Best Plumbing Services in Indianapolis, IN

I was referred to Paul Henderson Plumbing because they hold a warranty contract/relationship on the manufacturer of my water softener.  I called to verify this and they confirmed they have that contract.  I told them my scenario and they said they needed to send someone out.  The guy comes out access the problem, says he'll be back next week to fix it.  No mention of anything and the last time I spoke with someone in the office it was about them having the warranting contract/relationship with the manufacturer.  The guy comes out the next week just like he said and installed a part that should fix the problem.  Great! As the guy is leaving my house he says we'll send you the invoice....? First I had heard.  I get the invoice for $350 and was confused so I called.  They didn't even check if it was covered under warranty so she said she would check and get back to me.  Guess what, it wasn't under warranty (purchased less than 4 years ago).  The biggest issue I have is they charged me an initial trip fee of $45.  Their short explanation was (first, we charge everyone that), after probing we didn't know whether it was under warranty or not.  Well 2 things: 1. we could have check first with the serial number on the water softener and 2. Maybe mention to your clients that IF the system isn't under warranty, sending someone to look at your system will cost $45.

They performed the service well and the people they sent to the house were great.  I just personally think the transparency in cost or potential cost could have been handle a lot more professionally.

The very best plumber available anywhere! We have called for help, estimates. and advice for a number of issues and plumbing projects for years and Hunter is the best. They are the only plumber we call.

Tech was fast and knowledgeable.. Definitely recommend Cornwell. They did the job for only $125 where another plumber (Hope) wanted $750.

Nate and the team at Mishler are top notch. I had an issue in the winter of 2011 when a water pipe was frozen and cracked causing water to leak all over my home. Within a few hours they had a licensed plumber out, who quickly identified the issue area and made the repair for a very fair price. The owner, Nate Mishler, is very trusthworthy and honest, which is sadly lacking in home services.

I called because my family is getting ready to move and I thought we may need to pay for an updated service.  Danny was great, he walked me through everything over the phone and saved us some money!  I would recommend them to everyone, they are doing the right thing and helping people!

Just got my heat pump serviced and the guy was very helpful, explained everything to me. He arrived early and was only here for about 40 minutes. Love a company that arrives early!

The technician was very polite and thorough. He arrived in the timeline the company quoted. The work I had done was reasonably priced.

We had these guys replace our water heater. They left a gas leak! When I called to see if they could come out to fix it I had to leave a message and didn't hear back from anyone until 8:30 at night (4 hours later). I talked to the man who installed it and he made a gas leak seem like no big deal stating, Unless the smell is so bad you can barely breathe, it isn't really harmful. What?! He said the could come out the next day to check it since I had a one year warranty on the labor. We called FOUR times and no one retuned out calls. We were forced to have another plumber come out to fix the leak. We are now having our credit card company dispute the charges. What a mess! Do not use these guys!!!!

DO NOT HIRE THIS COMPANY!!!! CROOKS!!
AttaBoy installed a new water heater April 2021. 13 months later, we discovered it had leaked so bad that we had to have 2 feet of walls removed and our hardwood floors - it was all damaged from the water. Attaboy fixed the leaking pressure released value and as I have a  restoration company at my house to dry my walls & floors, the water heater is leaking WORSE. They came the next day and replaced the entire water heater.....with the incorrect size!!!!! And to make matters worse, 3 items on the install were OUT OF CODE. They are a NIGHTMARE.
AttaBoy originally agreed to handle all the bills related to the leak & getting my house back together.. They even documented on their invoice that the water leak damaged my hardwood floors. It's been 4+ months and their coward of an owner hasn't even called me ONCE, they verbally agreed to take care of the mess & now they're going back on their word to me & my restoration company. They have zero integrity & zero clue about plumbing. They did thousands of dollars in damage to my home & now aren't even human enough to return my calls. RUN!!!! Do not use these unprofessional, incompetent fools.

On time (at front end of time frame given).  Fixed problem.  The technician was nice and did not try to sell us items we did not need, nor did he take any unnecessary steps that would have run up costs.  Good service, efficient.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Installers threw on umarked breakers that were not feeding the furnace and nearly caused electrical injury.  Installers didn't know an electrical circuit and I had to troubleshoot circuit for them.  Installers did not seal furnace - was losing alot of air and heat into garage.  Installers wired the A/C with the furnace so everytime furnace kicked on (in below zero weather) the A/C kicked on.  Installers agreed before performing work that company would bill us and then we could pay.  Owner (Chad Christian) then threatened to rip out new furnace if didn't pay on the spot.  Owner then also rudely dismissed every complaint that furnace was not heating house (when it was wired wrong).  Took 36 hours and alot of dealing with attitude from owner to get that fixed.  Lastly, because it has taken 7 days (which includes weekend and holiday) to pay the invoice, owner calls and rudely berates me for not paying yet while at the same time berating me for responding with all this same feedback to a feedback request email they sent me.

Great team! The receptionists were very informative about pricing and quick to get me scheduled. Mike O. my plumber was communicative, friendly and efficient! He made it to my home within 3 hours of making the call (no time estimate available) and spent only about 45min on site to clear my main line. The pricing was competitive too. I will call again in the future if needed!

Indy Renovation was very professional and thorough. I got in touch with them with plans of getting a new water heater installed. They sent out a polite young man named Dan to install the aforementioned water heater. Dan left with not only installing a water heater in my home, but also installing hope in my heart. Sometimes I still think about Dan. I think about what he's doing or if he even works for Indy Renovation anymore. I often look up at the the stars and wonder if Dan is also looking up at the same beautiful specter, a beautiful specter indeed, but not quite as gorgeous as Dan. I wonder if he's the one made for me, lost amongst the galaxies, stars and nebulas, just as myself, just as all of us, in this perpetual landscape landscape that we call home. I love you Dan. Please come home.

2-15-18
I called Gordon Plumbing since they were a vendor referred by AO Smith as a certified vendor. I was having a problem with my water heater not providing hot water.  The tech came to my home and he had a great demeanor. He told me that I was not receiving hot water because there was lime build up. He said to fix the problem that I should install a water softener. Gordon does not sell water softener's so I called another company to purchase one. The informed me that installing a water softenter is not going to make hot water flow through out my home. This is a measure that needs to be taken after the water heater has been flushed out.  This is more of a preventive measure, that it would not remove all the existing lime build up. I called Gordon Plumbing back to inform them of this.  The young lady who answered the phone was the rudest customer service rep, I have even encountred. She told me she could send out another technician but I would be another service fee after I had already paid 140.00 with no resolution to the problem.  She customer service rep agreed that he should have offered to drain the tank but he never did. I asked to speak with the manager several times, she said I heard you say that several times. She never put a manger on the line, only told me that she had spoken with the manger and they could come back out and drain the water heater for another fee or cancel the appointment. I cancelled the appointment after being mistreated and spoken to in a disrespectful manner. DO NOT USE THIS COMPANY FOR ANY PLUMBING NEEDS THEY WILL NOT SOLVE YOUR PROBLEM AND WILL BE RUDE TO YOU AS WELL AFTER YOU HAVE PAID THEM. BEWARE!!!! 2-15-18

DON'T CALL THEM!!!

McNeely Owned came out to my 92 year old mother's home to service her Air Conditioner Unit and basically charged her nearly 3hrs labor ($180) for approximately 45min Worth of work. This was this year  (June 2013)  and what makes it so bad is they had done the exact same work  in July the previous year which indicates that they are not fixing the problem, just bandaging it in order to come back and repair again.

Air conditioners are only used a good 3 to 4 months out of the year and for it to be fixed in the middle of summer and then need the same repair in the beginning of the next summer says allot about the quality of work at McNeely.

The service guy Kirk is a really nice Iraq war Veteran that is very pleasant and professional, but the so called owner Kim is a real BIT%H to deal with. Very nasty and snippy attitude. I tried to be reasonable and offered to pay 2hrs of labor and she said NO! The Bill Stands!!! and immediately threatened to place a Mechanic's lean on the property.  She then went on to inform me that I had to pay for kirk the service guy's drive time from when he leaves his previous call till he gets to my house, while he works on the unit, while he sits in his truck to cool off, while he calls the dispatcher for his next job etc... Basically I have to pay 3hrs. of labor for 45min of work.

Not Good People To Do Business With At ALL!!!!

I have heard that they actually use to do business as ARS (Air Conditioning Ripoff Service) but then they changed the name for obvious reasons, never the less ARS as well as McNeely are banned from working on this home and we will never call them again!!!

JC

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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