Best Plumbing Services in Indianapolis, IN

This company came highly recommended and after having a negative experience with a different plumbing company, we were glad to meet Brandon. He was professional, efficient and knowledgable. He arrived wearing a mask, as expected. He installed a new kitchen faucet and also a new toilet in our home today. We will definitely be using this company going forward for future plumbing needs!

I just found my new plumber this morning. We had our sewer line back up on a Saturday night, Hunter Plumbing comes over at 8:30 on a Sunday morning (he was out of town at the time), takes care of the problem, tells us how to try to prevent the same issue in the future AND doesn't charge us an emergency/out of regular hours fee.
Professional job on the cheap...in my book, you can't beat service like that.
Thank you,

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

I had learned of this company through the real estate company where I work.  We have several offices and whenever there's a plumbing problem where I work from I noticed it was Mishler who came to the rescue. The company is known for doing business with qualified people...but at competitive prices.  So when a leak in my bathroom sink occurred, I decided to give them a personal try and was very pleased.  Nice plumber, right on time, and great job.  Then just recently I had a very different and more complex problem so I called them again.  Same experience - different very personal plumber, good neat work, and fair price...hence this review.  I wouldn't hesitate to recommend them.

We had a water softner put in place a few months ago and I have to say it has been a huge improvement.  The staff was wonderful and professional.  Danny, the owner came out personally and gave the quote since a mutual friend recommended him.  I love my new water heater.  You are my plumber for life!

Just got my heat pump serviced and the guy was very helpful, explained everything to me. He arrived early and was only here for about 40 minutes. Love a company that arrives early!

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

They came three times and didn't fix the problem. They charged me a LOT of money too! The plumber tried to get me to hire him on the side to fix the problem he could solve on the clock. I had to hire another plumber and they fixed it! AttaBoy are crooks!

They were quick to resolve our issue and even arranged for us to maximize the amount of time with their restoration equipment without incurring additional costs. Very professional and honest in dealing with us.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Came out quickly but discrepancies in what was invoiced (a week later and only after requested it) and cash that was paid out at multiple times a certain repairman returned.

If I had a choice for no stars, that is what I would choose.  

In 2006 I asked them to install two new freeze/resistant spigots on the outside of my house (off of the room that's on a crawl space).  The first visit, they didn't act like they knew what they were doing and when finished, one spigot was sticking out of the outside wall by 3 inches.  I had them back and all they did was add caulk (the spigot still stuck out of the wall 3 inches).  Had them back again at which time they went back into my crawl space and voila, the spigot was installed flush with the house.  

Then I just found out in October of this year that the spigot had been leaking for who knows how long because it had frozen and cracked, leaking water all over my crawl space, in the HVAC ducts, etc.  I don't make it a point to crawl under my house and had no idea that the spigot had broken where the water pipe screws into the spigot. My hardwood floor above the leak started to buckle so I had another plumber (Grey's is awesome) attack the issue.  He found out that both spigots had been installed wrong ... instead of the pipes aiming down for draining, they were installed aiming up and thus stagnant water in the pipe froze and broke.  So an $8,000 repair job later ... floor in the 1000 square foot room had to be taken up, new joists (water rot) replaced, new subfloor and hardwoods put in.

These are three months of my life I will never get back (furniture from the demo room all over the house, contractors coming and going, huge dumpster in my driveway, complete mess during the holidays).  My insurance company is attempting to subrogate for the expense.

Bottom line ... Benjamin Franklin Plumbing is a franchise.  It appears their employees don't have a vested interest in the business (as a small business plumber does) - you can tell by their lack of knowledge and customer service.  Stay away and use a smaller locally owned plumbing company that's hungry and values quality workmanship at a reasonable cost.

It's been 3 years and they still have not finished our prepaid contract. They don't remember what they promised and create more problems than solutions. For instance they gouged corners of our freshly painted walls done by another company, and that was 12 months ago. The caulk is still apparent and nothing had been done since. So our lovely paint job is waiting for them to fix it. We originally hired them to do our guest bath and the sink is too close to the wall and the cabinet cannot be opened fully, as the hardware won't allow, because it hits the wall. They hire subcontractors and do not use their own employees. During the 2 days to put in just the shower, Indy Concrete was able to install a patio and fireplace in the rain in less than a day. Indy Renovations workers took more cigarette breaks than actual work time. The shower was installed improperly as the water would pool in the middle and seal for the glass is not complete. Every shower there is stream of water coming out into the bathroom tile.
We were without floor trim for 12 months and the flooring installed was gapping at least 1/2 to 1 inch from the wall. Our front door tile grout is already in pieces and they installed metal transitions that should be in an office building. They forgot the floor transition to and from guest bathroom.  They have tried to charge us twice for the floor trim and didn't have info on the prepaid fireplace. It was only when I pulled out the contract of what we've paid for that still had not been done. Our floor trim is still unfinished after two visits as the nail holes are very visible and the pieces of trim combined have huge gaps.
We actually contracted this company in 3/2020 it's soon going to be 3/2023 and the still not finished and on their side unclear of what they were paid for. Terrified of the job they will destroy on our fireplace. DO NOT USE THIS COMPANY... It will cause you nothing but shoddy work, mishaps, and then asking you to pay for services already paid for. You will get the runaround about every aspect of the job. They will leave trash, nails, as well as their installation trash.
When will this nightmares

We had an overflow from our laundry floor drain after showering. I called and was able to get someone out the same day.
John was our technician and he couldn't have been better. He found the cause of the overflowing and was direct and honest about what needed to be done and the cost. The cost was (to us) surprisingly affordable.
John was courteous and knowledgeable. He kept me informed of what he was doing and did an excellent job of cleaning up after the job was done.
I would certainly use Gordon Plumbing again if we have a plumbing need in the future.

DON'T CALL THEM!!!

McNeely Owned came out to my 92 year old mother's home to service her Air Conditioner Unit and basically charged her nearly 3hrs labor ($180) for approximately 45min Worth of work. This was this year  (June 2013)  and what makes it so bad is they had done the exact same work  in July the previous year which indicates that they are not fixing the problem, just bandaging it in order to come back and repair again.

Air conditioners are only used a good 3 to 4 months out of the year and for it to be fixed in the middle of summer and then need the same repair in the beginning of the next summer says allot about the quality of work at McNeely.

The service guy Kirk is a really nice Iraq war Veteran that is very pleasant and professional, but the so called owner Kim is a real BIT%H to deal with. Very nasty and snippy attitude. I tried to be reasonable and offered to pay 2hrs of labor and she said NO! The Bill Stands!!! and immediately threatened to place a Mechanic's lean on the property.  She then went on to inform me that I had to pay for kirk the service guy's drive time from when he leaves his previous call till he gets to my house, while he works on the unit, while he sits in his truck to cool off, while he calls the dispatcher for his next job etc... Basically I have to pay 3hrs. of labor for 45min of work.

Not Good People To Do Business With At ALL!!!!

I have heard that they actually use to do business as ARS (Air Conditioning Ripoff Service) but then they changed the name for obvious reasons, never the less ARS as well as McNeely are banned from working on this home and we will never call them again!!!

JC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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