Best Businesses in Illinois

Jesse is an amazing plumber!! Bought a fixer-upper and he did a meticulous job re-plumbing the entire house--there was no detail left undone and with his full knowledge and explanation as well as his pricing I could not have been more comfortable entrusting him with this huge undertaking--I might also add, I am somewhat fussy and he was immaculate in his work habits:))
I continue to have friends thank me for sending him their way.
This is the guy to call!!

Great guys!! Tom and Mike are always helpful and work with what ever we need, explain everything and are very fair priced, I only call them for any plumbing needs, sent them to 3 friends all are happy too!

Don helped me with an issue we were having with our plumbing. Our ejector wasn't working right and it was backing up repeatedly. We've had others come by to work on it, but Don was able to actually fix it. Couldn't be happier - fast and efficient.

Jason is responsive, courteous and transparent. Even though the repair on the window trim I needed was not possible due to the low outdoor temperature and will eventually involve more specialized labors, he explained in detail about the probable cause of the rot so that I can understand how the material he would be applying can prevent the further damage to the structure until spring. Additionally he shared the valuable information regarding what to ask when it comes to the time to hiring a window installer. He didn't have to, but he did. Knowledge is the key to communicating better with any contractors so I really appreciated his tips. While I've never used a handyman service before, I was very surprised & impressed that he showed the itemized receipt for the materials and charged for only the one he ended up using. I happened to have the wood filler he was going to open a brand new tub. When I politely asked him to use mine instead of ending up having 2 open containers, he gladly accepted my request and never charged for the tub he already spent his time purchasing. Again, he didn't have to, but he did. I think that shows he cares about building a good customer relationship and I truly respect that level of integrity and care.

Scott Marhofke is honest, trustworthy and efficient. He called me back the same day, checked my problem the next day and fixed it. He helped me make the best decision for my needs and I appreciated his opinion. Never hesitate to call him for your plumbing problems

Pat and Will did a great job correcting pump install.

We had them come out to our non profit food pantry to replace a utility sink. They are honest and do great work.

My sump pump went out in the middle of the night and they came out right away and fixed it

Would not recommend!
We had a kitchen remodel with new countertop and new sink installed. Needed the sink pipes to be reconnected professionally. Eugene did an ok job as the pipes are reconnected and working.
Since he was here, we needed shut off valves replaced as they were leaking. Eugene got them replaced.
After he left, we discovered another shut off valve that needed to be replaced. Called Eugene back for this and he was willing to come back for this but that would take time.
As we didn't want to wait, we had someone else come in. This second plumber noticed Eugene's work on valve replacements were not done properly. Eugene only replaced the front knob part of the valves when he should have replaced the entire valve and charged for full parts and labor. NOT very professional. I'm now not even sure if he is licensed?
I usually don't write reviews but thought I should let it be known.

Additional remark
Greedy? You didn't properly replace the valves. Only replacing the front knob part, which is what you did, solves the immediate leak problem, but the whole valve should have been replaced to prevent any further problems. How is that greedy?

Our basement sump pump was making a noise do to it's age so we had CCP come out and replace it. We are extremely happy with the work that was done. We can now sleep peacefully at night without the old pumps noise. Also their rates are reasonable. Very nice and respectful plumber. I highly recommend this plumbing company. I'll post some pictures my wife took.

Have used Roto-Rooter several times in the past, and have had decent luck with them. I needed a tub water valve cartridge replaced as my old one was leaking. The technician (#601) came out and was very friendly. He assessed the issue and provided me with my options. He also warned me what could possibly happen (price-wise) if he could not get the cartridge out of the pipe, which I respected. He was able to get the old cartridge out without much issue, and the total job took about 60 minutes or less.

That said, my real disappointment is in how much I was charged, especially since I use this company regularly. Let me stress, this has nothing to do with the technician that performed the work, he was great! I just paid (parts/labor) $455.00 for 50-60 minutes of time. The part was only $85.00 of the cost (which seems like a huge mark up). I should have fought some more and gotten that price reduced. My feeling is that I am loyal customer and deserve a better price than what I received. I am willing to pay a fair price for an experienced plumber, but I feel I was gouged a bit this time.

Terrible, Terrible, Terrible. Charged me $300 for a job that I had to have another plumber redo. I could not even return the $100 part he used because he broke it. Stay away from these people!

I have used Kuhn a few times in the last year since moving to Chicago last summer.  They did good work, but I thought their prices were high.
Last month they came out to replace a seal on a leaky toilet and they charged my wife $380 after the plumber spent 15 minutes in the house replacing a $10 seal.   $380 is what most plumbers charge for installing a new toilet.
They also quoted us $7200 to replace a couple of 65 gallon hot water heaters.  After shopping around, I found a highly rated local plumber who quoted us just over $3000 to install the same units.
Can you spell...ripoff.
Fool me once, shame on you, fool me twice, shame on me!!!!!!

My go-to folks for plumbing problems. Saved me huge $$$ once again today -- on a Sunday! Water heater pilot wouldn't light & we thought we needed a new one. Before installing, the tech, Dave, did some troubleshooting on the ignition system and found a loose connection. Fixed the problem and was off in less than 20 minutes for only the price of a service call. Have never had any issue with any work done by them -- emergency or routine service. I recommend them to all my friends and neighbors.

No Call. No Show. No Response. Had a new kitchen sink and faucet installation scheduled for this morning at 8:00. Cristian and I spoke on the phone and via text, I sent photos at his request, and he gave me a price of $500 for the job. I reached out last night to confirm the installation this morning, but I received no response. I tried calling and texting this morning as well but received no answer and no response. It's now after 9:00... At least I didn't give these guys any money.

By far one of the worst of the lot!!

Communication should have been the first red flag.  

I picked the place because of the proximity to my property.  I figure I could use a trusty plumber since I had multiple properties in the area.

Bill gave me an appointment time and promised to call an hour in advance.  Fail!  Did not call and did not show up at advertised time.

When i called, he proceeds to make all types of excuse.  

Finally sent someone out who showed up 3 hours after the fact.  

The man quickly assessed the situation and said he would get the job done for a quoted price.  I haggled with him for a cheaper price. He agreed to the price but did a cosmetically terrible job. Plumbers should take pride in the job they do.  Not this service.
That didn't bother me as much.  My problem is that the drain is still leaking.  How can you proudly fix a drain as a plumber and the drain still leaks?  At least glue the leak properly

Called Bill the next day to let him know that the job done was terrible and he made all types of excuses why. He says the drain needs rodding and there's grease everywhere. I wasn't told this when i was making payments. So why not offer that information when you fixed the drain in the first place?  When I go to the mechanic to change my oil but my engine has a hole in it... he'll mention it to me.  

Not with this service.  Patched the problem and took the money and ran.  Not even a receipt.

Do yourself a favor.  Do not use this service.

This company isn't actually a local plumbing company and is just a shell. They're Beverly plumbing and asked me how to spell Damen Avenue. They told me they'd contact a tech and and get back to me about how fast someone could get out to me. Ten minutes later I called back and asked for an update and they had forgotten and asked me to call back in another two minutes

Terry Cox and his so called partner, Ray prey on the elderly. They were referred by a City of Chicago water inpector to do a big plumbing job for my father, whom is a retired City of Chicago worker. The first estimate was $7,000, the next day my dad was presented with a contract of $22,000 for repairs, which he paid. However, they left the place in shambles everyday with exposed safety hazards.   3 day job took 2 weeks with daily issues that were popping up to add to my father's total expenses. Several complaint calls were made to Terry Cox the owner, he would screen his calls and returnm the calls two to three days later. When Terry Cox went out of town, Ray his nephew requested an additional $2200 in cash from my father and begged my father not to let the owner Terry Cox know of this transaction. Once Terry was notified he came on site, he stated he would replace the concrete porch and the landscaping due to the unprofessional behavior from his nephew. They replaced the porch with no support and the landscaping is less than, to say the least. There are large spaces between the concrete and the dirt. There is even a family of stray cats living in the space. When we threatened litigation, Ray called and used profanity and was threatening towards two family members. We are now pursuing action with the BBB and Lisa Madigan's office and have contacted several news stations' investigative reporters. These thieves that prey on the elderly need to be put out of business!!!!!

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