Best in Phoenix AZ

We moved to our current home 2 years ago, and it had some wood French doors that were rotting.  Every time it rained, we would get water in the house and the trim all around the doors smelled moldy and were deteriorating.   We knew we would need to replace the doors but we had two sets and were figuring it would be crazy expensive so we saved up.    During that time we did a lot of research about who to call...  searched Yelp and also considered the majors like Home Depot and Andersen Renewal but the reviews were not great for either and the cost was high.   We landed on calling another company and American Vision.  The other company never even returned our call but American Vision answered right away and booked an appointment for a few days later.  Elias came out and spent a lot of time showing us our options.   He was super helpful and informative.  It was no pressure, just facts.   We were pleasantly surprised with the cost (actually quite a bit lower than we were budgeting for) and decided to swap out our French doors and go with sliders - both doors face west and we wanted the ultimate UV glass and something that was going to hold up to the horrific summer sun.  Our previous windows resulted in extremely hot temperatures in both rooms and overall looked bad and were inefficient.    We placed the order and were excited to get rid of the rotting, terrible doors.  These are custom so it does take several weeks to get them installed, but it was absolutely worth the wait.  We had an amazing and efficient crew with Victor, Johnathan and Gilbert who clearly knew what they were doing and were the cleanest crew we have ever had.   Their attention to detail was impressive, and when they left we would never have know they were there.   They were excellent, on time, good communicators, and just really personable and nice people.  The new doors blew us away!   They look amazing, it is hard to believe how much more light we get in the rooms and yet they are not hot at all in the afternoon sun, they are high quality and operate perfectly.   Cannot say enough good things and would highly recommend to any of our family and friends.  We love them so much we are already planning which windows and doors to replace next year.   Do not hesitate to call this company and get a quote, you will not be disappointed and it is worth the wait to get high quality, custom made windows.   I am attaching before and after pictures just to show the improvement.

OUTSTANDING!! Had a 20 year old large picture window replaced a couple years ago by another company that did a terrible job. Needed another replaced and was determined to find a great company. Southwest was it. Steve and Mike did an excellent job of replacing the broken window (with a new frame) then cleaned up spotlessly. Southwest is honest, ethical, reasonably priced, licensed, bonded, insured, and have a special certificate given to only 5% of contractors in the country.  Very highly recommended.

Such an AMAZING company! Chris was truly great to work with and he made the entire process smooth and efficient. He was always available for questions and when he was not, he got back in a timely manner. The day of the installation was quick and easy and I couldn't be happier with the quality of my windows! I have saved so much on my energy bills with heating and cooling. I referred Chris to a friend of mine and he experienced the same quality of work. I will continue to refer Tracer Window and Door to all my friends and family who are looking for a reliable and respectful company.

Joe and his team are wonderful. Joe came out to install French doors in our home and they turned out wonderful. He also installed a bedroom solid wood door that turned out perfect as well. The next project I am looking to have Joe do is remodel our bathroom shower, he had wonderful ideas to make the job go as smooth as possible. We highly recommend Joe for your future construction projects.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

exceptional service, attention to detail, picky about their work, clean,great communication, so...yea i would recommend these folks..BTW, i have a friend that owns a glass company in WA that does mostly custom houses. so i know the business a little more than most...thanks bill and team..will be back

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Prescott Window and Door saved our remodel project!  We recently moved to Prescott and decided to remodel our master bathroom. Our remodel contractor quickly discovered extensive wood rot and termites and told us that because of the wood rot that the wall might need to be replaced.  

Our remodel contractor couldn't help with the repairs that were needed so we were referred to Rick Lewis and Prescott Window and Door.  We had an entire wall that had to be removed to fix the wood rot.  Prescott Window and Door made the repairs immediately so our remodel could continue uninterrupted.  The job was led by Scott Ramicone who has decades of experience. Scott kept us posted about what we could expect and what needed to be done. All of Rick's employees are highly skilled and provided us with excellent service. Thanks Rick Lewis, Scott Ramicone and everyone at Prescott Window and Door!!!  

Our new windows are fantastic!  We were so happy with the quality of our new windows that we decided to replace all of the windows in our house.  One of the rooms used to get so hot that we couldn't open the blinds in the afternoon because of the intense sun and heat.  Our new windows keep most of the heat out of our house so we are now able to open the blinds all day long even in the room that was exposed to the afternoon sun.

We are so happy we were referred to Rick Lewis, Scott Ramicone and Prescott Window and Door!

I recommend HPH to anyone who is looking for replacement roofing, windows, siding, solar, showers, baths, walk-in tubs! They provide white glove, red carpet service! Great value for your important investment!

Called them for an estimate on a window screen. Two employees promptly arrived and measured. They were courteous and professional.
One and a half weeks later, after not getting a call about the estimate I called them. A woman said she had the measurements and would call me the next day. Two weeks later have not received a call. So 3 1/2 weeks later no response. Not sure if this is a brush-off from management or the woman answering incoming calls.  Very disappointing.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Good experience. With window installation .  The nightmare began when we ordered two front doors.  We ordered two Masonite Vista Grande 24 inch wide glass doors. One with fir texture and rain glass for the main front door. To be painted red upon arrival.  I have several emails and text, Jackson Glass assured me we were getting 24 inch wide glass not standard 22.  I even gave them photos.  The second door  was to be the same door with clear Lowe glass and smooth finish. This door was supposed to match another door that is located on the same patio. To no ones fault, the order was delayed due to Covid. While we waited, I told the company I wanted to order the door hardware. Jason, the installer told me that they could get me schlage locks at a discount. I met with his wife at my home for almost an hour giving her part number and photos of the hardware.  I was I was out of town when the doors arrived.  We were told right off that the supplier had messed up and we did not get the fir texture on the front door.  Ok we accepted it since we waited so long.
Little did we know this would be the start of the worse expience i have ever had with a contractor of any kind. The wrong doors came in and were installed. They were standard 22inch!  I came home to a messed up paint job and the hardware was a brand I never heard of. So the factory messed up and to be fair the installer had with the paint due to the heat. They still have not explained why they wasted my Saturday morning picking out hardware I never got and why the hardware they gave us was installed crooked. Ok it happens. So  In an effort to speed things up, my husband and I agreed to accept the front door with the rain glass provided the paint was corrected and they installed hardware we purchased. All they had to do is get one, just ONE door right, the patio.  They could not do that either. The patio door I received was the correct 24 inch. However, once again someone messed up.  Instead of clear glass I got frosted, instead of smooth finish I got fir.  I how have two miss matched doors on my patio and the deadbolt is crooked.  I am done with excuses. There supplier issues are their problem. We did not get ANY of the doors ordered 5 months ago.  I was told the red front door has been repainted.  We have been patient and understanding with this mess.  We have told them to reinstall the newly painted red door and send us the correct patio door.  We don't now how this will end but based in our experience , we have very little confidence. Im giving them one month to make this right. If not, we will be forced to file a complaint with the BBB and ROC.. I will have no choice but to use the balance I owe them to hire someone else to finally finish this mess This company had great recommendations however my husband and I cannot recommend them after our experience so far. How this will end remains to be seen and I will update this review

Modern Res is a great company. The price was great, everyone was communicative throughout the entire process. My master bathroom felt like a sauna before my new window were installed. The entire house can now be cooled down with ceiling fan and prior to install this was impossible, the house barely cooled down using the a/c prior to the new Windows being installed.

They may be a great company, but when you ignore a no soliciting sign, knock on someone's door, and are asked what your company does, just answer the question. Dustin was asked three times what his company did and three times he talked around the answer. When I became annoyed he called me an embarrassment and disrespectful.

Never trust a company who can't answer a simple question about what they do.

I did not want to give this company any stars, but you have to in order to post the review.  

I will never call this company for any kind of business or remodeling I have to do.  I went online just shopping around one night for estimates on refinishing my kitchen cabinets.  This company called me and it went to voice mail.  Then 15 min later they called again.  Left the same voice mail.  This continued for 1 hour.  Even after the hour they continued to call and just not leave any more voice mails.  

The next night they called again!  I took this call and told the guy that I was just shopping and I would call him back if and when I was ready to get my 'free' estimate.  They continued to call every night for 2 weeks.  I finally told the guy to stop calling and that I would call them when I was ready.  The next night sure enough the called again.  I began to really let this lady on the other end of the phone have it.  I told her they need to quit calling me that now even if I were to hire anyone for the job it would not be them.  I hung up on her.

About 5 minutes later she called back and said here is a 800 number to call to have your number removed from the internet.  I thanked her and immediately called the number she gave me.  It went to a recording and I left my message.  Thank God for that.  I will never go 'window shopping' online anymore.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.