Best in Phoenix AZ

Best windows and best people to work with. The bosses of the company are very pleasant and the workers go above and beyond the call of duty. Love our windows and love the finished construction part of changing a big window to a small window. Looks awesome

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Had my storefront window vandalized and needed to get it replaced as quickly as possible. I called Square One Windows and they came out to my business within an hour of calling. Veltry, owner and installer, couldn't have been nicer or more easy to work with and the window was ordered and replaced within 24 hours! I now have a window guy I can always count on. Thanks again Veltry!

From the initial appointment, fair market pricing and through to the installation Cougar Windows should be on the top of your list for windows and doors! Having integrity, knowledgeable and being customer service driven, they can't be beat!

This is a great company to install any glass needs that you may have. I needed a shower door installed. They came out on time and did an excellent job including cleaning up after the install. Josh did an excellent job.  I received a follow-up call to make sure everything went well. I would definitely use them again for any glass needs.

This person took $15k and never ordered the windows or doors for our home. He continues to lie and says things are backed up. I called the manufacturer and he never ordered the product.

I contact Mountain View Windows and Doors via the Yelp page giving them all the information about some replacement doors.    Measurements, photos, detailed information etc.  I get a reply with a notice they will give me numbers the next day.  Well, that never happened.  I waited a week and then contacted Mountain View Window and Doors AGAIN asking about my quote and they just ignored my message.  Not a good way to do business if you ask me.

The service from beginning to end was outstanding. I was kept up to date with the install. Gave me detailed info on install with a 2hr window. Driver called the day of delivery and had me scheduled early. Very friendly person and caring and made sure the install was a perfect fit. Cannot say enough about how happy I was about tbe service.
I also wanted to add that DJ my installer went over and above to troubleshoot my  FIREPIT. He took a quick look hit some buttons and VOILA it worked.

Jonathon is a really nice person, which is making me a tad more lenient with this rating.

Horrible communication. This company was extremely difficult to work with after we paid our 50% deposit. They told us that after we paid our deposit, the door would be ready in 15 business days. Once it was clear the door was late, they never communicated with me and I constantly had to check in for the status.

35 business days later, I got a text the door was ready for install.  They scheduled install and said they'd be there between 8-9 am. At 830 am I got a text saying the installer was sick and we had to reschedule.

The morning of the rescheduled  install, Jonathan said he'd be a little late, after 830.  At 11:30, he still wasn't there but a potential customer of his showed up at my house to pay him a deposit. This is extremely unprofessional to give a clients address. Jonathan wasn't even there! The random customer finally left after waiting 45 minutes.

The day he was supposed to install,  he lied over and over about where he was. He constantly said he would be here soon or  on my way it's pretty clear he double booked us and hoped we were gullible enough to believe it.

Finally showed up 4.5 hours late with the wrong glass!!!  They put our order oh wrong. We had to wait a other few weeks for the new glass.

The install didn't go well. It took 10 hours because our slate floors are uneven so he had trouble getting the door to line up. The actual final door is  wonderful , although we have to have our  handy man come out to fix a ton of the areas around the door.  

There we're holes / gaps where air and bugs could get in. It took 3 more weeks to get this fixed.

Beautiful end result but would not recommend

This company has no morals. Poor management that clearly does not value their employees. What does this say about the company? Not much, stay clear.

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

This has been the worst window company ever to deal with.  Their material is made of poor quality and you will start having problems with them.  When you call for them to honor their warranty, they will give you the run around until you get the Better Business Bureau and Arizona Registers of Contractors involved.  Worst company and worst management!  Save yourself time, money and stress by staying away from this window company.  Do your own research on this company.  Wish I would have before they took my money and ruined my house