calls. RUN!!!! Do not use these unprofessional, incompetent fools.

Pros: Plumber arrived within an hour after I made the phone call the same day.
         Removal of toilet and object took approx 40 minutes.

Con:  When he arrived, he gave me an upfront/basic fee of approx $450.00
         Final fee was a few hundred dollars plus taxes.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response but a little less than honest when it comes to how much you actually pay them.  They really push their product as a replacement rather  than want to try to repair what you already have.  Hesitant to even try so not sure if they just want to make more money on full replacement or aren't confident in working on other brands?

I paid $150 for absolutely nothing. They blamed issue on the septic and it was not a septic issue. They then reported me to health department for not being in code and made false statements about renovations that were made. I then worked with another company to right their wrongs with the health department. I was able to get the issue resolved in two days with this other company. I am mind-blown about what I had to go through because of this company and how the situation was passed over.

Horrible Redneck family who doesn't pay for work that has been done. If you sub contract work out you still have to pay!!!! Refused to pay after they couldn't do their own work!!!!

3/10/15 - Plumber arrived EARLY which was a relatively nice surprise...but not ideal as I was in bed when the young man arrived (7:15am). He admitted not having my phone # to call give me fair warning of his :15 early arrival.

We have a Moen Roman Tub that has a cartridge 1248B that was stuck / corroded in both the hot / cold handles. He went out to his truck and within :10 determined that his silver Moen puller wasn't long enough to reach the deep cartridge.

He offered to drive around town looking for the correct tool...but that my timer would be running until it was located. I was billed $45 for :20 visit!

After handing him my $45 check...I felt as if I just awoke from a nightmare!!

P.S. - Mr. Williams (CC Williams) plumber came over the following week, he simply screwed a long screw into the cartridge (handle) and pulled real hard with pliers...popped out each cartridge in the first :10 of his visit!!!  :)

A plumber from McNeely entered my home because Airtron was working there replacing the AC unit and they stupidly thought that that no one needed permission!?  I had an errand to run. Airtron had my cell #!!
There was a leak that wasn't an emergency in another condo unit. The fluidmaster in the toilet and the water shut off valve was replaced in my unit WITHOUT MY PERMISSION!!! Apparently or allegedly, my toilet was running and I've never heard it. (Neither did the plumber until he removed the toilet tank cover.) I hear it now, it runs after each flush, AFTER the unauthorized visit.  Upon arrival home from the errand I had to run, the toilet didn't flush after I used it. As I'm washing my hands, my cell phone rings. It's a plumber with McNeely plumbing who informs me that he'd been in my unit and had replaced the shut off valve to the toilet and the fluidmaster inside the toilet tank as the toilet was running. He had my phone number, but couldn't call before any of this occurred? ***NEWSFLASH, the toilet now runs after each flush and I can hear it, where I couldn't before.*** How interesting. All of this is UNACCEPTABLE!!! He told me that the Airtron techs allowed him entry into my unit. I let him know that he did not have my permission to be in my unit. I would have told him to wait until I arrived home, had he called beforehand. It gets better.. you can't make this up!

On Saturday, I pulled back the shower curtain to turn on the shower. The tub was dirty, where it had been cleaned on Friday morning at 9:30 when I last showered with normal water pressure! I also managed to step on a clear, sharp, plastic piece of the broken, plastic shut-off valve that had broken and had been replaced. This and drew blood from the bottom of my foot and a few choice words. How that landed in the tub is beyond me. I became very angry all over again.
I cleaned the tub AGAIN with about 1/3 of the normal water pressure. It took 8 minutes for my usual 2 minute, lukewarm shower. I called McNeely plumbing AGAIN and talked to the on-call plumber, Christian. I explained that another plumber had gained entrance into my unit the day before WITHOUT MY PERMISSION and had made unauthorized repairs, but that NOW I had an audible sound of running water when I flushed the toilet, a dirty bath tub, water pressure about 1/3 lower than what  I had on Friday morning and had a foot injury due to stepping on a sharp piece of plastic that had landed in the tub. He replied he was the on-call plumber and would call me back later when he could find out what was going on.

Christian did call back a few hours later and told me that Evan had been the plumber who had done the unauthorized (and incomplete) repairs. I told him that someone needed to come out immediately and fix the water pressure and the running toilet that I DID NOT AUTHORIZE OR HAVE KNOWLEDGE OF. Christian's response was that it was a holiday weekend, he was only the on-call plumber and if he couldn't find that they'd done something wrong, I'd be charged. My response was B******T, I HAD NORMAL WATER PRESSURE UNTIL YOUR COMPANY ENTERED WITHOUT MY AUTHORIZATION AND MADE INCOMPLETE AND ANAUTHORIZED REPAIRS! I'M NOT PAYING FOR ANYTHING! Christian ended the call. Admittedly, I was very angry.
I have two different stories of how McNeely plumbing gained access and an incomplete picture on Friday as to what had been done. Now on Saturday, I had a foot injury due to a sharp piece of clear plastic that was left in the tub and NEW, problematic toilet and shower issues.
On the 7th, McNeely visited again by appointment due to my travel schedule. The toilet running was fixed. The shower pressure magically corrected itself the week after all of this occurred.

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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