Best Businesses in Texas

I previously had Trademark home services as my pool service company and made an unfortunate decision to change. I am so glad to be back and Tino and Blake are both so knowledgeable about pools that i feel like I am (well my pool is) in the best hands!

I used this company in 2013 and am so grateful I held onto the receipt.  They are very honest and take their time to explain what is what and answer any questions until your completely satisfied.
I highly recommend them and will be using them again should I have a need.

Quick response. Worked with my schedule and showed up quickly. Resolved the problem. Good and fair pricing.

Hot Water Guys congrats and thank you for being the only company that did what I asked without trying to lie, cheat and steal. Integrity goes a long way and you have earned yourselves a loyal customer. I called several other service providers who turned out to be complete liars, con artists or didn't bother to even call back. Thank you for a job well done. I highly recommend you!!!

Vince and his team were very responsive to my initial request for some help I needed at my home. He showed up early, diagnosed the problems, and quickly repaired them.  Pricing was very reasonable and overall I am most pleased with his work. Would happily refer him to anyone and would call back in the future when the need arises.

This review is delayed a few weeks but still applies to the stellar service of Paul Richard Electrical.  

If I could give Paul Richard Electric more than 5 out of 5 stars, I would.   The main thing that came from my project was that this company was 1) accessible and engaging, 2) reasonable in price, 3) service accommodating, and 4) adept in workmanship.  They were quite responsive in working with me to provide quick service under a tight schedule.  After Lynette understood my situation, she quickly connected me with Paul to coordinate service and pricing.  Very reasonable, I might add.  

I had several lighting fixtures that required installation as part of an interior enhancement project.  Josh was punctual and quickly addressed my combination of track lighting, chandelier, and security lights to be installed.   This was accomplished efficiently and effectively.   Because of its positioning on a high ceiling, Josh made critical adjustments and centered the track lighting for best visual effect.        

However, after Josh left, we took pictures of the just installed chandelier and were immediately notified by the design consultant that the chandelier needed to be adjusted down further.  Our previous measurements were at fault - not Josh.  So, a call was made back to Paul Richard, which Lynette, again, quickly coordinated a call to Paul.   Paul sized up this situation and proceeded to schedule another visit to our home although the office was located in north Houston.  Josh came back early the next day to lower the chandelier but within the safety limits of the wiring that could be allowed.  This accommodation (service and pricing) was quite appreciated and showed the commitment to service inherent in Paul Richard.

Called first thing in the morning and had a tech within 2 hours. Cody was very informative and explained everything to me even though I really had no clue what he was talking about...LOL. Needless to say I am very pleased with the overall service provided by Mr. Electric and will for sure use them again when and if the need arises. Thank you.

The technician was able to come out the very next day.  He was very helpful and described the problem really well.  He fixed the issue and we have not had problems since!  A very reasonable price.  Thank you!!

I've used City & Beyond on multiple occasions. Geovanny was very professional on both times and his team has installed multiple ceiling fans in my house. I surely recommend City & Beyond Handyman Services.

We used Bakenhus after reading Yelp reviews.  Thank you Yelpers!!  Bakenhus delivered.  They are great and we will use them again.  They had an opening so someone stopped by within a couple hours of my initial call.  First time customer, and we are new to the area to boot.  Our garage GFI keeps tripping keeping us from using the opener.  They tested all the wires connected to the GFI and found the problem.  Very thorough and fixed the problem.  Very reasonable price too!

We like this company, even though they did not show up or call on the day of our appointment.  I started to panic.  They did come the next day and did a phenomenal job.  They had to work in the attic to string the electrical cords to the electrical outlets they were installing.  I would recommend them.  The young men were polite and efficient.

Daniel and his team came in and got our electric project knocked out in a very timely manner.  Other than needing to have the main power disconnected for several hours to swap out the main panel, we hardly knew they were here.  Awesome work.  Very professional.

They put in a transfer switch and 50 amp RV connection at my house. They were super nice, responsive, and thorough. They took time and explained everything to me and also helped me think out what circuits would be best to power during an outage. I'm super happy with them and highly recommend them.

Also, they were super easy to book and pay. I'm really happy.

Anthony (eletrician) was an hour late to our house. His excuse was that his phone was out of batteries and that he didn't have GPS. Very unprofessional right off the bat.

He poked around the breaker box in the house and the meter outside. From what he saw and measured with the voltmeter, nothing was wrong. He said that there was no way he could troubleshoot. Then he said he would check the breaker box again with another gadget and miraculously found the issue. His solution was for us to call CenterPoint.

This whole process took less than 30 minutes and he ended up charging the full hourly rate of $148 per hour. Because he did not have a working phone, I went inside to grab my credit card to call the office to pay. I was greeted by the lovely Laura (wife of the owner). I asked her a few questions about the rate and why it was fair to charge customers for the full hour when the electrician only performed half an hour of work. She immediately started to raise her voice and yelled at me. She said that the rate was fully disclosed and that there was a minimum flat rate of $148 for the first hour (which was not mentioned at all in a previous call when we inquired about the rate). After a couple more rude exchanges, I ended up paying. She mentioned that the electrician would stay the full hour and inspect the house (i.e. change light bulbs), which I declined because I just wanted him out. I went outside to get the invoice from Anthony but he was no where to be found. Again, very unprofessional.

I notified Laura that Anthony had left. She said he would come back with the invoice, but he never did.

This was one of the most frustrating and worst experiences I have ever had and would never recommend Harmony Electrics to anyone I know. There are glowing 5 star reviews on Yelp, but I struggle to see how this company could deliver such service.

EDIT - 10/30/2017
The lovely Laura messaged me (or Ms. Parker?) today. Thank you for responding to me 2 months later.

Comment from Laura V. of Harmony Electric Co
Business Owner
10/30/2017  Dear Ms. Parker,
We cannot identify you as a customer.  Please respond with the name you were billed under, otherwise we will advise Yelp that this is a false claim.

Who is Ms. Parker? My last initial is C and Yelp doesn't require me to identify myself by my full first and last name. I *was* a customer and I am going to post the invoice I received to the pictures as proof.

To Yelp - Please do not delete this review or any of the other bad reviews for this business. As you can see, Laura has gone through all the bad reviews and either (1) tried to make an excuse as to why they are not in the wrong or (2) invalidate these people as customers. Just look at reviews by Tracey S., Matthew S., Andrew L., etc. I have not seen any other business do this. If anything, the owners are more than apologetic and have offered me gift cards (i.e. businesses that are restaurants) or other remedies.

EDIT #2 - 10/30/2017 (I'm going to have to start time stamping these - 10:37am)

From Laura - UPDATE: Thank you for sending the invoice.  Now we cannot identify that you and Andrew are related and identify the job.  Please refer to our comments.  We cannot respond to a review if we cannot identify the customer.  I don't know if you are aware that we had a hurricane in Houston and responding to social media has not been a priority.  We already did give you a discount but there is nothing we can do to help you further.  Posting two reviews from the same household is misleading and an attempt to hurt our image.

If Andrew and I are not related, then how do I have an invoice (which was sent to my email directly by the way) to the job for his house? I am not asking for a response from the business owner since I already know how that goes (i.e. more yelling, condescending remarks to try to cover their tracks). I want to share my experience with future customers so they are aware of the type of service they may receive.

Thank you for mentioning Hurricane Harvey. Laura also reprimanded us because she had more important jobs, for example - those affected by Harvey, and I totally agree. But she was the one who provided the time slot of 11:00am on 8/31/2017 to come out and we accepted it. We did not ask her technician to come out as soon as possible and she did not have to schedule us in the midst of the Harvey chaos.

The $20 discount does not even begin to remedy the feelings of being robbed. I accepted it because it's better than giving the business $20 more than they deserve. How is posting two reviews misleading when both of us interacted with you and had the same, rude experience? That's like saying two people of the same household couldn't post 5-star review if they had a good experience. I bet you didn't tell Yelp to take down those duplicate reviews.

We needed dry wall repair and they provided EXCELLENT service! Highly recommend!

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