Best in Phoenix AZ

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

Good experience at Home Depot for Garage disposal got backed up and we were in a pinch to get it fixed. Went to home depot for some tools. I ran into Jim (raider fan) while grabbing the wrong tools. Lucky for me Jim was an actual plumber so he talked me through what I should do. He also pointed to some washers and other implements that may help my leaking situation.

I was so happy that I stopped at this Home Depot and even was able to buy some gorgeous flowers.

My husband was able to fix the garbage disposal and the leaky pipe promptly once he was off of work. Thanks Jim for helping me out. Nice to avoid weekend Plumber fees if you can do it yourself.

We moved to Maricopa in June and had a screen ripped off in wind storm in July. I called Bryan and Kimberly to have it repaired and stopped by their shop to show them the damaged and bent frame. They gave me a great price to replace it and kept in constant contact to let me know when it was ready to be installed. They showed up bright and early at 6:30am and installed it and it looks great. I then had them replace all of the solar screens on the windows on the house that get direct sunlight and once again they kept in contact regularly to let me know when they were ready. Had them out today at 6:30am again and the did a great job quickly installing the new solar screens. The prices are very reasonable and Bryan and Kimberly are a joy to work with. Thank you both very much.

Phone number no longer belongs to this business.
Website is expired.

Al (the supposed owner) came out and gave us an estimate for $2000 to do two single sliders and one double slider.  Either during the installation or during the sale, Al or someone from his company told me that service for any issue will be resolved in 24-48hrs.  I wrote that on the estimate.  One of the doors (which quite frankly it must cost about 50 bucks in materials for these phantom screens) was not shutting properly.  It was always giving us a little trouble since the beginning and it finally would not latch at all.  I called Arizona Retractable Screen Solutions and when I asked when someone can come out and fix, they said they are booked and it would not be for 11 days.  When I asked why not 24-48 hours like I was told, I was basically called a liar and that I must have been mistaken because AL the owner wouldn't have promised that.   This fix would probably take about 5 mins, I am assuming, but now we have to wait 11 days for us to be able to use our screen door during the nicest weather of the year.  Beware of what this company says, and the concept of Phantom Screens is nice, but they are not made very durable.   We thought because of the price they would be.

Excellent prices.  Reliable workers!  Wonderful product.  I recommend without hesitation!  Good company!

Here is my update. I sent my contact information and address as requested. I received a call from a person that identified themselves as the Phoenix regional Manger. He explained that there was some confusion as to what I wanted. I disagree. Then as he understood what I wanted, he said they don't sell those in this region.  Not what the woman on the phone told me originally.  He then said he would check with another region and see if they could do something like making a trade. This was last Friday and he said he would follow up on Monday the 19th. I was happy that Pella was actually going the extra mile. Until today. I have had no phone call from anyone  from Pella. But it gets better. I received an e-mail from Pella stating that they saw that I had cancelled my appointment and wanted to reschedule. The 2nd time I received one. I replied with the long drawn out explanation.  Still no response. So at this point I can't  now or ever see myself having a customer relationship with this company called Pella.

Worst customer service ever. They had time to group up, chat amongst themselves, and be on their cell phones but when I asked MULTIPLE times for help not only did the girl get an attitude but I waited for half an hour and never got any help before I went to the one down the street. If I have to go to Home Depot for something, which hopefully Lowe's or True Value will have me covered from now on, I will never come to this one again. The worst!

I purchased a refrigerator and waited all day for delivery (which I took a day off from work) and nothing.  No phone call, text, email.  

Then to find out that the incompetent salesperson, Miss Emily failed to order the panels.

Ok, people make mistakes.

But then, she FAILS again to remove the charge from my credit card. Not only that she FAILS again to reorder my appliance...which I desparately needed.

I called and then the idiot tells me that the refrigerator will not cost me another  $1000!!!!  So, of course I refused to buy.

I went online tonight to see that it went on sale ONE day later at 20% off.
Can you imagine???  I ordered it again, but now I lost my coupon for 24 month financing.  

This stupid girl along with her imcompetant manager should be fired!

Thanks for nothing, Home Depot!