Best Plumbing Services in Indianapolis, IN

We live in Monticello, Indiana and had our AC unit replaced last week. Jarmy Johnson was a complete professional replacing our AC unit! Absolute Comfort was one of four contractors we received quotes from. Jarmy came out to do our estimate. He was extremely knowledgeable, honest and friendly. During the replacement, Jarmy and Jason were wonderful! Even when they encountered unforeseen issues during the installation, they were able to troubleshoot and quickly solved the problem and still came in at their original quoted price.

Great service & price. Had an old water softener replaced & a tankless water heater installed. The owner personally called me & made the quote, visited the job in progress, and visited after to make sure I was completely satisfied with the products and the work. The crew was polite, knowledgeable, & professional. My water system is much improved! Highly recommended.

Sam with May Plumbing did a fabulous job installing a new outside faucet for me today.  They were able to give me a very reasonable quote and even do the install the very same day!  Extremely efficient and obviously skilled and experienced. I will absolutely call them again!!

A father daughter team completed work on my house. Replaced the main valve at the street, my main shut off valve inside the house and a hose bip. They also prepped me for future soft water installation. Both were patient. They spent almost an entire day at the house. Total cost was around 2k. They used quality parts and were honest about what was going on.  I know dropping that kind of money on plumbing sucks but I felt like they earned it.

My experiences with Service Plus have all been positive. The customer service is excellent. The servicemen are prompt and professional. I've needed same day service twice and this was easy to accomplish. On one occasion they needed to return to correct a minor issue and this was done quickly. They're a bit pricy, but the job will be done well and to completion.

Hired to free a drain.  Two guys came out...both nice and professional.  However, they were unable to unclog the drain....after paying nearly $200!  I spoke with the company owner who refused even a partial refund!!!!   I had used them successfully 3x before......Will not use again!!!!

We had them come to open up our clogged drains. Boy! Did they open the drains!!! It is now running though our downstairs ceilings. The company will not take credit. Said it was our fault because we have old pipes. They advertise licensed plumbers but both gentlemen where not licensed, they told us that, after they were finished. After contacting the company, the lady was very rude and won't give their license number or bond information.
Dont use them..

Update: July 16, 2021: I expect that this will be the final update. After communications from Office Manager Taylor and Installation Manager Bary and the Amana Customer Service Dept., I have received the information needed to understand my rights and responsibilities pertaining to the condenser, furnace, and coils we purchased from Summers. Mr. Bary responds quickly. Ms. Taylor is candid in her communications and was understanding of my need for information about this major investment. It was a long process, but it has concluded well.

Update: July 7, 2021 - After a rough start to our discussions, the interaction and experience with Summers improved.  Installation Manager Bary and Office Manager Taylor have been instrumental in addressing questions, agreeing to a resolution of the issues that was financially fair, and providing documentation on the warranties, purchase, and service agreement that the Summers salesperson did not provide. I still have requests pending for explanation of the guarantees that are listed on the sales agreement and for the terms of the extended service agreement, but hope to receive those this soon. Understanding of respective rights and responsibilities of customer and service provider are essential for satisfactory future interactions and to ensure that my family does not have any additional surprises.

Update: June 25, 2021 - I am working with Summers to resolve the issues. After a very rough start of the discussions, I am hoping that we will get the issues resolved and achieve a fair and complete resolution that will leave my family financially whole (after the issue described above and another regarding the SEER rating of the unit that was installed vs. what was described during the sales process) and still be fair to the company. This has been going on for a week, but I will update this review and rating once I do (or do not) get the final requested document.

Unfortunately, I must revise my previous review of Summers to a 1-star. I cannot currently recommend this company. A week ago, our AC went out due to the coils freezing. Summers responded quickly and sent a technician who said that the repair of the 10-year old unit was likely to leave us with a damaged unit as freezing of coils does damage. A sales person arrived and we agreed to purchase a new AC+furnace. A week later, the new system has frozen. A different Summers technician said that freezing of coils does not damage the unit - a direct contradiction of what we had been told a week prior. The new system had a bad part, and failure of that part he had never seen this before. This suggests that the system may be a lemon and we may be in for a bad experience. This is in addition to an issue of a different system being installed than expected. I have written to Summers and am waiting to hear back from the management as the reliability and credibility of the company are in severe question.

I really have nothing critical to say about the actual Plumber that did our work. He was professional and a nice guy.  The part I have a problem with is he was here for about 1 1/2 hours and they charged me 675 dollars.  After speaking with the Mgr. and letting him know that I felt over charged he justified the charge by claiming expensive truck inventory.  Three weeks later I had 5 hours of work done by another Plumbing company. They plumbed my new kitchen sink, plumbed my new bathroom sink and installed two toilets.  I got charged 475 dollars.  Apparently other outfits have learned to supply good service for a lot less.  I will not use Metzlers Mr. Plumber again, not because they do sub par work but because they are too proud of their prices.  Time to get back to reality Metzler's.

I had Heffner Plumbing come out to install two no charge warranty parts on my water heater. They were at my house for 1 1/2 hours and I was charged $425 dollars. I was charged $170 dollars for him to fill out a form for the warranty parts.  I think this was excessive.

Do not call this plumber!  I was forced to call him through my warranty service, but now realize that I would prefer not to even have the warranty plan if they ask me to use companies like Ameri-Plumb.

The owner of this company is Jon and he should strongly consider a career change immediately.

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