Best in Los Angeles CA

Maikel responded right away and was available to come fix an urgent plumbing issue promptly. Very happy with the experience. Highly recommend.

I had a situation where my downstairs neighbor's ceiling collapsed from a leak in our bathtub drain. I spoke with David, who told me he could get me a quote for plumbing and for drywall. He was very nice and referred me to their adjoining company Lime Green Restoration. They sent Pablo out to take a look and give us a quote. I was sent a quote the next day for mold restoration only and no repairs were included. I wrote Pablo back mentioning that David had said he would have a quote for drywall and plumbing. I have not gotten a response about three weeks later. At the beginning of the week I reached out to David via message to request a quote for just plumbing. I did not hear back, so I called and left a voicemail. I did not hear back again and had to go to another plumber. The service was nice at first, but I never heard back. I was disappointed because this company has such good reviews and I did not expect this.

Edit: After I put up this review, I received three phone calls a few minutes later. I was not able to get to the phone, but received a text message after. In the message, he mentioned how he had provided me with service three times previously. I would like to give credit to that and say that on a previous time where I had a leak under my sink, he was very kind over the phone and explained to me how one plumber under my home warranty was blowing smoke and how to explain to the home warranty company that the information I was given was false. I was very glad to receive that help, and wanted to use his services. I requested for the home warranty to have his company do the repair, but the home warranty company would only use their own plumbers and instead they sent out another plumber. When the ceiling collapse occurred late at night on a Saturday, I left David a detailed message Sunday night about what had happened and we talked the next morning. When I asked him if there was a charge for the damage to be inspected, he said there was no charge. I did not realize that this was him doing me a favor until I just spoke with him, but he did give me that courtesy. He felt that it was not right that I give him a bad review now after the help he gave me before, so I wanted to mention that and give credit to the help he gave me.

When I wrote this review, I did not mean for it to be scathing or to put his name down. I saw a previous review that mentioned that they had not heard back from David. I saw that David responded to him saying that it was his mistake and he dropped the ball. The same person rewrote their bad review to a five star review after speaking with David and working it out. I thought the same thing would occur, since I figured that David and his company had just missed it and dropped the ball. I figured I would receive a call and we would work it out since he had such great service before. However, after I received David's message where he was clearly upset I answered his phone call after he called multiple times again. I answered the call to receive a justification of how he helped me before, how he was sick, how he had 66 employees and they could not keep up with every message that came through, how because of me the next time someone needs help he is not going to help them, and how my generation was a now generation that needed everything done now. I did not have much of an opportunity to respond.

I did not realize that he was sick, so I can understand where the delay in communication with him could have come from. After a couple weeks not hearing from Pablo (who was very kind and professional, but may have missed my email), I reached out to David on Monday (about two weeks after Pablo had come out) to let him know that the insurance had taken over the mold restoration, but that I would still like to use his company for plumbing. (Our downstairs neighbor's tenant was complaining of mold, so the owner rushed to have it done before we could make sure our insurance would cover us doing repairs.) I left a review yesterday on Friday. All in all, maybe he was right and I could have waited longer as I did not realize that he was sick which prevented him from getting back to me. I was also under pressure from the downstairs owner and insurance matters. I think that this was a misunderstanding, but the response I received after my first review was very negative and targeted. He told me to change my review to a one star review, but I am leaving it at two stars because of the help that he did give me. I think had there not been this misunderstanding, he probably would have provided great service.

Andy is great! He responds quickly, is fairly priced and gets the job done. We called him for our garbage disposal and tankless water heater and he fixed both within 20 minutes! I'm so thankful for his services and will be calling him again if any plumbing issues arise.

Just wanted to update this review as I have continued to receive exceptional service. These guys just work until the job is DONE. And I have not had to worry about extra bills etc.  I pay what I was promised I would have to pay. Lately I have been serviced by Min Ukani and he has been remarkably communicative and effective. If I have a problem, he is on it. So happy to have a plumber I trust.

Fast, reliable, and honest! My water heater broke and they came out within an hour of my call, and replaced my water heater with a new one on the same day! Marty was my Plumber and he was great, he showed up on time explained everything thoroughly and worked clean and fast! I would definitely recommend these guys to friends and neighbors!

I had an issue with my AO Smith tankless water heater.  Ryan came out the same  day.  He was very helpful & informative.  Although the manufacturer needed to approve & supply the parts, Ryan was very courteous and helpful.  Based on the customer service, I would recommend Water Heater Pros to anyone.  Ryan is very professional & knows what he is doing,

Steve K.

I have been really frustrated with this company, although we had ok experiences in the past. On Saturday I called because we needed some fixes made for a new dishwasher. Originally scheduled to have Manuel come out on Monday. Got a call on Monday, just before Manuel was scheduled to come, disaster at current job, has to come tomorrow.  Ok, things happen.  Tuesday comes and Manuel comes, gives a much more complicated diagnosis than the dishwasher installation guy had suggested.  Ok, this has happened before (although always with this group: every fix requires significant changes) Once I talked to Manuel, I asked him to send me an official estimate to provide to my landlord.  He said he would get it to me that afternoon.  The next day, after multiple calls to the office, I finally got an estimate at the end of the day. I called multiple times today to try to schedule an appointment but either no one answered or I was told that Manuel had yet to respond with his availability.  I even called Manuel myselc, to no avail.  I dont know what is going on---maybe Manuel just doesn't want to fix our problem---but I am getting very little help from this company and I am about to stop using them.

Fantastic plumbing company.  I have used them for several bathroom sink cloggs, sink replacement, and water heater install.  They back up their work if there are any issues that materialize after the work is done.  I have shopped around for other plumbing companies, but this company takes my business.

The bathroom shower was leaking. Contacted Ralph on Friday and set up an appointment for Monday. Daniel showed up on time with uniform, he was polite and professional. He identified the problem right away, went out and got the exact part that was needed and fixed the problem. He did a great job on leaving my bathroom and house clean, which I really appreciate it. I would recommend to give Ralph a call for your plumbing needs and be sure to request for Daniel!

We had a backup in the bathroom  toilet the plumber came out very quickly give us a great price for the work and took care of business very fast. He was very informative about what he had to do and what was the problem. I'm very happy with the level of service that PM Plumbing provides. For any future work that will be needed to be done they are the first ones I will call. If you need someone to help you with your plumbing needs I highly recommend PM Plumbing .

This was the best experience with a plumber I've ever had.  I called at 11:45AM, they were here by 12:30pm and finished by 1:30pm.  Tony was incredibly professional, responsive, and most importantly, really calm with (what I thought) was a huge issue.  Also didn't talk over me (as I know nothing about plumbing) and explained things very well and patiently.  Don't bother calling anyone else - they're the ones you want.

Our garbage disposal started to leak from multiple places. J&E messaged us relatively quick. They were very responsive. Within 12 hours, my garbage disposal was replaced and it is working fine. Yelp's messaging system really works. I would hire them again.

I was suppose to write this review a while ago and forgot. George who work for this company. Is a stand up guy. My husband first called him to our house to tighten some pipes because they rattled every time our sprinklers came on. He fix them and haven't had a problem since. We have built a trusting relationship with him. He wont tell you what you want to hear. He will be honest and straight forward. Very pleasant when he does it. Worth every penny

I know my house. They did exactly what I asked them to do (a clean out). Polite and professional. 'Will use again.

Love these guys for sewer inspection or plumbing needs

My kitchen sink was leaking from the drain garbage disposal.  What was a small leak turned into a major one.  Couldn't use it until Properly Done Rooter came and fixed it by replacing the whole disposal in only an hour.  They did a great job quickly. Thanks!

I called at 820am for a stoppage issue they gave me a same day appt.  They arrived as scheduled and quickly got to work they were very friendly and made sure to clean up after the job was completed.  Highly recommend them.

After dealing with leaks from the bathroom sink for months, it was time for a professional to come check it out. I had tried to fix it but had no luck. These guys were awesome! They were straight forward and helpful. He came in did the job and boom! It was done. I highly
Recommend them.

This review is based upon a free estimate I requested via app. The company was quick to respond and schedule an appointment. Nick, came promptly today as scheduled with a confirmation text to confirm.

Nick, gave a very informative review of the workings of French drains and pointed out the areas of my yard I should keep an eye on.

I didn't need their service today but will for next plumbing issue.

Very prompt, knowledgable, no-nonsense, straightforward and reasonably priced.

It's always nice to receive service when you get the feeling from the get-go that you're not being scammed.

These guys came in and out without a fuss, took care of the problem (in my case a backed up drain line), and seemed like they were having fun doing it. Very professional.

Great guys. Highly recommended.