Best Emergency Services in Phoenix AZ

Last week my husband and I dealt with something every Arizona homeowner fears...having your AC unit stop working. Further complicating things is we are in the middle of selling our house. With an upcoming open house, we need a fast repair. We called Larson on a Sunday night and they were out first thing Monday morning.

After taking a look at our unit, they discovered a large leak. They offered 2 options - replace the coil, which wasn't guaranteed to work but was cheaper, or replace the unit outright. Given that the unit was almost 10 years old and not wanting to spend money on a repair that may or may not work, we decided to replace the unit.

By Tuesday mid-morning, we had a brand new AC unit installed. I really appreciate Larson hustling to get us a new unit asap to avoid having an open house with no AC (I'm sure that would have been a great selling point).

I hope not to need Larson for a long time, but next time I have an AC issue, would definitely give them a call.

What an amazing company! Our water heater went out in January and they came over and installed a new one the same day. They arrived on time and had it working within a few hours.

It's now April 7th and we found water trickling outside the house from the pressure release valve. I called them again and they were out here within an hour to replace the defective valve. I truly couldn't be happier with their service.

I am so impressed with Mike and this company! We had a really, really bad experience with a different appliance company. This other appliance company came out 5 different time and couldn't fix our dishwasher.  1st choice mechanical came out once and were able to resolve the problem! They were honest and professional. I would highly recommend them! We were be using 1st Choice Mechanical for our future appliance or AC needs!

Amazing guys very entertaining as well! Like abbot and castelo! Then never lie or over charge. Very honest people. Know what they are doing. And if you ac is dead they don't waist you money.

So impressed with the level of professionalism and knowledge of the company and tech who came to my home for the tune up. I didn't have any particular issues that warranted any maintenance, but I had a ton of questions that were all confidently answered and left me assured. I did ultimately move forward with some preventative maintenance, but did not feel pressure to do so. I'll continue to go to Cool Zone in the future for all my A/C needs.

Anthony did a great job on 12-30-2020 of maintenance and service of  heating system in our home. He provided excellent customer service.

Woke up to my AC going out on a Saturday afternoon. This company was able to come out and repair it that very afternoon. He was also great at explaining the problem to someone with little knowledge on the workings of air conditioning. I'll be recommending this company to everyone!

First impressions are everything.  I came home from work late in the evening to find my AC unit not blowing anything.  I called around a few places and wasn't having much luck.  Not only that, the other places were booked out a week and generally just kinda cold and short with me on the phone.  I called Bumble Bee around 8pm and 1) they answered 2) were very sympathetic and nice 3) scheduled me for the following morning and 4) tried to help diagnose the issue over the phone to see if anything made a difference.  I mean, my gosh!  Gold star customer service.  The techs arrived the following morning, and in the beginning of the window time block they gave me.  Not at the end or later like most service repair companies do.  And they were great too.  Very nice and professional.  They did what they needed to do and were out in about an hour or so.  
Very happy to have found these guys.  They're a keeper.

Michael is awesome! Quick response and service even on a holiday weekend! You cannot go wrong with Cave Creek Cooling!

My upstairs A/C unit was making a louder than normal noise and I had to get someone out to take a look.  Called Alan's Air around 8 am and they were able to get someone out same morning.  Turns out Alan, the owner, came out along with another gentleman.  Alan immediately diagnosed an issue with the motor and said that it wasn't worth it to repair now.  It could last some time and when it goes out then replace the whole unit.  I also had water in the garage by the air handler.  This was not related to the A/C motor and as timing would have it, the drain pipe for the air handler was clogged which caused water to build up and spill out.  Alan was able to tell me what happened and fixed the issue.  What's most amazing about all this is that Alan did not charge me anything for the service and help.  Truly great customer service and someone I will definitely be calling in the future.  Thank you Alan for the help!

Update to last review -
After the energy audit was conducted, some serious issues were identified. It was determined that for all intents and purposes, I might as well have had a 14 hole in my wall, just pumping cool air to the street.  I was provided with a full report and a very reasonable quote to bring all of my insulation and ducting up to standards.  I was also given a reasonable quote for upgrading my pool pump to a more efficient model.  Long story short, when the work was all done, I compared the previous month's bill to the current month.  The savings was, well...take a look.  
August billing cycle:  $467
September billing cycle: $297
And I haven't even had the pump replaced...yet!  
Also to note, they helped me get all of the available rebates that I qualified for with SRP.
I'll be calling Ideal Energy when I'm ready to upgrade the pool pump soon!

Fadel came out and serviced/assessed our aging swamp coolers (20+ years) a few months ago.  He was professional and honest.  Got our coolers as functional as possible and advised us on future replacement.  Once the unit threw the belt again, found the motor housing cracked, he said it was time to replace.  Doug was very helpful in ordering & scheduling replacement.  Shawn & Adam were here on time and got started ASAP. Install went smoothly and Fadel came out to double check.  He even communicated with the electrician to ensure that portion of the work was new, correct and up to standard for the new unit. Would recommend Desert Comfort Mechanical to anyone.  Our experience is based on commercial building swamp cooler, but have confidence in their skill & integrity and will certainly call for other issues in the future!!

Once again, the team at ProSkill exceeded my expectations!  We had a last minute plumbing emergency at our house and called as soon as they opened.  Jeff was dispatched to our house and arrived within 45 minutes of my call.  He diagnosed the problem, explained it to us (in words even I could understand lol!), and then took care of it calmly and efficiently.

I have been so pleased every time I've called ProSkill, be it for a plumbing or A/C - heating issue. I can't say enough good things about the truly great customer service.  I'm a loyal customer because they have earned my respect and loyalty!

Originally I had planned on using another local competitor; but fortunately for me, I opted to message Sure Temp.  I'm glad I did, as other reviews state not only did Sure Temp beat the competition in price, they were the quickest turn around.  I contacted two other well-known named competitors, but never heard back.  Keith contacted me in less than 30 minutes after me contacting him through yelp.  I now have a brand new Trane Seer 16.0 Heat pump, it was excellently priced - 500 less than the lowest quote, and over two thousand less than the other Trane dealer quote.  I opted to take advantage of a SRP rebate by getting the higher Seer 16 unit.  I didn't look forward to mailing in the rebate form and waiting for a check in the mail - if ever.  Sure Temp takes care of that as well and discounts the price up front - eliminating a big headache for me.  I highly recommend this company and I am glad I contacted them.  This was a very easy and fast process, thank you Sure Temp!

We are selling our house and needed to fix a couple things with our HVAC unit. I contacted J&M Sunday night through Yelp and they scheduled me right away and were out first thing Monday morning. They checked out the things listed in our inspection report and addressed what needed to actually be fixed. Didn't pressure us into anything extra. Simple and affordable and fast couldn't ask for anything better!

After doing my own maintenance for the last 2+ years because of 'rip-off' concerns that I had with other 2 other companies (the guys that advertise all over town and on the radio...) (see my other reviews), I decided to outsource the work this year as I have ran out of time due to other obligations.  I called A.T. and spoke with Brian and we had a great conversation.  I realized immediately that I may actually be dealing with a reputable company for a change.  We agreed to set an appointment for the Full Maintenance Service for both of my units.  On the original day of the appointment, Shawn came to provide the service.  Due to an emergency on my part, I had to change the appointment as Shawn was standing at my door.  He was very obliging to my request and we changed the appointment to another day that would work better for me.  On that day, he arrived on time and got started right away.  He inspected my system thoroughly.  When he was wrapping up the call with me, he went through in high detail the results of his work/findings and he had some recommendations but he made it clear that they were superficial and not critical to operation or reliability of my 8 year old units.  Clearly, Airtime is in business to provide customer's with good, honest service and support and I want to thank them (Shawn and Brian) for pleasant experience that I had with them.  I will be a customer for a long time from here on out.

This Company is amazing!....they were perfect!...Very professional and experienced in the A/C area....Very thorough and affordable...Will have no hesitation in calling them again when needed!

Very happy with this business. Professional, courteous and completed the necessary installation/repair on time as quoted. I recommend CW AC&H with complete confidence.

Gave this company a shot this week in hopes that my A/C would get fixed. And sure enough, it did.

But let me break down why I gave this company 5 staawws (stars). So I call and lovely Amber answered. Now I say lovely because she answered with such enthusiasm and a good introduction. She was pretty damn professional. If there was a sport for answering services, Amber would be on the top team and the leader of that shit. Good job Ambros! They were quick to schedule me in the next day and was able to get a confirmed window to expect a tech. On the day of my repair they even called to ask is it OK for tech to come early?. Now in my head I'm like fuck yeeuhh come early my damn balls is sweatin but I can't say that cause I'm try a be a professional customer.

So my technician came and introduced himself as Enrique.  Now Enrique didn't come to my home all Pisces that he had to work, didn't have a bad attitude or any nonsense like that. He was positive, friendly, and certainly a happy person. Let him know my issue and this dude went to grind mode. He looked at my thermostat and went and fixed a blown fuse. Here is what really made the other 4 stars. Enrique not only showed me a problem, showed me how I can fix it, showed me how things worked and stuck around to make sure it was Alaska in my home. I don't care if this job was easy to him or hard, he came correct. I really insisted on giving him tip but he assured me that he was fine and that it was his job to even be doing what he was doing. I was impressed. I would recommend requesting this godlike technician!

I would break my own damn A/C just to have some 5 star service like this. Hell motha fuckin yeah!!!

It's fried rice you prick -old ass Asian dude from lethal weapon 4

We called these guys to come to my elderly parents house for the $59 drain service. We were told that anything over the $59 service would be discussed with me or my daughter,  not my elderly parents. I made this  Very Very clear. Next thing I know is my mother has just paid your company $1300 for a service that I paid $700 with another company last year! If the tech or this company had actually done what they said they were going to  do on the phone, my mother wouldn't have paid $600 over what she should have. They are elderly and my father is senile. My mother doesn't know anything about home repairs and she was taken advantage of. I am beyond pissed off at this company's practices! Beware they will take advantage of you!