Best Emergency Services in Phoenix AZ

The most outrageous  quote we received!

It was TRIPLE of the 3 companies we had quote our new Install trane ac.
We knew the general price and had been milking our old 5 ton until the winter for a fairer pricing..

The salesman sat at our house after we asked him to email the quote to us and marked up the quote that was 3 times higher than any quote we have received.

I don't need nor want your politics in my home  as well.

I've upped this to 2 stars because I was contacted by the company. They did show concern and asked for a 5 star yelp review.  I was also asked why I did call back to get the price lowered ,that is not my place nor do I have the time to that.  This is why we waited until the winter and had 4 quotes that came close to the quote we went with.  Larson was  by far the most expensive.  That was it in a nutshell.

We had our your 5 ton trane installed yesterday by a fair company and so happy we had them come back and install  a new net thermostat on our other unit.
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My AC went out in the middle of September at my house and I found out I needed to replace the entire unit. I called three companies to get a quote and American Home Water stood out from the rest.

They were very knowledgeable about what I needed to get my ac working and they were very comparable to the other repair companies.

I was even more impressed when they're crew showed up to my house 15 minutes early and got right to work.

The best part was that the job was done ahead of time and the house was just as clean when they left. Thank you for the excellent work and service!

I highly recommend!

I can't say that I've ever worked with a more kind, honest and hardworking company. We filed a claim through Fidelity for our AC when it stopped working. Unfortunately, this happened during COVID, and everything is in shortage status or delayed. Tim worked with Fidelity to get us expedited on the process. Tori did an amazing job at keeping us updated throughout the waiting period. Mike (owner) called us to check in on things as well.  I truly believe that we would still be forced out of living in our home if this company wasn't involved in the process.  They originally replaced a compressor for us, and then we found out that the coil and condenser needed replaced as well (1997 unit). They got the order into Fidelity, and then came back and replaced the entire unit. The amount of hours and attention they put into this project were amazing. Every person we dealt with was top notch, and we would absolutely recommend using them in the future. Thank you for saving our sanity and getting us back to comfort!

Quick response, friendly service and on a weekend, at that! Will definitely recommend.

I am late in writing this review. Cool Zone installed a new HVAC unit in August 2019. They gave me a great price and warranty but their service went above and beyond. They deserve 6 stars if I could. They also provided portable coolers while our unit was on order and installed. I was a Realtor for many years and dealt with many contractors, Cool Zone is one of the best from my experience. They did everything they could to make the installation as perfect as possible. Danette responds to calls quickly as does David and the contractors. I would not hesitate to use them again or refer them.

We have had Dukes of Air out on multiple occasions, we had to have them out again today. Our A/C went out in the middle of the night, and I called to schedule an appointment at 7 when they opened. They had a tech (Anthony G.) at my house at 7:30. Anthony, like the other Dukes of Air techs did a great job and had the A/C up and blowing cold extremely quick.
We have an older A/C unit and they could easily try to up sell us a bunch of garbage we don't actually need, Dukes of Air does not practice that type of nonsense. All of their tech are very honest and are willing to show you exactly what they are doing and what the issues are. Dukes of Air have made us into loyal clients and we will not call anyone out other than them.
Thanks again for the great service and experience.

Very Honest Company with a quality line of products! The owner of this company genuinely cares about his customers and had great customer service.

Bumble bee was the original company who installed the ac unit at my house. I had a repair done last year and they were extremely prompt in getting out to my house and making the repair. This year I had a part go out and dealt with my home warranty fix it. After going 16 days without ac they fixed one part only to find another needed to be fixed. I called bumble bee and they were at my house in less than 2 hours and will be back tomorrow to repair the unit. Their staff, Nicole, and technicians, Adam, are always so kind and accommodating. Would recommend this company for any ac needs!

Update: This company truly went above and beyond when it came to my AC repair. Adam was on time and diligent with his work and thoroughly explained what he repaired and how it fixed the unit. I will be purchasing the maintenance plan with Bumble Bee and will continue to use them for all my AC needs moving forward.

From start to finish, Mike was great. We had recently converted our office to a nursery and the room wasn't cooling adequately for our daughter to sleep. Mike talked to me at length over the phone about the issue, scheduled to come out the next day, was communicative about his ETA on the scheduled date, was efficient at evaluating the problem and came up with a solution. He was in and out in less than two hours, and the price was reasonable. More than anything, I trusted him right away. You can tell he is an honest guy, and ethical, (which from what I've heard from others in the business is not easy to find.) What more could I ask for?! I will definitely recommend him to friends & family in the area.

Alan's Air is AWESOME!!!  He just saved me $1400!  I had another AC repair company come out and give me a quote of $1600 for parts and labor to fix my AC unit.  I called Alan and he fixed it with one part in 30 minutes and the total was only $200!  He's a great guy and does great work!  I highly recommend this company to everyone!

2014- We had the energy audit done with a different company and when they quote their price for the repairs we started shopping around. We had more than a half dozen companies come review the audit and our house and decided to go with ideal energy. They did a fantastic job with everything up front. Alex and Chris were always professional and timely and we were promised that everything would be perfect when they were done. After the ac replacement and hvac repairs were completed was when the difficulty started. They were slow to respond to balancing the air flow around the house and replacing our gable vent (that they bent when they removed it) It was all eventually fixed but it took a lot of follow up calls etc to get it right. I'll be shopping around when we buy our next house.

2016 UPDATE- Since our last review we have bought and moved into a new (to us) home that was older and in need of a lot of help. Alex and his team came in before closing and gave us a great idea as to what we were looking at and how we could phase the work, as it was a big project. We had a few others come in for estimates and decided to stay with IE because they seemed like the most knowledgeable at the the best price. We got started on the first phase and everything went very smoothly. His team is courteous and professional. When we r ready for the next phase they will be our first call.
2017- now we needed a new unit, they went above and beyond to make sure everything was right, for the actual u it to the instal and service. I recommend them every chance I get.

I moved into a new home that had a single unit on the roof with two stories, and my main concern was air flow. I had 6 different companies give me a diagnostic and quotes (the high end being 12K to fix duct work and add insulation) and nobody had one singular way to fix the problem I had. I reached out to Desert Comfort and they sent Sean, their air-flow guru to take a look at the system. He explained the poor design, the lack of access and the air flow issues. He also was realistic about what results I could expect, and how my system was choking with only a single return. He obviously had been doing this for decades and can work by feel. He said he would write up the scope of work.

I worked with Joseph Albertson who is the Customer Relationship Manager. He was nothing short of fantastic. We traded multiple emails back and forth,t he quote was upfront and reasonable, and I ended up adding on a few services and he guided me away from options that would only cost me money.

The crew arrived at 6AM, Sean and a partner. They go in my attic, added a new return, did an air balance, added a remote thermostat. While on top of the roof checking the system they spotted an issue with a line backup and a pound of refrigerant being low. Everything was informative and no salesmanship, I opted to have them take care of the issues on the spot. Joseph's first concern was our experience with the onsite. It was fantastic. E-invoice was easy to pay, clear to read, and this company was a pleasure to deal with. They don't advertise and they work via word of mouth and by their yelp reviews. Compared to the dozens of shady outfits in PHX that crowd out the good providers, these guys are a great provider.

Excellent job, quick and so polite!

Sure Temp installed a new roof top gas pack.  Not only did they offer a very competitive price, they included a 10 yr 3rd party labor warranty .  The install was seamless and they were very clean and professional.  I really appreciated the owner reaching out by text and making sure everything was going according to plan.  I had 5 companies give me a quote.  Overall very happy with my choice of Sure Temp!

There is no other HVAC guy I'm calling than Tracy with J & M Mechanical. He's responsive and great at what he does!

I don't write reviews often unless it's extremely poor, or in this case, excellent service. I called first thing in the morning the other day after discovering my ac stopped functioning. I spoke with, what I believe is the owner. He was professional and listened to my problem and the troubleshooting I had done. He made the appointment for me that afternoon at 2pm. I was notified via text the tech was on his way, about 40 min early. Unfortunately I was planning on 2 and just was served my lunch. I called them to ask if the tech could wait about 30 min and he obliged. The tech (Travis) showed up shortly after I got home at 2 and I explained what I experienced and my troubleshooting steps. He took a look at the system and gave me an estimate. The total time working plus diag was about two hours. I made sure the tech was hydrated with cold water and he was very grateful. I even offered him beer but he politely declined. The total was just a hair less than the estimate of 1500. I was completely out of refrigerant and my discharge like was plugged up again. I thank both of the gentlemen that I had the pleasure of dealing with and appreciate their patience. My ac is working cold again and my family and I will survive another summer.

A BIG shout-out to M&R Refrigeration! I came house after being away to find that our house was 84° with the thermostat set at 76° and the outside A/C unit running hard. I called M&R Refrigeration at 7:30pm with outside temperature hovering around 106° Matthew the owner said he would be out in 30 min. he arrived on time and determined my problem in a short amount of time and had me up and cooling all for the price of a very fair service call fee, no after hours charge. My problem was the fault of another major refrigeration & heating company that worked on my system in the past. Please call M&R for all you're A/C and heating needs, Matthew Coxe 602.703.6125.

CW Air Conditioning and Heating is a great company!  They delivered everything they said they would!  They were professional and friendly!  The owner Chris was always available to take my calls and cares about his customers!  I highly recommend this company!

A Quality HVAC is very honest!! We have had them out multiple times to service our equipment. They always give us a great report, and our unit is 10 years old! They do not try to upsell us at all. This time they did have a couple recommendations, but nothing too concerning or costly.

What I really LOVE is that they videotaped our equipment while also recording detailed comments as to the condition of our equipment!! Never has an HVAC company done that before!! I asked them to email it to me so that I could show my hubby and I promptly received the video!!

It was so impressive that they took the extra step so that I could SEE with my own eyes equipment that I cannot see without taking it apart myself or going up into the attic!! The two recommendations they suggested were documented in the video!! Kudos!!

Someone recently posted a negative review. If you look up that profile, you will see that person has 20 one star reviews and only 3 five star reviews. I always take that into consideration when determining the value of a review.

This company has many good reviews, and I say for good reason!! The employees are very competent, respectful and honest!!!

Heard advertisement on radio sounded good. Was told needed new a/c and furnace would cost 14,000. Wanted 1,000 to see if there was a leak in system after I paid 200 to have service call in the first place. Well, had another company come out to give quote. They did leak test for free. Quoted 5500 for a 4 ton unit. Goettl employees who came to house were nice and committed to their brand. Take away is get more    then one quote. Goettl also wanted 2200 do a 40 gallon electric water heater. That I will do myself since I've done it before in another home. Oh, I did get a flashlight and stuffed animal for my 200.00. Life is good.  ***Update supposed to have clean and check today figured I would give them another chance. Never showed up called 5 min ago to try to reschedule sorry not going to screw me a 3rd time .... Please  do not use this company. They don't respond to reviews either they don't care !!!!****