Best in San Jose CA

We went to Powder Room on Monday afternoon 30 minutes before closing time. The old man didn't seem to welcome me and my kids. His tone and physical gestures implied that me and my kids shouldn't come this late. Nevertheless, I tried to behave and talked to him nicely to let him know that I was a serious buyer. He did treated us nicer after I asked him for help. Overall, I would say I didn't feel like I was getting proper treatment from him. Maybe he had a bad day or maybe he wanted to claim his right to  refuse service to any person for any reason.
I told him that my husband and I would come back the next day to make the final decision. He simply asked me who was buying? The pumper, the husband or you?
Whatever he meant, I decided not to come back to his store.

What can I possibly say that other customers haven't? I respect businesses who actually care about customer service - Raheb definitely goes above and beyond! After contacting him via Yelp messenger, I received an immediate response. So after explaining my Hot water tank issues, Raheb responded quickly with my estimate along with an arrival time if I decided patronize his services.

To make a long story short, Raheb completed the job effortlessly.....which was simply outstanding! If you're in need of a professional quick responding Plumbing professionals...you've found him!

The one star is for the scheduling and prompt visit at the scheduled appointment time.

However, I cannot say that I was impressed.  I had a leak, which had been previously identified by a leak detection company to be located at the 90 degree elbow right before the shut off valve to the house, after the water meter.  Oly, who was the assigned plumber for my appointment, took a look at the issue and immediately diagnosed it as a leak within the plumbing in my slab foundation.  I tried to explain to him up front about the leak detection findings, but he didn't seem to listen and quickly concluded that I was out of luck and that I would probably need to call my insurance citing the issue as something very major.  He even turned off the shut off valve, looked at the water meter and said he knew it was a leak in the foundation because he could see the meter still spinning.  

After he left, I thought to myself, his assessment doesn't make any sense.  If you shut off the valve to the house and the meter still spins, that means the leak has to be between the meter and the valve, and not somewhere in the foundation AFTER the shut off valve.  I'm no plumber, but that seems to be a little bit of common sense.  And if the professional conclusion after the mentioned diagnosis is exemplary of the work done, then this all might be for my own good to not have proceeded any farther.  

Anyway, I called another respected local plumbing company, had them over within an hour to diagnose the issue.  Guess what?  Their findings were exactly as the leak detection report suggested - the leak was from the 90 degree elbow right before the shut off valve.  They had the issue identified, fixed and the water back on in the same day.

Don't get me wrong, I think Oly had good intentions here.  But truly, all his diagnosis did was to put me in a place of unwarranted alarm.  Though I thought it through after he left and was able to avoid making a claim to my insurance after some thought, I can only imagine what this reaction could have caused another customer to do next.  I'm sure this company has done great work for others, but in my own experience, I cannot say that the diagnosis was well thought out, nor was the issue given anything more than 10 minutes for a proper diagnosis.  All in all, I think we both could've avoided wasting each other's time.  Especially given the fact that I had scheduled this appt two days prior and chose to wait due to the high reviews this company has.

Great family owned plumbing supply in the east bay. They have just about any plumbing supplies you'll need, whether your a plumber, or an average joe trying to fix his toilet. They are cheaper than Home Depot in many areas, but not all. The staff are always friendly and excited to help you and are generally very knowledgable. Plenty of room for Parking and loading up trucks. Will definitely be back.

I made an appointment for this company to come to my house and fix a leak. The appointment window was from 3pm to 5pm so I had to leave work 4 hours early. At 4:30 plummer had still not showed so I called the office and one of the receptionists stated that someone would call back within 10 minutes with a status update. I never recieved a call. I called again at 4:55pm and spoke to Amy who stated that they had a job in Lafyatte that was running late but she assured me that they would still stop by. I had plans that evening at 6:30 that I had to cancel believing that the plumbers would still stop by. No one ever showed up nor did I get a call letting me know. This morning I recieved a call from savior plumbing asking me what time would be good to show up today. No apology for not showing up, nothing! You learn a lot about a company by they way they handle their commitments. This company dropped the ball 3 times and never apologized.  From the comments it sounds like they do descent work but the irony is, I was told they charge $135 for the first hour and then $60 every half hour after that so I had to be at my home at the beginning of the appointment window 3pm. I was told that if the plummer had to wait I would be charged . This was in response to my comment that I would leave work as early as I could but may be a couple of minutes late. I was home at 2:45pm because I didn't want the Plummer to wait. That being said,I wasted 6 hours waiting for this company to show up and fulfill their commitment as I did and they never showed up even though they assured me they would. How much is that worth as it relates to their rates? Just very frustrated at the double standard. My personal opinion is their are many choices to choose from, I wouldn't risk wasting your time waiting or worst yet have them start and job and then pull this crap. Stay away!

Prompt.  Honest.  Professional.  Kudos to Billy and Co.

I highly recommend in demand plumbing they had a very quick response time within minutes and was able to accommodate my time schedule I would like to thank Russell although it was warm out he kept his mask on at all times was very efficient and was very professional

He is uncertified licensed plumber which has no bonds, no warranty, and no profit to customer for any qualify taxes purpose.  Overall, be aware with this Bob Cowden, plenty others quality licensed plumbers out there.

We needed a gas line installed to our fireplace.  Wilver clearly understood and described what needed to be done.  He and his team completed the work quickly and they did a great job.   The price was fair too.  I highly recommend Wilver and Bay Area Plumbing, Rooter and Service.

T.S.,
Union City, CA

Amazing company! Bart was a true professional. He found what was wrong with both of my toilets and fixed them in a jiffy. I highly recommend this company for anyone who is having any type of plumbing issue!

Mark just came by for his first - and absolutely the first of many - visits to our house.  He was professional, knowledgeable, and got the job done.  FIve stars!

Majid has been always responsive and has done multiple works at my place. He recently did a gas heater replacement at my place and am happy with his work.

Amer came as promised and did the work quickly to clear a stubborn sewer line.  Very pleased with his work and knowledge.

Once again Yelp steers me in the perfect direction.

I needed a garbage disposal installed.

After leaving a message, Chandler promptly followed up with a extremely reasonable estimate and a range of potential times to meet and get the work done.

The next day Chandler arrived prompt and on time.  He worked quickly and professionally and total charges cam in at his exact estimate.

Overall an excellent experience.  I would recommend him to a friend in a heartbeat for any plumbing and handyman needs.

5pm on a Thursday night and we hear a weird sound coming from the garage. Never a good sign. Turns out our water heater busted. We made a couple phone calls and we were told that someone would be by to look at it between 7 and 8 this evening. Martin arrived at 6, offered a very fair price for a replacement, and began work immediately. We are super thankful for their fast response time, honest pricing for same day work, and friendly customer service both on the phone and the technician. Thank you!

Mike Counsil Plumbing contacted me quickly, scheduled a technician to come to my home to see the water heater, and answered my questions about the various water heater options. The technician gave me  a no-surprises estimate before he started the work.  Mike Counsil uses highly rated water heaters. They did an excellent job on the install, I was happy to get a competitive price which also included the permit. A very professional company and their GM, Patty, was very helpful!

Wonderful experience! We had an issue with our sink in our bathroom, and David was able to fix our issue in less than 30 minutes! He was efficient, knowledgable, friendly, and just incredible service! Highly recommend if you have plumbing issues!

I would not recommend this company to anyone!!! I made an appointment to have my sewer line checked out as it keeps backing up.  I needed a quote for any repairs or complete replacement.  I was given appointment and a 4 hour window.  The Technician (James) calls me over the phone and tells me it will be $8900 to replace the whole line and that's our price.  If you agree to this then I will come over.  
I explained to him that the appointment was for him to come and check the line personally and then look at the situation first before giving me any price just like that.  He said he will charge $79 to come out.  That's his gas charge.
He was very arrogant and threatening as well.  He did not want to do what the appt was set to do?  When I asked him that his office has waived the fees for inspection as its a big job, he started arguing and said we don't work for free blah blah.  
DO NOT WASTE your hard earned money with these guys.  There prices was also almost double to what a normal company would charge for the same job ( I found out later after I got another quote).
Thank god I did not go with these guys.

If you have lot of money to throw, then you are welcome to go with them.  I certainly would like to use my money wisely, and when I have to spend close to $5000,,, I will look around and take a few quotes.

Don't go on these guys BBB rating and all that.  I am sure some Franchisees are fine but these guy was way out of line.
I told this guy I will give a negative review for his attitude and the way he was threatening...he said go ahead...I don't care...!!!