Best in Phoenix AZ

Evan at Glasstopia installed French doors at our home and it was perfect.

We received bids from multiple other companies and it was tough.  High pressure sales, extremely high prices, and everything you hate in a sales process with no transparency.  

Glasstopia's quotes were 60-80% less than competitors.  It was so drastic it honestly had me concerned that there was a miscommunication.  As I learned more about the process, these major door/window companies are just marked up so dramatically for the services.  This is illustrated by their willingness to do 40% off specials, and even with these were still nearly 3-4x higher than Glasstopia.

So the result?  Amazing.  Evan helped us pick out the door and hardware and was in our home installing it within 2 weeks.  The final product is perfect and exactly what we wanted.  The door looks great and operates perfectly.  Evan was service-oriented and kept us updated throughout the process.

If you did door and window work and don't have an estimate or conversation with Glasstopia then you made a huge mistake.  This is a business I cannot wait to refer to others because it was so different than every other company we worked with in service, value, and transparency.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

Curtis and DJ! They are some amazing people to work with. Curtis handled the estimate and quoting. He was very knowledgeable and informative. He walked me through the process and helped me pick out the right materials for my needs and wants for the house and made it easy.

DJ came out to do the official measurements and took the lead on the whole install. What really impressed me was the time they were able to get all the work done being short handed people. They doubled down and got it done quick! Every day they were scheduled to come out they were always ready to go on time and even early.

I'm extremely satisficed and impressed with the entire process from start to finish, they made what could easily be a stressful experience, a very easy and smooth one. Thanks guys!

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Shout out to Brandon, Rocky, John and Jimmy. These guys were punctual, professional and full of energy. I really appreciated how nice and respectful they were. They covered up my furniture so that the window replacement didn't get debris on it and were even kind enough to sweep everything up to make sure there was no glass to step on. They got my broken window fixed quickly and did a really great job.

I would highly recommend!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Justin came in and got the job done quick. I would recommend these guys to anyone I know. He was super nice and the work was very professional. Thank you guys for helping us out.

What a great group of people. They are friendly and they explain all the options so you can make an informed decision. I have used their services twice in the past two years for window chips and recommend them.

I had previously written an unfavorable review on March 3rd 2021.  Today I received a call from Logan, the General Manager.  She was very nice and concerned.  Before I wrote the review the person said she had spoken with her supervisor, it doesn't appear that it was Logan.  Logan refunded the amount that was over the amount we had agreed on and assured me that she would be in communication with her staff.  I think anyone can have an issue, but if they try to fix it in a favorable way, they get grace!  So I wanted the review readers to see that they did try to make it right!  I am sure this situation won't happen again.

The folks at Redline were great. Prompt responses, on time, good prices, and nice to work with.

I visited their showroom to inquire about a window replacement.  The only person there was what I assumed was the warehouse man.  He advised that the salesperson was out but he would take my information for the sales person, which he did.  When I said it was for a single window, he advised that they have a minimum of three.  He did offer the alternative of selling me the single window and gave me a reference for someone that could do the install.  As a retired small business owner, I was impressed with his desire to help me.  But then I never heard from the salesperson.   I won't beg a business to take my money and am offended when I take the time to travel to their office and a salesperson won't take the time to make a phone call and give me a price.  Obviously they have the wrong person in the sales position.

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass.  The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full  with no way to make contact on several occasions. The windows leaked  like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.