Best Plumbing Services in Indianapolis, IN

We did not have hot water and I called late on a Thursday afternoon.  Nicole answered the phone and was very thorough in asking good questions to double check that gas valve would be covered under warranty on water heater after she double checked with supplier.  She called me back within 5 minutes to confirm appointment with owner next morning to only pay for labor as part was covered under warranty.  Paul Henderson did a thorough job installing new gas valve and double checking all the components to get our hot water back on and he did not charge for extra labor even when he had to fix another part not connected to new gas valve!  We had other plumbers quoting much higher price as they did not take the time to double check if water heater/parts were covered under warranty.  Their customer service is top notch and we highly recommend them for your plumbing needs!

We had an issue with plumbing in the basement. They ran lines for a water softener and replaced an outside spigot. After a couple seasons the outside spigot caused issues again due to harsh weather conditions. They came out and took care of the issue. There is no other plumbing company I would rather use in the area for any plumbing issue. Don't waste your time and call them first.

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Always very helpful and responsive. They've helped us many times over the past seven years, and the service has always been great.

Firstly, the person that answered the phone the first time I called to ask questions and make an appointment was very polite and professional. She was able to get me scheduled and on the day of the appointment to have my water heater looked at, she kept me updated on how long the plumbing crew would arrive. The crew were very professional and explained everything they had to do. They even called me an hour after they were finished to make sure my water was hot again. Really appreciate them  will be using this company for all my plumbing needs in future.

This company is the absolute best.  We've gotten both our furnace and hot water systems replaced by them, as well as annual maintenance checks.  

They are upfront about repairs vs. replacement options; we were able to squeeze another year of 'borrowed time' from our furnace before complete replacement for only ~$100.  Scheduling is a breeze on-line, the technicians are ALWAYS reliable, and they are prompt/easy to get in touch with for any estimate questions or concerns.

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

For nearly six days I have had a serious gas leak. Brandon with powerhouse plumbers is a phenomenal guy. He came out and recognized the mistakes and was able to fix them very easily.

This company is fast, efficient, and accurate. They do not mess around and they are very professional. I would recommend them to anyone looking to get something done correct the first time!!

The best plumbing company I have ever dealt with. 40 years in the construction business it's nice to see

I do not know your pre-conceived notions of what Roto-Rooter will be priced or their job at your home.  For us we had a clogged kitchen sink because of old pipes.  The use of chemicals and our piddly snake didn't unclog the pipe after a good days work at it.  Their snake unclogged out pipe and as a result, which I found out from Jeff looking at my pipe scheme once, that the slow drainage we were experiencing will be fixed. He also told us about options outside of buying their chemicals treatment, why their treatment kicks butt too, and what we can do to prevent other clogs.  It was $235 but a coupon is available online, which Jeff and the Roto-Rooter dispatcher mentioned.  All in all I am very happy with the service.  We are glad the money put in comes with a 6 months clog free guarantee and that our sink works!

You may of had bad service but our service was great and out first choice if needed again.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Quick response but a little less than honest when it comes to how much you actually pay them.  They really push their product as a replacement rather  than want to try to repair what you already have.  Hesitant to even try so not sure if they just want to make more money on full replacement or aren't confident in working on other brands?

My mother has always used Benjamin Franklin Plumbing for all of her major plumbing needs. (Sewer line breaks from tree roots, replacing galvanized plumbing with all PVC.. new hot water heaters.. new sump pump batteries.. you name it.) It is always something more that we needed to do to the tune  of thousands and thousands of dollars.

I am so aggravated and frustrated to learn they have been overcharging her this whole time and when we needed something as simple as a grey water pump replaced for our washing machine they were unable to fit that in.

They sent three technicians to our home who were here to do only a fall maintenance.. would have kept on repeating that water heater flush into my open sump pit again and again. I got the same run around each time!
We don't have that in our request order, we don't have the parts on our  truck, we couldn't possibly install that today, we have a closed parts department after 4 pm.
It's 2 pm? How do you explain this?
Plumbers have shown up here and not wanted to work.

If you make an appointment you get a four hour window.. if it isn't the 4 hours you chose, well- oh well.. they'll get someone to you when they want to.
If you make an appointment for afternoon or evening they will call you in the morning to confirm. If you are not answering at 7-8 am for your 5 pm appointment  (cause maybe you went to work?) They won't come to your 5 pm appointment.

Today marks the third time a gentleman showed up at my home without the  pump to replace the grey water pump. He looked at me like I was an imbecile. We don't have these parts on our trucks, I am only here to do the Fall maintenance on the Hot water heater.  I will speak to my manager. I'm just a tech and not qualified to replace such an item.

Same old song and dance and by this time I have had two other quotes for the pump.. Benjamin Franklin was going to charge me more than twice what it costs anywhere else, Even after my poor mother has paid for all of this repeat business for 14 years. They were talking about perhaps giving her a 10% discount on the overcharged pump! Coming the next morning!

Do NOT give your money to these crooks who give 0 concern to you or your repeat business.. or your little old Momma  for that matter. It makes me wonder how many of those things she's been having replaced (besides obvious sewer lines) really needed replacing?
I hate that this company has become what it has become.

The whole time I'm trying to complain I am talking to some woman ( at great length; over an hour and a half)  who is trying to micro-manage me and tell me how of course I'm right, she's a new manager who will make sure my issues and situation are addressed by management and taken care of in a timely manner. I will have to deal with some other irate plumbing manager in the morning first thing.. I said no thank you.

The majority of the men who have come here from Benjamin Franklin are totally disrespectful to women. They talk down to you and they think you're stupid. Wasn't going to get another thousand dollars out of us!

Very poor professionalism, which makes me question their work. My husband scheduled an appointment last week, got our confirmation call two days before our scheduled appointment for Sat. @ 7:30 am. Was a No Show - No Call Left them a voice mail. Called back again on Monday and was told it was miscommunication. They did apologize but, again, makes me think twice about having them do any work for me now. Very disappointed

We had our master bathroom remodeled, and needed basic plumbing re-done in order to connect the new sinks/faucets.  We also had some small issues in another bathroom.  The plumber was on time, efficient and able to add our additional request.  He was personable and very affordable.  Would recommend.

Indy had its first 2022 heat wave this week, and our A/C stopped working.  We've been using McNeely Owned for HVAC service the past few years, so we called them and spoke with Kim.  She was able to work us into their busy schedule.  Technician Jeremy arrived, did a great job trouble-shooting the issue, and soon got us up and running again!  We love doing business with McNeely Owned!  Their people are professional, knowledgeable, responsive and honest.  Thank you!

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php