Best in Phoenix AZ

Greco Roman replaced all the windows in my 2800 sf house. This included two extremely high clerestory windows and changed out bottom sliders to casements in our master bedrooms. They were efficient, polite and clean.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

The burglars used a rock to break my front door window to enter my house when I was gone. ( The Sheriffs have done little,...nothing,.. to help with the stolen property so far.  )  I definitely needed to get my glass replaced.  I called another glass service and they referred me to Square One.  I am glad they did, since Square One came out and measured,...and then a few days later, installed the window.  It looks perfect.  I would call them again,.... but I hope that I will not need to.

From the initial appointment, fair market pricing and through to the installation Cougar Windows should be on the top of your list for windows and doors! Having integrity, knowledgeable and being customer service driven, they can't be beat!

These folks are the best! i only needed 1 window replaced with an HE Milgard window. quite a few places refused to do 1 window but they were fair on price. installation was a dream. i would recommend them to everyone!

Randy took a check for almost $8,000.00 and then failed to provide the doors. He then kept coming up with excuses for why there were delays for months until he  stopped answering phone calls and texts altogether. DO NOT give this company any money, they will steal from you and never provide the services they signed a contract to deliver.

I contact Mountain View Windows and Doors via the Yelp page giving them all the information about some replacement doors.    Measurements, photos, detailed information etc.  I get a reply with a notice they will give me numbers the next day.  Well, that never happened.  I waited a week and then contacted Mountain View Window and Doors AGAIN asking about my quote and they just ignored my message.  Not a good way to do business if you ask me.

I used this company to install a retractable screen door to my back patio. Eric came and measured my door and then returned about 10 days later to install it. He was professional, quick, and very helpful showing me how to use it.
I thought he was terrific! And, the product is just what I needed.

Jonathan is super professional and I highly recommend his services. He answered all messages immediately, installed new glass on my doors quickly, didn't add any extra fees to his quote, and the results look awesome! Will definitely use him again for future needs!

I called a few weeks back and spoke to the sales person who after speaking with me for a few minutes needed to get back to me on a quote. I have no problem with that understanding that prices have to be looked up before issuing an accurate quote. He said he would call me back. Fast forward 2/3 weeks later never heard back so I called back and again spoke to a person who answered the phone who apologized for the delay in responding to me and said that the sales person was assisting another client. Fast forward 1 more week and again no call back. So I visited the website and wrote them a note. Fast forward another week.  You guessed it, no response.  So I guess my point being is this, Empire Windows and Doors may be a legit business the folk I've spoken with are pleasant and attentive however, not returning a customers calls (for whatever reason)is not the best way to do business.  I suggest they either hire more sales people or put in place a better system that tracks your potential clients calls. Maybe set a reminder?

Sorry Empire you forced my hand here.

Robert

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

An update for my neighbors here with experiences so similar to mine it hurts. I have tried to work this out with UWD at least 8 times and as some here, zero communications despite clear breach of contract of bait and switch windows, two convicted dangerous drug and theft employees on my property represented as licensed, bonded and insured (which cost me $100K and one of them is on surveillance tape at 2 retail stores using my credit card information.  A more complete description below. UWD left no alternative but to file suit and that includes UWD who licenses retailers, scripts and markets for them.  First, I now find that UWD PHX does not have a legal existence now.  Please check for yourself: The Arizona Secretary of State shows that Universal Windows of Phoenix which was a trade name of AB Remodelers LLC has gone inactive as of July 8, 2021. I didn't pick AB Remodelers or know they existed until these issues.  My contract is from UWD for a Unishield Premium window - NOT Alside.  Now Desert View Remodelers, the trade name holder for Universal Windows of Las Vegas, is being substituted in on the AZ ROC license 307889 as the manager of AB Remodeling and Desert View is also the sole manager of AB Remodelers LLC .  I also discovered that on December 30, 2021 Great Day Improvements LLC acquired UWD, the headquarters who licenses the resellers.  I am not going to give up until someone is accountable.  My house is a disaster, devalued and whoever in Las Vegas has my entire payment.  DM me if you need additional details.  Improve?  Put someone honest in charge of this operation.