Best Businesses in Illinois

I can't believe I never thought to leave a review before! Southtown Plumbing is the best! If you need a plumber, call them! Work is done quickly and professionally. I've used them, and so has my neighbor. Very trustworthy.

I was recommended to them by a community page on social media. Very quick response time, good communication, showed up exactly when they said they would, have a detailed estimate of parts and time, explained all my options and ended up coming in under the estimated price by working quickly and finding the parts for less than expected (and being honest enough to say so). Definitely recommend.

Joe was an incredible find when we moved into an old house.  He's easy to contact, arrives when scheduled and does outstanding work.  He stepped in at the last minute during a big project when another plumber that the village recommended turned out to be a disaster.

Excellent honest very fair priced old school plumber. He worked hard for four hours straight and the bill was 40 % less than the big company quotes plus when the job ran longer than expected because of the common snafus he stayed until 9pm to get it finished and cleaned up everything. Also has an easy going friendly personality. I couldn't be more pleased and am shocked he doesn't have many more reviews.

Had received a quote from another plumber for my cabin in Three Oaks.  Thought it was somehwat high so decided to get a second quote before proceeding...so glad I did!  Not only was Goodman lower but my experience from initial call to on-site completion was top-notch on all.  Nick (owner) took time to explain the issues and even though they ran into an unexpected on-site issue (I actually had a 120v water heater versus a 220v), he was able to pivot immediately and get a new unit in and install it the very next morning in time for guests arriving following day.   Could not recommend this company enough - just an honest, efficient, professional small business that always make sure they have a happy and satisifed customer whatever it takes.  Thanks to Goodman team and will be recommending you to all the other owners at Lakeside Cabins!

Had a plumbing issue and called and left a message.  Didn't get a call back until the following day, then he asked for pictures which I promptly sent.  Never heard from him again.  Called 2 days later, still have not heard from him.  Don't waste your time!

We needed help with removing our toilet and replacing the wax ring, but we didn't have the tool to cut a rusty screw. They were quick to respond to my initial call and flexible with coming later the following day when my husband was home from work. They arrived on time and were done very quickly, at an affordable price. Both men were polite, friendly, and social. We will definitely be saving their number for future needs!

Gus is the best, and we've tried a few. He is smart, punctual, proficient, conscientious, personable, and reasonable. We always call him first.

Very Professional and Friendly. Competitive prices. I called Cesar that day and he came out right away.

I did not have a good experience with Glenbrook Plumbing.  They fixed my sink, but when recaulking it, did not take the time to do the entire job, so it looked shoddy.  When I called to complain and said that I wanted it to be redone, they came back out to correct it.  I paid the bill that day, but then I received a bill in the mail for the second service.  When I called to find out if that was a mistake, they said that I owed them for the service because when they originally did the work, they only fixed the part of the sink that was broken.  Apparently it was my fault for not being there to see the work being done originally, and that I should have known that they only worked on half of the sink (despite it never being mentioned in the previous bill, nor in the subsequent phone conversations, nor by the repair person who came to correct the original work).  When I explained that this was the first time anyone had communicated to me that only part of the sink had been caulked, Bill again said that it was my fault for not being present on the day.  Even though I was present for the second repair, they chose to send a different person than had done the original work, so I couldn't have a conversation with anyone to understand what was being done this time vs the original repair.  Either way, shoddy job originally, complete lack of accountability, and lack of customer concern.  I would recommend that you look to hire another plumber.

AVOID THIS BUSINESS BY ALL MEANS.  

I spoke with the owner Jason over the phone and scheduled an appointment for the next day regarding a sewer being backed up. He showed up the next morning on time which was the only plus. The experience after that was not so great though.

He cleared out the main sewage lines and a water line located behind the stove. Roughly 20 minutes after the work was done and he had left, the tenant called the whole basement had FLOODED.

I showed up to the unit and found the issue. Jason drilled a two inch hole into the water pipe so he could rod it out. The issue was he simply used regular tape to cover up the hole. I was shocked when I saw that a professional plumber would use tape to cover up a hole in a water pipe.

I called Jason immediately to explain the situation but was told he is on the other line and would call back. I did not hear from Jason so I called back an hour later and left a voicemail. It has been over a week and two additional voicemail's later, he still has not called back. Obviously he is avoiding contact by all means at this point.

The situation only gets better. One week after the work was done, the tenant called that the sewer was backed up again. I called another plumber and he had to come out and got the job done. I had to pay twice the amount because the job was not done the first time around.
Also, I like to point out I was quoted the day before a reasonable price. It was not until the work was completed did the owner Jason mention he performed extra work and charged $100 more from the original quote.

AVOID THIS BUSINESS BY ALL MEANS.

I wont use them for anything! they sent a clown to my house, on 08/03/2021.  I requested and annual AC service, this fool went straight to my furnace and lied and said the heat exchanger and and evaporator coils were bad, a new furnace/AC would cost $6000-7000!  the dimwit barely look at the AC, which was the initial request for service! I was a loyal Hollway and Meyer customer. I will never call them again!!  screw king heating, FOOLING & scumming!!

Do Not Hire this person!!!
We recently hired him for a small shower renovation. We paid him $4k and he never finished the job. We had 3 separate plumbers check his work and All of them said it was incorrect. We ended up paying someone else to finish the job correctly. He ghosted us and never responded to us after he took our money. HORRIBLE! Please Do Not Hire Him!!!

SHADY! SHADY! SHADY! This company reported me to a credit agency for work they supposedly did at an investment property of mine ten years prior. When asked why I had not received a call, email, letter, or fax in the previous ten years, the owner, Joe responded...our bookkeeping hasn't been that great, but we're following up on stuff now.  I have invoices paid in full from another plumbing company for the same work Public Plumbing claims to have done, the same month back in 2001. When I asked him why I would have had the same work replicated the following month for $2,500 by another company, they said I don't know.   BEWARE, if you have them come out and give you an estimate for work, they may report you to a credit agency 10 years later for not paying them on work they were never actually hired to do and did not do!

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