Best Businesses in Illinois

We had Jesse come out to do our sewer line. He was very responsive and timely. Did a great job at a very fair price compared to other local companies. We also used him for our bathroom re-piping when we were remodeling. Would definitely recommend to anyone looking for a great plumber.

Had them come out today for some maintenance.  They were on time and very professional. Would definitely call them again.

Loved working with Don and his son! I had a broken dishwasher, and I thought I would have to spend almost $1k to replace it. But Don & son saved the day! They were fast, efficient, and price was very reasonable. I'd recommend them to anyone who is in need of repairs.

I didn't realize how much I needed help from Petersen Home Solutions until the project had started.  Thank heavens Jason and his team have secret special skills in addition to great overall abilities.  
Needed rubber safety stair treads installed in a stairwell of five story walk-up fraternity house built in the 1920s - easy enough I figured.  Interviewed five companies.  Jason responded to my inquiry quickly and came to look at the job within 24 hours.  Turns out he has extensive stair experience.  His bid outlined issues that could reveal themselves as old covering was removed, and related costs.   No one else brought up potential problems and I would've been either hit with unexpected additional cost and/or ended up with inferior work or both.   Thank God I thought hmm I'll hire someone with specific experience.
After pulling the old covering Jason found TWO concrete steps that WEREN' T ATTACHED to the overall iron frame - just barely held in place with caulk.  OMG imagine how bad that could've been.  Can't believe the boys never disengaged them completely.  Can't believe my luck that Jason found and repaired them before catastrophe hit.  My heart's still skipping beats 'cause I secretly love my frat boys and would be devastated if they were hurt.
His price was neither highest not lowest.  His project timeline was accurate.  He and he crew were reliable, sensible, nice and did a clean job.  I got text updates when necessary.  Jason neither wasted my time nor failed to explain odd challenges and nuances he came across.  
In addition to the stairs, Jason showed me how to use a belt sander correctly and took a look at a weird problem I figured would be expensive to address; he came up with a perfect $20 solution.  Plus he looked at some random steps that worried me and explained why the issues were cosmetic.  I'm in love, what can I say?
I'll use Petersen Home Solutions again and again.  Jason properly (and correctly turns out) addresses potentially odd situations in old residences and, consequently, doesn't give cookie cutter bids or change pricing mid-job.  You know, when you're almost hostage to whoever's doing the work.

Scott is the go to guy for anything plumbing. He has done battery backup sump pumps, replaced toilets, fixed kitchen pipes and kitchen faucets. His pricing is great ! Sometimes he is hard to get a hold of him but once you are on the schedule you are set ! He is very courteous and always polite
Great person to have on speed dial !

I contacted this business based on a recommendation from a local hardware store that I trust.

When I called on a Monday, I was told that a plumber would be out same-day. Great! My issue is simple and I looked forward to having it fixed in short order. A few hours later, a dispatcher from Zoom called me to tell me that the office made a mistake, that they were a little overbooked, and that they wouldn't be able to come out until that Wednesday at 3:00pm. I said no problem, see you Wednesday.

I called the office on Wednesday morning to confirm my appointment for that afternoon. The office said that I'm not on the schedule, but they had me on the schedule for the previous Monday which already passed. I explained to them how I had been rescheduled on Monday and that no one has come to provide service yet. They said no problem and that they would add me to the schedule for that day, Wednesday. I said okay sounds good.

Around 4pm on that same Wednesday, I called the office again and asked for a time frame for when a technician might be able to come to my house. I was worried that no one would show up since it was so close to the end of the day. The person I spoke to said they could put in a request for an after-hours technician to come out that night. I said that I didn't want to pay extra for after-hours service, as my issue is not an emergency, and that I would take an appointment the following day. The person in the office told me that they would schedule me for the following morning at 9am. I said sounds good, see you tomorrow morning.

This morning around 9:30am I called Zoom to confirm my appointment since no one had showed yet. The person in the office said that I was on the schedule for today, but scheduled for the afternoon. I expressed my confusion at being scheduled in the afternoon since last night I was told they would be here at 9am. I explained my frustration with the scheduling process and that I've been trying to book an appointment since Monday. The person in the office told me that they would reach out to the dispatcher to find out when the technician would be available and they would personally call me back to let me know. I said that would be great, thank you.

That person never called me back. So, about 20 minutes ago, I called the office again to see if I am on the schedule for today and, if I am, when the technician would show up. This person told me that I am on the schedule for today but that they cannot give an estimate of when the technician will arrive because the technicians determine their own schedules based on the complexity of the job. The window that the office is supposed to give for an appointment is all day.

At this point, I asked to be taken off the schedule insofar as I was ever on it.

All of the people who I talked to were perfectly polite and well-intended, but I think they are experiencing serious issues with scheduling.

I really tried to give this business my money, but I don't think they actually want it. I cannot recommend that anyone else try to schedule service through this business until they resolve whatever issues are plaguing their scheduling system.

I will be reaching out to the hardware store to let them know about my experience as well.

We had them come out to our non profit food pantry to replace a utility sink. They are honest and do great work.

My sump pump went out in the middle of the night and they came out right away and fixed it

Usually, I dont do reviews, but I have to post and rave about Eugene.
1. Responsive time was within 10 minutes
2. He quoted me a price for one of my showers that wasn't draining, and I asked for a $20 discount, which he agreed(price is super reasonable)
3. He said he would arrive between 6.30pm and 7.00pm( He arrived at 6.45pm).. Punctual
4. Fixed the problem, then proceeded to check all the   other bathrooms and sinks to make sure everything was draining properly for no extra charge.
5. Paid him the original price he quoted for a job well done; he sent a text 1 hour later saying I overpaid him by $20( discount) and would zelle it back( Honesty)
All these qualities are rare to find nowadays... I highly recommend him for all your plumbing work..My new go-to guy..Thank you Eugene..

Our basement sump pump was making a noise do to it's age so we had CCP come out and replace it. We are extremely happy with the work that was done. We can now sleep peacefully at night without the old pumps noise. Also their rates are reasonable. Very nice and respectful plumber. I highly recommend this plumbing company. I'll post some pictures my wife took.

Andy #2133 came out to check a leak in our building's basement and determined it was due to an owner's shower curtain not being used properly causing a drip through her floor into the basement. Simple enough, but another plumber quoted the building $2000 to fix a drain pipe! This is the 2nd good experience I've had with Roto Rooter, they will be the first company I call for plumbing!

Jim was accurate on how to tackle the job; received our $500 down payment; but then due to his health issues, he delayed starting the work for weeks.  When he finally did come, we paid the balance in full for the finished job; only to determine 15 minutes later that it was leaking.   There were new excuses why he couldn't return promptly ie ...his truck broke down.  Approximately two weeks later, he 'made good' on most of the repair work with the promise to finish the balance following day.  Despite our numerous calls, he never returned to the site to complete his work; which left us having to find and expense another plumber to complete his job.  Jim knows plumbing well; but in hindsight, I'd skip the  50% down payment; and instead make payment 'in full' upon complete satisfaction of finished work.

These guys left our building with inadequate water pressure after we paid them over $2000 to restore our pressure. Then they had the audacity to charge me another $200 service call to come fix the pressure after the first $2000 didn't get the job done and had the extra gumption to threaten a collection agency because I was disheartened by the new $200 bill. I tell everyone I know on Facebook and otherwise what a bad business this is.

I was a resident customer for at least 30 years. Over multiple houses including my current one. I attempted to get service recently. First the receptionist was rude. She attempted to defer me first stating they only did businesses. After informing her I had be a customer for years and had been previously told that they would continue to serve old clients. then she said she couldn't find my address, I then told her I had old receipts I could forward her, she then said she didn't make appointments during the day she would call me back that evening. No call. I'm not going to beg and pay, it is  Obvious that Calumet City plumbing does not appreciate the residential customers on whose back they built their current business.  I believe you guys could find another another plumbing company that does excellent work that appreciate your business don't spend your money here they don't want it

I recently contacted escobar construction to fix my attic excellent experience the contractor Cristian Escobar was very detailed with the estimate since the beginning that's what calls my attention when they were here in my house they cover everything no dust were going into the rest of the house they cleaned every single day they worked I have no complaints at all these people are very humble professional responsible. I recommend this company and Cristian Escobar the manager contractor 100% satisfaction

By far one of the worst of the lot!!

Communication should have been the first red flag.  

I picked the place because of the proximity to my property.  I figure I could use a trusty plumber since I had multiple properties in the area.

Bill gave me an appointment time and promised to call an hour in advance.  Fail!  Did not call and did not show up at advertised time.

When i called, he proceeds to make all types of excuse.  

Finally sent someone out who showed up 3 hours after the fact.  

The man quickly assessed the situation and said he would get the job done for a quoted price.  I haggled with him for a cheaper price. He agreed to the price but did a cosmetically terrible job. Plumbers should take pride in the job they do.  Not this service.
That didn't bother me as much.  My problem is that the drain is still leaking.  How can you proudly fix a drain as a plumber and the drain still leaks?  At least glue the leak properly

Called Bill the next day to let him know that the job done was terrible and he made all types of excuses why. He says the drain needs rodding and there's grease everywhere. I wasn't told this when i was making payments. So why not offer that information when you fixed the drain in the first place?  When I go to the mechanic to change my oil but my engine has a hole in it... he'll mention it to me.  

Not with this service.  Patched the problem and took the money and ran.  Not even a receipt.

Do yourself a favor.  Do not use this service.

This company isn't actually a local plumbing company and is just a shell. They're Beverly plumbing and asked me how to spell Damen Avenue. They told me they'd contact a tech and and get back to me about how fast someone could get out to me. Ten minutes later I called back and asked for an update and they had forgotten and asked me to call back in another two minutes

They advertise on Angie's List by offering $99.00 for 2 hours of plumbing labor, so I purchased this deal and this company never showed up.  The first day they rescheduled, the second day they didn't show up at all.  They also lied and said they were on their way.  I took 2 days off work waiting for these people, they didn't have the decency to even call.  I finally called and left a message for the owner himself (Terry Cox), he FINALLY called me back much later and suggested that I cancel the service call.  What kind of business does this?   I'm typically very fair when I judge businesses, but this is some of the worse customer disservice I've ever experienced.   Strongly advise you to consider alternatives before you hire them.

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