Best in Phoenix AZ

AZ window and doors came highly recommended from someone who got windows from them when they first opened for business. Purchasing an older home she highly recommended I replaced my sliding back door and all windows in my house with AZWD. The sales person was very friendly, however the installation was a complete joke! (Pic attached). When I realized what they did with the trim piece I went back to the person who referred them to me and she was also mortified. She helped me call the owner and he told her to call the office. I called the office twice, left a message. When I did get a call back they told me we have no idea what you're talking about; your sales guy quit and we can't help you!
Luckily for me the person who referred them to me is an amazing remodeling company who is willing to fix this incompetent workmanship for free!  Making a mistake or a bad judgement call (Aka take the towel bar off before you pretend you're in 3rd grade woodworking shop); but for the owner not to return a phone call or ANYONE in the office to not call knowing of this ridiculous quality is ridiculous and not acceptable! I also referred my mom to purchase windows from this company and now we are in the process trying to cancel! The company has obviously gone down hill; they've obviously grown too fast and they don't give a sh%t about the quality of work, a dissatisfied customer, or the ability for communication to fix the problem! I would NEVER recommend AZ Window and Doors...especially if there's a 3rd grader working at the company and won't fix their mistakes.

Reached out 3 times to Desert King Windows and got no return call or email.
They do not want your business, if they did, they would return a call/email.

I meet Mike (One of their windows specialist) at my work. We got to talking about what he did for work and I was in need of some windows for my 4-plex. He helped me out and was there every step of the way. Thanks guys!!

If you have a broken window, don't think about calling around because this guy has the best price, is very courteous, and will make you feel like you're the only client he has. Great service, exceptional pricing, and you just want this guy to be successful. He won't try to sell you something you don't need, he'll just get the job done quickly and true to the quote he provides. If I break another one, or start replacing windows, he'll be the only person I call.

Had an appointment scheduled for almost a week and received an email confirming my appointment. The day/time of my appointment, no one showed up. I received a call an hour later saying there was a mix-up and they can reschedule it... I took a vacation day off of work and waited around, what a waste! The lady who called to reschedule was unfriendly and unapologetic and acted like it was no big deal.

In looking at other reviews on here, it seems like most of the 5-star reviews all say the same thing and are all from new Yelp accounts with no other review... just saying.

John Uptegrove from Imperial does a great job!  I've had him do sunscreens on 2 houses and plantation shutters on another home.  His work is impeccable!  The finished look really is dramatic.  I can't recommend him highly enough!  He has great attention to detail and his prices are more than fair for the quality he delivers.

Please DO NOT reference my previous review! Since then, the owner of the company,Sal, has corrected any negative issues I've had
with the companies performance.  By correcting any and all problems himself, he restored confidence and renewed my faith in using his company's services in the future.

Dwayne was absolutely amazing. My glass door cracked over the weekend and he came out on Sunday the next day, boarded it up and removed the glass for no extra charge. He ordered my glass and a new screen door and had it installed within a week and a half. I absolutely recommend him to anyone. His prices are the best in the valley and he doesn't charge extra fees for removal.

When we moved into our home the owners before us had windows installed incorrectly and the window in my daughters bedroom leaked every time it rained. I called Dependable Glass and they were awesome, they first came out to reseal the window to stop the leak. It stopped the leak but then a smell came the next time it rained, so we called them back out. James suggested that we put in a new weep hole because the window was sagging in the middle and collecting water. While he put in the weep hole he took the liberty of measuring the window just in case this didn't work and I wanted to replace it so they would have the measurements on hand and he wouldn't have to come back out just to measure. I really appreciated that! The weep hole kind of worked but it the smell remained when it rained so we decided to have it replaced. Since James already did the measurements it was a smooth and easy process to call and order the window.
On the day of install because of COVID I had asked if they would please wear masks. They were happy too! James and Johnny were AWESOME! They made a great team, they cleaned up everything and the window looked great when it was done! When I need to have more windows replaced I will absolutely call Dependable Glass. Their process is seamless and they have wonderful, respectful and kind people working there. Thank you to Kristen for setting everything up and to James and Johnny for replacing my daughters window!

They replaced a broken bathroom mirror quickly. Reasonable price and excellent customer service. No excuses, no up charges.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

Tyrone came and completed the cut down of my mirrors.  It was truly a joy working with him.  Not only is he extremely efficient, and professional, he is so friendly.  While he was at the house, I had him measure and provide me a quote to replace my existing windows with more energy efficient ones.  Can't wait to work with him again.

From start to finish this company was EXCELLENT!! I loved looking at my shower door opinions at their showroom and we got to meet the owners!! We like to support local small businesses in our community and their customer service was awesome!! Josh and James installed the shower door and they did such a great job and were so pleasant!! So happy with our shower door and we will refer our family and friends to this company!!

This company is a great company to work with, they did what they said they were going to do and the price was right on point. The company kept in contact with phone calls during scheduling and their workers called me on the way to my house. I appreciate that in this day and age, communication is everything! I love my rain gutters and i appreciate the hard work! Thank you

We had them replace our springs in a window that went bad. They came in with the best price and I scheduled them for a week out. We had a change in our plans and asked them if they could come that day. They called me back and said they will have somebody out within the hour. Fantastic!

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

After being prompted by a random street walker, I agreed to have someone come out to give an estimate for windows as I was in the market anyways.  After several calls to make sure that BOTH my wife and I were going to be there, we established a date and time for the estimate.  Initially I was told that we both needed to be there to ensure that no decisions were made without the significant other also liking the product etc.  Right.

On the date of the estimate two guys showed up:  Trainer/Salesman and trainee.  First, the trainer totally removed himself from group conversations to face directly and speak to the trainee.  Way too much on the job training.  Aren't you here to waste MY time?  Secondly, the reason why the company was so in need of my wife to be there is so that the trainer/salesman could use his used car salesman techniques on her.  During our consult, this guy started explaining how complicated a job like this is as he listed the countless tools by name to my wife.  It was absolutely aparant to both my wife and I that the salesman was attempting to quickly overwhelm my wife with information.  However, she knows the difference between single pane and double pane and a cat claw and crowbar...because the salesman made no attempt to explain the difference or what the tools were for or why we would need to reframe....his only effort was in creating an atmosphere of uncertainty...then lets make a deal.  

Originally, we allowed the consult because over the phone we were told we lived in a new area where the company could use some homes as marketing tools with a significant discount given to us.  After waiting for the salesman to deliver his pitch (and train his trainee) I asked about the deal because he certainly was not going to bring it up.  Alas, in order to be part of the deal we would need to spend a bit longer discussing types of windows and, and, and, and....ever sat through a timeshare presentation to get that gift card or free trip?  Well, this was that only with less information given, no products shown, no measurements taken, and the tactics of a used car salesman.  No offense to used car salesman...you can at least see the product they have to offer.

I have no doubt they have excellent windows and do fine work based on the info from their website.  I just expect more from the person sent by the company I am supposed to make a deal with when spending 10-20,000$.

What a great experience.  The rep came to our home.  Went over all the options available. After listening to the look and feel I was going for we were shown a great amount of options to make sure we picked the right thing.  We are so happy with how everything came out!! Thank you to Ryan for all the guidance through our project!

These guys are great!!!! Some how, a pane of glass broke in my duel pane sliding glass door. I was referred by a friend who's used them in the past. They gave me a quote within 24 hours. I also got quotes from about 4 other companies on Yelp. Most of them quoted me around $300 more. So, I went with this company, saved me a lot of money. Jane, in the office was great with putting up with all my phone calls & questions. They have definitely won a customer for life!