Best Plumbing Services in Indianapolis, IN

We did not have hot water and I called late on a Thursday afternoon.  Nicole answered the phone and was very thorough in asking good questions to double check that gas valve would be covered under warranty on water heater after she double checked with supplier.  She called me back within 5 minutes to confirm appointment with owner next morning to only pay for labor as part was covered under warranty.  Paul Henderson did a thorough job installing new gas valve and double checking all the components to get our hot water back on and he did not charge for extra labor even when he had to fix another part not connected to new gas valve!  We had other plumbers quoting much higher price as they did not take the time to double check if water heater/parts were covered under warranty.  Their customer service is top notch and we highly recommend them for your plumbing needs!

We had an issue with plumbing in the basement. They ran lines for a water softener and replaced an outside spigot. After a couple seasons the outside spigot caused issues again due to harsh weather conditions. They came out and took care of the issue. There is no other plumbing company I would rather use in the area for any plumbing issue. Don't waste your time and call them first.

Outstanding Plumber! We are new to Brownsburg and a coworker recommended Cornwell's. Their pricing is very fair, scheduling was easy, and the work was top notch!

We needed an expansion tank installed on our hot water heater and the first plumber we called, quoted us an absurd amount. We called Cornwell's; the price was good and what we expected. The technician that came out was helpful and knowledgeable. He told us some things we should consider doing in the future but did not try to oversell us on anything.

I wish I found Cornwell's the first day we moved to Brownsburg. They will be the only plumber we call from now on.

Not only were they four hours late but they changed their price for coming out three times, were at my house until modnight (i had to get up the next morning at 0430), and they broke my clean out for my sewer line!  Will NOT  USE THEM AGAIN!

I called because my family is getting ready to move and I thought we may need to pay for an updated service.  Danny was great, he walked me through everything over the phone and saved us some money!  I would recommend them to everyone, they are doing the right thing and helping people!

Grant Teague is a fabulous service providerHe repaired our furnace perfectly & took the time & consideration to explain everything to us. CS offers a deal wherein they check the furnace before winter & the air conditioner before summer for a good price & if the customer needs service after-hours, the cost per hour is greatly reduce. Needless to say, we took advantage of this dealI'm pretty sure all their repair technicians are excellent, but we can't say enough about GrantMargot&Dave Diersen

Very Professional!  Great Work!  Use them often...if your looking for a good reliable Plumber or HVAC (they do this too!)...I highly recommend and they won't make you take out a 2nd Mortgage to get your work completed!

They went to the wrong address and then texted us saying the technician left since we didn't answer the door and would have to reschedule. Well that would make sense that I didn't answer a door at a house I do not live. They did not answer when I called and texted them to say we were home, so they must be at the wrong address. The rep later called to say it is not their policy to call when the tech arrives as they give a 30 minute notice when the tech is on their way, of which I did receive and replied to. Common sense would say, it is odd when the homeowner doesn't answer their door after they just confirmed via text. We will not use this company. And based upon the company's response to another negative review, they do not hold themselves accountable at all.

DO NOT HIRE THIS COMPANY!!!! CROOKS!!
AttaBoy installed a new water heater April 2021. 13 months later, we discovered it had leaked so bad that we had to have 2 feet of walls removed and our hardwood floors - it was all damaged from the water. Attaboy fixed the leaking pressure released value and as I have a  restoration company at my house to dry my walls & floors, the water heater is leaking WORSE. They came the next day and replaced the entire water heater.....with the incorrect size!!!!! And to make matters worse, 3 items on the install were OUT OF CODE. They are a NIGHTMARE.
AttaBoy originally agreed to handle all the bills related to the leak & getting my house back together.. They even documented on their invoice that the water leak damaged my hardwood floors. It's been 4+ months and their coward of an owner hasn't even called me ONCE, they verbally agreed to take care of the mess & now they're going back on their word to me & my restoration company. They have zero integrity & zero clue about plumbing. They did thousands of dollars in damage to my home & now aren't even human enough to return my calls. RUN!!!! Do not use these unprofessional, incompetent fools.

Roto-rooter came out on Christmas Day, snaked the drain and cleared the blockage. On the 28th the pipes once again backed up. Roto-rooter came out snaked the pipes again. On the 29th once again the pipes backed up and caused flooding. Roto-rooter is refusing to make this job a priority even though they've been paid and have been given multiple opportunities to resolve the issue. The customer service is appalling and it's unacceptable they refuse to come out and complete the service they've been paid for.

We needed to have our (very old) sewer line replaced. We'd received a quote from another company but wanted to bid out such a large project. Carlisle was less expensive and did a very good job. They gave us multiple options and quotes as well as their recommendations on how to proceed. The sewer was a tight squeeze between houses, trees, and our gas line. They dug it up and replaced it, as well as some additional plumbing inside to reroute a pipe without any incidents. They were very good at explaining to me what they were doing and were courteous and professional when asking me to run water to test the line. I would recommend them for future plumbing projects.

Installers threw on umarked breakers that were not feeding the furnace and nearly caused electrical injury.  Installers didn't know an electrical circuit and I had to troubleshoot circuit for them.  Installers did not seal furnace - was losing alot of air and heat into garage.  Installers wired the A/C with the furnace so everytime furnace kicked on (in below zero weather) the A/C kicked on.  Installers agreed before performing work that company would bill us and then we could pay.  Owner (Chad Christian) then threatened to rip out new furnace if didn't pay on the spot.  Owner then also rudely dismissed every complaint that furnace was not heating house (when it was wired wrong).  Took 36 hours and alot of dealing with attitude from owner to get that fixed.  Lastly, because it has taken 7 days (which includes weekend and holiday) to pay the invoice, owner calls and rudely berates me for not paying yet while at the same time berating me for responding with all this same feedback to a feedback request email they sent me.

Very expensive. They replaced the flush valve seal on one our toilets. It took the plumber less than 15 minutes to fix it. My husband asked him how much the part would cost if we bought it on our own at Lowe's or someplace like that. The plumber said about $5. He charged us $160.00 total for parts and labor.  Live and learn...

Very poor professionalism, which makes me question their work. My husband scheduled an appointment last week, got our confirmation call two days before our scheduled appointment for Sat. @ 7:30 am. Was a No Show - No Call Left them a voice mail. Called back again on Monday and was told it was miscommunication. They did apologize but, again, makes me think twice about having them do any work for me now. Very disappointed

Very unprofessional. Refused to come to my neighborhood at 5pm in the afternoon because they said it was unsafe. My gas has been cut off for 3 days and I've just had major surgery. I can't cook, shower, or heat my home. They originally said they would be at my place in 20mins then called back and said 9am the next morning because my neighborhood was unsafe at 5pm in the afternoon???? When I called to make a complaint the dispatcher said I was irate ( which is a lie) and said they would not come at all. They basically didn't want to come to my neighborhood (aka black neighborhood after dark) at all anyway...I suggest not using this company at all. Racists and unprofessional and inconsiderate.

YIKES! RIPOFF AND DISASTER! Charged 6 hrs./$688 labor to install a simple 50-gallon gas water heater! How it went? G appeared with wrong type heater (electric), charged me to go back and get a gas water heater; installed a lower grade gas model than I requested; new unit has horrible noise when faucet was turned off; twisted off inlet to new water heater...did not replace...did makeshift repair and charged me; ripped entire water circulation unit & home phone lines of the wall & and simply left them dangling; unbraced circulation unit sags and sways which stresses inlet (I think it would have fractured in week!); heavy metallic waste discarded in damp laundry pile (ended up in our washer and dryer); each stair step (light color carpet) stained with rusty sediment; warranty and manual left drenched in water;  rusty metal screw dropped on carpet - family member stepped on it; reinstalled urethane insulation on cold water inlet; G said I required a thermal expansion tank installation (false: we have an open system - no backflow valve); hot water circulation pump valve left in off position (two bathrooms did not have hot water); did not wear Covid mask during entire installation.  And there were issues from McNeely's office: nothing in writing; no written estimates; no diagnosis of leak/problem; errors in transcribing almost all details of original request (even lost our address after request was placed); appointment cancelled/scheduled for Christmas eve; promised but failed to help process valid Rheem warranty (McNeely is a Rheem ProPartner); not truthful in BBB affidavits concerning this affair. I could add much more!  But, pleased be warned, this is what you will get if you hire McNeely!

Larry Plumbing did some work in my house about a year ago, He was found by the contractor I hired back then and never had to deal with him personaly. Recently, I had a situation where my basement flooded due to a clogged outside drainage, although it took us some time to find, my first person to reach was Larry... here's where it gets fun, he picks up the phone and tells me that he has no interest to help out due to a bad past experience with the contractor I had when I was remodeling the house .. he then tells me to find someone else to fix my problems! This level of unprofessional customer dealing leaves me with a bad taste in my mouth and thought I would share so no one has to deal with this kind of issues in the future. I don't have anything negative to say about his job which has held fine, but definitely on his customer treatment and more on emergencies such as the one I just went through.
SS

He was the only plumber who come come within 4 hours for a leak in my garage.  I should have waited.   He did find the leak in an outside faucet and repair it.  He then takes me into cutting a vent in my furnace stack to heat my garage, then drive to a hardware store 5 minutes away to buy a vent.  He was gone almost 2 hours.  When he came back he looked at another leaking outdoor faucet and told me it was not urgent, and that he wasn't available again for 3 weeks.  He charged me almost $800, most of that labor for time he wasn't even at my home.  I called someone else a few weeks later.  The second leak caused a mold problem that had to be remediated, and the furnace vent is not to code and has to be removed.  By the way, the faucet he did repair no longer works.  What a crook!

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