Best in Phoenix AZ

Great service and price. Did not try to up-sell. On time and fast installation.

Nelson Glass is great!  i have used them in replacement of my windshields. I have used them for my business and personnel  vehicles. There staff is always on time, courteous and efficient. Jeff Nelson, the owner has personally come and replaced one of my windshields to make sure it was done on time. I would highly recommend them.

I've been using Mirage Glass & Mirror here for the past eight years and they have done dozens of jobs for me in every home I've ever owned. I'm also a contractor who uses them it has experience using them on over 100 jobs in the valley. They've done everything for me from mirrors, table tops, shower closures, shelves, stairway railings, glass walls and the list goes on and on. The owner Rich craft is one of the best business owners and knowledgeable class people you'll ever meet! He's exceptional with people, has the image and design and he's reasonable on your pocket book, always working in my budget and spending my money as if it's his own!

Latch did an amazing job on my backyard project recently! They extended my porch, added pavers and also added a significant amount of artificial turf grass to the yard. My kids are so happy to have the space! They got the job done quickly and Paul the Project Manager was awesome to work with. I highly recommend using them for any of your home improvement needs!

I worked with Bird Glass some time ago on my historic home. For each job that I need to hire a professional for, I usually end up speaking to 100-250 companies because 80% of the time my calls go straight to voicemail and no one returns my calls.

Bird Glass was the *only* company that helped me restore a picture frame window in the front of my home, providing tremendous relief to an otherwise nerve-wracking home security issue.

There are a handful of companies in the valley that you will be lucky to find who have a combination of straight-forward business dealing, excellent pricing, and who can get the job done where you will be satisfied. Bird Glass is one of those rare companies.

For reference, I have spoken to or called over 1,000 contractors and businesses within the last 5 years. This is how important it is to work with Bird Glass--you'll be hard pressed to find a better business. What they provide is found in less than 1% of similar businesses in the Phoenix metro area.

Thanks again, Bird Glass. Sorry this review comes so late! I hope to work with you again soon.

Highly recommend!
Solid product, transparent and well priced, up front costs.
Clear and direct communication both by phone and in store.
Truly a business that knows what they are about, doesn't hustle or push for business, instead, they  are interested in helping you understand the choices, and how their available selection of
doors/windows, best fits your needs.
David and Sam truly enjoy customer interaction, keeping sales friendly and fast, with straightforward, helpful planning/design, and truly customer centric before and after service.
I do like to shop around, and I do like to enjoy my building projects, as well as make them go smoothly. I install my own windows, so I cannot speak to their install process, however, this is my second,
no-fuss purchase through Low-E windows, both delivered on-site, and I'm very happy with the result.

I wanted to write an update since I don't want someone using this company and realize they are a fraud. Jeff came to my house and replaced the rollers and worked great. He stated 3 year warranty and would come back anytime. 1 week later our door was making a weird sound as the roller was scraping against something. Text Jeff and he said he would be out but never showed up. I text him 2 more times and no response. I would save the frustration and go with someone else as Jeff is not reliable or professional.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to have $1500 worth of blinds ordered and in stalled by homedepot.  
1.  Ordering:  good, the lady who ordered was good, but after that was all dow hill.
2.  Paying  for measurements:  the person to come and measure was Real baad.  He called at 7:45pm to set time, not during working. They he didn't suppose to do, calls only during working hour, LIES....... ans they would take of it.  LIES... continue reading.
3. Delivery of blinds.  They told me the blinds would be delivered at my back garage door, no, no... two delivered front door, one back door, WOW.  I called to explain I was missing blinds and when would they be delivered.   They told me Thursday of the week, nothing.   I called  and told them I didn't receive.  They looked up my order said the computer shows Friday next day, nothing delivered again.  I called again and they said Saturday, nothing.    You can imagine how I felt now.  Didn't get until Monday the next week.   They did the ordering and made more excuses on way delivery wasn't done on time or correctly -Bad customer service
Installation: They promise that the installer would call during work hours  to set up time, again lies,, no he called again at 7:45, during my dinner time which  shouldn't be used for other things.   I asked why he calling so late, he said that's when he makes his calls ummmm.  Homedepot said it wouldn't happen again, but again it did.  Pooooooor customer service
4.   I will NEVER use Homedepot for any more projects. Their unreliable, make up excuses (lies) to cover for installers, delivering and they're unreliability.  One star is all I can give, if a negative 1 is possible I would give.  Its a bad time to give bad service.

We hired Sears to replace the windows in our home.  Their prices were higher then the other quotes we got.  But with financing offered and the demonstration we received by the salesman we decided to go with Sears.
Sears should seriously consider having Sears personnel do the installation rather than outsourcing it to KBH Construction LLC.  They represent Sears and we unfortunately experienced unprofessional installer that obviously didn't take pride in his work.  Spent more time on his cell phone than being focused on the job. It took three trips to deliver the screen to the sliding glass door.
Sears sent Sean (Sears Employee) was a definite PLUS.  He came to our home and fixed the SHODDY work that the contractor did. We would not recommend them as along as they outsource to KBH Construction LLC...