Best Emergency Services in Phoenix AZ

My experience with ASAP Restoration was great. Jeff showed up on time, was well dressed and professional. He was friendly and polite and got his job done efficiently. He calmed my fears about any imminent threat from our mold problem. I would highly recommend using these folks for your restoration projects.

This company is amazing. They came out late one night to help us with a water leak and mold issue. They were easy to work with, communicated with us through the entire process, and left us with a great result. We would gladly use them again and have recommended their services to others

Clean Theory ... HOLY COW! Amazing! Ron showed up to my home at 9am on the dot! And he got to scrubbing and cleaning all my tile and OMG! Very very impressive job! I obviously knew my floors needed cleaning but as Ron was doing his thing I couldn't help and peek and the dirt and grime that was coming off the floor was shocking! My home is located south of the airport so I had this theory that the soot from the airplanes were the major culprit in all this mess but now I'm at certain that is a huge factor, AZ dirt is not that black! Clean Theory overall provided a great service. Ron was fast but took the appropriate time to give the floors the attention and elbow grease they needed. The pricing and value are stupendous! I had never had my floors cleaned professionally and now that I had this wonderful experience with Clean Theory I will be planning to have Ron out here for a service at least once a year. Don't question whether or not you want to call Clean Theory and book an appointment. Just do it! You'll be the happiest most satisfied customer with nice and shiny CLEAN floors!

We recently used Sunshine carpet Cleaners. They came out and did a an estimate,Noe was really nice, very professional and even tolerated and paid attention to our naughty dog.

When the cleaning day  arrived they were prompt, and did a great job, so meticulous in their work, very organized and the carpets look fantastic.

I would highly recommend them!

Hired Juan to remodel the bathroom on my historic home, he was able to start the job well ahead of the estimates from other contractors and at a very reasonable price.
G&C met several challenges and, in the end, completely transformed the bathroom with superior craftsmanship. I am very happy with the result and will likely contact G&C for my next project.

Cindy has been my lifeline recently after soon to be 2 years of water problems caused by other condo owners. It's been a nightmare. I've had other remediation and restoration businesses and none have been as supportive as Arizona restoration.

Manny was helpful and well informed on RO systems.
Twin home experts were prompt to come and took care of my RO system and changed the filters.
Would recommend them for any water purification system repairs.
Was suggested an upgrade for my old system and provided with a comprehensive email link.

SHORTER VERSION  Aqua Dry came in after another company did a subpar job.  Whereas the first guys rushed through the job, Aqua Dry took 3 x the time to do it right.  They brought state of the art equipment, high wattage lights, cameras, changed filters frequently (no cutting corners). Their attention to detail was incredible; they even applied painter's tape to walls before putting up their containment area (saving your paint job) and respectfully protected my personal belonging from cross-contamination. These guys understand and know mold (they have 18 plus years experience and fully accredited) and work hard for us. Their management of cross-contamination is military-like, which you want.  Unlike the other company, they also did not trick mold clearance testing by leaving plastic over areas.  Aqua Dry's all around honesty and integrity is very rare.  Alex is also an absolute genius at inspecting for mold - and found mold colonies the other guys had totally missed, in one place by inches.  You won't find much about Aqua Dry online and I know why:  their business is nearly all word of mouth.  But I want others to know about them because mold remediation is serious health business and you need to know your mold remediator is doing the job perfectly.  Yes, perfectly.  If I could give them 10 stars here and everywhere, I would.

Professional, dependable and compassionate. I would highly recommend to anyone requiring home health services.

We brought 2 rugs to be cleaned, one wool and one silk. They had never been cleaned and really needed some TLC. Well, they got it! They look like brand new. Thank you for the care and professional way they were handled. We'll definitely use they guys again.

My experience with Phoenix Carpet Repair and Cleaning was outstanding!!! My carpet had severe buckling in every room and was badly in need of cleaning. I was pretty certain it was time to replace it; however, I wanted the opinion of a carpet repair expert first. I conducted a Google search and found Phoenix Carpet Repair and Cleaning. I viewed their website, liked what I saw, conducted some additional research, and gave them a call. The customer service was exceptional... from scheduling my appointment with Kim, to the guys from Core Movers who moved my furniture, to the repair and cleaning performed by my technician Brandon.

Brandon was highly professional and EXTREMELY knowledgeable about ALL facets of carpet installation, repair, and cleaning. It was quite evident he is passionate about his work. He took the time to explain his plan of action and set proper expectations for the outcome. He also provided suggestions for aftercare to prolong the life of my carpet.

Brandon performed the job with the utmost care. He was neat, clean, and did not leave marks on my walls and baseboards from the equipment. This was a huge concern because of previous experiences with other carpet cleaning companies. When the job was complete, I was truly amazed and blow away! The repair and cleaning far exceeded my expectations. Phoenix Carpet Repair and Cleaning's slogan, Don't Replace it, Repair it was absolutely true in my case.
Because of this experience, I am now a life-long customer of Phoenix Carpet Repair and Cleaning. Please check them out for yourself. I'm sure you'll be pleased with the service and results.

We were in the process of selling our home which was vacant at the time, contract in place, waiting for the home inspection. Upon the inspectors arrival to the property we received the devastating phone call, your kitchen is flooded! I called Lotus and within an hour a crew was on scene and starting the process of cleanup and drying. The entire kitchen was removed and within a week I Had new kitchen cabinets,(they saved the face frames and doors to match the uppers) flooring and baseboards! I can not thank Jill and Nichole enough for how quickly and professionally they responded. Great company and I highly recommend them!

Best service ever! I was completely impressed.  we came home to what we thought was a small issue that turned into a huge issue. I was in complete panic mode and then I called AZ Environmental contracting. Bryan was amazing. He was so completely detailed, kept me updated every step of the way. He called my insurance and worked with them and the adjuster so I didnt have to do anything. For as awful as the situation was, they made it a great experience and if we ever have any troubles in the future, they will be the first place we call.

Unreliable and unprofessional. Everado delivers false promise after false promise and cannot be trusted. Avoid this company.

Rocky Mountain Restoration did a great job repairing and remodeling our Kitchen after some devastating water damage.  Terry Shipman, coordinated the painters, electrician and cabinet installers.  We could not have been more pleased with the results.  Terry was very knowledgeable, communicative, professional and available and kept the momentum of the project moving.  His  follow up was outstanding and ensured the quality of the work that was done by the sub contractors.  A great eye for detail and extremely pleasant to work with!

I had water damage to my closet and the A/C people recommended EHS Restoration.  It has taken them 2 months to make the repairs.  They billed the insurance company to replace the entire closet floor but only patched it. I provided the flooring for repair and their crew botched the job by not measuring correctly.  They cut into every board in the box. Every invoice they have sent me has charges for the flooring, despite me providing the flooring.  What company tries to charge the consumer for the flooring materials when the consumer provided those materials?  When the floor had to be repaired a second time, I was told that I would have to pay for both the flooring and the labor for the second repair to fix the botch 1st repair.  They have not proven to be an honest company to deal with and both times only patched the floor after charging for a complete floor replacement.  I may have to take legal action to work this out since they continue to insist that I pay for the second repair.  I would not recommend anyone using this company!

AZFW is hands down the worst contractor I've ever worked with and that's saying a lot. It has taken longer to make sub par repairs to a small area of water damage than it did to demo, reframe and remodel my entire home.

They trash talked another local company, saying those big box people won't take care of you, they just want your money. I wish I'd never decided o give the local small business, who's website boasts good moral character and utmost respect for the customer, a chance. Couldn't be further from the truth. Even their employees talk about how poorly they're treated.

It has been 5 months since AZFW was hired for a relatively small job, and despite being fully paid they still haven't completed the job.

They don't return phone calls or emails in any sort of respectable or timely manner. Had I not fought so hard, they would have taken payment from my insurance company without ever starting the work. Each employee I spoke to about it pointed the finger at another employee, telling me it wasn't their job to follow up. Eventually my case got escalated to the general manager, and it became evident where the rest of the employees got their poor attitude and work ethic from. I'd hoped for better service as a result of the escalation, but it was just as bad.

Employees had to return multiple time to assess the job because they kept losing documents. When the work was finally done, the quality was horrible. The wall texture used to make the repairs did not at all match the existing walls. Areas were left unpainted, and paint drips from the ceiling were all over my walls and kitchen. On top of that, they damaged my floors in the process of repairing the walls.

They sent multiple contractors out, who all reported the damage could not be spot treated, and in order to make the necessary repairs, the whole floor would need to be addressed. They kept sending different people out hoping someone could spot treat but no one agreed to that. I had to take time off work multiple times to be present, but that made no difference to them. Despite being told it wouldn't work they sent their master painter out, who had some words about the quality of the management and company in general, to get in and get out per his quote.  He was told to spot treat the floors and ceiling, despite telling them it would not be quality work. The painter himself was very courteous, and felt bad that he couldn't perform the job to his own standards, but to the standards of the people cutting his checks.

My floors are still in a state of disrepair, as are my walls.

Because the company is no longer returning my attempts at communication, I've started the process to file a formal complaint with the registrar of contractors. I've sent pictures and documentation and been advised their license could go under review as a result of their failures to comply with basic board requirements. I hate that it had to come down to that, but what else can I do when they've already been paid, and refuse to hold up their end of the transaction.

So disappointed that this company trash talked another company to get my business, and then did not at all come through in making the repairs. At least the big box company returned phone calls, offered a contract and services guarantee. All AZFW offers is problems.

UPDATE: I received notification from my insurance company that AZFW billed for services not rendered. This began another long cascade of events. At one point they'd agreed to refund my deductible and reimburse the differences in what was charged and what was actually completed.  Several weeks went by and despite having said multiple times the check was on its way. I never received payment. Finally I got an email with stipulations, essentially blackmailing me for my money, staying I could now only have the money back if I didn't post on social media and withdrew my complaint from the contractor. Though weeks ago it was apparently on its way. I, trying to move on, agreed to their terms, and after a manager finally came to see the poor quality of work with no words, they gave me the check. A few days later, they said they would no longer reimburse for the monies charged for service not rendered, and intended to still charge for work that wasn't done, despite including that it would be returned to my insurance company in the agreement for the refund of the deductible. They'd said the insurance company had been contacted, but per my agent, she never heard from anyone.  As frustrating as that was, I don't even have the energy to fight it any longer. At least, as they broke the terms of their own agreement, I intend to post my reviews as I should be allowed to regardless, as well as continue the complaint with the ROC.

I just have no words. It has been nearly 6 months, I still have to repair my walls and have additional damage of their doing, to my floors. I'm no better than I started off, but now with a higher homeowners insurance premium.

David impressed me with his knowledge of diverse contracting situations right off the bat.  My expectations were high though, due to the fact that Silverton had been highly recommended to me by a personal acquaintance who is employed by a major insurance carrier. We met at the property early in the a.m. and David spent a good hour discussing the various options with me.  He thoroughly explained each process and seemed to have a genuine concern for what was going to work best for ME and the time constraints I was under. Never did I feel as though I was being pressured into a sale(for lack of a better word). Our agreed upon price is exactly what my final invoice amount was - no hidden fees or charges. Thank you, David, for everything!  I would definitely recommend this contractor to anyone looking.