Best in Phoenix AZ

We needed to replace two sliding doors that are oversized and were original to the house we just bought (40 years old).  We tried a few vendors and just were not happy with the product they offered. So we went the opposite direction and found the product we wanted and that led us to Greco Roman.

Walter came out and met with us to give us an estimate for the two doors and two small bathroom windows that the previous owners didn't touch.  Apparently the door we picked was way over our budget.  So he worked with us to find something to meet our needs, go well with the house/windows, and was in our budget range. We settled on a Milgard door as it seemed to be the perfect solution for us.

On installation day, they were a guy short so it was a long day for them and us as they ran into a few problems with getting one of the old doors out that they didn't anticipate (the other was a breeze).  But they wanted the install completed that day because the second day hadthe painter coming to touch up all of the stucco/concrete around the doors and windows.  

After the job was completed, we noticed a few things that were not as we expected them (not huge but still).  We emailed Walter and that afternoon they sent their project manager, George, out to check it out. He agreed and the next day - they came out and made everything perfect!!

Some might ask why 5 stars if the job wasn't perfect.  My reasoning is simple: seldom are things absolutely perfect.  It is in how the vendor addresses the homeowner's concerns that is important.  So many vendors shut that door and, bam, they are gone.  Not these guys.  Within a day of sending that email, everything was fixed to perfection!

I will also say that, in all honesty, we could have gone cheaper than their estimate but we paid for a high quality product that was far superior to what the other vendors were recommending.  A job like this that, hopefully, will last many years is something you do right the first time.

The doors are absolutely amazing - we immediately noticed a difference in the house (in the master where we had one slider, it was impossible to cool or heat that room as those old single-panes didn't afford much protection.  Now - our bedroom is as cool as the rest of the house!

Great teams - very friendly, masked (even after the state mandate was lifted), nice clean up.  I like that the teams they send are their employees, no sub-contractors. The owners/managers are very responsive.  Great customer service.  I would recommend them highly and I would use again.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Hired Jeremy because I was referred to him through Jim and Dawn from Home Depot.  Jeremy came to remove the shower door and I paid him half of the agreed upon fee.  However, when trying to get him to come back and install the new shower door the guy kept rescheduling and he was not proactive with his communication.  I'd have to message him to ask what time he was coming and then he would have excuses why he couldn't come that day.  Lots of good contractors in Phoenix but this isn't one of them.

First I want to say that we looked at Home Depot, Renewal by Andersen and Lowe's before calling Cougar Windows and Doors. We also called in our measurements to other companies. No one came close to service or price of Riley and his team.

We have had our windows for almost a year and wow what a difference they have made. The home is cooler and they look and operate amazing. The one thing we also like was the fast turn around with the windows.

Now every renovation or installation has its ups and downs. Ours was no exception. We were supposed to have them installed one day and a situation occurred where Riley and his team needed to come another day. They called and apologized for this and quickly set up a new time to get out and do it. Very professional and friendly.

These windows are the best. They are beautiful. Well installed and they keep our rooms cooler. They are also a great value. Everything you look for in a company and more. We did two windows with Cougar and will do the rest later.

Thank you Riley and team. Great experience from start to finish.

I had to post a review for Raben Glass. Ashur was amazing! Very professional and reasonable.  I needed a few windows replaced and called many (5) glass companies. I went with Raben and I couldn't be happier with my choice.  Ashur came out (right away) and gave me an estimate and made me feel comfortable right away.  He ordered my windows and gave me a date for installation and what do you know..... He showed up when he said and did an amazing job while not making a mess and when he left, THE JOB WAS DONE RIGHT THE FIRST TIME! No headaches, No added charges!

The only thing I can add is that if you are reading this review, do not hesitate to call Raben!  Finally, a contractor who is honest, clean and professional and most of course reliable!  Thank you Ashur and Sonny for a job well done and please use me as a reference if needed. ANYTIME!

P.S.
I always look for veteran owned companies when choosing people I want to work with and Raben IS a vet owned company and it shows!

Thank you, Thank you, Thank You.

We had a great experience with Randy (sales) and Leo (installer) from Payless Windows. We had many options to choose from including different colors for framing in interior (white) and exterior (bronze). Leo's team did a beautiful job with the window install. We also had exterior stucco work that needed to be done and that was also excellent! The front of our house looks like it wasn't just torn up a couple of weeks ago. The team was punctual and professional. We would absolutely recommend doing business with Payless Windows!!!

I did not receive the kind of business I was hoping for with Mountain View Windows and More LLC. The price was right. The service on the other hand was not good. First, I felt as though I was being blown off serval times on when someone should be there to fix a window. After I had to pay half up front for cost. It was becoming very frustrating. When someone just this week on Monday June 14 came to fix the window. The window was left with looks like grease markings all over the glass. Also, had to use my ladder to get the job done. Then left broken glass all over the ground outside. Along with glass in the brand new carpet. I felt not only did the gentleman show up unprepared, I also had to clean up after him. I have been dealing with this company since May 5th.  For just 1 small window.  I am relieved that the job is complete at this point. I just can not leave a good review or would I recommend this company.

The material used is good quality the service of installation bad.Becareful when using this company I had screens installed through out the house I never inspected the quality of the installation.My wife goes to do spring cleaning and noticed two of the Windows are cracked so where the installed the top screw the crack starts from there two the side we never bothered to move the drapes or to do a walk through with the installer.So I call them and the said I may done that to my Windows they said I could of altered or removed the blinds ..They don't want to stand by their work manship bad customer service....

Jonathan is super professional and I highly recommend his services. He answered all messages immediately, installed new glass on my doors quickly, didn't add any extra fees to his quote, and the results look awesome! Will definitely use him again for future needs!

Do not order windows from them . Long story short... They have awful customer service. After paying for three windows, two of the windows took about three weeks longer than they had confirmed. They never called to tell me there was a problem with the window. When  I called them they stated there was something wrong with the window so they sent it back.  They never called me to let me know this was going on. When we picked up the window and got it home we realized the screen was missing. They had the nerve to say that the screen was there at pick up - that's an absolute lie. It's also crazy that they would actually say that to me. After finally getting the screen picked up and installing it it was damaged. Our window installer had to take everything apart and remake the screen.  I did not want to call them because I was so tired of arguing with these people. I also want to state that the windows look to be like they were made very cheaply I posted some pictures. I prefer to post happy reviews but this time no way these people were awful to deal with

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

The worst experience I've ever had. I should of gone with my gut and went through Window World again. The salesman came out and talked a good game so I decided to go through them. He promised my electric bill would go down. It didn't. He promised that the rooms would be cooler, they are not. Took forever for them to come out. I was assigned to Cody and the process was horrible. He never communicated with me I always had to call him. Once they final came to install they had to come back multiple times to fix. 6 months later I get a call  they had a mishap and surprise I owe more money! It was one thing after another of non stop issues!!!