Best in Phoenix AZ

ProStar doors quickly answered my phone call for installation of French doors in my office which had barn doors They came out within that week gave us options for the doors and a price quote This was followed within two weeks with exact measurements Two weeks later Tanner the installer came and put in the French doors quickly and in a professional courteous manner Since trimmings were not right type and a frosted glass over the French door was not ordered we waited another two weeks and he completed the job Tanner did an excellent job in installation ProStar's like most door installers will not paint those doors
In general they dud a good job and kept me informed of the costs and timeline for repair

These guys seem set up for big, contractor orders. Not for individual homeowners. Never fixed my dinged door.

I ordered 3 new interior doors from this company (shaker 5-panel). The office people were friendly and the doors were cheaper than anywhere else. But the rest was a nightmare.

I came to get my doors when they told me they were ready for pickup. 2 were immediately given to me and loaded. The 3rd never showed up. I had to go into the warehouse and ask and was told they were fixing it... ok. Waited 10 mins and someone finally brought out the door.

Apparently, the door had a sizable gash and the fix was a patch of bondo. That's fine, but when they bring the door out, the patch hasn't even been sanded completely flush with the door. When I point it out, the worker asks you want me to fix it right? Uhhhhh, yes. I want my brand new door to look brand new.

He brings it back and I talk to the manager or the warehouse who tells me they can get it to me the next day.

The next day comes and goes. Then 2 more do. No word. I call them and get transferred to the warehouse manager and have to leave a voicemail. Finally get a call telling me to come get it.

I drive back down and take a look at the door and somehow it's WORSE. I ask to speak with the manager about it. She listens and says they can order me a new door and get it there the next day. I got the feeling she had bigger problems to deal with, though.

Several more days go by, and still no call or email. This is now 3+ weeks since I first picked up the other 2 doors. I called the office and told them I needed to know what was going on today. They offered to call me back (and actually did). Turns out the new door was never ordered... they offered to order it for me and have it in a few days. No thanks! I asked for a refund (even this was a bit difficult) and ordered that door and my casing/baseboard from another company.

I'd have given fewer stars, but the people in the office were friendly and they gave me a refund without much issue. Still, I'll pay more and go somewhere else next time.

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

Wish I could give them minus stars. Poor service. Seems like the employees are inept along with attitudes.  Must be a reflection of ownership!  Won't ever go there again!