Best in Phoenix AZ

I am only giving 1 star because 0 stars is not an option the service was so horrible.  

We have used Donley to service plumbing emergencies at our rentals for about 10 years.  Though prices have gone up recently ($650 to scope a main line), we didn't have any customer service issues until today.  Unfortunately, it was such extreme rudeness and lack customer service, we will never do business with Donley Plumbing again.  

I called due to a plumbing emergency at a rental. After having to make 2 calls to the on-call dispatcher, someone called me back trying to push the service to next week.  I explained again, it was an emergency and couldn't wait. I was told it would cost more, but the tech could be out in an hour or two to service.  (I understand off hours service costs more.  I can't control when things break.)  2 hours later, an extremely rude technician, Walter, called and informed me his tools were broken and he could come out and look at it, but he wouldn't  service the emergency. This would incur the off hours service fee, but he wasn't going to fix the issue.  In further conversation, he ultimately just didn't want to take the call because the drive was too far.  We told him we were going inform the company of his poor service.  He said he was the supervisor and it didn't matter.  

We will not do business with Donley in the future.  If you have a plumbing emergency, I would recommend calling a company with technicians that want to work.  Donley wasted over 3 hours of our time today, delaying the ability to triage the plumbing emergency because they were too lazy to come look at the issue.  I could have had the issue resolved today if they were just honest and said they didn't want my business when I initially called.  

I can understand if Donley couldn't fit in the emergency service, just say so on the initial call.  It's unreasonable to  waste 3 hours in an emergency situation, then say you don't want to service the call.  Since Walter is the supervisor and there's no escalation option, posting to save others the hassle.

Had the company come out to bid a job on a house replacing two AC units and adding a third unit.  They never sent a bid to us.  I called the office several times, no one ever answers the phone, I left a message.  They called back and left a message they would have the bid to us the next day.  NO BID AND ZERO COMMUNICATION.  The three other companies all had their bids to us within an hour.  WORST CUSTOMER SERVICE EVER!

After having a couple lower quality AC companies (via my home warranty) try and fix my AC unit, Grand Canyon came out and found errors that other companies have made. Martin is a great technician and I highly recommend him and Grand Canyon.

Everybody was super helpful! I am excited to find a place open on the weekends for HVAC!  It was my first time there, but I will definitely be going back !

These were  the most amazing people I have ever seen. Our A/C had been out for 1 week.. but we survived.. I have to tell you that hands down people, this company is the best.. Chase came to our home evaluated the situation and was straight up  honest , he told us  it might take 3 days to get everything needed to replace the unit.. He was here on Tuesday 9/1 and today,9/4.. this morning some of the most hardest working young men came to our home and worked from early morning till after 3 in the afternoon. I wanted to buy them some lunch but they declined very graciously and told me I was one of the nicest customers they had ever met..I sure hope there are more caring customers out there.. Anyway .. Thank you everyone at Valley's Best A/C company for everything.. Lillian

After Our AC unit fails inspection on the sale of our house we called Jason at A Savings Air, LLC and he took good care of us. All 3 units have problems, low in Gas, a Coil needed to be replace, etc.
They came and did and excellent job.
Thanks Jason for your help.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Reached out to get a quote for a new ac, Bill did a great job walking me through the different options I had and worked with me to get it scheduled. The installation went smoothly and now I get to enjoy a much quieter and more efficient heat pump.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Some of the reviews im reading didnt even get service from them and the rest are hidden by some weird yelp algo. Theyre very responsive. Its hot in AZ they are trying their best. They dont deserve 1 stars because you had a a/c go out and you needed help right away.

They respond right away all the time even in evenings.

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

Awful is a good word for their business. In 18 months time they over billed by $17,000+. They looked into it and said they only over billed by $8,000+. This was a commercial account and we spent over $300,000. I would not recommend this company!

Shawn arrived at our home an hour before scheduled *he called to let us know he was 30 minutes away * he diagnosed our problem with confidence and went straight to work. He was professional, honest and made us confident in knowing we chose the right company. Our A/C is working wonderfully! Highly recommended. Thanks again, Shawn!

I would highly recommend Red Mountain for all of your heating and cooling needs. I recently purchased a new heat pump system from them and am very satisfied with it, all the way from dealing with Tim in sales to Thomas the head engineer. They were prompt and professional in the entire process. Would not hesitate to use their service again

These people suck!  Never have they come to my home and not tried to sell additional services. No hey, I've fixed your problem and call us if you need anything else.  It's always, your system is somewhat new, but you should get new insulation or a duct seal. CALL SOMEONE ELSE IF YOU NEED A/C SERVICE. DONT GET SCREWED BY THESE GUYS. Bigger isn't necessarily better.