Best Emergency Services in Phoenix AZ

Fantastic service! Needed my AC unit replaced with a new one. From start to finish, they were GREAT! Claude was the project manger, he was great. Never tried to upsell and was always honest. They did an excellent job, always on time, and very professional. Even with the follow up service, they were prompt, professional, and took their time. You can tell they really value their clients. They also helped me saved $$ with the APS covid-19 reimbursement. I am now a forever client.

First of all, the price can't be matched.  I had another company quote almost TWICE as much for the same work to be done, and that was including them giving me a discount.  AHW was definitely the right price.

I made my appointment and right on time, Gerardo showed up, went over the process, and got right to work.  He was considerate of my sleeping baby, and did his best to stay completely quiet.  He even gave me a heads up when he was about to start drilling the granite counter top for my new r/o spout.

The unit installed on the first day actually had a problem with it, so Gerardo came back out and got it repaired/replaced right away.  I highly recommend this company, and want to give special kudos to Gerardo for his great service!

TD in Gilbert, AZ

This is my second time using 1st Choice Mechanical. The first time was in November for an HVAC repair and this time for a refrigerator repair. I'm both cases their customer service has been outstanding and their techs have been timely, courteous, and knowledgeable. They were able to make necessary repairs in the timeframe quoted, and were easy to work with. I would gladly use them again in the future.

The reviews did not let me down. Great experience, reasonable prices and what seemed like honest opinions. They even suggested I bring a former AC company back to get their input on something they installed, even though Johnny's AC could charge me for the same service. Highly recommended.

Cool Zone is the BEST! Quick response time both in communication and service when needed. I've never had to wait for a tech. They make me feel like the most important person at the time and aim to please. They explain clearly, up front. They answer questions and address any concerns. I've price shopped and find them to be comparable or less expensive than other places but the customer service and integrity is top notch. They do what's best for me and don't try to sell me products or services I don't need, but let me know when I do need something and take the time to show me why. Highly, highly recommend! Don't waste your time or money going elsewhere!

My one AC unit quit working earlier in September, so I called the Dukes of Air for a service call on Friday, they promptly came out on Saturday to look at the problem. My house is 13 years old and it has the original builder installed R22 AC units so I knew they were old and they would likely need to be replaced. The service technician told me there was a leak in the one unit not working and it likely was in the attic. I realized it wasn't worth fixing the old unit so I told him for them to give me a quote on a new system. On Monday morning Robert came out to give me a quote on a new system. He spent some time looking at the existing systems and then working up a quote with 3 different options. He then presented me with my options, all with a very thorough explanation of all three options. I went ahead and signed a quote to get 2 new Trane XR16 systems from the Dukes of Air. Robert promptly gave me an install date, which was over a week out but that was the first appt available. On the install date, the Dukes of Air were at my house early in the morning to start the install. They had both new systems installed and my AC was working by 1 pm that day. The whole process was smooth and everything the Dukes told me they would do they did do. I am a totally satisfied customer with the Dukes of Air and the 2 new Trane systems they installed. I have had the Dukes come out in the past and repair my systems and they did great work on that as well. When you are spending a lot of money on 2 new AC systems you have to choose wisely and I can't think of a better company to spend your money with for your AC needs. They are a family owned business and do great work. Thanks, John and company !!

David showed up on time and performed the first annual inspection on my Bryant HVAC system to be sure there aren't any potential problems in the near future. I really appreciate his thoroughness because I am a firm believer in preventative maintenance. David was able to discover a low pressure switch that was inadvertently rubbing against a copper line. David added insulation to the wires to prevent it from shorting, all free of charge as part of my first annual inspection with this company. I highly recommend Biltmore Mechanical Heating & Cooling, especially if you own a Bryant HVAC system!

Bumblebee provided excellent service, they arrived within 2 hours after my service request. The technicians followed the Covid 19  protocols and were very courteous,  friendly, and professional.   I highly recommend their company  and am very grateful to technicians Louis and Leslie who went above and beyond in locating parts to repair the problems encountered with my old furnace. A+++

From start to finish, Mike was great. We had recently converted our office to a nursery and the room wasn't cooling adequately for our daughter to sleep. Mike talked to me at length over the phone about the issue, scheduled to come out the next day, was communicative about his ETA on the scheduled date, was efficient at evaluating the problem and came up with a solution. He was in and out in less than two hours, and the price was reasonable. More than anything, I trusted him right away. You can tell he is an honest guy, and ethical, (which from what I've heard from others in the business is not easy to find.) What more could I ask for?! I will definitely recommend him to friends & family in the area.

I have a business in Scottsdale, and when my air went out I called Alans Air and he came right out. Did a excellent job fixing my old 1988 air conditioner. Fast service, reasonable priced and friendly service. He's the only air conditioning guy I will ever use from now on. Don't call these big chain air guys when you can have a locally owned guy do it better and cheaper. And very honest

My experience with Ideal Energy was exceptional.

I would highly recommend any home/condo owner to contact IdealEnergy for a $99 home energy audit and then to follow through with IdealEnergy to conduct repairs.  Here my story:

My home was initially evaluated by a 'certified' contractor for the APS/SRP home energy program and rebates.

The resulting data/report/estimate that was presented to me was confusing, and the proposal for repairs and service was limited in detail and difficult to understand...even though I consider myself an intelligent consumer, especially as it relates to energy conservation and being 'green-aware.'

As I did not have 100% confidence in my initial contractor - I contacted Foundation for Senior Living (the group that oversees the SRP & APS rebate program) and asked for three other 'certified' contractors.

I asked each contractor to review the existing data collected, inspect my home, and submit a bid for repair. Based on the three new bids and again interviewing each contractor, I learned there are big differences between contractors' knowledge of A/C, air handling, insulation and what it takes to repair and maximize efficiency under a roof.

IdealEnergy provided the most thorough assessment of A/C and air-handling efficiency and then identified and explained in simple terms the best way to maximize efficiency and minimize A/C cooling loss.

Their proposal included pictures of MY home (not another person's home/attic) and explained how each repair would contribute toward efficiency- energy wise.

Further - Alex - was easy to reach when I called to ask any question...I ask a lot of questions - I called Alex at least 3 times after getting the IdealEnergy proposal and each time he was patient and answered questions thoroughly.

I even price-checked Alex's estimate with another contractor friend - IdealEnergy's pricing was in range. I asked Alex for a discount as I had a referral in my back pocket....Alex did not waiver - he stated that he gives his best price the first time and that his margin is slim, mostly because he pays his crew a good wage on account of the difficult work they perform. Seriously after 3 minutes in any attic during summer months in Phoenix (crew members spent 2 hours at a time in the attic)- they deserve a just wage.

After all this research and knowing that my home desperately needed efficiency attic/duct work, I chose IdealEnergy.

FYI, my home is 1990s build - part of a larger community of 1,2,3 bedroom units. Back then, the builder installed the SAME split unit (handler/coil) into each unit...of course the builder skimped on the A/C and air handler quality ...the duct work was pretty shoddy too...needless to say - nearly every unit in my development could benefit from IdealEnergy's assessment.

In my case, the most important lesson, was understanding the air handler needs to 'breathe' and, as is often the case in older buildings, the A/C air return is too small or impeded (by small grill), or both. Thus, there is the need to open more return vent space for A/C air return is needed (plus they have the test numbers to prove it).  

If , for example, you neglect increasing the A/C air return - you will find that despite resealing all duct work to keep out 'attic air' it will cause the air handler work harder and will ultimately create additional/more leaks in the duct system - and you're back to an inefficient unit in no time.

Prior to having the work completed - I met each of the crew members who worked on my home...they were attentive to my concerns as they prepared to come into my home.  They clearly stated the work they would perform and why....everything matched up with the proposal.

The work took 2-full days (6 am - 2 pm) and was a bit messy, but the crew did their best to partition off the area where they worked and cleaned up before they left each day.

It has been 2 weeks since about  1/2 of attic insulation was removed, duct & A/C handling repairs were performed, another energy audit showed the duct work is delivering cool air (and not attic air) and new cellulose blown in over the top of duct repairs and ceiling.

During the past week (115, 113, 112 and expected 110+), the weather has really tested the improvements of my A/C system. The temperature in my home is balanced - there are areas that remain cooler than others - but there is not the extreme change in temperature as was the case before IdealEnergy did their work.

Overall - I am very satisfied with IdealEnergy and would highly recommend Alex and his crew to address energy efficiency within your home or business.

Final FYI - I am a social worker - I do not make a lot of $$ - and I rely on others' recommendation for goods and services...and I will be a personal reference for anyone who needs more information about Ideal - simply ask Alex for my contact info.  

The only problem I have with Alex is that he is ASU alum....GO WILDCATS!!

One of the most responsive companies I've been served by. Fadel represents the company with a high degree of professionalism, honesty and ownership. I recommend this team for anyone with HVAC needs!

great company for all your plumbing, electrical and AC repairs/replacement. Thanks Craig for doing an outstanding job installing my hot water tank.

Our AC unit died on a Wednesday night when this area was breaking hi temp records and I scheduled a 3 estimates thru Yelp.  The prices on quoted on Thursday by 2 companies were way high...I knew they were based on past experience with ac replacement.  I called Keith (owner) from SureTemp and he was there within an hour to give a second opinion and quote cost to fix.  He actually gave me his personal cell phone.  Keith confirmed the same issue that we needed a new compressor and provided a quote that was considerably less than what the others quoted.  Just to be clear 1500 less.  He got the job and my money.  His guys showed up on Friday braving the high temps and completed the job.   The 2 man team were polite and friendly and did there thing.  I was very happy with what was done by this company.  I think they went the extra mile to get us helped.

This is long over due since he fixed our AC three weeks ago! We got a quote from Yelp for help when it was slowly getting warm and he came and fixed it that day. Also he was fair priced and on top of that he only fixed what was necessary and didn't pressure us to buy a new AC. He gave his opinion and said we should save for a new AC since it will last maybe another year. I appreciate the honesty and straightforwardness.

My previous experience with this company turned out to be an unfortunate miscommunication with one of their technicians. What I was told previously was 100% incorrect. Airtime (unlike some other companies) is not in the habit of charging their customers again when they are recalled to a job. I know this because Brian, the owner, contacted me as soon as he found out about my poor experience. Not only did he come out and recheck my system, he did it on a Sunday free of charge. He owned the mistake that had been made and did everything in his power to make it right. This is a company that knows how to treat it's customers. This made such a good impression with me that I'm having them install my new AC unit.
It's difficult to find a good AC company who genuinely puts the customer first, but this one really does. They're going to be my go-to AC guys from now on, and I highly recommend using them if you ever have the need.

They were able to come out quickly to look at my AC unit. Fixed it without charging me an arm and a leg. Fast, friendly, affordable. Definitely recommend.

CW is a legit operation.  

It's been 2 years since I've had my ACs serviced and wouldn't you know, the Friday before a record heatwave of 117 was coming our way, one of my AC units decided it would be a good time to quit.

I called a trusted friend of mine to ask what company she uses to service the ACs of her rental properties here in town and she responded right away with a referral to CW.

Mike was dispatched within 30 min (I couldn't believe the response time) and spent time with me to diagnose the problem and explain to me the ins and outs of what he was doing, why, what to expect etc (I always have a lot of questions).  He fixed the failed capacitor in no-time and gave me an affordable bill for the service.

These are my go-to guys now for anything HVAC related.

Thanks CW and thank you Mike!

Loved John Carey. My heater was blowing cold air. I knew it would be bad as the unit is 15 years old. I'm in a terrible position.  Just widowed and laid off off work. He fixed it due to my circumstances from the owner for no charge. Made me cry even more. They are angels. Im truly blessed. I  will see if the city has a program.  If they do I'm recommending  this company to do the job! I will be forever grateful!!

I decided to go with a well-known company to have my air conditioning serviced and have my new smart thermostat installed. I knew my air conditioner was not in good shape, however I did not appreciate the scare tactics the service technician used by showing me pictures he supposedly took of my coolant coils and a leak in my attic. I have since had two other AC companies come in and look, and they said my coils were not that bad and they couldn't find the leak. I was told that sometimes AC companies use stock photos of the worst of the worst to show clients and scare them into buying a new air conditioner. Additionally, I was charged $133 to install a smart thermostat, because the service technician told me he had to go up into the attic. As it turns out, there was no need for him to go into the attic. It was a basic on the wall install. This is quite literally something I could have done myself. The Goettl service technician made it out like it was a very difficult install, and very few people would do it correctly. I ultimately did not go with Goettl for my new air conditioner. The salesperson way over did it with complimenting me and my house. He came across as very insincere and somewhat creepy. He was so technical with his explanations that only another AC technician would have understood what he was saying. I guess he thought that was impressive. If you are a single female, like myself, and know nothing about AC units, think twice before going with Goettl. I feel extremely taken advantage of.